Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description

• Handle customer interaction over phone, counter, email and other digital channels
• Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
• Handle collection of payments and related administrative duties such as applying for government funding for the courses
• Prepare for courses such as printing of attendances and packing of course materials
• Send invoices and other related documents to clients and participants
• Other adhoc duties as assigned by manager

Job Requirements

• Minimum Diploma in any discipline.
• At least 2 year(s) of relevant experience in customer service role.
• Relevant experience in a training centre or customer service-related environment is preferred.
• Strong written and oral communication skills
• Must be fluent in written and spoken English; fluency in Mandarin is a bonus to liaise with Mandarin-speaking clients
• Must be able to work on alternate Saturday mornings (approx. 3 hours)

If keen, please submit your resume and indicate your earliest availability.

Join Wolfgang Violin Studio as Part-Time Customer Service Staff!

Key Responsibilities:

Greet and assist students and parents

Manage scheduling, customer service and phone calls

Handle customer enquiry and trials

Support teaching team and daily operations

What We’re Looking For:

Good spoken English, attention to details

Pleasant and friendly personality

Previous customer service experience is a plus!

Students and retirees are welcome to apply!

20 hours per week, including one full weekend

Friendly, supportive work environment and dynamic team

Career advancement opportunities.

If you’re ready to be the welcoming face of Wolfgang Violin Studio, apply today! Send your resume to [[email protected]] with recent resume.

Join our team and make a difference — one smile at a time!

Admin assistant

• Data entry
• Organizing records
• Entering data into system
• Support administrative activities and other ad-hoc duties

Customer Service

• Provide frontline customer service for the Department.
• Handle general and wayfinding enquiries from visitors.
• Answers incoming and outgoing calls in a timely manner.

Job requirement:

• Minimum GCE N Level or above
• Prior admin/ customer service experience is an advantage
• No experience needed, training will be provided
• Able to start immediate within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong

CEI Registration No.: R2095121

Email: [email protected]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Contract Period: 02 Jan 2025 - 30 Jun 2025
Salary: Up to $3.6K
Hours: 9am to 6pm
Location: Science Park

Responsibilities:

• Process orders and service requests accurately.
• Handle pricing, inventory, and shipping arrangements.
• Resolve billing issues with Accounts Receivable.
• Provide excellent customer service and support.

Requirements:

• 2-3 years of sales support/order fulfilment experience.
• Proficient in Microsoft Office, ERP systems.
• Strong communication and organizational skills.
• Diploma/Bachelor’s degree preferred.
• Must start by 2nd Jan 2025.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Salary: Up to $3.7K

Job Scope:

* Assist clients with Novation Agreements and maintain contracts/POs in SAP.

* Source and notify clients of tender/quotation opportunities.

* Support clients in document submissions and ensure compliance with deadlines.

* Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.

* Handle extension requests for tenders/quotations.

* Conduct ingredient checks and consult with the regulatory team as needed.

* Ensure submission copies align with client information and clarify discrepancies.

* Encrypt and send LOAs and contracts to clients.

* Assist with GPO post-tender queries and resolve invoice discrepancies.

* Record quantities accurately in SAP and seek client agreement for invoice settlements.

* Handle permit applications and product recalls.

* Ensure excellent customer care and assist with product/customer complaints.

* Monitor service level reports and implement improvement plans as necessary.

* Support internal and external audits.

* Provide training for the team as needed.

Job Requirements:

* Min. Diploma in any field

* Experience in a supervisory and tender management role.

* Customer- focused with a pleasant disposition.

* Team player with a positive attitude.

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Duration: 4 months

Location: Mountbatten square

Salary: Up to $3K (Depending on experience)

Working Hours: 7.30am to 5.00pm / 9.30am to 7.00pm (Monday to Friday)

Job Scope:

• Answer incoming calls from parents with enquiries on fees and centre related matters

• Liaise with departments or centres to answer the parents' enquiries

• Analyze customer issues and assist in resolving within the required timeframe

• Maintain accuracy of data

• Ensure achievement of deadlines within the required timeframe

• Deliver any other tasks as assigned

Job Requirements:

- Min. Nitec/ Diploma in any field

- Some admin/ Call centre experience is required

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Working Hours: Mondays - Sundays, any 5 days

8:30am - 6pm

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Handle customer orders efficiently and build relationships.
• Process orders and support the cash process.
• Register and manage orders received via channels.
• Address delivery issues, escalate when needed.
• Support documentation, filing, and administrative tasks.

Requirements:

• Minimum Dip in Supply Chain/Logistics with at least 2 years of relevant working experience.
• Proficient in MS Excel.
• On the job training provided.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Location: Central

Working days/hours:

9AM – 1PM or 10.30AM – 2.30PM

5 days work week (may include weekends & PH)

Training about 10-12 full days (training batch 27/12/24)

Job Description:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

• Respond to customers’ queries and concerns with the aim of achieving first call resolution.

• Follow up promptly with customers to resolve issues

• Provide customers’ feedback to respective business partners to improve customer experience

• Introduce and educate customers on the self-service/automated channels.

• Perform after- call administration work

• Use customer service and sales skills to optimise customer satisfaction of each customer contact

• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Salary: up to $2650

Duration: 6 months

Location: Changi North (company bus pickups from north & east of SG)

Working Hours: 5 days Mon - Fri Office Hours

Responsibilities include:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and faxes
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Ensure timely feedback of all problems and issues from customers and principals.
• Train new customer service agents and provide support / buddy system to new employees
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.
• Ensure strict adherence and compliance to ISO procedures.

Requirements:

• Minimum A levels/diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Location: Raffles Place

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned
• Attend to walk-in customer at our customer service centre
• Work closely with various departments and other CS team members

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Working Hours

Mon to Sun, any 5 days
8:30am - 6pm

Job Scope

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements

• 6 months commitment with minimal to no holidays
• Have healthcare/ customer service experience
• NOT a desk-bound job, require a lot of walking around the hospital

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Lufthansa Technik (LHT) is currently seeking a highly capable candidate for the position of Customer Engineer to join our growing team in the APAC region, based in Singapore. This position is the technical interface between the LHT engineering organisation and our airline customers, and will be responsible for:

• Interfacing to Customer Engineering teams within APAC with frequent interaction within this matrix organisation
• Representing the Customer Engineering team for the inquiries from component customers within APAC
• Maintaining & expanding good working relationship with technical departments of our airline customers
• Coordinating with the Quality Department, Process Team, etc.. Act as an extended arm of the existing APAC customer engineering team
• Preparing and presenting technical presentations. Support other existing customer engineering leads with documentation, technical analytics reports, and regular reviews
• Obtaining customer feedback regularly and identify systematic process weaknesses
• Providing technical support to customer service and sales teams (contractual contents / customer acquisition / contractual routine phase)
• Evaluating technical trends in the MRO market (such as documentation standards, etc.) and deriving customer requirements and bring insights / feedback into the organization
• Performing special tasks, participating in international projects. Be an individual contributor and support APAC customer engineering team on various value-added services and ideation. Support in strengthening LHT’s customer engineering services to meet global industry standards
• With the help of global APAC Customer Engineering team, launch internal campaigns to focus on critical topics like Reliability Engineering, Value Engineering, Predictive Analysis, Data Quality, Component removal behavior analysis, Digitalization, etc.
• All other duties as assigned or required

Your Profile

• University or technical college degree, in Engineering, Aircraft/Aeronautical Engineering or Electronics and Electrical Engineering
• Minimum 5 years of proven professional experience in the field of component overhaul and/or aircraft maintenance, reliability and technical services, ideally also a certified Design/Verification Engineer. Working experience in Part-145, CAMO, Part 21J Organization is preferred.
• Excellent spoken and written English. Knowledge of an Asian language or German is advantageous
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Working experience with global regions and stake holders
• High degree of intercultural competency and strong understanding of Asian cultures
• Excellent customer service skills with customer-oriented attitude, and a strong ability to build close relationships with customers
• Like working with people, solving problems, and developing yourself by being challenged in your day-to-day work
• Ability and self-driven motivation to adapt and solve complex challenges and new ways of business
• Possess a strong character with the distinction to develop and drive business and customer relationships forwards
• Ability to represent Lufthansa Technik in a consistent and professional way
• Able to travel to Germany and within Asia occasionally

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.

Salary: $2000

Working Hrs: 5 days office hours

Location: Changi

Duration: 6 months

Job Scope:

• Develop and foster strong relationship with key account.

• Serve as the key liaison person between client and internal departments on request and issue resolution.

• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

• Establish appropriate safety stock level meeting required service levels.

• Drives continuous improvement initiatives to meet inventory goals

• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

• Effectively use ERP system to manage high number of material SKUs.

• Review work processes and initiate process improvement plans.

Job Requirements:

- Min. A level/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills
• Comfortable with working 2-3 shifts

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Patient Registration
• Appointment booking for patients
• Frontline counter duties
• Call centre scope
• Data Entry
• Other ad hoc duties as assigned

Requirements:

• Minimum Nitec/ Diploma in any field of study
• Entry level - no related exp needed, training provided
• Open to work 2 or 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description:

• Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
• Supports the order to cash process with excellence in order processing.
• Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
• Ensures order processing is handled correct and in full and is transferred
• Raises issues in delivery and/or invoices process with Supervisor.
• Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
• Completes registering / filing / archiving of customer service-related documentation.
• Assures cooperation between customer service regarding administration of customers’ orders.
• Providing ad-hoc general administrative support when assigned.

Requirements:

• Minimum Diploma/Degree with 1 -3 years of relevant sales admin experiences is preferred
• Meticulous and detailed
• Team player

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description:

• Assist with making phone calls to members of public to explain on relevant healthcare schemes
• Attend to general enquiries
• Assist with the digitalisation of existing physical documents (includes scanning of the documents, checking the scanned document, and shredding of the physical documents)
• Other ad hoc administrative duties as required

Requirements:

• GCE O Levels, N Levels or Nitec

Apply now by sending your resume to [email protected],

or call Alyssa at 8233 0338 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Alyssa Chew | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W