Responsibilities:

1. Customer Support (Online & Walk-in):Handle customer inquiries through various channels (phone, email, live chat, and in-person).
   Provide accurate information about products, services, and company policies.
   Assist customers with product issues, general questions, and troubleshooting.
   
2. Returns and Refunds:Process customer returns and refunds efficiently, ensuring all necessary documentation is complete.
   Coordinate with the warehouse and logistics team to ensure smooth product return processes.
   Track returned items, check their condition, and update inventory records accordingly.
   
3. Supplier Claims:Maintain records of defective or damaged products returned by customers.
   Coordinate with suppliers to submit and follow up on claims for damaged or faulty goods.
   Ensure timely reimbursement or replacement of products from suppliers.
   
4. Record Keeping & Documentation:Keep accurate and detailed records of customer interactions, returns, and refunds.
   Maintain organized files for customer service-related documents (return slips, refund records, etc.).
   Update and manage customer records and order statuses in the company’s CRM system.
   
5. Problem Solving:Handle complaints in a calm and professional manner, providing suitable solutions.
   Investigate and resolve customer service issues by liaising with internal teams and suppliers.
   Proactively escalate unresolved issues or repetitive problems to the relevant departments.
   
6. Reporting:Generate reports on customer inquiries, complaints, and resolution times.
   Provide feedback on recurring issues to help improve customer service processes.
   
7. Team Collaboration:Work closely with the sales, operations, and warehouse teams to ensure seamless service.
   Participate in team meetings to discuss common customer issues and service improvement strategies.
   

Requirements:

• Proven experience in customer service, preferably in e-commerce or retail.
• Strong communication and interpersonal skills.
• Ability to manage time effectively and prioritize tasks.
• Detail-oriented with strong organizational skills.
• Proficiency in customer relationship management (CRM) software is an advantage.
• Knowledge of product returns and claims processes is a plus.
• Ability to work both independently and as part of a team.

Key Responsibilities:

Customer Interaction:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.
• Resolve customer complaints, concerns, and issues efficiently, ensuring timely and satisfactory outcomes.
• Assist customers with order placement, tracking, cancellations, returns, and exchanges, ensuring a smooth and seamless shopping experience.

Product Knowledge:

• Develop and maintain a deep understanding of the company’s products, services, and ongoing promotions.
• Provide accurate product information and personalized recommendations based on customer needs and preferences.

Customer Experience Improvement:

• Gather and analyze customer feedback to identify trends and areas for improvement.
• Collaborate with the e-commerce and marketing teams to enhance the online shopping experience and drive customer satisfaction.
• Help refine and implement customer service policies and procedures to optimize service quality and consistency.

Administrative Tasks:

• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Support the creation and updating of FAQs, help guides, and self-service resources to empower customers with essential information.

Delivery Route Planning:

• Work with drivers to plan and optimize delivery routes for timely and efficient deliveries.
• Monitor delivery progress, communicate any delays to customers, and coordinate with drivers to quickly resolve logistical challenges.
• Continuously review delivery processes to minimize delays and improve overall customer satisfaction.

Requirements:

Educational Background:

• Minimum of a High School Diploma or equivalent.

Experience:

• 1-2 years of customer service experience, preferably in an e-commerce or retail environment.

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and keen attention to detail.
• Proficiency with customer service software, e-commerce platforms, and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.

Personal Attributes:

• Empathy, patience, and a positive attitude when engaging with customers.
• A proactive approach and a genuine desire to help and support customers.
• A collaborative team player with a cooperative mindset.
  

Job Descriptions:

1. HR Administration:

• Maintain employee records, including personal details, attendance, and leave records.
• Prepare HR-related documentation such as employment contracts, HR letters, Internal memos, etc.
• Assist in conducting employee orientation, off-boarding sessions, and communicating HR policies.
• Ensure the HRIS (Human Resource Information System) is up to date with accurate employee information.
• Generate reports and metrics from the HRIS to support decision-making processes.
• Oversee the attendance tracking system, ensuring accurate and timely recording of employee hours.
• Manage leave applications and approvals, maintaining accurate leave balances for all employees.
• Generate reports related to attendance, leaves, and overtime for management review.

2. Payroll Computation:

• Execute end-to-end payroll processing for employees, ensuring accuracy and compliance with local regulations.

3. Employee Relations:

• Act as a point of contact for employee inquiries and concerns, fostering a positive work environment.
• Assist in organizing team-building activities and employee engagement initiatives.

4. Training and Development:

• Support in organizing training programs and workshops to enhance employee skills and knowledge.

5. Welfare Club Matters

• Provide support for all welfare club activities and initiatives.

Other ad-hoc assignments.

Requirements:

• Diploma/Degree in Human Resource Management, Business Administration, or a related discipline.
• At least 2-3 years of relevant HR experience, preferably within the catering, food & Beverage sector.
• Well-versed in Singapore’s employment laws, including work pass regulations for foreign workers, salary computation, leave administration, and other related HR processes.
• Strong organizational, interpersonal, and communication skills, with the ability to interact effectively at all levels within the organization.
• Proficient in Microsoft Office and HR management software (e.g., Infotech).
• Cheerful, positive, and eager to learn, with a proactive and adaptable attitude.

Singaporean or Singapore Permanent Residents are welcome to apply.

AWS, VB, Insurance, Staff Discount, Staff Meal and etc

Work Location:

Now til March 2025 - Food Xchange @ Admiralty

Apr 2025 onward - Boon Lay (near Jurong Point Shopping Mall)

Job Responsibilities:

• Plan and organize daily delivery schedules, optimizing routes for efficiency and timely delivery.
• Allocate orders based on geographical locations, traffic conditions and driver availability.
• Track and update any last-minute changes in delivery orders.
• Monitor drivers’ schedules, ensuring all deliveries are on track
• Conduct periodic reviews of driver performance, including punctuality, and adherence to safety and service standards
• Provide insights and recommendations to improve delivery times and customer experience.
• Generate daily, weekly, and monthly performance reports, highlighting areas for improvement in delivery logistics.

Job Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• At least 1-2 years of experience in logistics, scheduling, or delivery operations, preferably within the catering or F&B industry.
• Familiarity with Singapore’s road network
• Knowledge of vehicle management systems and GPS route optimization tools.
• Ability to respond quickly to unexpected changes and handle high-stress situations, especially during peak periods.
• Excellent organizational skills with the ability to manage multiple deliveries under tight deadlines.
• Strong communication and interpersonal skills, with a customer service-oriented mindset.

Singaporean or Singapore Permanent Residents are welcome to apply.

AWS, VB, Insurance, Staff Discount, Staff Meal and etc

Work location: Food Xchange@Admiralty

Job responsibilities

· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).

· Achieving volume, profitability and customer satisfaction KPIs by management.

· Generate new business through innovative strategies, negotiate deal terms.

· Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership and hands-on approach to work together with Operations to resolve issues.

· Attend to the customers’ requirements and enquiries.

· Provide assistance to other team members as required.

· Tender and provide quotation for new/ renew contracts.

· Do inventory count at hotels for rental customers.

· Visit the customers.

· Handle customer compensation issues.

· Handle customer purchase of linen/ towels.

- Any other responsibilities or duties as directed from time to time.

Jobs requirements

· Minimum of a Diploma in Business Administrations/ Hotel Management or related field.

· Minimum of 3 to 5 years of relevant experience in account, customer service or related role. Background in operations or process and Hospitality/Hotel Houskeeping is preferred.

· Willing to learn the laundry and customer process to derive best outcomes for both parties.

· Good interpersonal and communication skills.

· Patient and customer oriented.

The Patient Service Associate is responsible for providing assistance to patients which includes (but not limited to) reception duties, registration, admissions, payment collections and other administrative duties in the Emergency Department. To ensure Patient's information are up-to-date and accurate. To be in compliance with personal data protection act (PDPA).

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

• Liaising with Nurses and Doctors of patients' long wait time to consultation.
• Maintain Yishun Health Standards of Service Delivery at all times.
• To conduct On-the-Job Training (OJT) for new staff in the A&E.
• Ensure Service Readiness at all times.
• To assist the Supervisor in the planning of departmental roster when staff report absents from work.
• Assist the Manager/Supervisor or Nursing Officer in continuous work improvements, data collection and other related tasks when necessary.

Counter

• Receive patients and visitors who present themselves at the counter.
• Answer telephone calls and attend to enquiries courteously and promptly at all times.
• Demonstrate good interpersonal skills with to members of the public and staff.
• Maintain Yishun Health Standards of Service Delivery at all times.
• Maintain confidentiality of patient's information.

Registration

• Perform registration for all patients at A&E.
• Inform patients of the estimated waiting time for consultation.
• Collect payment in advance for A&E service and after end of A&E attendance for non-standard services rendered.
• Be accountable for payments collected.

Admission

• Prepare necessary forms for admission.
• Perform admission paperwork and provide financial counseling to patients and family members.
• Financial counseling for decant of patients to other hospitals.
• Advise and direct patients who require financial assistance to the appropriate department/s.
• Collect payment for services rendered and be accountable for payment collected.
• Collect General Consent for admission and proper documentation for any follow-up action required.
• Monitor Financial Counselling turnaround time and assign cases to PSA team members on same shift

Appointment

• To obtain SOC appointment for urgent cases and advice patient of appointment time via SMS or call.
• Inform SOC of OPAT case from EDIEDTU.

Death Registration

• Perform death registration for deceased patients.
• Reporting to ICA for any trouble shooting on the ground.

Other Administrative Work

• To undertake safekeeping of patient's property
• Responsible and responsive to patient's feedback/complaints before referring to the Supervisor / Executive / Manager.
• Updating data on chat group for management of bed wait and financial counselling TAT and or other ad hoc data required by management.
• Any ad-hoc duties assigned by Supervisor / Executive / Manager.
• Trainer for new junior staff for on the job training

(B) GENERAL

• Arrange and replenish brochures, magazines and newspaper daily.
• To maintain the cleanliness and tidiness of all counters and patient waiting area.
• Ensure the following equipment are in good working order:

1. Fax machine
2. Laser Printers
3. Photocopier
4. Computers and bar code readers
5. Labels printing machine

• Encourage patients to complete Feedback forms.
• Perform all filing work required
• Assist in Data collection for statistics purposes.
• Call Facility/ Maintenance DepartmenV ITD for repair works.
• To participate in Process Improvement Projects and streamline work processes that enhance productivity.
• Participate in corporate events whenever necessary.
• Undertake other duties directed by the Manager/Nurse Manager/Supervisors.

JOB REQUIREMENTS (EDUCATION, TRAINING AND EXPERIENCE)

• Minimum N level, ITE Nitec, ITE Higher Nitec, Diploma
• Good communication and interpersonal skills
• Minimum one year experience as Team Leader
• Minimum two years working experience will be advantageous
• For required Diploma holder, one year experience with good performance
• Basic PC knowledge is
• Willing to work 3 rotating shifts (morning, afternoon and night shifts), on weekends and public holidays

Job Summary

This role installs, maintains or repairs our products across one or more product categories, focusing on delivering standard work to maintain and uphold right first time and operational efficiency. Success requires completion of technical product training and the demonstration of applying that learning through competence assessment

Duties and responsibilities

• Delivers servicing installation, maintenance and repair activity to quality and safety standards and according to standard work routines, focusing on delivering key performance metrics

• Actively seeks opportunity to drive controlled continuous improvement, identifying and communication process improvement opportunities, so they can be considered for implementation across the whole service footprint

• Represents the Company professionally during customer interactions and uses extensive product knowledge to understand and answer technical questions regarding service requirements

• Help specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed

• Carries out preventive maintenance inspections, identifying and diagnosing any requirement for equipment and systems emergency repairs

• Develops knowledge and understanding of Company policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure

• Works with Service Operations Manager to devise own monthly schedule, ensuring appropriate operational manpower

• Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and mitigates risks to safeguard the environment and the wellbeing of self and others

• Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce

• Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing education and reading specialist materials

• Follows stores requisition processes to maintain accurate stock levels and records

• Works with business improvement colleagues to implement standard toolkit and uses experience and work knowledge to contribute to problem solving for process variance, identifying root cause and appropriate corrective actions

• Creates an environment where everyone in the team can live the Survitec Values

• Creates an environment where our people feel valued, appreciated and free to be who they are at work

• Understands, upholds and contributes to creating a safety-first culture within the Company. Ensures a safe and healthy working environment.

- Any other tasks/jobs as assigned by line supervisor from time to time.

Skills

• Holds self and others accountable to meet commitments

• Builds strong customer relationships and delivers customer-centric solutions

• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences

• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Makes good and timely decisions that keep the organization moving forward

• Plans and prioritises work to meet commitments aligned with Survitec goals

• Consistently achieves results, even under tough circumstances

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

Experience and qualification

• Educated to High School level, with 4 GCSEs or equivalent.

• 1 – 3 years of job-related experienced enables the practitioner to operate unsupervised and at fully competent level

- Own Class 3 Driving Licence will have added advantage.

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

• Maintains project administration in a correct and timely manner.
• Orders materials and equipment and takes care of the necessary permits.
• Accomplishes construction human resource objectives by selecting, orienting, and training employees.
• Assesses safety and finance goals.
• Manages sub-contractors by locating, evaluating, and selecting contractors.
• Meets operational standards by contributing construction information to strategic plans and reviews.
• Meets construction budget by monitoring project expenditures.
• Accomplishes construction project results by defining project purpose and scope.
• Approves construction projects by conducting inspections at critical phases.
• Prevents fines and work interruptions by complying with, and enforcing, codes.
• Maintains a safe, secure, and healthy work environment by following guidelines, standards, and procedures.

Hourly Reate: $10.50

Apply via [email protected] or WhatApps 91771087

QQ RICE Locations - Woodlands MRT, Jurong Point, NUH Medical Center, Ng Teng Fong, Northpoint City, Square 2, NUS S16, NTU

Jobs:

1. Serve customer

2. Cashiering

3. General Hygiene Maintenance

Benefits: Meals are provided

Training: Must attend basic food hygiene course (sponsored by Company)

• Required skill(s): Electrical, refrigeration and/or Mechanical Engineering knowledge.
• On Site Field Service Job.
• Willing to do hands-on technical work.
• Perform temperature & humidity calibration for chambers & ovens.
• Keen to learn technical skill.
• Proficient in Microsoft Excel.
• Possess Class 3 driving licence.
• Good in spoken/written English.
• Entry level is welcome to apply.
• Singaporeans.

Job Description & Requirements

1. Knowledge, Skills & Abilities

•Sales Forecasting Management

•Sales Funnel Management

•RFQ (Request for Quote) Management

•Customer Relationship Management

•Product Strategies Management

•Competitive Intelligence Analysis

2. Responsibilities & Authorities

•Achieve growth and hit sales targets set by the department.

•Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

•Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

•Present sales, revenue and expenses reports and realistic forecasts to the management team.

•Identify emerging markets and market shifts while being fully aware of new products and competition status.

•Perform other related duties as assigned.

3. Experience

•Minimum 5 years relevant experience in Mechanical & Mechatronics Industry related.

•For the Senior position, one should have more than 8 years of related experience.

•Preference experience includes Semiconductor, Analytical or Life Sciences OEMs (Original Equipment Manufacturers)

4. Education

•Bachelors or Master’s Engineering degree from a reputable University.

•Other Relevant Degrees will also be considered.

Job Description:

• Perform the maintenance service in a proper and correct manner as stated on the checklist.
• Attend emergency breakdown service as instructed by the team leader.
• Carry out testing & commissioning for A&A work and run the small size of project.
• Provide technical support to the Application Team.
• Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader.
• Attend joint testing with Project/ Application Dept, if required upon instruction from the Team Leader.
• Liaise with sub-contractor to perform site survey for A&A work and provide detailed information on equipment quantity and method for the installation to the senior to prepare quotation.
• Ensure workmanship and quality of any equipment to be installed at site.
• Conduct in-house training when is required.
• Perform standby duty and other ad hoc duties as assigned.

Job Requirements:

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

We are looking for individuals with positive and outgoing personality willing to take up our front line customer service position. You will be working in the front line providing quality service to customers, handling their transactions and responding to their queries. Your responsibilities will include:

• Attend to customers’ requirements, feedback and complaints in an efficient and service-oriented manner via front desk service, phone and internet enquiries
• Effectively explaining company policies and services to customers
• Handle day-to-day operational duties of the school, which includes but are not limited to fees transactions
• Perform basic accounting and reporting duties
• Perform general administrative duties
• Perform the above duties as part of the customer service team

Requisites

• Strong interest in customer service and relationship-building
• Team player with good communication and interpersonal skills with good command of spoken and written English
• Highly responsible, organized and able to multi-task and work independently
• Preferred applicant with diploma in customer service but any diploma holder may apply
• Fresh graduates may apply but customer service experience will be an added advantage
• Able to work under pressure and in a fast-paced environment
• MUST work weekday evenings
• MUST work shift and weekends (BOTH Saturdays and Sundays)
• Actual monthly remuneration will depend on the actual designation and background of applicant

Responsibilities:

• Lead, manage and motivate a team of Leaders, Operators and Technicians to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Monitor and appraise the individual worker’s performance.
• Recommend and verify the implementation of product non-conformity solution.
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Perform any other duties as required and directed by the company.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Enforce worker discipline in accordance to company guidelines and policy.

Requirements:

• At least 5 years working experience in an operations background.
• Able to work extended irregular hours.

Our Client Profile:

Embark on a culinary journey with us at our Japanese Izakaya/Omakase style restaurant in the heart of Tanjong Pagar/Outram Park area. We are seeking one dedicated part-time service crew member to help bring authentic flavors of Japan to Singapore. This role is ideal for those who prefer flexible work arrangements and are eager to further their expertise in a vibrant and fast-paced environment.

Job Responsibilities:

• Welcome guests and guide them to their tables
• Taking orders and delivering food and beverages to customers
• Preparing simple dishes if required (e.g. house salad)
• Assist with setting up the tables and clearing any dirty plates and utensils
• Offer recommendations regarding the menu should enquired
• Communicate order details to kitchen staff
• Attend to cash register if needed
• Maintain cleanliness and order, adhering to health and safety regulations at all times
• Perform any ad-hoc duties as assigned by the management

Job Requirements:

• Minimum of 1 year of experience in an F&B, preferably with exposure to Japanese cuisine.
• Able to work evening shifts
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment.
• Excellent communication and interpersonal skills.
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)

Yuko Ito (Reg No: R23116050)

Our Client Profile:

Embark on a culinary journey with us at our Japanese Izakaya/Omakase style restaurant in the heart of Tanjong Pagar/Outram Park area. We are seeking one dedicated part-time service crew member to help bring authentic flavors of Japan to Singapore. This role is ideal for those who have a foundation in F&B services and are eager to further their culinary expertise in a vibrant and fast-paced environment.

Job Responsibilities:

• Welcome guests and guide them to their tables
• Taking orders and delivering food and beverages to customers
• Preparing simple dishes if required (e.g. house salad)
• Assist with setting up the tables and clearing any dirty plates and utensils
• Offer recommendations regarding the menu should enquired
• Communicate order details to kitchen staff
• Attend to cash register if needed
• Maintain cleanliness and order, adhering to health and safety regulations at all times
• Perform any ad-hoc duties as assigned by the management

Job Requirements:

• Minimum of 1 year of experience in an F&B, preferably with exposure to Japanese cuisine.
• Able to work evening shifts
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment.
• Excellent communication and interpersonal skills.
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)

Yuko Ito (Reg No: R23116050)

Experience:

* 3 - 5 Years of Experience in BIM Software (Revit, BENTLEY & CAD)/Domain Experience ( Piping Design - Process Systems )

* Possess Excellent Communication & Interpersonal skill.

Qualification:

* Equivalent Diploma or B.E/B.Tech Degree (Mechanical/Electrical/Electronics & Communication/Instrumentation)

Skill Set:

* Support BIM Coordinator at all type of 3D BIM Modelling and assigned tasks.

* Parametric family creation & LookupTable edit/ Manage knowledge is Mandatory.

* Process Knowledge is Mandatory.

* Must have extensive knowledge in creating various kinds of Revit Families.

* Hands-on experience in Revit & Navisworks.

* Preparing all kinds of 2D and 3D drawings from the Revit model.

* Clash detection and co-ordination using Navisworks.

* Able to handle all types of 2D CAD Drafting Works

Experience:

* 3 - 5 Years of Experience in BIM Software (Revit, BENTLEY & CAD)/Domain Experience ( Piping Design - Process Systems )

* Possess Excellent Communication & Interpersonal skill.

Qualification:

* Equivalent Diploma or B.E/B.Tech Degree (Mechanical/Electrical/Electronics & Communication/Instrumentation)

Skill Set:

* Support BIM Coordinator at all type of 3D BIM Modelling and assigned tasks.

* Parametric family creation & LookupTable edit/ Manage knowledge is Mandatory.

* Process Knowledge is Mandatory.

* Must have extensive knowledge in creating various kinds of Revit Families.

* Hands-on experience in Revit & Navisworks.

* Preparing all kinds of 2D and 3D drawings from the Revit model.

* Clash detection and co-ordination using Navisworks.

* Able to handle all types of 2D CAD Drafting Works

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

Service Manager (Water/Wastewater Treatment)

Responsibilities

• Coordination, planning and execution of routine Maintenance and Operation job for Water/Waste Water treatment equipment & system
• Carry out plant performance monitoring, water quality checking, data trending and submit the analysis report to system owner.
• Water system troubleshooting and emergency response.
• Provide system improvement and modification solutions to customer along with engineering team.
• Good attitude and communication with clients to meet the client and system requirement.
• Good teamwork with multi-disciplinary engineering knowledge.
• Managed service team manpower schedule arrangements.

Requirements

• Minimum Degree Holder on Chemical Engineering, Mechanical Engineering, Environmental Engineering or equivalent are preferred.
• Excellent Planning skill
• Good leadership, communication and teamwork player
• At least 5 years of relevant working experience
• Candidate with driving license preferred
• Candidates who can start work in short notice preferred
• Local preferred

As a Customer Support Executive at Act of Love Pte Ltd, you will be the primary point of contact for families and clients seeking our services. Your role will involve providing compassionate and professional support, guiding clients through funeral arrangements, and ensuring their needs are met with care and respect during difficult times. You will handle administrative tasks and assist with operational aspects to ensure smooth delivery of services.

Key Responsibilities

• Client Support: Attend to client inquiries via phone, email, and in person with empathy and professionalism.
• Funeral Arrangements: Assist families in planning funeral services, including explaining options for embalming, cremation, burial, and other related services.
• Administrative Duties: Maintain accurate records of client interactions, funeral arrangements, and payment details.
• Documentation: Help clients complete necessary paperwork and ensure compliance with regulations and internal policies.
• Coordination: Liaise with internal teams, such as operations and logistics, to ensure timely and smooth execution of funeral services.
• Service Excellence: Provide exceptional customer service and ensure that clients' needs are met throughout the entire process.
• Crisis Management: Respond promptly and calmly to any issues or concerns raised by clients, offering appropriate solutions.
• Follow-up: Maintain communication with clients post-service to provide any additional support as needed.

Qualifications & Skills

• Minimum Education: N-Level or equivalent.
• Communication Skills: Strong verbal and written communication skills in English and other languages (a plus).
• Empathy: Ability to engage with clients in a compassionate, respectful, and patient manner.
• Organization: Strong organizational skills with the ability to handle multiple tasks efficiently.
• Customer Service: Experience in customer service is preferred, with the ability to manage client relations with sensitivity.
• Team Player: Ability to work well within a team environment and collaborate effectively with other departments.
• Attention to Detail: Ensure all arrangements and documentation are handled accurately and promptly.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to use scheduling and CRM software.

Additional Requirements

• Availability to work on weekends and public holidays as required.
• A calm demeanor and emotional resilience to handle sensitive and difficult situations.
• Willingness to attend to clients' needs at various locations, including funeral homes and cemeteries.

What We Offer

• A supportive and respectful work environment.
• Opportunities for professional growth and development.
• Competitive remuneration package with benefits.

• Required skill(s): Electrical, refrigeration and/or Mechanical Engineering knowledge.
• On Site Field Service Job.
• Willing to do hands-on technical work.
• Perform temperature & humidity calibration for chambers & ovens.
• Keen to learn technical skill.
• Proficient in Microsoft Excel.
• Possess Class 3 driving licence.
• Good in spoken/written English.
• Entry level is welcome to apply.
• Singaporeans.

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work