The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

• Assist in organizing and scheduling manpower within the department
• Oversee projects technically, attend yard meetings as needed
• To lead a team of skilled machinists to perform precision on-site machining services on client equipment and machinery
• Set up and operate various In-situ machines for precision work
• Responsible for overseeing and coordinating all activities related to the in-situ crankshaft repairs and maintenance
• Lead and supervise a team of technicians and machinists in performing in-situ crankshaft repairs and maintenance.
• Perform tasks both on-premises and at customer sites, which could be local or international.
• Read and interpret technical drawings and documents to find repair solutions.
• Complete jobs within the shortest possible time frame and coordinate all aspects as directed by the Department Manager
• Regularly update your manager on manpower schedules and project progress. Clear communication ensures that all team members are aligned with project goals and timelines.
• Conduct machine tool preventive maintenance as needed.
• Use all prescribed safety equipment and comply with OSHA rules

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

The Service Engineer is responsible for providing ocean going vessels with on-site and remote technical assistance regarding water and chemical treatment asset protection program adherence, energy management programs, cleaning solutions, welding, refrigeration and sealing products and installation services and repair of equipment. The Service Engineer will investigate and approve operational quality of onboard programs, processes and system equipment and instruct vessel crew in the operation and maintenance of the programs and systems. Serves as company liaison with customer on administrative and technical matters for assigned projects.

Principal Duties and Responsibilities:

• Analyze current application of Company programs and products onboard vessels
• Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation
• Collaborate with Chief Engineers and marine officers about full scope and application of Company product line
• Provide solutions for increased efficacy of Company products and identify potential vessel needs
• Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Company equipment
• Provide training to the crew
• Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge
• Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts
• Other tasks and projects may be assigned from time to time

Required / Desired Knowledge, Experiences and Skills:

• Relevant Bachelor’s or Diploma degree with 3-5 years’ experience, or 5-8 years of related experience, in a technical role in the Marine or Chemical industry
• Strong interpersonal skills when working with colleagues and international maritime clients
• Strong communication skills, both verbal and written
• Strong technical knowledge and experience
• Flexible and motivated work ethic, with desire to serve the needs of the clients
• Commitment to safe working practices and environmental stewardship
• Understanding of maritime regulations a plus

Education/Certifications:

• Degree or Diploma with over 2 years of experience in Marine engineering and Mechanical or chemical engineering related background

Physical Working Environment:

Position may be exposed to harsh industrial and external elements such as heat, vibration, noise and weather when onboard vessels and at ports. Must be able to navigate the structures and obstacles commonly found on ocean going vessels, such as vertical stairs, gangways, and narrow passages, and poses safety awareness around operating machinery and moving objects. Position requires travel approximately 25%.

Job description

• serving customer their food to their table
• taking orders
• taking instructions from the managers
• able to communicate with the existing staffs and customers

requirements

• able to work long hours
• able to stand long hours
• able to convey well with customers
• no min qualifications needed
• biligual will be a benefit choice

Responsibilities

· Perform start up and commissioning , audit & installation checks on engine & its

related system.

· Troubleshoot electrical and electronic related problem on engine & attachments.

· Conduct failure analysis on electrical components and prepare written report.

· Co-ordinate activities with vendors/ contractors.

· Provide technical support to customer on engine electrical/electronic related

issues, recommend repairs and provide solution.

Requirements

· Diploma or Degree in Marine / Electrical Engineering

· 3 -5 years working experience in the marine, automation or power generation

industry or 5 years’ working experience with Nitec or Higher Nitec in Marine/Electrical Engineering holder

· Knowledge of power generation, generators synchronize and control, marine

propulsion system, shut down / alarm devices on engine.

· Experience in equipment / engine testing & troubleshooting.

· Shipyard working experience / sea going experience will be an added advantage.

· Attend to enquiries/complaints of customers (service or product failure) via email or phone and refer to appropriate personnel to follow up.

· Prepare servicing/maintenance and installation quotation & prepare maintenance contracts for customers.

· Coordinate and liaise with customers, technicians and contractors on installation and service maintenance.

· Resolve installation and service issues by clarifying with customer to determine the cause of the problem and provide appropriate support.

· Collection of outstanding payment, if any.

· Plan and allocate Technicians for jobs and ensure accurate service records in timely manner.

· Maintain and build good rapport with customers and technicians to expand customer base.

· Ensure that all repair and servicing orders are accounted for, monitored, and completed timely.

· Any other Ad-hoc duties as and when required

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Other duties as assigned from time to time

SERVICE TECHNICIAN (5 Day / West)

Job Type : Full-Time

• Travel Opportunity
• Training Provided
• 5 Days Work Week

Responsibilities :

• Have a passion to carry out trouble-shooting and maintenance works.
• Love the satisfaction after solving difficult machines.
• Willing to do hands-on work
• Willing to do brazing work
• Any other adhoc duties as assigned

Requirements :

• Candidate must possess at least Secondary School / "O" Level, Professional Certificate / NiTEC, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Industrial), Engineering (Mechanical), Engineering (Mechatronic / Electromechanical) or equivalent.
• Required Language(s) : English
• Required Skill(s) : Aircon, Refrigeration, Chiller, Mechanical, Vacuum Pumps, Water Pumps, Scrubbers or Chillers.
• Able to travel on short notice
• Possess valid driving license (optional)
• Only Singaporean / SPR / Malaysian may apply.

Interested candidates who wish to apply for the advertised position, please send to us your resume via APPLY NOW

Email : [email protected]

We regret that only shortlisted candidates will be notified.

Permanent, Full Time

We are seeking candidates with:

· A diploma/degree in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.

· At least 10 years of experience in Engine Repair & Maintenance.

Roles & Responsibilities

· Perform the repair, maintenance, or overhaul of marine diesel engines 2 & 4 stroke.

· Comply with all the requirements to carry out the jobs in the shipyards or anchorages.

· Lifting and shifting heavy components of engine back to the workshop for repair/reconditioning and vice-versa.

· Ensure prompt response and smooth communication with the customers

· Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

· Relevant marine / mechanical / engineering qualification

· Rich hands-on experience in trouble-shooting, maintenance and repair is a must.

· Willing to work in a shipyard/anchorage environment

An attractive remuneration package and career growth opportunities await the successful candidates. Interested applicants are invited to email with detailed resumes indicating their current and expected salary.

• World-leading provider of cargo and load handling equipment (MNC)
• Basic $4,000 - $6,000
• Allowances + OT payable
• Office location: Jurong East-International Business Park

Responsibilities

• Steel Work Supervision: Supervise structural steel repairs, including welding, fabrication, and modifications on RoRo vessels, container vessels, and bulk carriers, ensuring compliance with industry and safety standards.
• Maintenance: Perform preventative maintenance, corrective actions, and upgrades equipment, including RoRo ramps, doors, and hatches.
• Inspections: Conduct thorough inspections of steel structures and mechanical systems to ensure compliance with safety and quality standards.
• Project Management: Lead and manage subcontractors during larger steel repair projects, ensuring the work is completed on time and within budget.
• Customer Support: Establish and maintain excellent relationships with internal and external customers, providing technical support and feedback to the relevant teams.
• Safety Compliance: Adhere to all Quality, Health, Safety, and Environmental (QHSE) standards and site-specific safety protocols.

Requirements

• Min with technical qualification in steel fabrication, marine or other relevant engineering fields.
• Min 2-3 years working experience in supervising steelworks or marine industry.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCumminsis all about.

We are looking for a talented Service Equipment and Compliance Associate to join our team based in Tuas, Singapore. This is an Onsite role reporting to the Service operation Manager.

This position offers a long-term career with a global organization in the power industry and could be the next step in your successful Service career.

Key Responsibilities:

• Under minimal supervision, coordinates operations through interaction with operations management.
• Coordinates activities for different areas like Inbound, Outbound, Kitting, etc. based on direction from Operations management.
• Health, Safety & Environmental (HSE)
• Stop work and immediately report any major injury hazards.
• Report any work-related injury, illness, incident or hazard.
• Comply with HSE standards, policies, procedures & regulations.
• Use appropriate personal protective equipment.
• Promote interdependence by looking out for one another.
• Correct hazards within your control and capabilities.
• Recognize how your work may impact the environment and work to minimize the negative impact.
• Lead HSE Training and actively engage workforce.
  
• Quality
• Follows all applicable standard work, work instruction/process
• Documentation and established quality procedures.
• Raises issues to minimize cost and quality exposures.
• Performs quality checks for damage and for discrepancies between goods and invoices. Identifies and controls non-conforming material.
  
• Delivery
• Receive incoming goods, accurately sort, label/package, store goods and arrange storage to optimize warehouse space.
• Operates manual and automated equipment to pick, pack and ship product per the customer expectations.
• Demonstrates a high level of competency in core work skills.
• Works at the required cycle time or defined engineering standard.
• Teamwork Communicates effectively with the assigned team and with all support teams.
• Ensures training completion in line with business requirements.
• Seeks ways to improve quality, safety, process, material flow, and employee development.
• Ensures clean and orderly work area, including routine housekeeping tasks and machine cleaning tasks and supports planned operator care and maintenance tasks.
• Remains flexible and performs other miscellaneous duties, as required, to meet business goals.
• Works with peers, skilled trades and support staff to maintain and identify equipment in need of repair.
  

*Skills and Competencies

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Decision quality - Making good and timely decisions that keep the organization moving forward.
• Drives results - Consistently achieving results, even under tough circumstances.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Mode Selection - Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method (balance cost, quality and time).
• Trade Knowledge Application - Applies knowledge of relevant trade regulations to Cummins processes and systems to minimize trade risks and costs.
• Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.
• Warehouse Operations - Utilizes warehousing tools, systems, and methodologies to meet defined metrics for inbound and outbound operations of a warehouse.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

*Qualifications

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Manage all issuing of tools/parts requisitions, purchase order and GRN of all invoices
• Ensure that the Tool Store is maintained in a safe and clean condition
• Responsible for the control of all company owned Service Department tooling and Workshop equipment
• Carry our regular audits on Field Service Vehicles
• Maintain Engine and Chassis dyno's in accordance of manufacturer
• Maintain plant equipment (Waste Recovery, Cooling Towers, Overhead Cranes, etc.) in accordance to manufacturer requirements
• Maintain equipment and record in accordance to HSE and ISO standards
• Conduct regular toolbox audits for all technicians
• Provide recommendations to the Supervisor for replacement tooling as required
• Maintain adequate stocks of workshop consumables and provide recommendations to the Supervisor or nominee prior to purchasing
• Maintain the company tool movement register and ensure tooling is made available to all on and as needed basis
• Maintain measure and test equipment records for both company and employee tools.
• Records include, measure, testing and equipment register indicating equipment register record cards
• Maintain and submission of records of cooling tower, trade waste collections relating to waste, oil, fuel and sludge to the relevant Agencies
• Coordinate and monitor managed garment overall cleaning system with supplier
• Maintain tooling checks through QA audits and recording
• Responsible for the supply and control of all company Personal Protection Equipment
• Manage maintenance and regulatory inspection of company service vehicles
• Assist in the management of company service vehicles tracking devices
• Preferably with the followingsExperience with service tools and workshop equipment's
  Singapore Class 3 driving license
  Singapore Forklift license
  
• No cross-border relocation provided.

Compensation and Benefits

· Salary rate commensurate with experience. Flexi Benefit. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical / Hospitalization Insurance.

At Cummins, we are an equal-opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Purpose of the position

As a Service Engineer with expertise in steel work, you will be responsible for supervising the structural steel repairs, including welding, fabrication, and modifications on Roll-on/Roll-off (RoRo) vessels and hatch covers on container vessels and bulk carriers. You will ensure that all steelwork adheres to industry standards and vessel safety regulations, while leading a team of engineers and subcontractors.

This role requires in-depth knowledge of steel structures and the

capability to manage projects efficiently and safely, ensuring high-quality service for MacGregor and third-party products when necessary

Main tasks and responsibilities

• Steel Work Supervision: Supervise structural steel repairs, including welding, fabrication, and modifications on RoRo vessels, container vessels, and bulk carriers, ensuring compliance with industry and safety standards.
• Maintenance: Perform preventative maintenance, corrective actions, and upgrades on MacGregor equipment, including RoRo ramps, doors, and hatches.
• Inspections: Conduct thorough inspections of steel structures and mechanical systems to ensure compliance with safety and quality standards.
• Project Management: Lead and manage subcontractors during larger steel repair projects, ensuring the work is completed on time and within budget.
• Customer Support: Establish and maintain excellent relationships with internal and external customers, providing technical support and feedback to the relevant teams.
• Safety Compliance: Adhere to all Quality, Health, Safety,and Environmental (QHSE) standards and site-specific safety protocols.

What you’ll need to succeed

Education:

• Diploma in Marine Engineering or an equivalent technical qualification in mechanical, marine, or steel fabrication fields.
• Engineering graduates are encouraged to apply.

Experience:

• Minimum of 5 years’ experience in supervising steelwork, particularly with RoRo/Hatch Cover systems or in marine environments.
• Strong background in mechanical, hydraulic, and steel structures is essential.
• Experience working in ports,onboard ships, and offshore environments is preferred

Skills & Competencies:

• Proficient in welding and steel fabrication techniques, with supervisory
• experience.
• Strong problem-solving abilities and the capability to lead teams and manage projects independently.
• Fluent in English; multilingual skills are an asset.
• Ability to perform under pressure and adapt to changing circumstances.

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the marine industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Introduction:

We are looking for dynamic, committed individuals to join our Sales team as Sales Executives to grow our HORECA business.

Job Highlights / Benefits

• Staff lunch provided
• In-house gym
• Staff discount
• Walking distance from Tuas Link MRT

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Summary

Responsible for selling the company’s services (e.g., maintenance and service contracts); primary responsibility may include finding and generating new customers. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

Key Accountabilities

• Responsible for orders and revenue growth of service contract in Singapore.
• Responsible for account and channel management, identification of new targeted accounts, and improvement of overall market share and profitability.
• Account planning and data analysis so as to recover lost orders and contribute to growth in both service contract and consumables revenue.
• Act as the primary sales and account management professional and maintain close relationship with customers and dealers.
• Develop and maintain accounts/prospect records.
• Source, analyze and report competitors’ information and product strategy.
• Follow up and track accounts receivables.
• Ability to transfer product knowledge to other sales & service colleagues
• Billable PM service, service consumables and core service relocation services quotations.
• Coordinate with customer care for PM job schedule.
• Work with 3rd party vendor for supporting equipment repair or calibration.

Requirements

• Degree/Diploma holders in chemistry/ Chemical Engineering/Life Science or equivalent discipline
• At least 3-5 years of service sales experience in related industry
• Good inter-personal, communication, presentation and negotiation skills.
• Team player with assertive and result oriented personality with drive and high energy.
• Customer service oriented.
• Strong and confident decision maker who is capable and has the experience to make tough decision when required for a sales and service organization.
• Capable of building a strong link between the company and awareness of needs of customers
• Understand need and consider external customers and/or internal clients in decisions and actions.
• Create an environment which enhances trust, learning and entrepreneurship.

• 5 Days work
• 8am to 530pm
• Company transport - Pioneer MRT
• AWS + PB

Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Generate sales from customer’s queries
• Attend to any questions or queries related to company’s product

Requirements:

• Nitec in Business, Engineering, or similar
• Candidate without experience are welcome to apply
• Singaporean Only

Interested applicants, kindly send your updated resume to +65 8288 5668 or Email to "[email protected]"

EA License No: 15C7752

EA Reg. No: R1880058 | Dylan

The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings.  This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams.  The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings.  There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.

The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace.  The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.

Responsibilities:

• Develops strong, trust-based relationships with product sales and post-sales teams.
• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach. 
• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.
• Understand the Partners’ business and align Dynatrace Post Sales solutions to develop compelling ‘go to market’ propositions
• Develops relationships with Partners and delivers associated success strategies considering partner positioning.
• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.
• Delivers post-sales offering and positioning enablement to the product sales organization
• Participates in RFP responses to customers addressing post-sales topics
• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance.
• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions
• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning
• Provides unique skills and perspectives to cross-train team member peers
• Tracks and reviews regional post-sales revenue targets

Travel Requirements

• Occasional travel to client locations, Dynatrace offices and Dynatrace events may be required

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / ervice & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

We are seeking a highly skilled Service Engineer to join our dynamic team. The Service Engineer will be responsible for providing technical support and expertise to our in-house production team in Singapore and globally, and ensuring our products operate efficiently and effectively. This role requires a strong understanding of TIG automatic cladding machines, manual welding machines (E.g. Fronius Brand)

Key Responsibilities:

• Install, maintain, and repair automatic and manual welding machines and/or CNC Machining
• Diagnose mechanical, electrical, and software-related issues and propose appropriate solutions.
• Conduct preventive maintenance and calibration of equipment to ensure optimal performance.
• Resolve production technical concerns and requirements.
• Provide in-house training on the proper use and maintenance of equipment.
• Create and maintain detailed service reports and documentation.
• Work closely with the sales and engineering teams to support product development and improvement initiatives.
• Stay updated on new technologies and industry trends to provide proactive support and recommendations.

Requirements:

• Proven experience as a Service Engineer or similar role in the O&G industry
• Strong problem-solving skills and ability to think analytically.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Willingness to travel frequently to Philippines and Malaysia as needed.

Location: Singapore / Philippines

Application Process:

Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the position to [email protected]

About Us:

Wan Consultants Pte Ltd is committed to delivering exceptional service and solutions to our clients across various industries. We are looking for a Customer Service Executive to join our team, playing a key role in ensuring client satisfaction and maintaining long-term relationships. If you are enthusiastic about helping others and thrive in a client-facing role, we want to hear from you!

Job Responsibilities:

• Handle client inquiries through various channels, including walk-ins, phone calls, and emails, providing accurate and timely assistance.
• Prepare quotations and negotiate prices with companies and businesses to secure deals.
• Follow up on outstanding receivables to ensure prompt payment and resolve any payment-related issues.
• Deliver professional and courteous after-sales support, maintaining and enhancing positive relationships with clients.
• Collaborate with management to address client needs and ensure seamless service delivery.

Job Requirements:

• Diploma or Degree in any discipline.
• Confident in speaking English; proficiency in Mandarin is an advantage (to communicate effectively with Mandarin-speaking clients).
• At least 3 months of working experience in any field, including internships (customer service or client-facing roles are a plus).
• Strong communication and interpersonal skills.
• Customer-oriented with a proactive attitude towards problem-solving.
• Ability to multitask and manage time effectively in a fast-paced environment.

Why Join Us?

• Gain valuable experience in a client-facing role with opportunities for growth and development.
• Work in a supportive and collaborative team environment.
• Convenient office location in Singapore’s Jurong East district.
• Flexible working hours available to accommodate family commitments (e.g., start late or end early).
• No overtime required—enjoy a balanced work-life schedule.

Key Responsibilities:

• Preventive and corrective maintenance for DRUPS (Dynamic Rotating UPS) at customers sites.
• Perform schedule preventive maintenance program at various customers’ sites.
• Attend trouble shooting and corrective repair on site
• Identify issues and potential issues from PM activities, provide feedback and possible solution to back office for issue resolution discussion with customers.
• Generate and maintain lean and clear documentation like service report from every service activity.
• Others maybe be needed for customer services.

Requirements:

• Diploma or Degree and above with M&E Engineering background.
• 2-3 years Relevant M&E engineering service or project management experience.
• Good knowledge on electrical system, mechanical, electrical rotating machine functionality, and service methodologies.
• Ability to handle high reliability service demand with technical solution.