DUTIES AND RESPONSIBILITIES

The successful applicant will carry out the following duties and responsibilities:

· Handle a large volume of incoming Sales orders and Purchase orders

· Quickly detect and analyse each customer’s needs in order to assist them

· Offer accurate and appropriate advice to each customer based on their needs

· Confidently and calmly handle complaints by empathising, and eventually following up to ensure customer satisfaction

· Maintain accurate and neat records of calls answered

· Handle each customer call in accordance to communication policies, guidelines and procedures

· Liaise with Logistic Company ,monitor Inbound and outbound shipment

REQUIREMENTS

The successful applicant will have the following experience and skills:

A minimum 3 years’ experience in a similar role providing customer service

A proven record of meeting and exceeding customer service expectations

Stellar spoken and written communication ability

Experience using a CRM system such as salesforce, and the ability to interpret the results

The ability to adapt the service style to the different types of customer interactions

Capacity to multi-task and prioritize the tasks at hand

HLS Group is a well-established logistics and freight forwarding company experiencing steady growth. Singaproe branch opens in Mar, 2023. With a strong focus on customer satisfaction and operational excellence, we are expanding our team to better serve our growing client base.

Role Overview:
We are looking for a proactive and customer-focused Customer Service Coordinator to join our team. The successful candidate will act as the key point of contact for clients, ensuring exceptional service and efficient resolution of their needs.

Job duties:

• Liaise with customers, carriers, vendors, overseas agents to ensure smooth shipment
• Provide full customer service support (handles enquiries, complaints) to customer, oversea agents
• Ensure customer’s orders are processed in a timely and accurately manner
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Timely follow up/coordinate/communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).
• Prepare payment requests, ensure all billings are done timely and accurately with all necessary supporting documents
• Adhere to SOP and work instructions
• Adhoc tasks per request

Job Requirement:

• Preferably diploma in Logistics or business admin
• Customer service orientated and team player
• At least 3 years of working experience in the related field within Freight Forwarding industry is required for this position.
• Strong in outlook, Microsoft Office Word, Excel
• Good commercial sense and cost management.
• Ability to work in a fast paced environment and cope with pressure.
• Accountable for complete operational needs, good working attitude, positive mindset and able to adapt to dynamic market changes

Customer Service Officer (Air-con Department)

• Customer service duties
• Answer phone, email, online enquiries
• Arranging technician for servicing, installation
• Follow up on enquiries
• Cross selling company products and services
• Date entry, order processing, invoicing
• Salary $2500 - $3500
• Mon - Sat: 9am to 6pm
• Good spoken English, willing to work on weekends
• Min 2-3 years of administrative, customer serivce experience
• Good personality, good attitude, fast learner

Interested candidates, please email full CV with most recent photo to

[email protected]

Jobs Alley Pte Ltd (21C0599)

Vel Heng Jee Ting (R1108267)

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

About the role: We are currently looking for a Customer Service Administrator to join our team. A key objective will be to proactively seek ways to improve the customer service experience by changing the current approach from merely responding to customer queries to truly understanding customer needs and identifying, amending or streamlining business processes to drive delivery excellence. Building trusted and strong working relationships with customers and internal stakeholders alike will be key to this role as well as assuming ownership for resolving enquiries which do not fit easily into current organisational responsibilities.

Our team: The APAC Tier 2 CS team delivers end-to-end customer support to HE customers across the APAC region, provides expert knowledge, training and expertise to our Tier 1 customer support teams and provides data and insights into the customer experience across the region. This approach allows customer service to build relationships with individual customers and sales field staff. Staff in this area will be given end-to-end responsibility for supporting key areas across the HE business and be responsible for ensuring the customer experience across the Order to Cash journey is of the highest standard. The APAC Customer Service team has four primary functions; BPO management, Data and insights, tier 1 escalations & Continuous Improvement.

As a Customer Service Administrator, you’ll be responsible for:

• To take responsibility in pro-actively supporting customers across the region by providing a first-class, reliable, professional and polished service.
• Pro-actively looking at opportunities to drive continuous improvement and enhance the customer experience through:
• Contact management trends analysis and monitoring of KPIs
• Arranging and attending customer meetings to negotiate improvement plans
• Designing and implementing remedial action plans and bespoke solutions in consultation with key areas of the Pearson business where service shortfalls have been identified
• Facilitate the on-going provision of key information and training L1 Support agents to continually improve Performance metrics.
• Establish and develop a collaborative working relationship with sales teams, consistently finding effective ways to work together and across the wider Pearson business
• To build an awareness of and demonstrate an interest in the external environment surrounding Pearson and it’s internal systems and processes in order to relate to pressures and demands that our customers face.

To be successful in this role, you will ideally have:

• Bachelor degree or higher level of tertiary qualification.
• 3 or more years of working experience in customer service, teaching, training, technical support and customer success.
• Experience in the Education market, with knowledge of educational software (preferrable).
• Experience in Learning Management System integrations (preferrable).
• Excellent problem-solving and decision-making skills.
• Strong project management skills.
• Excellent verbal, written and presentation skills.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

Job Description & Requirements

Join us as we are a leading brand in Singapore. We provide great employment benefits and good career growth.

• High Commission
• AWS bonus
• Walking distance from MRT Station
• Annual leave up to 21 days
• Training Provided

Job Responsibility

• Provide first level of support and customer service

• Provide quality customer service to customers over the phone or email

• Require to listen, probe to clarify and understand customer needs

• Escalate problems or issues promptly and resolve customer queries

• Administrative duties as required

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Able to commit retail hours
• Immediate position

Interested in this position? Apply now or send in your resumes to 8842 6181.

Industry: Automotive

Location: Bukit Batok (West)

Working hours: 5 day work week

Responsibilities:

• Responsible for the autonomous customer care and overall sales support for the assigned markets and the accomplishment of the connected routines (respectively quotations, orders etc.) and all correspondence implementing the given communication- and information systems
• Independently preparing quotations and control margins and controlling the sales performance of the dedicated accounts
• Responsible for the administration and update of all databases and the filing system
• Responsible for the control of the order processing including backorders in accordance with the responsible sales-, procurement-, disposition- or Guarantee Management manager whether located in Singapore or Germany
• Responsible for the prompt return (to the superior) of all customer- and market information
• Creation of sales related evaluations in accordance with the sales manager/analyse markets/check market trends
• Assisting the sales manager (or junior sales manager) and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters
• Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets
• Participation in projects and documentation of the results
• Training of new sales coordinators
• Independent compliance of all duties which are listed in the manual sales overseas
• Autonomous contribution in the quality management process (suggestion system) and active participation in training programs
• Responsible for the rapid realization and control of all assigned tasks
• Backup for Shipping Logistic

Requirements:

• Diploma in any discipline
• Min 1-2 years of relevant experience as a sales coordinator
• Proficiency in Excel, or SAP or Navision
• Ability to work under pressure in a fast-paced and multitask environment
• Positive work attitude and a high level of energy

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Saturdays & Public Holidays
• Alternate Saturdays (9.00am to 6.00pm)

Key Responsibilities

1. Handle Customer Inquiries: Respond to customer queries via phone, email, or Whatapps chat regarding products, pricing, delivery and quality.

2. Resolve Customer Complaints: Address and resolve customer complaints related to food quality, safety, or

delivery issues.

3. Process Customer Orders: Assist with processing customer orders, including managing inventory, tracking

shipments, and resolving order discrepancies.

4. Provide Product Information: Offer information and support to customers about food products, ingredients, allergens, and nutritional content.

5. Collaborate with Production and Logistics Teams: Work with production and logistics teams to resolve

customer issues related to product availability, delivery, or quality.

Secondary Responsibilities

1. Maintain Customer Records: Update customer records and databases with accurate information, including

contact details, order history, and preferences.

2. Participate in Quality Assurance: Participate in quality assurance activities, such as product testing, to ensure

customer satisfaction and regulatory compliance.

3. Support New Product Launches: Assist with launching new food products, including providing customer

support, training, and product information.

4. Monitor Customer Feedback: Analyze customer feedback and complaints to identify trends and areas for

improvement.

Requirements

1. Food Safety Knowledge: Familiarity with food safety regulations, such as HACCP, GMP, and allergen

management.

2. Customer Service Skills: Excellent communication and problem-solving skills to provide exceptional customer

service.

3. Product Knowledge: Familiarity with food products, ingredients, and nutritional content.

4. Time Management: Ability to prioritize tasks, manage multiple customer inquiries, and meet deadlines.

5. Teamwork: Ability to collaborate with production, logistics, and quality assurance teams to resolve customer

issues.

Working Hours and Environment

1. Working Hours: Typical office hours, with occasional overtime to support peak production periods or

customer inquiries.

2. Work Environment: Office environment, with occasional visits to production facilities or warehouses.

Note that specific job scopes may vary depending on the company, industry, and specific role.

Interested applicants, please apply with your updated latest resume, stating your current and expected salary.

Singaporeans / Singapore PR and Malaysians are most welcome to apply.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

About us:

Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the concept of "from education to happiness" we have established a strong presence across the country, with 14 strategically located campuses. Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.

Introduction:

As a Customer Service Representative, you will be the primary point of contact between Tree Art and prospective customers. Your role involves educating customers about our course curriculum, providing information, addressing inquiries, and assisting in closing sales. You will collaborate closely with the Centre Manager to ensure a smooth customer registration and enrollment process. Your administrative skills, familiarity with Microsoft Office, and proactive approach will contribute to improving sales and enhancing the overall customer experience.

Role and Responsibilities:

● Perform administrative duties using Microsoft Office applications.

● Familiarize yourself with the Tree Art curriculum and programs.

● Identify and recommend course curriculum that aligns with customers' needs and objectives.

● Liaise closely with customers, addressing course inquiries through walk-in and online platforms, and facilitating sales closure.

● Collaborate with the Centre Manager to ensure a seamless registration and enrollment process.

● Collect and review feedback from customers to improve sales and enhance the customer experience.

● Maintain database records and analyze sales data for administrative purposes.

● Undertake any additional duties and responsibilities assigned by the Centre Manager.

Qualification:

● Possess at least a diploma in any field.

● Fresh graduates who are proactive and sales-driven are encouraged to apply.

● Prior experience in sales is an added advantage.

Benefits:

● Competitive salary commensurate with experience.

● Health insurance and retirement benefits (if applicable).

● Professional development opportunities.

● Paid sick leave.

-Showroom upkeeping and maintenance

-Attending to customers & their quote /queries

-Coordinating with production & sales department on job delivery

-Upkeep service standards and ensure total customer satisfaction

-Professionally & Effectively resolve any dispute or complaints

-Sourcing of special items under client request

-Liaise & Sourcing of suppliers and ensure timely stock delivery

-Good Understanding of inhouse products applications and designs

-Event planning & marketing support

-Inventory upkeeping

-Able to work as a Collaboratively as a Team & independently

-Good Communication Skills, well versed verbal & written English

-Maintain a professional image

- Data entry

- Ad hoc reports & reports reconciliation

-5 Days work week but must work on Saturday & Sunday (Off on weekday)

Duties & Responsibilies:

• Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
• Prepare and handling of day-to-day documents for delivery
• Assist & update customers with stock queries and shipment schedules
• Liaise with warehouse for shipments
• Prepare monthly reports for KPI
• Any other ad-hoc duties as assigned
• Assist for monthly stock take.

Requirements:

• Min GCE “O” Level with 1 year of relevant experience in related field
• Basic understanding on shipping & warehousing knowledge
• Good interpersonal skill & customer service oriented
• Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)

Working hours:

Monday – Friday; 9am to 6pm

Saturday 9am – 1pm (alternate after probation)

Location: Penjuru Road

Responsibilities:

• Build, establish, maintain and improve relationships with customers
• Perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Must be able to carry physical workload in warehouse
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements

• At least 1 year experience in customer service
• Ability to work under stress with minimum supervision
• Possess positive attitude
• Able to adapt to dynamic, fast-paced and challenging environment
• Training provided

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Job Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Back-up Support order processing in software system
• Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Customer Service Engineer to be part of their Engineering Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Customer Service Engineer:

• Provide technical support to customers and contractors, addressing product and application-related queries.
• Perform on-site measurements and system evaluations to identify opportunities for improvement and optimization.
• Conduct technical training sessions for stakeholders.
• Assist in product quality control through thorough testing and analysis.
• Handle additional assignments as required, showcasing flexibility and adaptability.

Requirements:

• Diploma or Degree in Engineering Discipline or similar field
• Relevent experience
• Experience with Building Management Systems (BMS)
• Possess valid Class 3 Driving License is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What You Will Deliver

• Provide quality customer services to prospective and existing clients in a professional manner
• Be proficient and knowledgeable with our products and services so as to generate interest in our customers
• Answer and handle customer’s enquiries, feedback and complaints with high service standard to retain existing customers timely and tactfully
• Make warm/cold & inbound/outbound calls to existing and potential customers
• Work with a team of customer servicing staff in providing full support to clients’ enquiries on account opening, application verification and account management
• Update monthly promotion log sheet /campaign log sheet /weekly report
• Simple administrative tasks such as data entry, editing, and processing of customer information
• Assist in any ad hoc tasks assigned by team lead and Managers

Who You Are

• Minimum 2 years’ relevant working experience in the Telemarketing/ Customer Service field is preferred
• Mature with a positive attitude, self motivated and desire to learn
• Customer service-oriented attitude, good team player with excellent communication skills and a strong sense of responsibility
• The skills and discipline to work both independently and as part of a team
• Able to work in a pressurized and fast paced environment
• Fluent in both English and Mandarin to liaise with main office (HK) counterparts is an added advantage
• Proficient in MS office applications e.g. Excel, Word, and Google Docs/sheets are preferred
  

Position: Sales Support Coordinator

Roles & Responsibilities

The Coordinator will support day to day coordination activities to the sales department in the customer service department. He/ She is responsible to assist in customer enquiry and ensure order fulfilment to meet organization on time delivery objective.

Responsible in handling sales enquiries

Handle full spectrum of order processing and coordinate deliveries/shipping

Tracking of sales orders to ensure order are on schedule and are send out in timely manner

Effectively communicating with customers in friendly manner, resolving any issues that arise professionally

Requirements:

• Min ‘N’ level or higher with 1 to 2 years relevant work experience preferred

• Entry level applicants are welcomed

• Competent in MS Office (Word/Excel) applications. Familiarity with Autocount software is an added advantage

• Good communication and interpersonal skills

• Detail oriented and able to multi-task

• Demonstrates sense of initiative with the ability to work independently and as a team player

• Results-oriented and able to abide by tight deadlines with a strong sense of responsibility

• Able to start work within short notice/immediately

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Highlight

Location near Macpherson MRT Station

On-job training will be provided

Duty Meal will be provided

Annual Leave/Medical/Bonuses

Responsibilities:

• Provide customer service and administrative support to the daily operation of Temple.
• Collect payments and issue invoices.
• Data entry and update system record.
• Assist in festival/celebration of Temple-related matters.
• Perform simple settlement of daily transactions.
• Perform general daily clerical duties.
• Ad-hoc duties are assigned as and when required.

Requirements:

• Minimum Secondary and N/O Level.
• Minimum 1-year experience in customer service or relevant field.
• Good working attitude and a strong sense of responsibility.
• Meticulous, well-organised and also a good team player.
• Proficient in Microsoft Office Suite.
• Willing to work on weekends and public holidays.
• Able to communicate proficiently with English & Chinese to liaise with English and Chinese-speaking customers.

Introduction:

As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration and enrolment experience for clients, enhancing their overall experience with our services.

Role and Responsibilities:

• Provide outstanding customer service by addressing inquiries from potential students through walk-ins and online platforms.
• Familiarize yourself with the curriculum and programs offered to effectively communicate with prospective customers.
• Identify and recommend courses that align with customers’ needs and objectives to facilitate enrolment.
• Assist in closing sales by guiding customers through the registration process.
• Collaborate with the Centre Manager to ensure a smooth enrolment process and maximize customer satisfaction.
• Collect and review customer feedback to contribute to continuous improvement in service delivery and sales strategies.
• Maintain accurate customer database records and assist in analysing sales data for reporting purposes.
• Perform additional duties and responsibilities as assigned by the Centre Manager.

Qualifications:

• A minimum of a diploma in any field.
• Fresh graduates with a proactive attitude and a sales-driven mindset are encouraged to apply.
• Prior experience in customer service or sales is an advantage.

Benefits:

• Competitive salary based on experience.
• Health insurance and retirement benefits (where applicable).
• Opportunities for professional development and growth.
• Paid sick leave.
• Discretionary bonus potential.

Working Hours:

• Monday: Off
• Tuesday to Friday: 1:30 PM - 7:30 PM
• Saturday and Sunday: 9:00 AM - 7:30 PM
• 
  

Join our team and contribute to creating an enriching experience for aspiring individuals in a vibrant campus environment!

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

The Opportunity:

• Our Client, MNC Test & Measurement Company
• Location: Clementi
• Gross Salary: Up to $4,000
• Working hours: Monday to Friday, 9.00 AM to 5:45 PM

Job Responsibilities:

• Open Service RMA/IRMA for incoming jobs.
• Follow up and respond to customer inquiries.
• Monitor and follow up on the status of overseas work.
• Raise purchase orders for service parts and third-party services.
• Coordinate the setup of retail POP/POSM with key retailers, collaborating with stakeholders such as licensors, licensees, retailers, PLS commercial, and the BA team to ensure significant brand and product visibility

Job Requirements:

• 1–2 years of experience in purchase orders and customer service.
• Proficiency in SAP, Oracle, or ERP systems is an advantage.
• Strong skills in Microsoft Office, especially Excel.
• Effective in handling customer inquiries and coordinating across departments.
• Experience in service event management and documentation.
• Excellent time management and ability to prioritize in a fast-paced environment.
• Fluent in English with strong written and verbal communication skills.

Next Step:

• Prepare your updated resume
• Simply click on 'Apply here' to drop your resume
• Shortlisted candidates will be contacted
• Please note that this is on a 1 year contract, subject to renewable.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333