Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

Introduction:

We are looking for dynamic, committed individuals to join our Sales team as Sales Executives to grow our HORECA business.

Job Highlights / Benefits

• Staff lunch provided
• In-house gym
• Staff discount
• Walking distance from Tuas Link MRT

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Summary

Responsible for selling the company’s services (e.g., maintenance and service contracts); primary responsibility may include finding and generating new customers. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

Key Accountabilities

• Responsible for orders and revenue growth of service contract in Singapore.
• Responsible for account and channel management, identification of new targeted accounts, and improvement of overall market share and profitability.
• Account planning and data analysis so as to recover lost orders and contribute to growth in both service contract and consumables revenue.
• Act as the primary sales and account management professional and maintain close relationship with customers and dealers.
• Develop and maintain accounts/prospect records.
• Source, analyze and report competitors’ information and product strategy.
• Follow up and track accounts receivables.
• Ability to transfer product knowledge to other sales & service colleagues
• Billable PM service, service consumables and core service relocation services quotations.
• Coordinate with customer care for PM job schedule.
• Work with 3rd party vendor for supporting equipment repair or calibration.

Requirements

• Degree/Diploma holders in chemistry/ Chemical Engineering/Life Science or equivalent discipline
• At least 3-5 years of service sales experience in related industry
• Good inter-personal, communication, presentation and negotiation skills.
• Team player with assertive and result oriented personality with drive and high energy.
• Customer service oriented.
• Strong and confident decision maker who is capable and has the experience to make tough decision when required for a sales and service organization.
• Capable of building a strong link between the company and awareness of needs of customers
• Understand need and consider external customers and/or internal clients in decisions and actions.
• Create an environment which enhances trust, learning and entrepreneurship.

• 5 Days work
• 8am to 530pm
• Company transport - Pioneer MRT
• AWS + PB

Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Generate sales from customer’s queries
• Attend to any questions or queries related to company’s product

Requirements:

• Nitec in Business, Engineering, or similar
• Candidate without experience are welcome to apply
• Singaporean Only

Interested applicants, kindly send your updated resume to +65 8288 5668 or Email to "[email protected]"

EA License No: 15C7752

EA Reg. No: R1880058 | Dylan

The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings.  This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams.  The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings.  There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.

The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace.  The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.

Responsibilities:

• Develops strong, trust-based relationships with product sales and post-sales teams.
• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach. 
• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.
• Understand the Partners’ business and align Dynatrace Post Sales solutions to develop compelling ‘go to market’ propositions
• Develops relationships with Partners and delivers associated success strategies considering partner positioning.
• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.
• Delivers post-sales offering and positioning enablement to the product sales organization
• Participates in RFP responses to customers addressing post-sales topics
• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance.
• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions
• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning
• Provides unique skills and perspectives to cross-train team member peers
• Tracks and reviews regional post-sales revenue targets

Travel Requirements

• Occasional travel to client locations, Dynatrace offices and Dynatrace events may be required

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

The Service Engineer is responsible for providing ocean going vessels with on-site and remote technical assistance regarding water and chemical treatment asset protection program adherence, energy management programs, cleaning solutions, welding, refrigeration and sealing products and installation services and repair of equipment. The Service Engineer will investigate and approve operational quality of onboard programs, processes and system equipment and instruct vessel crew in the operation and maintenance of the programs and systems. Serves as company liaison with customer on administrative and technical matters for assigned projects.

Principal Duties and Responsibilities:

• Analyze current application of Company programs and products onboard vessels
• Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation
• Collaborate with Chief Engineers and marine officers about full scope and application of Company product line
• Provide solutions for increased efficacy of Company products and identify potential vessel needs
• Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Company equipment
• Provide training to the crew
• Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge
• Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts
• Other tasks and projects may be assigned from time to time

Required / Desired Knowledge, Experiences and Skills:

• Relevant Bachelor’s or Diploma degree with 3-5 years’ experience, or 5-8 years of related experience, in a technical role in the Marine or Chemical industry
• Strong interpersonal skills when working with colleagues and international maritime clients
• Strong communication skills, both verbal and written
• Strong technical knowledge and experience
• Flexible and motivated work ethic, with desire to serve the needs of the clients
• Commitment to safe working practices and environmental stewardship
• Understanding of maritime regulations a plus

Education/Certifications:

• Degree or Diploma with over 2 years of experience in Marine engineering and Mechanical or chemical engineering related background

Physical Working Environment:

Position may be exposed to harsh industrial and external elements such as heat, vibration, noise and weather when onboard vessels and at ports. Must be able to navigate the structures and obstacles commonly found on ocean going vessels, such as vertical stairs, gangways, and narrow passages, and poses safety awareness around operating machinery and moving objects. Position requires travel approximately 25%.

Job description

• serving customer their food to their table
• taking orders
• taking instructions from the managers
• able to communicate with the existing staffs and customers

requirements

• able to work long hours
• able to stand long hours
• able to convey well with customers
• no min qualifications needed
• biligual will be a benefit choice

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

Responsibilities

· Perform start up and commissioning , audit & installation checks on engine & its

related system.

· Troubleshoot electrical and electronic related problem on engine & attachments.

· Conduct failure analysis on electrical components and prepare written report.

· Co-ordinate activities with vendors/ contractors.

· Provide technical support to customer on engine electrical/electronic related

issues, recommend repairs and provide solution.

Requirements

· Diploma or Degree in Marine / Electrical Engineering

· 3 -5 years working experience in the marine, automation or power generation

industry or 5 years’ working experience with Nitec or Higher Nitec in Marine/Electrical Engineering holder

· Knowledge of power generation, generators synchronize and control, marine

propulsion system, shut down / alarm devices on engine.

· Experience in equipment / engine testing & troubleshooting.

· Shipyard working experience / sea going experience will be an added advantage.

· Attend to enquiries/complaints of customers (service or product failure) via email or phone and refer to appropriate personnel to follow up.

· Prepare servicing/maintenance and installation quotation & prepare maintenance contracts for customers.

· Coordinate and liaise with customers, technicians and contractors on installation and service maintenance.

· Resolve installation and service issues by clarifying with customer to determine the cause of the problem and provide appropriate support.

· Collection of outstanding payment, if any.

· Plan and allocate Technicians for jobs and ensure accurate service records in timely manner.

· Maintain and build good rapport with customers and technicians to expand customer base.

· Ensure that all repair and servicing orders are accounted for, monitored, and completed timely.

· Any other Ad-hoc duties as and when required

Responsibilities:

• Transport waste materials
• Inspect vehicles for mechanical/safety issues and perform preventative maintenance
• Document and log work
• Report defects, accidents or violations

Requirements:

• Have experience as Truck Driver
• Minimum Class 4 driving licence
• No recent driving violations
• 6 days work week
• Location : Tuas

Interested Applicant, pls WhatsApp us at 80826811 for instant interview

Job brief

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

As part of the Operations team, we are seeking a detail-oriented, thorough, and organized Customer Service Executive.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

- Ensure smooth flow of import and export documentation process flow.
- Prepare all related documents pertaining to import and export including Permit Declarations
- Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports
- Ensure all billings are done promptly and accurately
- Handle customer enquiries, complaints and requirements
- Always develop and maintain excellent service to internal and external customers
- Advise supervisor of any irregularities discovered within the assigned transactions

JOB REQUIREMENTS

• Minimum 2 years experience in shipping or shipping related company
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Job Descripton

• Repair and Maintenance of Heavy Vehicle (10 wheels lorry)
• Repair and Maintenance of Excavator (including Kobelco, komatsu and caterpillar excavator)
• Repair and Maintenance of Forklift
• Prior Hands-on experience is a must.
• Must guide junior mechanic in repair and maintenance of all company's fleet

Requirement

• Possess at least a class 3 Driving licence
• 6 days work week
• willing to work in hot and dusty environment.

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Responsibilities:

• Manage customers’ orders efficiently.
• Assist in the generation of sales order, delivery order, invoice, and credit note.
• Monitor and promptly respond to email correspondence and customer inquiries.
• Ensure accuracy in receipts, amounts, and records.
• Handle all incoming inquiries via phone, fax, email, and walk-ins.
• Execute day-to-day sales order processes.
• Collaborate with other departments to fulfil customers’ orders.
• Provide indoor sales support.
• Perform any other ad-hoc duties assigned by Management.

Job Requirements:

• Minimum 'O' Level or Diploma qualification.
• Preferably with at least 2 years of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.
• Familiarity with ERP/NAV system is a plus.
• Diligent and dependable with a positive attitude.
• Fluent in Mandarin is preferred, as the role involves interacting with Mandarin speaking clients.

Working Hours:

• 5.5 days’ work week (Alternate Saturday)
• AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR
• AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)

Work Location:

• 5 Jalan Tepong (Transport is provided: Pick-up point at Lakeside MRT Station)

Why Join Us:

• Be part of a company that values and invests in its employees.
• Work in a collaborative and inclusive environment.
• Have a strong supportive culture that encourages innovation and career growth.
• Competitive compensation and benefits package.

Attractive Staff Benefits

• Performance Bonus, Medical Benefits, and Staff Purchase, etc.

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

You will perform the day-to-day administrative work of all areas of HR operations including payroll and on-boarding activities, administering staff benefits, and any other HR initiatives or projects assigned from time to time.

Roles and Responsibilities:

• Handle payroll process from computation of trip earnings, preparation of payslip and monthly payroll summary report
• Manage and handle employee’s records in Info-Tech System
• Familiar with work pass regulations and processes (Eg: work pass application, renewal and cancellation)
• Preparation of employee contracts and onboarding documents
• Assist in the recruitment and selection process.
• Respond to employees’ questions about salaries & benefits
• Coordinate benefits administration in the areas of medical claims
• Any ad-hoc duties assigned

Requirements:

• Minimum Diploma in HR management / Business Administration or any other related field
• Proficient with local employment laws and regulations
• Proficient in MS Office applications (Microsoft Excel & Microsoft Word)
• Ability to multi-task in a fast-paced environment and work independently

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub