Customer Service Officer (Fresh Graduates Welcome/ North)

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Maintaining project reports.
• Maintaining all relevant expenditure for each project.
• Analysing project expenses and providing commentary.
• Report on project profitability to senior management.
• Work with multiples managers on headcount allocation & headcount cost allocation
• Work with the Project Management in preparing and processing project billings and revenue & cost projections
• Assist with day to day operations of the HR functions and duties
• Engage line managers in understanding their hiring needs, including job and task analysis to document job requirements and objectives
• Report on regular basis to stakeholders about candidate pipelining, talent mapping and effectiveness of recruitment plans

Qualifications:

• Highly analytical with strong attention to details
• Good with numbers
• Excellent oral and written communication skills
• Must be able to meet deadlines in a fast-paced quickly changing environment
• Proficient in MS Office

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

• MNC
• Monday - Friday: 8:30 AM - 5: 30 PM
• Location: Jurong East
• VB + Comprehensive medical insurance
• Annual Leave from 16 days
• Transport allowance provided (if drive)

Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.

Responsibilities:

• Engage in project design, including equipment selection and sizing, in alignment with customer specifications.
• Gain a comprehensive understanding of HVAC project scopes to facilitate bidding processes.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Coordinate with relevant stakeholders to prepare project proposals, submit and clarify tenders, and manage contractual documents. Maintain regular communication and follow-up to ensure projects adhere to budget, timelines, and requirements.
• Collaborate with the sales team to generate quotations and track progress for service retrofit projects.
• Source, liaise, and negotiate with suppliers and vendors for quotations and necessary provisions. Compile supplier quotations, assess quotes, and prepare cost sheets.
• Maintain records of estimates and unit costs for all projects.
• Create Bill of Quantity documents.
• Fulfill any other responsibilities as deemed suitable..

Requirements:

• Diploma in Engineering or Building.
• Possess essential experience and expertise in HVAC/ACMV.
• Exhibit familiarity with various HVAC system types and their components.
• Demonstrate proficiency in reading and understanding mechanical drawings and other construction-related documents.
• Showcase knowledge of commercial HVAC and Mechanical Contracting.
• Bring a minimum of 2-3 years of relevant experience.
• Display strong communication and negotiation abilities.
• Possess knowledge or experience in project management, which would be considered advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

*We are looking for contract patient service associates to be outsourced to our clients*

Contract / Temp Patient Service Associate / Assistant

3 - 6 Months Commitment

Working Hours :

• Monday's - Friday's : 8:30am - 6:00pm
• 2 Shifts (Retail Hours)
• 3 Shifts (Including Overnight Shift)

Job Scope :

• Assist Doctors with duties
• Scheduling of Appointments
• Assist in performing physical exams of patients
• Help to check pulse and take temperature for patient
• Assist patients with mobility issues

Job Requirements :

• No experince needed
• Training will be provided
• Those with 1-2 years of experience will have advantage
• Able to start ASAP

All qualified applicants, please send in your resume to:

[email protected]

Manfred Ong ZhengJie (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Roles & Responsibilities

Customer Care Receptionist

• Performs receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complains via phone, email or general correspondence.
• Maintaining a high degree of patient care at the clinic, ensuring that patients have the best experience possible
• Managing office supplies such as dental products, stationery, equipment and furniture
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues
• Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.
• Administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirement:

• Experience in customer service or reception duties
• Demonstrates good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Candidate must be able to work on at least one weekend (Sat or Sun).

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered..

What we look for:

• Bachelor's degree in Engineering or a related field (or equivalent experience).
• Proven experience in technical sales, preferably in service agreements or a related field.
• Excellent communication and presentation skills.
• Strong negotiation and interpersonal abilities.
• Ability to work collaboratively with technical teams and clients.
• Self-motivated, goal-oriented, and able to work independently.
• Strong problem-solving skills and attention to detail.
• Willingness to travel as needed.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

- Patient registration

- Assisting patients with enquiries at the self service kioks

- Schedule appointment

- Collecting payment

Requirements:

- Able to start ASAP

- Able to commit for 6 months

- Able to work on weekends

- Covid fully vaccinated

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Work Responsibilties:

(a) Working with senior management to develop and implement policies and actions;

(b) Drafting of regulatory instruments such as legislations and subsidiary legislations;

(c) Providing legal advice and interpretation with respect to various legislations administered

(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;

(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;

(f) Developing and setting in place internal legal processes and guidance for the various Divisions and

(g) Advising and managing potentially contentious matters;

(h) Managing and liaising with external lawyers; and

(i) Undertaking such other tasks/projects as may be assigned from time to time

Job Requirement

(i) A law degree and be called to the Singapore Bar (or other commonwealth jurisdictions).

(ii) At least 4 years post-qualification experience.

(iii) Corporate work experience (especially in contract law) would be an advantage.

(iv) Versatile and self-motivated with strong analytical skills.

(v) Able and willing to multi-task and work well under pressure handling a wide range of legal work.

(vi) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.

(vii) Team player who is also able to work independently with minimal supervision.

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern, Nicole

As Service Sales Manager, you will leads a team of sales reps and manages sales efforts, activities, and results. Drives performance against sales targets. Assists in development and execution of sales strategies. Deploys sales tactics, processes and priorities. Provides market expertise and sales support.

What you will do:

• Lead the service sales team and formulate strategies to broaden the service sales portfolio, meet and surpass revenue targets and uphold the utmost level of customer satisfaction.
• Provide outstanding service and value to clients and spearhead revenue growth through service offerings.

How you will do it:

• Lead, mentor, and motivate a team of Service Sales Representatives.
• Set clear sales targets and performance goals for the team.
• Provide training and coaching to enhance the team's skills and product knowledge.
• Develop and implement sales strategies and action plans to achieve service sales targets.
• Identify and pursue new business opportunities within existing and potential customer accounts.
• Analyze market trends and customer needs to adapt and refine sales strategies.
• Build and maintain strong relationships with key clients and partners.
• Understand client needs and develop tailored service solutions to address them.
• Ensure client satisfaction by promptly addressing any concerns or issues.
• Work with service operation leader to ensure work (incl. L&M works) is being consider for the PSA contract.
• Prepare regular sales reports, forecasts, and performance metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Make data-driven recommendations to enhance sales effectiveness.
• Negotiate service contracts and agreements with clients, ensuring favorable terms for both parties.
• Collaborate with the legal team to review and finalize contracts.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communications.

What we look for:

• Bachelor’s degree in business, Sales, or a related field
• Proven track record of success in service sales, with at least 10 years of experience.
• Strong leadership and team management skills
• Exceptional communication and negotiation abilities
• Excellent problem-solving and analytical skills.
• Knowledge of HVAC/BMS/Fire/SEC products/services is a plus.
• Dynamic and results-oriented

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside, Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week (i.e., 8.30am to 5.30pm)

Job Responsibilities:

• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• Analyze in-house systems and engage teams to be train in more than one skills or systems
• Set training schedule for teams to upgrade their skillsets
• Expand the relations with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customer in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders
• Organize meetings and structural specific goals, targets or objectives for the team
• To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• To be the one coordinating and managing manpower for his/her team in the event of any staffs’ absence if required
• To be the person carrying out any disciplinary actions if required
• To assist the Management for any tasks assigned to from time to time

Key Competencies

• Well verse in handling and managing License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in License/Bonded/DG clearance permit declarations

Job Requirements

• GCE ‘N’ or ‘O’ Level or relevant education qualifications
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders understands the requests/requirements
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Meet and Greet customer with warm and polite gesture including answering reservations via telephone.

To assist guests regarding menu items in an informative & helpful way.

To pick tray & clean up tables as needed to ensure a clean dining area.

To maintain cleanliness of work areas throughout the day.

Serving of Food and drink, attentive to customer needs.

Achieve good customer satisfaction

Any other ad-hoc duties as assigned.

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Highlights:

• Salary range $2100 - $2300 + Night Shift Allowance + Quarterly Bonus

• 6 days per week / 9 hrs shift (include 1hr break)

• Company transport provided for night shift (Only applicable for staff who worked till closing)

• 1 round of f2f interview with outlet manager

• Uniform will be provided

Job Description:

• Provide a positive customer experience with fair, friendly, and courteous service.

• Handle phone calls for reservations and enquiries.

• Greet and direct guest to designated room.

• Record orders, serve food and beverages.

• Input orders into point-of-sales system.

• Provide basic technical support (mic checks, karaoke system checks).

• Maintain a safe and clean environment.

• Ability to work unsupervised and produce quality work.

• Communicate effectively with team members and management.

• Ensure a neat and tidy appearance.

• All other ad-hoc duties assigned by superior.

Job Requirements:

• Minimum GCE ‘N’ or ‘O’ Level

• Bilingual in English and Mandarin preferred to liaise with Mandarin speaking clients

• Candidate with no experience is welcomed to apply.

• Able to work shifts, weekends and public holiday

• Outgoing, presentable and service-oriented

• Passionate in interacting with people

• Proactive & good communication skill

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Patient Service Associate

Contract duration: 3 months extendable

Working hours: 5.5 days, office hours

Location: Islandwide

Salary: $10/h

Duties

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Perform chaperon activities and assist in explaining the procedures to patients
• Support doctors in language translation when needed
• Proper maintenance of patients' records and drug inventory
• Ensure proper maintenance of clinic facility for cleanliness and positive image

Requirements

• Min N/O/A level
• No experience needed, training will be provided
• Able to start work immediately

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: Basic $2,600 - $3,300 + AWS + VB

Time: Mon - Fri (8.30am - 5.30pm) & alternate Sat (8.30am - 12.30pm)

Location: Pandan Loop

Responsibilities:

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle.
• Liaise with other teams to resolve requests/issues in a timely manner.
• Administer return processing & credit/debit price adjustment.
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc.).
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies.
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.

Requirements:

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues.
• Min Diploma in Business Admin / Supply Chain.
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues.
• Experience of encouraging others to work to KPI’s/SLA’s.
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Experience in related field
• Experience in servicing Refrigeration / Robotic Liquid equipment is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role?

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires in both the Customer Support and the Technical Support teams
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, - incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need To Have:

• Demonstrated experience of Bloomberg's Terminal software and its installation processes
• At least 1 year of experience in a technical troubleshooting, implementation, or customer support role
• Demonstrated knowledge of customer support workflow, private IP network and/or FIX connectivity
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong project management, presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

We'd Love To See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• CompTIA (A+ or Network+) or similar qualification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

Responsibilities:

• Handle customers’ queries (via telephone/email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first-level troubleshooting about the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customers in change management campaigns
• Suggest improvements arising from feedback or interaction with the customers
• Submit daily reports promptly

Requirements:

• Diploma and above
• Relevant experience in payroll processing and/or customer service is an advantage
• Meticulous
• Good interpersonal and communication skills
• Result oriented

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

The position is responsible for overall engineering efficiency throughout the entire development lifecycle in the Global LIVE team. The role involves building internal frameworks, tools, and platforms to enhance the online system's applicability while expanding the business worldwide.

What you will be doing:

- Building advanced, standardized, and user-friendly frameworks, tools, and platforms to improve development efficiency in the engineering team.

- Collaborating with engineering, infrastructure, security, and product teams to implement DevOps solutions to ensure compliance, scalability, and reliability of the system.

- Actively monitoring and identifying areas for efficiency improvement, working with business R&D teams and SRE, and building metrics to measure progress.

- Being able to handle complex online issue troubleshooting and guarantee SLA.

Qualifications

- Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.

- At least 2 years of backend development experience, proficient in at least one backend programming language, such as Go, Python, or Java.

- Familiar with common data structures and algorithms, possessing good programming habits and code style.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip in any courses
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Job Role

- Conduct preventive maintenance & submitting meter reading in time.

- Provide maintenance and repair issues.

- Providing routine service and maintenance to copiers, scanners, printers, and fax machines

- Setting up and installing new printers, copiers, scanners, and copier management software

- Managing orders and stock of new equipment, parts, and materials.

- Able to advice customer issue explain on site

- Can work independently, establish good relationship with customers and employees.

- To service, and repair a variety of printers, copiers, and scanners In this role

- Keeping abreast of the latest technologies and practices in the industry.

Reports

- Prepare & update monthly reports

- Diagnose / Tech report if require

Responsibility

 At least a Higher Nitec or equivalent in engineering, business or a related field is required.

 Professional Industrial Certification would be an added advantage

 No experience required as on job training will be provided.

 Valid driver's license and reliable transport preferred.

 Basic written and verbal communication skills.

 Preferred Proficiency in MS Office software (excel)

 Able to work unscheduled hours.

 Good communication and interpersonal skills

 Participate in various learning experiences, which may include attending workshops and training sessions external certification.

 Keeping abreast of the latest technologies and practices in the industry.

The Company

You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class.

Scope of Position :

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims

Requirements:

• Minimum GCE N or O Level
• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Mandarin speaking preferred

Job Summary

The people here at Apple don’t just create products — we build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Join the Apple Retail Online VOC team and be at the forefront of shaping the digital shopping experience for our customers around the world. We're looking for a candidate with a deep understanding of the needs and preferences of online shoppers, a customer-centric attitude, and the ability to distill complex information into clear and actionable insights.

Key Qualifications

• To be considered for this role, you must have at least 2 years of experience in the roles of RCC Trainer, Contact Center Coach, QPM, Supervisor, or Area Manager. This experience should be current.
• Embrace an empathetic approach and put yourself in the customer's shoes. Your ability to understand their perspective is paramount. While leveraging Apple's data resources is vital, trust your intuition to guide you in shaping customer experiences that truly resonate.
• Dive deep into the customer experience by analyzing various factors, including context, expectations, content, functionality, delivery options, and payment methods. Use research teams, data analysis tools, reporting dashboards, and self- service methods to identify and address customer experience challenges effectively.
• Synthesize, synthesize, synthesize! Bring together diverse information sources to uncover the root causes of problems and identify effective solutions. Your talent for distilling complex issues into clear, easy-to-understand narratives and delivering persuasive presentations to senior executives will be invaluable.
• Navigate Apple's complex ecosystem by collaborating cross-functionally, both within and outside Apple Retail. Solving customer issues often requires contributions from numerous individuals across the company. Work collaboratively to lead change and successfully implement projects.
• Makes space to listen, learn, and amplify diverse perspectives and experiences. Actively seeking out opportunities to champion and celebrate inclusion and diversity.
• Fluent in English in order to work across regional teams
• Proficient Mandarin skills (verbal, reading & writing), as the working content will predominantly be written in Chinese

Description

If you're passionate about driving customer-centric transformation, possess a keen eye for detail, and excel at connecting data for actionable insights, we invite you to apply. Join Apple in making a tangible impact on customer satisfaction and loyalty.

• Utilize data analysis and collaborate effectively across teams to identify transformational opportunities.
• Gain a deep understanding of e-commerce trends in APAC and articulate market services, including purchase flows, communications, payments, and deliveries.
• Improve the clarity of our messaging while preserving Apple's brand across channels.
• Collaborate with Product Management and Operations as a local customer expert.
• Present customer insights to senior executives and communicate nuances driving APAC customer experiences.
• Establish comprehensive connections within Apple to address Voice of Customer (VOC) issues.
• Work closely with Contact Center and Operations to resolve non-capital level issues.
• Leverage your unique perspective to identify solutions that benefit customers by analyzing vast data sources.

Education

BS/BA degree, MS/MA/MBA a plus extensive experience in a customer-focused role in e-commerce

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.