Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

• Taking orders, serving food and beverages.
• Taking calls for reservations and takeaway orders
• Assist with table management to optimise seating and table turn-overs
• Assisting with guests requests and pay regular attention to customer.
• Other adhoc duties assigned by Restuarant Manager

Multiple working locations as follows:

- 2 Sixth Ave Singapore 276470

- 1 West Coast Drive #01-85/86 Newest Singapore 128020

- 183 Jalan Pelikat #01-20 The Promenade Singapore 537643

- Little Lazy Lizard @789 Bukit Timah Road Singapore 269763

- 7 Ang Mo Kio St 66 #01-09/12 Flora Vista Singapore 567708

- 906M Upper Thomson Road Singapore 787110

- 28 Clementi Road Singapore 129754

*Note: Please include your expected salary in your resume

• Taking orders, serving food and beverages.
• Taking calls for reservations and takeaway orders
• Assist with table management to optimise seating and table turn-overs
• Assisting with guests requests and pay regular attention to customer.
• Other adhoc duties assigned by Restuarant Manager

Multiple working locations as follows:

- 2 Sixth Ave Singapore 276470

- 1 West Coast Drive #01-85/86 Newest Singapore 128020

- 183 Jalan Pelikat #01-20 The Promenade Singapore 537643

- Little Lazy Lizard @789 Bukit Timah Road Singapore 269763

- 7 Ang Mo Kio St 66 #01-09/12 Flora Vista Singapore 567708

- 906M Upper Thomson Road Singapore 787110

- 28 Clementi Road Singapore 129754

*Note: Please include your expected salary in your resume

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for experienced Customer Delivery Architects (CDAs). A CDA is responsible for partnering with ProServe leaders and client partners to dive deep into a customer’s business challenge in order to collaboratively propose and pre-qualify a particular set of business outcomes that would result from a formal ProServe engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.

AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.

The CDA is not a pure consultant role, nor is it a pure selling role: it is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with deep Enterprise Architecture knowledge with industry/business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.

Key job responsibilities

• As a key member of the Account and Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services at scale on the AWS platform.
• Educate customers on the value proposition of AWS in answering their Migration, Modernization and/or Data and Analytics needs to achieve organizational goals.
• Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS.
• Author or otherwise contribute to AWS customer-facing publications such as whitepapers and proof of concepts.
• In partnership with the ProServe leadership and Account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS technologies.
• Build deep relationships and act as trusted technology advisor with senior technical individuals within customers to enable them to be cloud advocates.
• Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services community.
• This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years track record of consulting, managing and delivering large-scale enterprise implementations and 7+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles.
• Understanding and ability to articulate business impact of technical decisions, with a minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations as needed.
• Demonstrated industry leadership and track record of implementing AWS services with deep expertise in migration, modernization or data analytics implementation.
• Deep hands-on experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience.
• Working knowledge of at least two technology domains, such as distributed internet-scale web or mobile applications, Serverless, Big Data, analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads, etc. and a solid understanding Security and Compliance.

Preferred qualifications

• Bachelor of Science level technical degree required; Computer Science background preferred.
• Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.
• Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required, commensurate modern certifications AWS, Agile, Scrum, SAFe, etc.
• Delivering IT Strategy & Consulting services.
• Demonstrated ability to adapt to new technologies and learn quickly.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

APJ ProServe is seeking a Customer Delivery Architect (CDA), focusing on Financial Services Industries (FSI) for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on AWS.

From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value on AWS. This Senior CDA will be based in Singapore but have an APJ wide remit in the Professional Services team. Their focus will be on providing pre-sales support with customer executives followed by hands-on-delivery for FSI workloads.

Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions in the FSI domain. Domain expertise should include deep, practical and hands-on understanding of Core Banking solutions.

The ideal candidate will also have experience with managing data at scale, automation, and hybrid.

Key job responsibilities

• Deliver value – Lead and support local ProServe delivery teams as a Subject Matter Expert to deliver transformational ProServe technical engagements for AWS customers in the FSI domain
• Pre-sales support – Create and deliver presentations to customers that inspire the art of the possible in FSI using cloud computing. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new FSI customer engagements
• Industry Leadership – Identify common customer interest in APJ and innovate new technology offerings. Work with the global FSI Industry team to stay-ahead of the leading-edge platform services and ProServe technology offerings.
• Industry Expertise Transfer – Upskill AWS ProServe builders in APJ on proven ProServe FSI offerings.

This is an executive level customer facing role. You will be required to travel to client locations to deliver professional services when needed.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of consulting experience working with FSI solutions or working as a subject matter expert (SME) in a financial services organization.
• 10+ years of experience in developing long-term strategies around product/ solution roadmap with execution programs to deliver on envisioned strategy.
• Recent and demonstrable hands-on experience with FSI domain workloads e.g., Core Banking.
• Ability to create compelling customer proposals and executive-level presentation skills
• Expert level understanding of Cloud Computing, Hybrid, Multicloud environments

Preferred qualifications

• Experience with pre-sales a plus
• AWS Cloud Certifications
• Experience with AWS services

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Jigger & Pony Group is a pioneer in Singapore’s cocktail bar scene with the Group’s portfolio comprising of four cocktail bars and three restaurants.

Cocktail Bars:

· Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #3 Asia’s 50 Best Bars 2024 #5 World’s 50 Best Bars 2024)

· Gibson Cocktail Bar – Asian ingredients-focus meets classic cocktails

· Live Twice – Inspired by Mid-Century Japan

· Sugarhall – Rum-focused cocktail pub

Restaurants:

· Humpback – oyster bar and seafood restaurant with a focused wine & cocktail list

· Caffe Fernet – New-Italian restaurant with a view of the Marina Bay waterfront

· Rosemead – Convivial fine dining restaurant serving modern Californian cuisine

We are looking for like-minded hospitable individuals to join us as Part Time Hospitality Associate for Rosemead

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Explain food & drinks items to guests and make recommendations
• Serve food & drinks efficently
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Min 2 year of experienc in F&B environment
• Passion for hospitality and high standard of service
• Positive and out-going
• Enjoy fast pace and vibrant environment
• Speaks good English
• Able to commit to at least 3 days per week, preferably weekdays
• Working hours - 11am - 4pm
• $12 per hour

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related sector

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are a professional aesthetic company providing aesthetic treatment like Botox and Laser, seeking perfection for the benefit of our clients' wellness.

We are seeking highly motivated personnal to join our organisation.

Customer Service Officer.

Working in similiar industry.

2 years relevant experience.

Pleasant personality.

Outgoing personality.

Sense of responsibility.

Enjoy speaking and taking care of customers' needs.

RELEVANT WORKING EXPERIENCE

iNTERESTED PLEASE WHATSAPP TO 96852020

Job Scope -

1. Follow Standard Operating Procedures and resolve customer complaints promptly.

2. Answer to and manage customers queries via Email / Hotline (incoming call).

3. Monitor & follow up on escalated cases that require clarification updates.

4. Adhere to work reporting schedules, carry out instructions and any other ad-hoc duties assigned by your superior.

5. Support departmental Key Performance Indicators set by Management.

6. Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

Requirements -

1. Excellent command of English, both written and spoken.

2. Strong phone contact handling skills and active listening.

3. Pleasant and cheerful personality.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Able to handle a fast-paced environment.

7. A confident and effective team player and able to work independently and under pressure.

Responsibilities

· Attend to enquiries and feedback received in person and via telephone calls and emails promptly and professionally

· Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines

· Maintain secured custody of found property

· Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information

· Assist customers on facility bookings, programme registrations and handle over-the-counter payment collections

· Perform daily settlements and financial reconciliations for revenue submissions

· Identify improvements and propose recommendations to address operational challenges

· Opportunities to work across the various venues of Singapore Sports Hub

Requirements

· Have a genuine passion for customer satisfaction

· Good communication skills

· Ability to work well in a team

· Pro-active, self-motivated and keen learner

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Life cannot thrive without a good company! Let's make your working life more exciting!