Job Description of Customer Service Executive:

· Pick up customer's phone calls;

· Reply enquiry text and emails

· Assist and follow up with customer's request/order

· Pick and pack customer's order

· Coordinate with transporter/logistic partner for shipping/delivery matters.

· Follow up on collection of overdue accounts.

· Printing and Documents filling

· Data entry

· In-charge in others' Ad-Hoc duties as required

Job Requirements

• Strong teamwork and work ethic

• Good communication skills

• Able to work independently with minimum supervision, highly self-motivated, and possess a willingness to learn attitude.

• Proficient in Microsoft Office, especially Microsoft Excel, Word and Outlook

We are looking for a dedicated Customer Care Officer to join our team. As the first point of contact for our valued customers, you will handle inquiries, resolve complaints, and ensure a seamless customer experience. If you thrive on problem-solving and enjoy helping others, this role is for you!

Key Responsibilities:

• Respond to customer inquiries via phone, physically and chat promptly and professionally.
• Resolve issues by providing accurate information or escalating as needed.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with internal teams to ensure quick and efficient resolutions.
• Identify opportunities to improve the customer experience.
• Meet performance metrics, including response times and customer satisfaction scores.

Qualifications:

• High school diploma
• Proven experience in customer service or a related role.
• Strong communication and interpersonal skills.
• Proficiency with CRM systems and basic office tools (e.g., Microsoft Office).
• Excellent problem-solving skills and ability to stay calm under pressure.
• Multitasking and organizational skills.

Able to speak English/Chinese as you are require to communicate with technical team and support team.

5.5 days work week.

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• Nitec or Higher Nitec applicants will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

1、More than 5 years of international logistics experience

2、Familiar with the top five international shipping companies, booking and related experience

3、Familiar with China's import and export procedures

4、Good communication experience with China Customs

5、Familiar with the import and export procedures of goods in Japan, the United States, and Europe

6、Excellent oral and written skills in Chinese, English and Japanese

Job Scope:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Provide high level telephone, email and web chat support to our customers
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• To coordinate with operations management to carry out customer requests/appointments/changes etc effectively and efficiently.
• Process customer orders efficiently.
• Perform general administrative duties.
• Complete other ad-hoc tasks assigned by management.

Requirements:

• Minimum ‘O’ Level or at least 1 year of relevant experience.
• Possess a service-oriented mindset with excellent customer service skills.
• Proficient in Microsoft Office

Customer Experience Specialist/ Customer Service (Consumer Electronics - Home Appliances)

• Handle and resolve all customer queries
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing
• Preparation and generation of weekly customer service report
• Perform other assigned duties and/or project work.

REQUIREMENTS

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess good communication, and interpersonal skills.
• On-the-job training will be provided to ensure proficiency in role requirements.

Location: Company transport from Queentown MRT/ Walking distance from Labordor MRT

Salary: Up to $3500

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Boosting sales revenue and profitability by achieving sales targets
• Recommend packages according to individual needs and conditions
• Dealing with customer administration, incoming calls, inquiries and appointment bookings
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English

Job description

We are looking for a cheerful Full-Time Customer Service Executive-Receptionist to join our new dental clinic in Mid Feb 2025 onwards.

Work Location: 52 Craig Road, Singapore 089690 (MRT: Tanjong Pagar)

Work Timing: Mon - Fri (9 - 5pm); Sat (9-1pm)

Salary range from $2500 - $4000 depending on experience + AWS

Front Desk Operational Support

• Maintain & manage a welcoming, organised clinic reception area
• Greet & support patients upon arrival or over the phone
• Handle enquiries via phone calls/Whatsapp/Email/Walk-in
• Manage appointment bookings, follow up calls, cancellations through all platforms and ensure adequate time between appointments for doctors
• Ensure data entry accuracy into booking system
• Patient registration & billing
• Key in sales of dental products
• Manage pantry & serve beverage to patients
• Monitor toilets to ensure cleanliness

Administrative duties

• Maintain accurate up-to-date patients’ information and compliance with PDPA regulations
• Ensure proper record keeping & maintain filing system
• Prepare documents and submit dental claims via insurance, CHAS, Medisave portals
• Assist in sending, monitoring & receiving cases sent to the dental lab
• Perform additional tasks as needed by clinic manager or doctors

Requirements:

• Minimum GCE 'N' Level / 'O' Level / ITE
• Fluent in English (Malay/Mandarin is a plus)
• Computer proficient - simple data entry
• Proactive, collaborative & able to work independently
• Excellent interpersonal skills & service oriented
• Highly organised and able to multi-task
• Training provided

How to apply?

Interested candidates should apply here or submit their resume to [email protected]

Our client, a leading global card payment company is looking for candidate to join them as Customer Service (hotline) Assistant Manager.

Key Responsibilities:

· Handling correspondence from Head quarters

· Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter

· Always follow up on requests made by customers

· Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email.

· Keep current promotion, tourist and local information provided for the card member up to date

· Carry out the Sales promotion by offering good and attractive privileges or information to the card member (year-long offer)

· Maintain and improve the relationships with current merchants and establish the relationships with new merchants

· Manage the day-to-day operation of Lounge

The ideal candidate will possess the following:

· Experience in the hospitality industry

· Excellent customer service skill and ability to handle demanding customers

· Good knowledge of all tourists related requirements and credit card matter

· Intermediate PC skills

· Good negotiation and communication skills in Japanese as the role involves dealing with Japanese clients

· Good writing skills

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Job Description

• Provide excellent support experience to customers via all relevant communication channels.

• Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to our service standards.

• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.

• Prepares the necessary paperwork, such as quotations and delivery orders .

• Follows up on outstanding enquiries, back orders and customers’ payments.

• Liaise with Warehouse for order picking and readiness.

• Assist and liaise with Customers on their Ad hoc requirements.

• Other ad-hoc duties/tasks assigned by superior.

Job Requirement

• Minimum Polytechnic Diploma, or an equivalent qualification

• At least 1 year of experience in sales administration or customer service

• Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

• Proficiency in Microsoft Office applications, particularly Word and Excel

• A team player with a strong work ethic and a proactive attitude

• Ability to work efficiently under pressure and meet deadlines

• Exceptional attention to detail and commitment to accuracy

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Roles and Responsibilities

Admin and Operations

• Greet and assist learners and trainers with warmth and professionalism, ensuring a seamless experience.
• Assist with course setup, distribute materials, and provide logistical support to trainers and students.
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

What We’re Looking For:

• Willing to work on weekends
• Possess a Diploma or Degree in any discipline
• Strong interpersonal and communication skills with a passion for customer service.
• Excellent organizational abilities and attention to detail.
• Proficient in computer literacy eg. google drive, google sheet
• A proactive and resourceful attitude with the ability to multitask in a dynamic environment.
• Prior experience in customer service, hospitality, or administrative roles in an educational organisation is a plus

Interested applicants, click APPLY NOW or email resume to [email protected].

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Key Responsibilities

• Respond to local & overseas inquiries via phone, email in a timely and professional manner
• Process of sales quotation/order, delivery order/invoices
• Provide support to sales manager
• Prepare shipping documentation
• Liaise with forwarders on shipment matters
• Assist ad-hoc tasks when needed

Requirements

• fluent in English & Mandarin speaking and written
• Able to work independently while remain a strong team player
• Ability to multi-task, prioritize, and manage time effectively
• Familiar with sea/air freight procedures
• Familiar with SAP B1 an advantage

Training will be provided to assist candidate to uptake job scope

Other information

• Working hours: Mon to Fri (8.30am to 6pm)
• Working location: Defu Lane

Role Overview:
As a Customer Service Assistant (Remote), you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-home position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the various channels such as Telegram/Whatsapp/Instagram/Facebook chats and email, embodying the values of BeFound in every interaction.
• Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
• Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
• Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
• Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.

Qualifications:

• Previous experience in a customer service role is a MUST.
• Passion for skincare, makeup, and beauty education.
• Having a heart for people takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanour, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work rotating weeks shifts (Mondays to Saturdays, Tuesdays to Saturdays)

What We Offer:

• A work-from-home environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.

Description:

We are an established mobile equipment and services distributor, and we are looking for highly motivated individuals to join us as:

Customer Service Executive

The ideal applicant will be friendly, have a strong focus on providing excellent customer service, and take great pleasure in doing so. He or she must be both a team player and an individual worker. Candidates with backgrounds in order processing, after service support, and customer service are preferred.

Job Description:

• Provide customer service to walk-in customers
• Attend to telephone, email, and live chat inquiries in an effective and efficient manner
• Ability to understand customers' needs and provide appropriate solutions and attention
• Access to various service portals to retrieve the required information
• Escalate unresolved issues to higher levels
• Identify direct or cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions
• Provides regular reports to Reporting Manager
• Other ad-hoc duties assigned by Reporting Manager

Job Requirements:

• Minimum GCE 'N' Level
• Able to work under pressure
• Problem solver
• Able to converse in English fluently
• At least 2 years of customer service-related experience
• Experience in customer service or retail service in the Telecommunication related industry. (Preferably, not a must)
• A calm temperament and excellent negotiation and conflict resolution skills
• Ability to work independently and be an excellent team player
• Be willing to work on shift (5 days work week, 2 days of rest)
• Require to work on weekends/public holidays as per schedule
• Work hours will be day shifts, latest shift ending at 10pm and there will be no overnight shifts

The Opportunity:

Adecco is partnering with an Italian industrial battery manufacturer and we are looking for a Customer Service Executive to join their business permanently! Reporting to the Customer Service Manager, the successful incumbent will handle order processing activities through SAP and liaise with the manufacturing plant, warehouse and forwarders to ensure cargo ships out to customers on time.

• Permanent, Full-time opportunity
• Location: West region, Toh Guan area
• Working hours: Monday - Friday, 8.30am to 5.30pm
• Salary Package: up to $3,500/month + VB

The Job:

• Respond promptly to customer queries, handle complaints, and escalate issues as necessary. Liaise with colleagues for solutions, track resolutions, and follow up with customers.
• Process orders using SAP (SD module), verify stocks, manage priorities/emergencies, and organize shipments, including import/export documentation (e.g., delivery notes, bills of lading, certificates of origin).
• Create customer accounts, generate invoices, monitor payment deadlines, and manage overdue payments, including LC negotiations with banks.
• Collect and maintain export control and regulatory documents.
• Share customer feedback with teams to enhance products/services and support stock management with 3rd-party warehouses. Liaise on shipments and courier arrangements.
• Ensure timely order processing and deliveries to meet sales targets. Support commercial teams with order issues and freight charge verification.
• Stay updated on products, services, and system processes, attending workshops as needed.

The Talent:

• Min 1-2 years of order processing experience using SAP (SD module) in the manufacturing industry
• Strong communication skills to liaise effectively with both internal and external stakeholders
• Ability to learn and pick up new skills quickly

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!

Benefits:

· Good career progression

· Training provided

Job Scope:

• Build and maintain strong customer relationships.
• Address and resolve customer inquiries or issues promptly.
• Ensure accurate processing of orders and inventory management.
• Collaborate with teams to ensure smooth operations.
• Provide assistance and support to customers as needed.

Job Requirements:

· No experiences required

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Tan Pei Xuan (R24124430)

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant