Job Summary

The Customer Service Executive assists & support the Sales Manager in customer enquiry & sales transactions and Order fulfilment.

Job Responsibilities

· Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters.

· Prepare Quotations, Sales Order, Sub-contractor update report.

· Monitor and follow up on customers’ orders and RMA support.

· Sales support for the fulfilment of orders placed by customers.

· Ensure proper documentation records and filings

· Create and maintain customer records includes NDA, vendor & customer form, Credit Note form.

· Liaise with forwarder and vendor on shipment.

· Any other duties as assigned by supervisor

People Requirements

1. Diploma / ”O” Level / GCE “N” minimum requirement.

2. Experience in a sales support role will be an advantage.

3. Experience with Microsoft Dynamics 365 (Business Central) and MS. Office.

4. Able to work independently with minimal supervision

5. Great interpersonal and communication skills

6. Able to start work immediately is an added advantage

Job Description:

1. Responsible for maintenance & add-on related activities including attending meetings, coordination and supervision works.

2. Plan the maintenance schedule and ensure that the work schedules are executed as planned.

3. Review and check the service reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

4. Assign tasks to the team when there are breakdown calls from the clients.

5. Monitor and follow up on procurement of parts.

6. Ensure the sub-con workers follow proper work processes.

7. Perform price negotiation to meet the budget.

8. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

9. Provide supervision to the Engineers and Technicians for day-to-day work activities.

10. Follow up payment from the customers.

11. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

12. Co-ordinate with the project teams for projects handover.

13. Arrange and conduct training for the staff.

14. Other duties as assigned,

Job Requirements:

1. Diploma / Degree in Engineering.

2. At least 5 years of work experience in the related field.

3. Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Security, Access Control, CCTV System

· Fire Alarm System

4. Good management Skills.

5. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Job Description:

• To carry out schedule maintenance and attend breakdown service call for installed BMS/Security/ELV System
• To carry out A&A work
• To provide technical and engineering support
• To co-ordinate with relevant parties to ensure the work is carried smoothly
• Ad-hoc duties as assigned

Job Requirements:

• ITE/Diploma/Degree in Mechanical or Electrical/Electronics Engineering
• Candidates without experience will be considered
• Preferably with experience in one or more of the following fields:
• Building Management System/Building Automation System
• PLC System
• Security, Access Control, CCTV System

1.Perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site

2.Troubleshoot and repair works on the equipment or system that has broken down

3.Carry out A&A works

4.Provide technical and engineering supports

5.To co-ordinate with relevant parties to ensure the works are carried out smoothly and in proper manners

6.Other ad-hoc duties as assigned

Job Requirements:

1.ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering

2.Candidates without experience will be considered

3.Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Building Automation System

· PLC System

· Security / Access Control / CCTV System

4.Able to work overtime when is necessary

5.Responsible and positive attitudes

FIELD SERVICE ENGINEER

ROLES AND RESPONSIBILITIES

· In-house automation Assembly as per drawing

· Able to read drawings and schematic diagram

· Perform Assembly work on electrical & mechanical parts on machine

· Ensure safety and housekeeping standard are maintained

· Maintain production general spare parts inventory accuracy.

· Ensure all work done meets quality

· Provide constructive feedback to design team that are related to design error during assembly

· To go to customer site to conduct troubleshooting & resolution of machine problems

· Able to standby or work on weekends upon request by superior

· Flexible and nimble to shift and do multitasking

REQUIREMENTS

· Candidate must possess at least Professional Certificate, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Mechanical), Engineering (Mechatronic /Electromechanical) or equivalent

· At least 2 Year(s) of working experience in the related field is preferred for this position. Non experienced candidates whom are keen are welcome to apply as well.

· Preferably Non-Executive specialized in Engineering - Mechanical / Automotive or equivalent

Looking for candidates who can work at least every Saturday or Sunday.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Job Description/Specific Responsibilities:

· Troubleshoot & analyse machine mechanisms failure

· Rectify breakdowns & perform maintenance services

· Monitor and maintain stock inventory

· Provide technical support and products advisory to customers

· Provide sales services of products & services to customers

Competencies gain:

1. Will be trained and develop technical skill capabilities for daily BAU tasks

2. Trained to engage clients professionally

3. Gain experience and knowledge of the weighing industry

Duration of Attachment period:

6 months

1. Front desk and telephone reception

• Answer telephone calls and direct to colleagues as appropriate
• Attend to enquiries from public (walk-in or telephone call)
• Receive clients and visitors

2. Finance administrative support

• Preparation of payment vouchers and claims
• Preparation of reports as required
• Banking and managing petty cash float duties

3. General Administrative support

• Mails – handles postage, collection of mails and distribution
• Manage stationery (track inventory, issues and top ups)
• Monitor pantry supplies and top ups
• Assist in administrative support, co-ordination, reporting and updates
• Sorting, scanning and filing of documents
• Maintain and keep proper records of documents
• Application of training grants, subsidies, GIRO application and other vendor’s application
• Any other ad hoc related duties as assigned

Requirements

• Proficient with computer especially in Microsoft Word and Excel preferred
• Meticulous, good initiative and able to work independently
• Team player with good interpersonal skills
• Able to work under pressure and multi-task
• Well organised, team work with good work attitude

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.

JOB Description :

• admin job like filling work , cashiers, check stock , order stock and other admin job
• customer service like check in car,Answer all enquiries via phone call or what'sapp and cashiers
• Ad-hoc duties as and when assigned by the management

JOB REQUIREMENTS

-N level above , poly and uni

-Training provided

-Have strong command of English and mandarin (written and spoken)

-car workshop environment (non aircon only fan)

-Strong communication skills

-Strong team player with can-do positive attitude

- Knowledge powerpoint , excel and word document

-Able to start immediately or on short notice will have added advantage.

- work on weekends and ph

-can commit more then 3 months

-pay is $10/hr

how to apply - send your resume (attact with current photo) to [email protected]

Experience:

* 3 - 5 Years of Experience in BIM Software (Revit & CAD) / Process Discipline.

* Possess Excellent Communication & Interpersonal skill.

Qualification:

* Equivalent Diploma or B.E/B.Tech Degree (Mechanical/Electrical/Electronics & Communication/Instrumentation)

Skill Set:

* Support BIM Coordinator at all type of 3D BIM Modelling and assigned tasks.

* Parametric family creation & LookupTable edit/ Manage knowledge is Mandatory.

* Process Knowledge is Mandatory.

* Must have extensive knowledge in creating various kinds of Revit Families.

* Hands-on experience in Revit & Navisworks.

* Preparing all kinds of 2D and 3D drawings from the Revit model.

* Clash detection and co-ordination using Navisworks.

* Able to handle all types of 2D CAD Drafting Works

Job Description

We are seeking detail-oriented Customer Service Coordinator to join our team. In this role, you will assist in ensuring seamless customer interactions and providing support to our customers. If you have a good background in customer service, attention to detail, and proficiency in office tools, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Assist in the onboarding process for new customers, ensuring a smooth transition and sheduling appointments for technicians.
• Promptly respond to client emails and calls, taking immediate and effective action to address their needs.
• Coordinate all aspects related to customer interactions, including providing necessary documentation, generating reports, and addressing customer inquiries.
• Consolidate reports for clients and/or invoicing purposes, ensuring accuracy and completeness.
• Maintain good rapport with both new and existing clientele.

Requirements

• Proficient in Office 365, Microsoft Excel and Words.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Ability to work collaboratively as a team player with minimal supervision.
• Fluent in spoken and written English.
• Knowledge of pest control and/or facility management is an advantage.

Please Whatsapp To 9007 4056 Your Resume Or Any Enquiries

· Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

- Be proactive and vigilant in service.

- Interact with customers in a pleasant and calm manner.

- Handle table reservations.

- Greet all customers by name warmly, with an appropriate greeting.

- Direct customers to table.

- Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)

- To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.

- Properly open and pour wine at table-side.

- Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.

- To attend and respond to the customers’ needs promptly and professionally.

- To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

· To comply with grooming and appearance standards at all times.

- Adhere to grooming standards consistently.

- Always wear a smile.

- Maintain positive body posture (e.g. do not slouch).

· To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

- Prepare table, lay out napkins and utensils.

- Ensure condiments are refilled.

- Perform all other preparation tasks.

- To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

· Any other appropriate duties and responsibilities as assigned.

JOB RESPONSIBILITIES 工作职责:

Customer Service Officer connect with customers/clients via phone, message and create an experience where customers know they have been heard and understood and feel valued and important.

客服专员通过电话和短信与客户联系，创造一种让客户知道他们被倾听和理解，并感到被重视和重要的体验。

• Handle daily phone call;

处理日常电话

• Answer calls professionally to provide information about products and services,, or obtain details of complaints.

专业接听电话，提供有关产品和服务的信息，或获取投诉细节。

• Able to dealing with customer’s feedback;

能够处理顾客反馈

• To answer customers’ enquire and complain promptly;

及时回答客户的询问与投诉

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

记录客户的交流和交易，详细记录客户的询问、投诉和意见，以及所采取的行动。

• Daily office admin work;

日常办公室行政工作

• To be a good listener and able to interacting with a diverse group of customers and colleagues;

善于倾听，能够与不同的客户和同事互动;

• Quick response to customer’s issues by actively find a solution and making a right decision;

快速响应客户的问题，积极寻找解决方案并做出正确的决定。

• Preparation of sale and sale-related reports on a timely basis.

及时准备销售及销售相关报告。

• Any ad-hoc work as prescribed by the superior.

上级规定的其他临时工作。

• Reporting to Customer Service Manager;

向客服经理报告。

JOB REQUIREMENTS 工作要求:

• Possesses at least GCE ‘O’ levels or the equivalent.

至少拥有GCE ' O '水平或同等学历。

• Min 1 year of working experience in related field

1年以上相关工作经验

• Proficiency in written and spoken English and Mandarin (another mother tongue is welcome).

熟练的英语和普通话(另一种母语也欢迎)。

• A good team player possesses the ability to work with minimal supervision.

良好的团队合作精神，能够在很少的监督下工作。

• Multiple tasker, meticulous, with an eye for detail.

多任务执行者，细致，注重细节。

• Familiar with CRM systems and practices as an added advantage

熟悉客户关系管理系统和实践是一个优势。

• Able to commit 6-day work week at current stage

能够接受现阶段每周工作6天。

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

1. Front desk and telephone reception

• Answer telephone calls and direct to colleagues as appropriate
• Attend to enquiries from public (walk-in or telephone call)
• Receive clients and visitors

2. Finance administrative support

• Preparation of payment vouchers and claims
• Preparation of reports as required
• Banking and managing petty cash float duties

3. General Administrative support

• Mails – handles postage, collection of mails and distribution
• Manage stationery (track inventory, issues and top ups)
• Monitor pantry supplies and top ups
• Assist in administrative support, co-ordination, reporting and updates
• Sorting, scanning and filing of documents
• Maintain and keep proper records of documents
• Application of training grants, subsidies, GIRO application and other vendor’s application
• Any other ad hoc related duties as assigned

Requirements

• Proficient with computer especially in Microsoft Word and Excel preferred
• Meticulous, good initiative and able to work independently
• Team player with good interpersonal skills
• Able to work under pressure and multi-task
• Well organised, team work with good work attitude

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.

we are hiring for spa therapist with experience of at least 1year must be friendly ,goodworking attitude and reponsible .with good cutomer service amust ,poccessesgood broblem solvingskills training will be provided for those without putexperience

kindly contact Ms Crystal at 92998757for further details

Role & Responsibilities:

• To perform monthly maintenance & servicing of Fire Protection System
• Perform equipment installation and attend to equipment breakdown / troubleshooting at customers’ site
• Perform preventive maintenance and repair
• Supervise and manage site work, so-ordinate / meeting with project team
• Prepare maintenance report, breakdown report and other reports as required
• Handle Fire Alarm System (FAS) schedule service and maintenance activities for various facilities

Job Requirements:

• Diploma / Degree in Engineering / Construction or equivalent
• M & E Experience preferred
• At least 2 years of working experience
• Experience in the Construction industry
• Proficient in MS Office and Auto-CAD
• Excellent Communication, Leadership, Interpersonal and Problem-solving
• Ability to multitask, stay organized, work under pressure and manage deadlines
• Ability to work effectively in cross-functional and collaborative teams

Job Description

· Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.

· Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.

· He / She must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.

· Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

· Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.

· Must be fluent in English and possess strong communication skills, as liaison with clients and colleagues are a large focus within the job.

· A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.

· Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

· Able to travel and work independently.

· Must be proficient in Microsoft Office and any other software related to the Sales.

Job Responsibilities:

• Assist in the daily operations for the call centre team.
• Coach and mentor Customer Relations Officers (CRO), providing guidance and support in handling challenging customer service issues effectively.
• Ensure CROs and Technicians are familiar with communication procedures, guidelines and policies.
• Identify customers’ needs, clarify information, and conduct necessary research to resolve issues, provide appropriate solutions and engage customer proactively.
• Analyse call centre data and prepare reports for management.
• Collaborate with SP Services regarding billing disputes, customer feedback and services failures to ensure timely resolution and customer satisfaction.
• Maintain a focus on meeting targeted service performance level and continuously work towards improvement.
• Evaluate the effectiveness and performance of CROs on annual basis, providing feedback and guidance for their development.
• Prepare work schedules to ensure sufficient manpower coverage.

Pre-requisites:

• Bachelor’s degree with a minimum of 3 years in customer service experience in a service industry, preferably Call Centres or Quality Service Management.
• Able to motivate teams to achieve service goals and contribute to management objectives through teamwork.
• Demonstrate the ability to multitask, priorities the things and manage time effectively.
• Self-starter and excellent team player
• Strong communication skills and customer focus.
• Proficient in MS Office and familiarity with CRM systems and practices will be an added advantage.

Job Descriptions:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Job Requirements:

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Petrol/Diesel Engines or Generator Sets
• 2-3 years’ experience in mechanical engineering
• Positive attitude and willingness to learn
• A strong commitment to all health and safety guidelines
• A problem-solving ability

Job Description

• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 2 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends and public holidays

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum Diploma in related fields
• 3 to 5 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

Established since 1987, FotoHub is a group of companies with businesses in commercial printing, digital archiving, and a chain of 6 retail outlets that provide one-stop professional services in Digital Imaging & Printing. FotoHub provides a range of services from traditional photo printing & processing, large format printing, mass digitisation of images & records to online printing & digital asset management solutions.

Responsibilities:

· Lead, guide, and inspire a team of dedicated employees in providing unparalleled customer service, maintaining store aesthetics, and executing product promotions.

· To ensure monthly sales target is met

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Customer service oriented.

· You shall support the daily operations of our concept store which specialises in Foto related products, ideas, and services such as photo printing, digital imaging & conversion, self-help kiosks, gifts & souvenirs and e-commerce business

· Must be able to operate ‘Noritus GreenLab” printing machine.

· Possess good knowledge in digital imaging and PhotoShop editing software.

· Able to handle camera and lightings with good skill in taking ID photography

· Perform product merchandising, cashiering function & general housekeeping

Requirements

· Min. GCE 'N' / 'O' Levels or equivalent

· Min. 3 years of experience in related field

· 6 days including weekends and public holidays and able to work OT

· Able to work under stress and is customer’ centric

· Must be computer literate

· Location : Serangoon Central, Tampines Central

· Basic + Overtime + Allowances + Incentives

· Training provided

We are looking for mature mid-career individuals (aged 40 and above) exploring mid-career skills conversion and switching to new jobs to gain meaningful industry-relevant skills and experience.

You will be responsible for:

1. Following up with our existing customers on their training needs and sending brochures and proposals for them to review for their training plan
2. Provide excellent customer service by addressing customers' and prospects' inquiries and feedback and submitting proposals
3. Designing EDM for each workshop to send information to clients in the region
4. Maintain up-to-date files and records of clients' contact details
5. Handle daily general administration tasks and coordinate hotel and flight for the workshops in the region.

Qualification & Requirement

- mature mid-career individuals (aged 40 and above) Singaporean and PR

- minimum Secondary 2 qualification

- Familiar with Microsoft Office

- Pleasant personality with good interpersonal and communication skills.

Interested applicants are invited to send their resumes with recent photos to [email protected]

All applicants will be notified of the outcome of their application.