• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary
• 
  
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Time and Work Location - 9.30am to 7pm at Depot Road

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Customer Service Office @ TANJONG PAGAR

Hybrid working arrangement after probation

Location: East

Position: Customer Service and Credit Operations (Japanese speaking)

Job Id: 19385

Job Description

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection

Job Requirement

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication
➤Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan
➤Diploma or Degree holder preferred
➤Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service (Japanese speaking) Job ID:19379".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Hybrid working arrangement after probation

Location: East

Position: Customer Service (Korean speaking)

Job Id: 19385

Job Description

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection

Job Requirement

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication
➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers
➤Diploma or Degree holder preferred
➤Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service (Korean speaking) Job ID:19385".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Why us?

• 5 days’ work week
• German MNC
• Bonuses

Job description:

• Dealing with clients on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Keeping record for import & export documents (Certificate of Origin, Letter of Credit Shipments)
• Receiving claims from clients and provide reception duties for incomings calls
• Dealing with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers
• Experience in import & export and customer services for freight forwarding industry

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

• Assist customers with daily cargo bookings for a variety of airline products.
• Coordinate with airlines to secure and confirm booking capacities for customers.
• Understand and communicate the requirements of different airline products, providing appropriate advice to customers.
• Manage cargo bookings by entering flight reservations into the system/template and ensuring data accuracy.
• Liaise with customers, warehouses, carriers, and customs to address shipment requirements.
• Track and monitor shipment progress, updating customers on the status as needed.
• Build and maintain strong customer relationships, promptly addressing inquiries.
• Collaborate with the billing team to ensure accurate data is provided for invoicing.
• Undertake additional duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Customer Service Office @ TANJONG PAGAR

about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

• West
• M-F 9am - 6pm, hybrid work arrangement

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents (B/L, LC, invoice, PO)
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range):

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range.
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days:5-day work week (Mon to Sun)
• Rotating shifts: 06:45am to 04:00pm / 10:45am to 08:00pm / 01:45pm to 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (06:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

• Monday to Friday: 9:00am~6:00pm
• Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
• 1 month fix Bonus
• Experience in order processing and handling of customer’s sales order
• Good Excel skills
• Immediate candidate preferred

Job Scope:

• Prepare and send quotations, and process customer purchase orders.
• Provide top-notch support via phone, email, and chat for customer inquiries and issues.
• Handle claims for shipment delays, defective items, and pricing errors.
• Correct part number errors and coordinate with suppliers for lead time adjustments.
• Communicate with stakeholders about customer orders.
• Promote and assist customers with ordering through our e-commerce store.

Requirements:

• Experience in order processing and handling of customer’s enquiries
• Exeperince handling large volume of sales order
• Good Excel skills

Email- [email protected]

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Basic: up to 2.1k (depending on experience)

Working Hours:

• 5 day work week (Mon to Sun)
• Rotating shift - 6.45am to 4pm // 10.45am to 8pm // 1.45am to 11pm

Job description

• Liaise with licensees operating at the driving range.
• Provide feedback on conditions and improvements for golfer enjoyment and assistance during practice.
• Maintain control records of credits transfer for SGA Player/JGDP/Staff/damage cards.
• Coordinate promotional activities and events at the range with the supervisor.
• Recommend sales promotions and activities beneficial to members.
• Monitor and ensure facilities are clean and in good condition.
• Report any issues with the Range Card System and ensure all transactions and cash are accounted for and submitted to the Finance Department.
• Ensure efficient collection and washing of range balls.
• Operate the SkyTrak Launch Monitor and Tablet, including simple troubleshooting.
• Ensure range mats are rotated and clean.
• Ensure driving range baskets are collected and neatly arranged for golfers' use.

Requirements

• GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
• Fair knowledge and experience of golf preferred
• Familiarity with operation of PC Card Sales system is an added advantage
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

**Staff transport is provided

We are looking for part-timer (Student preferable) who can cover during the period below:

• 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Working Days & hours: 5 days, Mon – Fri, 10am – 7pm

Location: Pasir Panjang

Job scope:

- Responsible for order processing, quotations, invoicing, and delivery arrangements

- Assisting customers with sales inquiries via phone and email

- Responsible for following up on enquires and closing the order

- Working closely with sales personnel and providing them with updates when necessary

- Coordinate and monitor deliveries and inventories for customers

- Administrative tasks on an ad-hoc basis

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Office @ TANJONG PAGAR

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Description:

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Job Requirements:

• Diploma/Bachelor Degree

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Duration: 1 year

Location: Dhoby Ghaut/ Westgate/ Woodlands

Working Hours: Monday - Sunday (Any 3 days) 9am to 6pm/ 1130am to 9pm

*Must be flexible to work on shift

Responsibilities:

Blood Donor Registration

• Verify donor identity and particulars Register donors in the Blood Bank Computer System
• Ensure donor eligibility and check for outstanding deferrals
• Verify and affix correct donor details on printed labels
• Issue queue tickets for registered donors

Quantitative Haemoglobin (Hb)

• Estimation and Weight Taking
• Verify donor registration and weigh the donor
• Perform Hb testing and record readings
• Provide explanation and advice if donor does not meet Hb criteria
• Perform maintenance of Hb measuring meters and weighing scales

Donor Care

• Handle donor enquiries
• Assist donors in booking appointments
• Print and prepare DHAQ forms
• Issue and track car park redemption tickets

Donor Linking

• Accurately enter phlebotomy and blood collection results
• Check system entries against the number of blood units collected
• Securely store all DHAQ forms at the end of the session

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Logistics Customer Service Controller/Admin. This role will be responsible for providing administrative support within the logistics department, ensuring smooth operations, and enhancing customer satisfaction. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a keen eye for detail in managing logistics processes and customer inquiries.

Key Responsibilities:

• Customer Service Support: Act as the primary point of contact for customers regarding order status, shipment inquiries, delivery schedules, and issue resolution.

• Order Management: Process and manage customer orders, ensuring accurate and timely fulfillment in coordination with the logistics team.

• Shipment Tracking: Monitor shipments and track deliveries to ensure timely arrival. Update customers on any delays, issues, or changes in schedules.

• Data Entry & Documentation: Maintain accurate records of orders, shipments, and customer communications in the system. Prepare and file shipping documents, invoices, and related reports.

• Issue Resolution: Address and resolve any customer complaints or concerns related to logistics, working with internal teams and external partners to find solutions.

• Coordination with Internal Teams: Collaborate closely with procurement, warehouse, and transport teams to ensure that customer orders are processed smoothly and on time.

• Inventory Control Support: Assist in inventory tracking and ensure the accuracy of stock levels as it relates to customer orders and logistics operations.

• Reporting: Generate regular reports on order status, customer issues, shipment performance, and any service-related KPIs.

• Process Improvement: Identify areas for improving efficiency and service quality within the logistics operations and suggest enhancements to the logistics processes.

Key Skills & Qualifications:

• High school diploma or equivalent; a degree in logistics, business administration, or related field is a plus.

• Previous experience in logistics, customer service, or administrative support, preferably within a logistics or supply chain environment.

• Strong communication and interpersonal skills, with the ability to effectively engage with both customers and internal teams.

• Excellent organizational skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and logistics management software.

• Problem-solving abilities and a proactive approach to resolving issues.

• Ability to work under pressure in a fast-paced environment and meet deadlines.

Working Conditions:

• Full-time position, Monday through Friday, Saturdays WFH.

• Office-based role with potential for occasional remote work.

• Occasional overtime may be required during peak periods or urgent customer needs.

5 day work week (including Public Holidays & Weekends)

8 hours rotating shift: start as early as 5/6am (transportation provided)

Location: Banquet kitchen @ Orchid Country Club (1 Orchid Club Rd, Singapore 769162)

Salary: from $2,980 (negotiable)

Description

• Have a good sense and knowledge of material purchasing and food wastage control
• Maintaining healthy Food inventory level and avoid over purchase
• Assisting in production order
• Ensure all ingredients order is arrived on time with sufficient amount
• GI/GR, Check inventory, month-end inventory
• Execute SAP S/4 HANA transactions, including purchase requisitions, receiving, invoicing, etc
• Cross functional support for all the OCC events and at the same time fulfil the needs to closely monitor raw material usage to bring down/maintain the COGS.
• Any other job duties as assigned by the superior

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm