Contract period: 1 year

Basic salary: up to $4.5k per month

Location: Fairprice Hub, Joo Koon

Office hours 8.30am - 6pm, Mon - Fri. But do standby on weekends for operations.

Duties and Responsibilities

You are responsible for leading a team of customer service officers for FairPrice Group, to deliver efficient and consistent customer service experience, regardless of the channel customers choose to contact us. Supporting the businesses from grocery to food and membership, you will:

● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely

● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches

● Handle escalated feedback and provide appropriate solutions in a timely manner

● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges

● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals

● Establish individual and team goals and review team performance for continuous development

● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience

● Conduct performance appraisals and provide constructive feedback to direct reports

● Compile and analyse data for management reporting

Requirements

● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry

● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders

● Highly customer service-oriented, meticulous, and resourceful

● Strong analytical and problem-solving skills with the ability to work independently

● Strong leadership and adaptable to changes in a highly dynamic work environment

Service Technician

• Working Days: 5.5 days
• Working hours: 8.30am - 5.30pm (Mon - Fri)
  Working hours: 8.30am - 1.00pm (Sat)
• Location: Kaki Bukit (Office) / working at site
• Salary: $2,600 - $2,800

Requirements:

• Diploma in Electronic Engineering
• 2 to 3 years working experience in ELV (Public Address, Card Access, Panic Alarm) or AV Systems company
• Driving license Class 3

Responsibilities:

• Attached to Senior Technician/Engineer for daily assignment
• To do termination, soldering of points, connection & testing of ELV equipment on site
• To update drafter on changes on drawings
• To attend to service call, do troubleshooting of ELV Systems
• To carry out maintenance servicing of ELV Systems
• Any other tasks assigned as and when required

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Brief description of the Restaurant

Founded by four young professionals crazy about all things Japanese, Shukuu is a recreation and creative expression for every wow moment we had from our sojourns to Japan.

A trifecta of sublime foods, epic drinks, and of course - our authentic Izakaya ambience.

Job Descriptions

• Assist in taking food and drinks orders
• Assist in expediting food and drinks
• Ad-hoc duties as assigned

Job Requirements

• 1 year of experience in F&B

Benefits

• Following MOM regulation

Working hours

• 5.5 - 6 DAYS (44 HOURS A WEEK)

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role?

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires in both the Customer Support and the Technical Support teams
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, - incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need To Have:

• Demonstrated experience of Bloomberg's Terminal software and its installation processes
• At least 1 year of experience in a technical troubleshooting, implementation, or customer support role
• Demonstrated knowledge of customer support workflow, private IP network and/or FIX connectivity
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong project management, presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

We'd Love To See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• CompTIA (A+ or Network+) or similar qualification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

The position is responsible for overall engineering efficiency throughout the entire development lifecycle in the Global LIVE team. The role involves building internal frameworks, tools, and platforms to enhance the online system's applicability while expanding the business worldwide.

What you will be doing:

- Building advanced, standardized, and user-friendly frameworks, tools, and platforms to improve development efficiency in the engineering team.

- Collaborating with engineering, infrastructure, security, and product teams to implement DevOps solutions to ensure compliance, scalability, and reliability of the system.

- Actively monitoring and identifying areas for efficiency improvement, working with business R&D teams and SRE, and building metrics to measure progress.

- Being able to handle complex online issue troubleshooting and guarantee SLA.

Qualifications

- Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.

- At least 2 years of backend development experience, proficient in at least one backend programming language, such as Go, Python, or Java.

- Familiar with common data structures and algorithms, possessing good programming habits and code style.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

Our client is a leading total solutions provider for residential, commercial and industrial standby/emergency power, distributed power and recreational power etc.

about the job

• Provide after sales technical support, troubleshooting, site service and maintenance visit to customers
• Provide installation, commissioning and on-site training to support the customers according to the scope of the project
• Generate service reports to customers in a systematic manner
• Handle wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training
• Develop service training material
• Provide specific training to distributors and dealers for service and troubleshooting skill sets
• Maintain close working relationship with our key customers and ensure follow through
• Provide technical assistance on factory test of special projects
• Investigate root causes of failures and recommend solution
• Deal with customer on warranty issues from the technical aspect

job requirement

• Diploma/degree in Electrical Engineering
• Minimum 5 years of relevant experience
• Must be willing to travel within the Asia Pacific and Southeast Asia Region
• Familiarity with power generation products, electrical and control system
• Willing to work in the West (Jurong/Pioneer/Joo Koon)

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Responsibilities

- In-depth analysis of the Global Live streaming business and tech architecture, identify potential risks and probable evolution based on business development direction and to form solution

- Improve System quality and engineering efficiency

- Optimize standard operating procedure and standards

- Be Involved in researching and developing basic services, implementing high qualified throughput and consistency under complex global distributed scenarios;

Qualifications

- BS/MS Degree in Computer Science or related major, deep understanding of computer architecture, data structures and algorithms, in depth knowledge of common databases

- 5 years+ work experience in an Internet company, familiar with microservice architecture design;

- Deep understanding of software design pattern;

- Proficient in at least one of the following languages: Go, Python, Java, C++;

- Large scale client-facing industry project development experience; Extensive experience in high scalable, highly available, distributed and mission-critical systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Service Officer - Frontline (contract renewable)
Working Locations: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary
Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Salary Range: up to $1800 + $100 Transport Allowance + Incentive Allowance + AWS + 2.0 VB (Average payout for last 2 years)

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays