Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English. Ability to speak Mandarin will be preferred as the CSOs are required to work closely with mandarin speaking customers.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

1) OBJECTIVE:

This position is responsible for assisting the Leasing departmentwith the coordination and execution of customer service, administrative and any other tasks related to Leasing.

The position will communicate directly with customers, depots, factories and vendors/suppliers, working closely with our other departments (Operations, Resale & Trading, Finance and FP&A).

Communication, organization, problem-solving skills as well as the ability to respond/act promptly to any inquiries will be fundamental to succeed in this supporting role.

The management and execution of these tasks need to be done in a way representing the values and the missions of the company to the customers as well as within the organization.

2) MAIN DUTIES AND RESPONSIBILITIES:

Bookings / Onhires:

• Send weekly lease availability (IICL depot units) to lessees via email.

• Create and manage all lease/factory/One Tripper bookings.

• Coordinate and liaise with depots/factories to ensuring timely release/delivery of units.

• Submission and rectification of EDI errors for factory/One-tripper bookings.

Redeliveries / Offhires:

• Coordinate with Leasing Managers/Directors for exceptional redelivery/offhire requests.

• Issue redelivery acceptance orders to customers upon request(out of I-TOUAX).

• Transmission of off-hire confirmations to customers.

• Check offhire/redelivery queries from lessees.

• Revise/update/re-issue redelivery refs when required (during change of contract).

Total Loss Management:

• Manage total loss request from leasing customers - includes DV checking, invoice issuance/cancellation/reinstatement.

Contract Management:

• Create and update contract terms in system.

• Follow up on contract signing process and maintain updated records.

• Follow up and maintain records of insurance renewal certificates from leasing customers.

Invoicing/Payment related Tasks:

• Assist customers’ inquiries on invoices revision and/or check-up.

• Analyse, calculate and amend wrong invoices (credit notes or extra billing) using miscellaneous and manual invoicing system.

• Sending of monthly E-billing file/PDF invoices to specific customers via email.

• Sending of monthly SOA and ensure timely payment from leasing customers.

Other duties:

• Handle customer service general emails.

• Update leasing customers’ details in system and maintaining mailing list (CRM platform) for distribution of leasing inventories and required notifications.

• Generate, prepare and provide required reports (both internal and external).

• Attend weekly calls / meeting with line managers and follow-up action plans.

• Perform any other duties, from time to time, as may be assigned.

Procedures, Guidelines and Policies:

• Implement, maintain and up-date the procedures given by the HQ at regional level.

• Follow guidelines and policies given by the HQ at regional level.

Assistant Service Engineer / Service Engineer

• Working days: 5 days, 9am to 6pm (might need OT)
• Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
• Salary range: $3,000 - $4,000

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Service Engineer / Service Engineer

• Working days: 5 days, 9am to 6pm (might need OT)
• Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
• Salary range: $3,000 - $4,000

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 6 months
*Note: 2 months training

Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Location: PLQ x2; Raffles Place x3

1.5-month completion bonus

May be rotated amongst the different Service Centres

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time.
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time.
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners.
• Provide excellent customer service experience.
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks.
• Highlight any potential concerns/risks and proactively shares best risk management practices.
• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre.
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements:

• Diploma/Degree or Professional Insurance Qualification.
• Mandarin-speaking to liaise with Chinese customers

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Contract duration: 6 months / 18 months

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3600 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.  This role is based in Singapore.

Our Customer Success Strategy & Operations organization is responsible for building and maintaining the ultimate go-to-market engine and operational foundation that enables our organization to run effectively and efficiently. As a CS Strategy & Operations Associate, you will act as an advisor to leaders in the Talent Solutions Customer Success organization and be responsible for helping crack the most important strategic and operational problems facing the business. This person will also be responsible for driving operational and planning processes while also driving the ongoing operational rhythm of the business. In this role you will work to derive insights from LinkedIn’s customer, product and sales data, and help to ensure efficient and effective operations.

The ideal candidate will have exceptional analytical and problem-solving skills, be passionate about their work, detail-orientated, and be comfortable interacting with all levels and functions within an organization. They will ideally drive towards simple scalable solutions to challenging problems, have excellent teamwork and project management skills and be able to communicate complex analysis & solutions in a concise, crisp way. The ideal candidate will be able to handle highly sensitive, confidential, and non-routine information supporting a rapidly changing organization.

Responsibilities

• Business performance & insights: Track business performance and provide insights and recommendations to advise CS leadership and inform day-to-day decisions
• Operational excellence: Lead operational processes of the CS organization, such as territory planning, business review, and dashboard development
• CS Strategy: Advise senior members of the CS organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them achieve their long-term strategic priorities
• Strategic Planning: Drive strategic planning processes through data-driven recommendations (e.g., customer segmentation, headcount, financial and territory planning)
• Strategic Planning: Lead and provide recommendations on a variety of strategic, cross-functional projects that will shape LinkedIn’s go-to-market motion. Present insights and recommendations to executives and global sales operations partners
• Stakeholder management:  Establish strong working relationships with CS leaders and peers in other Sales Operations teams and cross-functional partners (business operations, sales leadership, HR, finance and systems teams) to achieve objectives

Qualifications

Basic Qualifications:

• Bachelor’s degree or related practical experience (e.g. Computer Science, Economics, Business, Mathematics, Statistics or related field)
• 2+ years of experience in sales operations, business operations, finance, management consulting, or an analytical/operational role
• 2+ years of experience with SQL, Excel and PowerPoint
• Conversational fluency in Mandarin required

Preferred Qualifications

• Ability to leverage numbers and insights to influence and drive sound decision making
• Experience in communicating effectively, project and time management, writing and presentation skills with the ability to confidently interact with senior management
• Ability to build strong partnerships and collaborate with stakeholders
• Ability to effectively solve complex problems from high priority strategic initiatives
• Advanced knowledge of Microsoft Excel: expertise in data analysis and financial modeling
• Experience in working with Anaplan, Tableau or another BI tool
• Experience working with SalesForce Reporting
• Strong attention to detail and ability to see insights beyond the numbers to drive sound decision making
• Ability to flex between day-to-day operations/project management and broader strategic initiatives
• Motivation to challenge the status quo and continually innovate
• Have a learning and curious mindset on skill building, Customer Success, APAC and broader LinkedIn business

Suggested Skills:

• Excel
• Data Analysis
• SQL
• Stakeholder management
• Structured Problem Solving

• Confidential search
• Experience in leading and managing large-scale projects and team sizes (min 15-20 people).
• Strong hands-on skillsets – ERP knowledge: NetSuite, SAP and etc.
• Industry expertise from System Integrator, IT Services, Consulting, or Telco-related fields.

about the company
My client, a listed company in Singapore, is currently seeking an experienced Head of Project & Service Delivery Management. The role involves overseeing and managing an entire department consisting of approximately 40 people across different functions.

about the job

• Develop and implement ERP services strategies aligned with company goals.
• Stay current with IT trends to enhance service offerings.
• Collaborate with teams to identify new service opportunities and provide technical expertise.
• Lead major bids, analyze risks, and make informed decisions.
• Manage the services team budget and ensure profitability.
• Oversee project lifecycle from scoping to support.
• Maintain high-quality standards and align with client expectations.
• Implement process improvements for efficient service delivery.
• Ensure effective customer service and spares management.
• Expand managed services and foster continuous improvement.
• Utilize ERP system for delivery management and financial planning.
• Manage project and support revenues, optimize costs, and provide financial insights.

skills and experience required
Minimum of 15 years of experience in IT services with strong leadership skills, including managing and overseeing teams of 15-20 people.

Proven expertise in end-to-end project management and service delivery management.

Skilled in negotiation, communication, and client presentations.

Experience with ERP systems such as NetSuite, SAP, and others.

Whats on offer
This a permanent opportunity for an Head of Project & Service Delivery Management, offers a salary range of $ 11,000 to $ 13,000, inclusive of benefits.

To apply online please use the 'apply' function, alternatively you can reach me at
https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Globevisa stands as the largest global immigration agency. Our headquarters are located in Singapore, boasting (39) offices worldwide, and a dedicated team exceeding (800+) professionals who service clients from (100+) countries or regions. We proudly lead numerous immigration programs regarding application volume and success rates.

Incentive package:

• Base salary + Annual Performance Bonus
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• Annual Performance bonus
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

What you’ll do

As part of our Operations Strategy team, you’ll be tackling complex problems across many different domains, with the overarching aim to improve our global Customer Experience as well as Developer Experience. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

This role is based in Singapore.

Responsibilities:

• Identify and drive strategic projects to improve our global Customer and Developer Experience, as well as uplifting the end-to-end customer integration efficiency
• Take a data driven approach to problem solving
• Work across functions to ensure stakeholder alignment and deliver desired outcomes
• Prepare and update materials covering project progress, highlighting progress towards goals, key risks and dependencies
• Handle special projects and ad-hoc incoming requests, including deep-dives on issues identified by leadership or functional teams

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 8+ years of experience, preferably with a fast-growing tech startup or top-tier strategy/management consulting or equivalent
• Strong analytical and problem solving skills essential
• Exceptional stakeholder management and influencing skills, especially with Engineering teams
• Self-starter who can identify and prioritize opportunities to focus on
• Excellent written and verbal communication and presentation skills
• Technology, Financial Services and/or experience in a high growth environment is advantageous
• Bachelor’s degree or equivalent

Preferred qualifications:

• Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes
• A strategic thinker and analytical in your approach to developing strategies
• Success-oriented and hold yourself accountable for delivering key outcomes
• Someone who works collaboratively with people at all levels, across functions and cultures
• Someone with the ability to synthesize and communicate in a simple but effective manner

• Responsible for responding to public inquiries to ensure exceptional customer satisfaction. Crucial for maintaining a positive customer experience, upholding service delivery standards.
• Case Management:
• Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
• End to end case management by collaborating with other units to ensure efficient, timely resolution and closure of public inquiries.
• Meeting service level requirements for customer interactions and adhering to writing guidelines and standards.

Requirements:

• Only Singaporeans may apply
• Good writing skills. Proficient in English language (written and spoken).
• Possess customer service experience
• Proficient in basic digital literacy skills in using MS Words, MS Excel, PDF, Zoom etc.
• Prior knowledge in using Microsoft Dynamics 365 (Good to have, not mandatory requirement)

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on

what’s best for you and when it is important for your team to be together.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.

The Customer Success Manager is part of the LinkedIn Sales Solutions organization. The objective of this role is to drive adoption and engagement of our product, LinkedIn Sales Navigator within our customers and to help our solutions become a mission critical, irreplaceable part of our customers’ sales and business development processes. You will be responsible for your customers’ success in APAC, which includes rollout strategy, on-boarding, project management, regular program health and value reviews as well as building and nurturing key relationships with your customers.

Responsibilities

• Commitment to personal journey with Diversity, Inclusion and Belonging as this is a top priority for LinkedIn and many of its customers
• Partner with teams and co-create solutions (ie. sales, implementation, insights, etc.) to drive overall customer adoption, enhance customer success, mitigate customer churn risk, and return on investment (ROI)
• Act as a trusted advisor and provide ongoing consultation and leading practice recommendation to the book of business and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value and agreed success criteria
• Develops and helps customer drive change management principles and processes to support organizations transitioning to new processes, tools, or initiatives related to LinkedIn products and solutions
• Teach and develop deep understanding of LinkedIn products and industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs
• Identify churn risk and maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
• Interpret and analyze customer insights to drive behavior change in product and act as voice of customer to LinkedIn Product teams to continuously improve our product, systems, and resources
• Agree on business objectives and goals as it relates to LinkedIn product with customers to build measurable success plans, set cadence of communication to deliver ROI and operational reviews
• Share relevant data and insights that are impactful to customers and tie back to their success drivers through operational reviews to key customer stakeholders as well as Value Reviews
• Provide leading practices to help drive user behavior and adoption of product and map solutions to existing customer workflows
• Manage and execute projects geared to drive adoption of new products and services with customers
• Track and document customer activity via system tools, ie. Gainsight
• Encourage customers to utilize appropriate LinkedIn resources to increase their utilization on the LinkedIn platform
• Develops, executes, and inspires peers to help achieve professional development to meet internal needs by providing training and guidance
• Continually work to evolve and improve Customer Success discipline within and across Customer Success Organization.
• Travel required once or twice per quarter

Qualifications

Basic Qualifications

• 7+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management

Preferred Qualifications

• Bachelor's degree or equivalent practical experience
• Advanced interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges at all levels at the client
• Advanced organization, project management and time management skills
• Experience analyzing data, trends and client information to identify product or growth opportunities in service of customer value
• Advanced understanding of software pre-sales and/or sales effectiveness
• Experience managing client accounts with high revenue impact
• Experience partnering with C-level/Director/Leadership Stakeholders
• Advanced verbal and written communication skills, including expertise in presenting to both small and large audiences
• Ambitious and driven, thriving in fast-paced and demanding environment
• Teamwork mentality and willingness to assist wherever needed
• Strong Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint
• Proven ability to influence through empathy, negotiation and consensus building

Suggested Skills

• Communication
• Collaboration
• Project Management

Responsibilities:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.
• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.
• Conduct assessment / home visits when necessary.
• Liaise with relevant agencies / authority / patients family.
• Assure that all referrals are attended to by relevant personnel.
• Liaise with nurses on patient-related matters.
• Assure that all referrals are attended to by self or relevant personnel.
• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.
• Act as a channel of communication between management and the customer care coordinator.
• Handle difficult customer and communicate escalated issues to the Manager.
• Keep update records of patients ( electronic or written data)
• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.
• Maintain confidentiality of customer database.

Requirements:

• Minimum O Level education
• Minimum 3 years of relevant working experience
• Expertise in Social Work and/or Customer Service would be an advantage
• Able to work on alternate Saturdays
• Working Location : Clementi/Changi

Video

(optional)

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Service Desk Analyst based in our Singapore office. This is a full-time and permanent position.

Key responsibilities:

• Setting up of laptops and software for end users (e.g. laptops, printers, monitors, etc), administration of user accounts for new joiners and leavers.
• Provide first level IT end user support including troubleshooting, escalation of issues to respective IT teams/vendors as needed for quick resolution, applying upgrade/patches to computer systems.
• Ensure compliance with IT security standards, policies and procedures.
• Assist in executing project activities or any other duties as needed.

Key Requirements:

• Proficient in Microsoft products (Windows 10, Office365, MS Teams, File/Print) setup and administration.
• Working knowledge in supporting Microsoft endpoints including anti-virus solutions, etc.
• Diploma in Computer Science or Information Technology or equivalent.
• 1 - 2 years of working experience in end user IT support preferred.
• Have good communication/inter-personal relations skills and be customer and service oriented.
• Able to start work immediately.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Contract: 12 months

Location: Geylang Bahru

Responsibilities

• Responsible for responding to public inquiries to ensure exceptional customer satisfaction.
• Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
• End to end case management by collaborating with other departmental units to ensure efficient, timely resolution and closure of public inquiries.
• Meeting service level requirements for customer interactions and adhering to company’s writing guidelines and standards.

Requirements

• Possess customer service experience
• Good writing skills
• Proficient in basic digital literacy skills in using MS Words, MS Excel, PDF, Zoom etc.
• Prior knowledge in using Microsoft Dynamics 365 (Good to have, not mandatory requirement)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7745

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Project Overview:This project is focused on delivering a seamless and positive experience for clients and partners. The role involves managing requests, fostering strong relationships with key partners, and contributing to product improvement and community building within the industry.

Key Responsibilities:

• Performance Tracking: Monitor and report on conversion figures to assess performance and identify areas for improvement.
• Market Collaboration: Work with the Growth team to pinpoint market gaps and ensure that offerings remain competitive.
• Community Building: Engage in activities to build a robust community of operators through event facilitation, content creation, and training sessions.
• Onboarding Process: Develop and execute an effective onboarding process for new corporate clients and partners, ensuring comprehensive understanding of services, technology platforms, and booking procedures.
• Internal Collaboration: Collaborate with internal teams, including product development, to ensure seamless client support and departmental alignment.
• Industry Awareness: Stay updated on the latest technological advancements and industry software to enhance customer support and optimize processes.

Deliverables:

• Fulfilled Housing Requests: Efficiently manage accommodation requests and secure bookings for corporate clients and relocation partners.
• Satisfied Clients: Achieve high client satisfaction by ensuring timely communication, providing personalized recommendations, and exceeding service level agreements.
• Performance Reports: Regularly produce reports on key performance indicators, including conversion rates, response times, and client satisfaction.

Job Description:

1. Provide execution-related advisory services for trading clients, advising on market conditions and financial market matters. Proactively handle clients’ inquiries on trading-related matters.

2. Ensure and facilitate the proper execution of trades for clients accurately and timely.

3. Play an integral role in the growth and maintenance of real-time foreign exchange trading platforms.

4. Collaborate with stakeholders to deploy business requirements into a workflow.

5. Experience in development work in a team-based environment to deliver live production.

6. Understanding all business systems, processes, and procedures

7. Monitor market movements to conduct risk control, oversee customer's risk parameters and margin exposures, and implement measures such as margin calls or forced liquidation when necessary.

8. Monitor and ensure clients’ trade activities are always carried out in compliance with internal policies/ guidelines and regulatory requirements.

9. Perform initial diagnosis and investigation of trade rejection, and troubleshoot any technical inquiries concerning trading platforms.

10. Exception handling of trades during system downtimes. Identify and rectify performance bottlenecks.

11. Proactive individual who is resourceful in providing alternative solutions for clients.

12. Participate in developing and launching new product offerings, trading systems, and other ad-hoc projects.

Requirements:

• Bachelor’s degree holder in Finance or business-related disciplines.
• Preferred industry experience in FX front office matters (systems, risk management liquidity aggregation, etc).
• Certifications in CMFAS M2A, M5, and M6A will be an advantage.
• Good knowledge of Fundamental and Technical Analysis in the Forex market
• Excellent interpersonal skills with the ability to work independently and collaboratively.
• Pro-active and capable of problem-solving in a fast-paced environment.
• Able to work night/rotational shifts and on SG holidays.
• Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you are aligned with the requirements of this position and you are interested in the opportunity, please submit your CV to [[email protected]].

• Kitchen Crew / Service crew (Healthy Meal)
• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar (current hiring)
• Other location: Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Responsibilities

- In-depth analysis of the Global Live streaming business and tech architecture, identify potential risks and probable evolution based on business development direction and to form solution

- Improve System quality and engineering efficiency

- Optimize standard operating procedure and standards

- Be Involved in researching and developing basic services, implementing high qualified throughput and consistency under complex global distributed scenarios;

Qualifications

- BS/MS Degree in Computer Science or related major, deep understanding of computer architecture, data structures and algorithms, in depth knowledge of common databases

- Experience in an Internet company, familiar with microservice architecture design;

- Deep understanding of software design pattern;

- Proficient in at least one of the following languages: Go, Python, Java, C++;

- Large scale client-facing industry project development experience; Extensive experience in high scalable, highly available, distributed and mission-critical systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.