We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Project Engineer

• Address: Bukit Merah
• 5 Days 8.30am to 5.30pm
• $2500 to $3500 depends on experience

Requirements

• Nitec or Diploma in Electrical Engineering or Equivalent
• At least on year experience in sales/customer service
• Electrical Knowledge

Job scope

Your job and responsibilities include support sales personnel for pre-sales activities, proposing solution that suits customer needs & resolve related solution for site preparation, installation, start-up, commissioning, repair and maintenance of Electrical Power System, Structural cabling, Fire suppression system, UPS, Security Access and CCTV Monitoring System etc.

To supervise and oversee the work progress of project sites. This includes attending to site meeting, coordinating with appointed sub-contractors of various services to see to a smooth completion of projects.

You will be assisting the Electrical Service Department in providing technical support to our staff, customers, and dealers.

Prepare and maintain all project management documentation in accordance with company’s best practices.

Planning and monitoring the project to ensure successful completion within planned timeline as well as status of progress-in-work and report all matters related to project and services.

You are required to perform a complete in-house testing of Power equipment’s.

Answer and attend to service calls, fault-finding, repair and troubleshooting of Electrical System and Power equipment malfunction.

Establish and maintain excellent relationships with the customer project team, supplier, sub-contractors, and clients.

Coordinate and liaise with PEs and/or site supervisors on detail drawings, layout planning and understanding of site requirements.

Prepare, submit, and follow up with applications to the relevant authorities or building management where required.

Preparation of electrical products data & engineering drawing in AutoCAD (2D, 3D).

You may be assigned with other job duties and functions as may be instructed from time to time by your superior or the management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

· The essential tasks of Assistant Field Service Engineer consist of, but are not limited to the following:

· Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

· Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

· Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

· Manage all orders efficiently until fulfilment stage, by working closely with Service team.

· Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

· Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency. To provide support to other service activities that may be assigned in the course of work

· Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

· To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

· NTC 2 or Diploma in Electrical/Process Instrumentation/Mechanical/Mechatronics Engineering.

· Preferably 3-5 years’ experience in service/engineering position in oil & gas, process industry.

· Knowledge in Electrical & instrumentation is pre-request.

· With class 3 driving license (not 3A).

· Candidates without relevant experience are welcome to apply.

To apply, please visit to www.gmprecruit.com

To find out more about this opportunity, please contact Lionel Liew at [email protected].

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Working Location:

• Clementi - West Side

Working Hours:

• 8.00 am to 5.30 pm Monday to Friday (Onsite)

Job Responsibilities

• Will be the single point of contact with the customer.
• He/she shall be responsible for managing and coordinating with all parties the performance and delivery of the services stated in the contract.
• The Service Delivery Manager shall be responsible for coordination of the respective progress/ad-hoc meetings with all parties involved. This includes preparation of meeting agenda, consolidating the performance and progress reports, preparation of minutes of meeting and follow-up action items after the meetings.
• The Service Delivery Manager shall be responsible for all aspects of service delivery, service quality, service assurance and monitoring.
• The Service Delivery Manager shall ensure that all Contractor’s team members are fully equipped for service delivery, and understand SUSS and IAL IT security requirements, including cyber security incident reporting.
• Have good customer engagement skills
• Have worked and handled projects with 1500 users with the scope of managing End User Support, Infrastructure Support, DB Support

Requirement:

• A minimum Diploma in Information Technology or its equivalent with atleast 5 years of experience in a Service Delivery Manager / Project Manager function for end user clients
• Previous education / MOE related project experience would be advantageous
• With a minimum of 3 years of supervisory experience
• Ability to report, pacify and diplomatically communicate with stakeholders of the project is a critical skill
• Has a sound knowledge of deliverance of IT services including planning, execution, and reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10713

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

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Our Global Privacy Policy

Sleep Technologist / therapist

5 days

10am - 6pm (Flexi working hours, Might require to attend to calls from patients during weekends and after office hours.)

$2000 - $2500

Orchard

Requirement:

- Related work experience in clinical service
- Prefer experience as enroll nurse or nurse, not require to register in singapore nursing board
- Diploma / Degree in medical / enrolled or staff nurse / Bio / Chemistry related

Responsibilities:
1. Perform Polysomnography sleep studies on patients referred by medical doctors trained in sleep medicine.
2. Perform Neurological diagnostics test eg. Electroencephalography(EEG).
3. Able to do over night duties to follow patients sleeping times.
4. As some tests do not require to stay overnight, will require to fix electrodes before patient go to bed and to return back again to end recording and collection of device.
5. Able to perform Multiple Sleep Latency Test (MSLT) which is conducted 2 hours after end of overnight sleep study and will last for 35 mins, 2 hours interval for 5 times on that day (this procedure will last for whole day until about 6pm).
6. Able to perform Positive Airway Pressure (PAP) titration study.
7. Able to explain sleep report to patients and discuss on treatment options available.
8. Market our services to doctors.
9. Sales of PAP devices.
10. Flexi work hours but standard is 10am to 6pm, 5 day week. Might require to attend to calls from patients during weekends and after office hours.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Sales Consultant
• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Sleep Technologist / therapist

5 days

10am - 6pm (Flexi working hours, Might require to attend to calls from patients during weekends and after office hours.)

$2000 - $2500

Orchard

Requirement:

- Related work experience in clinical service
- Prefer experience as enroll nurse or nurse, not require to register in singapore nursing board
- Diploma / Degree in medical / enrolled or staff nurse / Bio / Chemistry related

Responsibilities:
1. Perform Polysomnography sleep studies on patients referred by medical doctors trained in sleep medicine.
2. Perform Neurological diagnostics test eg. Electroencephalography(EEG).
3. Able to do over night duties to follow patients sleeping times.
4. As some tests do not require to stay overnight, will require to fix electrodes before patient go to bed and to return back again to end recording and collection of device.
5. Able to perform Multiple Sleep Latency Test (MSLT) which is conducted 2 hours after end of overnight sleep study and will last for 35 mins, 2 hours interval for 5 times on that day (this procedure will last for whole day until about 6pm).
6. Able to perform Positive Airway Pressure (PAP) titration study.
7. Able to explain sleep report to patients and discuss on treatment options available.
8. Market our services to doctors.
9. Sales of PAP devices.
10. Flexi work hours but standard is 10am to 6pm, 5 day week. Might require to attend to calls from patients during weekends and after office hours.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Sales
• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

Working Location:

• Bedok

Working Hours:

• Monday to Friday, 8.30pm to 6pm

Job Responsibilities

• Receive and document user feedback through post service surveys.
• Investigate feedback thoroughly to understand the root cause and identify areas for improvement.
• Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable).
• Document all interactions and resolutions accurately (in customer relationship management, CRM).
• Analyse complaint trends and provide insights to management for continuous improvement of services and processes.
• Stay updated on company policies and services to provide accurate information to users.

Requirement:

• Diploma, ITE, or a related field is often preferred. However, candidates with relevant experience may also be considered.
• Excellent communication skills, both verbal and written in English, with the ability to convey complex information clearly and concisely.
• Proactive and dedicated individual with strong customer orientation.
• Exceptional interpersonal skills and the ability to remain calm and composed under pressure.
• Attention to detail and the ability to prioritize and manage multiple tasks effectively.
• Proficiency in using CRM software and other relevant computer applications.
• Experience in Government IT projects is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/6220

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

Privacy Policy

Our Global Privacy Policy

• Position: Sales
• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

Salary: $2,390 till 30 June 2025 & $2,580 from 1 July 2025

Working Days / Hours:

Monday - Thursday: 8.30am - 6.00pm;

Friday: 8.30am - 5.30pm

Job Description:

• Handles feedback pertaining to Licensing Matters (outbound calls and emails)
• Comfortable in speaking to members of public and also provide written responses as necessary
• Work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems
• Follows guideline on feedback handling
• Perform any ad hoc duties as assigned

Requirements:

• Ability to communicate effectively in English (written / spoken)
• Experience in Customer Service is preferred

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,500 – 4,000 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Purpose
Install, troubleshoot, and service marine navigation and communication systems, ensuring optimal performance and compliance with safety regulations.

Key Responsibilities

• Install, troubleshoot, and service MARINE RADAR, chartplotters, ECDIS, AIS, VDR, VHF radios, and VSAT systems
• Conduct regular maintenance checks and inspections
• Diagnose and resolve technical issues efficiently
• Provide technical support and guidance to onboard crew members
• Collaborate with internal teams and external stakeholders

Requirements

• Degree in Electrical/Electronics Engineering, Telecommunications, or related field
• 4+ years of hands-on experience in marine navigation and communication systems
• Proficiency in MARINE RADAR, chartplotters, ECDIS, AIS, VDR, VHF radios, and VSAT systems
• Strong knowledge of IT/networking principles and protocols
• Commitment to maintaining high standards of safety and compliance
• Flexibility and willingness to travel frequently

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Marine Senior Service Engineer
• Working Location: Jurong Pier Road(Boon Lay)
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

Marine Senior Service Engineer

• Working Location: Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Automotive Service Advisor

Salary: $2800 - $3200

Location: Sin Ming Dr

During Probation: 9am - 6pm (Mon to Fri), 9.00 - 1.30pm (Every Sat)

After Confirmation: 9am-6pm (Mon to Fri), 9am-5pm (Alt Sat)

Responsibilities:

- Welcoming and assisting customers with scheduling vehicle service appointments.

- Listening to customer concerns, diagnosing vehicle issues, and recommending solutions - optional

- Providing accurate estimates of service costs and timeframes.

- Coordinating with technicians to ensure timely completion of work and updating customers accordingly.

- Maintaining detailed records of customer interactions and vehicle history.

- Serving as a liaison between customers and technicians, relaying information and ensuring customer satisfaction.

- Handling customer complaints or disputes professionally and striving for resolution

Requirements:

- Have 1 year relevant working experience

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Marine Senior Service Engineer

• Working Location: Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• $2,500 to $3,000
• 5 days
• 9am-6pm
• Office location: Bukit Batok
• Working location: Singapore Islandwide - Client site
  
  Main Responsibilities:
• Routine Maintenance: Performing regular inspections and preventative maintenance on BMS equipment and system. Ensuring that all equipment and systems operate efficiently to prevent breakdowns.
• Repairs and Troubleshooting: Identifying and fixing equipment and system level issues. Troubleshooting malfunctioning equipment and performing repairs to resolve issues promptly.
• Emergency Response: Handling emergency repairs, such as system breakdown or broken equipment. Responding quickly to maintenance requests from the Building Facility Team.
• Managing Building Systems: Monitoring the operation of building management systems (BMS), which may include HVAC, lighting, security, and fire protection systems. Adjusting settings and controls as necessary to maintain optimal building conditions.
• Performing replacement/ A&A work requested by building FM Team upon receive of Job confirmation.
• Record-Keeping and Reporting: Documenting completed maintenance tasks and repairs in logs or maintenance management systems. Reporting major issues to supervisors or management for further action.
• Compliance and Safety Standards: Ensuring compliance with local building codes, safety regulations. Following safety protocols for handling hazardous materials, using protective equipment, and working in potentially dangerous environments.

Experience and Qualifications Required:

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• At least 1~3 years of working experience in construction or retrofit projects in BMS/ACMV/Electrical/ELV Technical skills in Building Management System, low voltage electrical works.
• Hands on repair and maintenance skill is a must

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580