• 5 Working Days
• 8am - 5pm
• Up to $3200 + VB
• Tampines [Company transport provided]

Job Description:

• Focus on order processing, order fulfillment till delivery in promptly and accurately manner (3PL).
• Acknowledge customers’ email on queries/feedback/order placement within one working day.
• Follow up with customers to ensure high level satisfaction and determining future requirements.
• Ensure that customer’s complaints/feedback are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying inspection status.
• Prepare, generate and disseminate customer’s reports on timely and accurately manner.
• Collecting and sustaining sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access of work documents, when needed

Requirements:

• Minimum Diploma holder
• At least 2 - 3 years of relevant experiences

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

• Handle enquiries and public feedback pertaining to the project site activities & environment
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• Other ad-hoc duties as assigned
• Diploma/Certificate in Communications/in Customer Relation or relevant discipline
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO

Benefits:

• 5 days Work
• East (required to travel Islandwide)
• Own Transpiration will be advantage
• Basic + Allowance + OT (Good Package)!

Job Scope:

• Configure, initialize, activate, troubleshoot, and restore both hardware and software systems for Digital Signage
• Deliver basic training to operators and technicians of customers.
• Oversee and manage the installation process on-site.
• Conduct system diagnostics and facilitate fault recovery.
• Offer routine and on-demand repair and system services.

Requirements:

• Candidates must have Digital Signage installation/ troubleshoot/ maintenance experience
• Candidates with own transportation is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Delibowl Group is a company that commenced its operations in Singapore in 2017. We provide customers with high-quality food, affordable prices, great location through our excellent service and friendly environment. We are looking forward to seeing you on board. You will get more opportunities for career promotion prospects and an attractive incentive package.

Job Title:

Service Crew

Reports to:

Outlet Manager

Part time : $12-15 per hour rate

Position Summary:

As a member of the service team, you will greet our customers as they enter the outlet and ensure that they have a great dining experience. Your ability to familiarize yourself with the outlets menu will showcase your preparedness and knowledge as well as your desire to learn and to serve our guests.

Duties and Responsibilities:

• To prepare the outlet for operation, including mise en place, resetting tables
• Providing exceptional, friendly, courteous, and professional guest service at all times
• Taking orders
• To be knowledgeable with all food and beverage products on the outlet menu
• Respond to consumer inquiries about the outlet's services and special offers
• Processing customers' orders and generating their bills
• Assisting with seamless and fast service while maintaining outlet standards at all times
• Clean all tables after customers have left and get tables prepared for the next set of clients
• Maintain store cleanliness
• Comply with all safety and security procedures at the store
• Any other ad-hoc duties assigned

Benefits:

• 5 days Work
• East (required to travel Islandwide)
• Own Transpiration will be advantage
• Basic + Allowance + OT (Good Package)!

Job Scope:

• Configure, initialize, activate, troubleshoot, and restore both hardware and software systems for Digital Signage
• Deliver basic training to operators and technicians of customers.
• Oversee and manage the installation process on-site.
• Conduct system diagnostics and facilitate fault recovery.
• Offer routine and on-demand repair and system services.

Requirements:

• Candidates must have Digital Signage installation/ troubleshoot/ maintenance experience
• Candidates with own transportation is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Our client is a Fortune 500 company and a Tier-1 global investment banking, securities, and investment management firm. The role is a 1-year outsource contract position

Business Overview
Asset Servicing is a Global Markets Division business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service.

Responsibilities

• The distribution of entitlements from Voluntary and Mandatory APAC Equity and Fixed Income Corporate Action and Income events
• Asset Servicing event creation in proprietary systems
• The support of internal trading desks, prime brokerage clients, stock loan counterparties and external brokers
• Reconciliation of cash and stock balances
• Interpreting information from and liaising with custodian banks and self clear markets utilizing standards such as SWIFT
• Delivery of accurate and timely work within a time pressured environment

Requirements

• Strong technical understanding on asset servicing and corporate action
• Understanding of a broker dealer environment and key associated market risks
• Experience of Asset Servicing in APAC markets.
• Superior organization skills with regards to day to day and project work•
• Logical and proactive thinker
• Strong team player with good communication skills
• Ability to work in a high risk environment to challenging deadlines and targets
• Proven track record of using initiative and implementing process improvements

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403
Foo Erin EA Reg No: R2196422

The job description below is for the role of Lift Maintenance Service Manager:

We are seeking a Lift Maintenance Service Manager to work alongside our dynamic team in an interesting work environment. The work requirement is to manage maintenance, breakdown calls, and emergency calls for elevator after sales service.

Good communication is necessary to manage customers and internal service staff.

The person need not have any prior background in the industry, but must be eager, and able to learn new skills and knowledge. Basic skills are required in communication and use of information technology / computer systems.

Summary:

The Lift Maintenance Manager is responsible for the overall management and supervision of the elevator maintenance department, ensuring the safe, reliable, and efficient operation of all lift systems.

Key Responsibilities:

Service Operations Management:

• Oversee all aspects of elevator maintenance operations, including preventative maintenance, corrective maintenance, emergency repairs, and modernization projects.
• Develop and implement service procedures and work orders to ensure timely and efficient service delivery.
• Manage service contracts, ensuring timely renewals and maximizing customer retention.
  

Team Management:

• Supervise and manage a team of elevator technicians, including hiring, training, scheduling, and performance evaluation.
• Motivate and mentor the maintenance team to achieve performance goals and enhance their skills.
• Foster a positive and productive work environment that emphasizes safety, teamwork, and customer service.
  

Customer Relationship Management:

• Build and maintain strong relationships with customers, including building owners, property managers, and end-users.
• Proactively address customer concerns and resolve service issues promptly and effectively.
  Conduct regular customer visits to assess service needs and build rapport.
  

Qualifications:

• Excellent communication, interpersonal, and customer service skills.
• Strong analytical and problem-solving abilities.
• Proficient in Google Docs, Quickbooks, and other relevant software.

Skills:

• Project management skills.
• Ability to work independently and as part of a team.
• Strong work ethic and a commitment to customer satisfaction.

Job Descriptions:

Order Processing Functions:

• Acknowledge and manage distribution of PO that are received through central channels or different sources.
• Review PO against quote or agreement to ensure contents matches the offer and terms. Resolve any discrepancies found in PO and request customer to make amendment.
• Laise with Sales team for the work order processing instruction of order fulfillment.
• Conversion of Purchase Order (PO) into Sales Order (SO) through system and ensure the accuracy of data entry. (Including: Price verification & Inventory checks)
• Coordinate with Document Controller (DC) / Engineer to ensure timely completion of drawings.
• Processing of Work Order (WO) or Purchase Requisition (PR) for customer order fulfillment.
• Follow up with Production or Procurement for WO / PR consent date and ensure timely completion or receiving of order.
• Provide confirmation and delivery schedule of goods to the customer.
• Update customer on the changes to the delivery schedule of their order.
• Planning of shipment schedule and liaising with Logistic department on goods delivery and shipment services.
• Ensure the accuracy of invoice information against customer PO and logistic arrangement are met to customer requirement.
• Update shipment details to the customer upon completion of delivery.
• Monitor stock level (especially high runner products) of Finished Goods (FG). Trigger for any stock replenishment when running low.
• Posting of invoice to the customer designated portal / email / post mail.

Sales Support Functions:

• Issue & submit RFQ to RFQ team for costing.
• Create quotation and follow up on the order status for the quotation with customer & sales team.
• Issue and create PDRF in GSS system to EQT Engineering from RFQ checklist (RFQ Tool) given by Sales.
• Propose appropriate solutions to address customer queries based on sales or customer management knowledge.
• Update sales and customer on order delivery status.
• Assist in resolving orders related to the customer feedback & complaint.

Administrative Functions:

• Work on Improvement Projects assigned by superior.
• Generate various weekly / monthly & quarterly reports.
• Prepare and submit commission report for sales agents.
• Track and ensure closure of outstanding documents like Open SO (Books) / Progress Invoices & Shipments.
• Ensure the posting of customer invoices is to be done on the same day or the next working day after the delivery.
• Ensure any change of order control processes are completed according to procedure.

Requirements:

• Minimum Diploma or equivalent.
• Knowledge of order processing, supply chain and inventory management.
• Proficiency in MS Office.
• Systematic co-ordination and follow up skills.
• Great communication and interpersonal skills.
• Added advantage to have ERP software knowledge and presentation skills.

We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

Working Hours: 6days/week

Working Location: Bedok, Punggol, Stadium, Kallang and Orchard.

Job Description:

• Prepare or serve hot or cold beverages.
• Preparing and display food items.
• Clean and sanitize work areas and equipment.
• Issue bills and accept payment.
• Ensuring work station and area are kept clean at all times.
• Review daily specials, changes on the menu.
• Provide excellent service to guests.
• Any other ad-hoc duties as assigned.

Welcome to Vention singapore!

We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.

Key Responsibilities:

Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.

Customer Experience & Fulfillment:

• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.

Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.

Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.

Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.

Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.

Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.

Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.

Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.

Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.

Benefits:

Yearly Increment

Performance bonus

Good career prospect

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

- Day to day operation includes manage sales, return and refund

- Handle customer service across different platforms

- Labelling & pasting sticker of E-commerce order

- Picking & packing of orders across different platforms

- Complete orders within the timeline to fulfill customer's order

- Preparing items for delivery

- General warehouse duties

- Ad-hoc duties as assigned

Requirement:

- Comfortable with non air-con environment

- Independent and able to work in a fast-paced environment

- Able to read simple english to pack orders accordingly

- Responsible and able to commit fully, long term.

- Immediate or short notice period will be advantageous

- Physical duties required

- Knowledge on Qoo10, Lazada, Shopee will be an advantage

- No experience required but willing to learn

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

Job Description & Requirements

1. Onboard vessel coordination, commissioning, Service, modification and troubleshooting of Cathelco products (MGPS and ICCP systems).

2. Routine Maintenance tasks e.g., On-board Site Surveys, Technical Audits, System Health Checks, Spares Management and Service Report.

3. Ensure service / commissioning work is always completed safely and efficiently.

4. Ensure service / commissioning reports are completed fully and to a good standard on completion of each order and get signed from owner / yard.

5. Discuss and recommend technical solutions with Customer and Project Manager.

6. Commissioning vessels at Singapore / Overseas Major Shipyard.

7. Responding to Technical queries from Shipyard and customers within a given timeline.

8. Ensure that the product support related to areas of the complaints and the warranty system is properly managed with records maintained.

9. Oversee the installation of the systems or equipment.

10. Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.

11. Investigates root causes of failures and recommend solutions.

12. To deal with customer on the warranty issues from technical aspect.

13. Performs any other service and training duties as and when assigned.

Qualification/ Requirement:

1. Diploma in Engineering (Marine/ Mechanical / Electrical)

2. At least 3 years of working experience in marine related

3. Independent with team-oriented spirit

4. Ability to read mechanical / electrical system drawing.

5. Good communication and analytical skills.

6. Good report writing skills.

7. Prepare to travel overseas for commissioning / service works.

8. Understanding and ability to use Microsoft office, specifically MS word and excel.

Job Summary:

As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.

Key Responsibilities

1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.

2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

4. On-site/in-house Troubleshooting.

5. Configuring Computer Networks.

6. Ad-hoc Duties as Assigned.

Qualifications and Skills:

- Basic IT Knowledge, willing to learn on the job.

- Travel Requirements: The job requires travelling island-wide, so you must be willing

to commute to different locations.

- Ability to work independently and as part of a team.

- Proficiency in troubleshooting and problem solving.

- Customer-oriented with a commitment to delivering exceptional service.

- Having class 3 Driving Licence is a plus.

- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having

experience in this area is considered an asset.

Job Highlights

• Company vehicle (Car) provided for personal use (Fuel, Cash card)
• Flexible working culture

Job Description

Responsibilities

• To perform accurate diagnoses, repair services , preventive maintenance at customer locations island wide (homes/ offices) in accordance with Company's established procedures, techniques, tools, test equipment and replacement parts.
• Able to communicate diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner
• Providing service reports and accurate estimates for quotation of repair
• Assist in new projects or any other duties as and when assigned by superior.
• To attend in-house technical training to improve skill set provided by the company.

Job Requirements

• Diploma / Higher Nitec / Nitec preferred (Engineering background)
• New graduates who are interested may also apply.
• Knowledge of operating / repair home appliances / basic electrical (training provided)
• Must possess valid Class 3 Driving License
• Must be physically fit and strong (required to move/carry appliances occassionally)
• Immediate hire

Additional Benefits:

• Company vehicle can be driven home
• Those who owned vehicle can claim transport allowance

A good career growth awaits the successful candidate.

Only shortlisted candidates will be notified.

Responsibilities:

• Familiarity of ship owners' and shipyards' working procedures and environments
• Willing to work in local and foreign shipyards as well as in anchorage environments at irregular hours, including weekends, public holidays, and overnights, depending on vessel schedule
• Capable of inspecting, troubleshooting, and performing full maintenance on the ship's navigation equipment and main engine remote control system

Requirements:

• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• Hands on experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Junior PSA: $2.5k, Senior PSA: $3k

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire IT Service Management Officer (SMO) - Messaging. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – IT Service Management Officer (SMO) – Messaging

You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

Responsibilities

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description: Customer Support Engineer

Handle Industrial Product Enquiries with correct Tech Spec.

Involve and support current projects and provide solutions.

Provide Technical Support to Customer Production Needs.

Quality Checking & Control on our Product Received to make

sure is conform to customer required product specifications.

Communicate well with suppliers for correct product specs.

Requirements:

Diploma/Degree in Mechanical/Manufacturing/Industrial/

EEE/ Engineering.

Experience in Manufacturing/Industrial/Production work.

Fluent in EXCEL spreadsheet and computer software use.

Good communications skills & customer service mindset.

Independent, Responsible, Self Starter and Result Driven.

1-3 years working experience. Graduates also can apply.

Email: [email protected]

Roles & Responsibilities

• Receiving installation, testing, commissioning, and service schedule instructions from the Project Supervisor/Manager.
• Preparing to attend installation and service jobs, which involves contacting customers and landlords to schedule installations and service requests, and organizing the necessary project equipment, spare parts, and safety gear.
• Diagnosing and isolating faults, communicating with customers about the cause of the issues, and outlining corrective actions.
• Resolve faults by replacing defective components, readjusting system settings, and reinforcing end-user training for proper equipment usage.
• Escalate unresolved project issues to the supervisor for further guidance and action.
• Coordinate and schedule site testing with the main contractor, subcontractors, and customers as required.
• Manage and account for company-issued assets, including tools, laptops, vehicles, intellectual property, and more.
• Report on any follow-ups regarding outstanding service jobs and submit weekly timesheets.
• Participate in all job-related training to stay informed about the solutions offered by the company.

Requirements:

• Skilled in interpreting blueprints and schematic drawings.
• Capable of climbing ladders and proficient in the operation of handheld power tools.
• Strong communication skills with a commitment to delivering exceptional customer service.
• Possess a valid driver’s license and demonstrate the ability to operate fleet vehicles safely at all times

About Us

LIGHTING & SOUND DISTRIBUTION is a leading provider of Audio Visual and Lighting solutions, specializing in creating exceptional experiences for events, conferences, and installations. Our team is committed to delivering high-quality service and cutting-edge technology to meet the diverse needs of our clients.

Position Overview

We are seeking a highly organized and proactive Service and Logistics Coordinator to manage the logistics, installation, and servicing of AV and lighting equipment. This individual will play a key role in ensuring the smooth execution of projects, from delivery and setup to post-service support.

Key Responsibilities

• Coordinate the transportation, delivery, and installation of AV and lighting equipment for events and projects.
• Work closely with the technical and sales teams to ensure all equipment is in good working condition and meets the specific needs of each project.
• Track and manage inventory levels, ensuring that all equipment is accounted for and maintained.
• Provide customer service support by handling any issues related to equipment or installations, ensuring prompt and efficient resolutions.
• Organize and schedule maintenance and repairs for equipment, liaising with vendors and service providers as necessary.
• Maintain and update records related to equipment servicing, logistics, and inventory.
• Assist with event setups and breakdowns, ensuring all equipment is ready and functioning properly.
• Ensure compliance with safety and industry regulations during installations and service calls.

Key Qualifications

• Proven experience in logistics, service coordination, or related fields, preferably within the AV or lighting industry.
• Strong understanding of AV and lighting equipment, including setup, troubleshooting, and maintenance.
• Excellent organizational and time-management skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficient in using logistics and inventory management software.
• Valid driver’s license and the ability to operate delivery vehicles (if required for the role).
• A proactive problem-solver with attention to detail.

Preferred Skills and Experience

• Knowledge of AV equipment brands and the latest industry trends.
• Previous experience in coordinating large-scale events or installations.
• Experience working with clients to address specific service requirements.
• Ability to work flexible hours, including weekends or evenings for event-related tasks.

Why Join Us? At LIGHTING & SOUND DISTRIBUTION, we offer a dynamic work environment, a collaborative team, and the opportunity to work with cutting-edge AV and lighting technologies. As a Service and Logistics Coordinator, you will play an essential role in ensuring our projects run smoothly and our clients receive the highest level of service.

How to Apply If you are passionate about AV and lighting, and possess the skills and experience we’re looking for, we would love to hear from you.

Responsibilities:

• Perform preventative and corrective maintenance on chillers and associated machinery.
  possess a basic understanding of chillers
• Communicating with clients to address problems
• Maintain chillers and other HVAC systems.
• Liaise with clients
• Help with scheduling or participate in technical analysis reports that management can evaluate.
• Make sure that every task is completed in compliance with the established quality and EHS standards.

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

[Job ID: 829187]

Responsibilities

• Carry out schedule and retrofits automatic door parts; mechanical, electrical and electronic
• Troubleshoot and conduct site check on the automatic entrance and propose parts recommendations for user consideration
• Provide site report to client for the purpose of completion of works, Testing/commissioning
• Decommissioning and conduct risk assessment of all automatic entrance related system and products
• Any other ad-hoc duties assigned

Requirements

• 1-2 years of site Engineering experience (i.e. installation, maintenance)
• Class 3 driving license valid in Singapore

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EA License no.: 07C5771
EA Personnel Reg. No.: R2094050
EA Personnel Name: Ayumu Matsuki

Job Overview:
We are seeking a highly motivated and skilled Service Engineer to join our service team. The successful candidate will be responsible for the installation, commissioning, maintenance, and troubleshooting of our products and systems at customer sites. This role requires a hands-on approach and the ability to provide exceptional technical support to our clients.

Key Responsibilities:

• Install, commission, and service fluid control systems, dosing pumps, and water treatment equipment.
• Perform preventive and corrective maintenance on installed systems.
• Troubleshoot and resolve technical issues in a timely manner.
• Provide technical support and training to clients regarding equipment operation and maintenance.
• Conduct site inspections and assess customer requirements.
• Prepare service reports, documentation, and technical feedback.
• Collaborate with the sales and engineering teams to deliver optimal solutions to clients.
• Ensure compliance with safety regulations and company policies.
• Maintain and manage tools, spare parts, and service equipment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Comprehensive training and support.

We are seeking a Highly Motivated Freight Specialist with experience in the logistics and shipping industry.

Basic Information

1. Monday to Friday, Work Week.
2. Office Hours, 9am to 6pm.
3. Walking Distance from MRT (7mins)

Job Summary

• Proficient to handle both import & export full set documentation.
• Create shipping marking, bills of lading, and other documentation.
• Collaborating with our carriers, coloaders, and external team to ensure timely and accurate delivery of orders.
• Maintain a professional demeanor and build lasting customer relationships.
• Communicating proactively with customers to keep them informed about their orders and any potential issues.
• Handling customer inquiries via phone, email, and live chat regarding shipping orders, tracking information, delivery status, and product inquiries.