Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: PSA

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities

· The control, administration and allocation of duties of all staff under his/her charge

· Ensure smooth operations and management of the component repair (CR) induction processes; in, through, and out of SAESL, delivering targets on time and maximising customer’s satisfaction

· Develop and grow new customer accounts

· Provide guidance to the team in resolving issues and investigation of customer issues

· Review CR induction performance to be in line with business needs

· Work with Commercial Team on the negotiation of contracts and agreement with customers

· Provide coaching, training and development to the team to achieve high performance

· Promote, and ensure compliance with, the requirements of the Company’s SMS within his/her work area

· Provide feedback to the Company regarding service failures or customer concerns

· Ensure that the Customer Business Team operates an effective Customer Single-Point-Of-Contact (SPOC) system that meets the need of the Company and its customers

· In the absence of the Customer Business Manager, to assume full responsibility and authority for their specific customer group

· Performs other related duties as assigned

Requirements

· Engineering/Business Degree with at least 5 years of experience in component repair business

· Proven track records in sales for aviation component repair

· Excellent organisational and leadership skills

· Strong communication and interpersonal abilities with customer-oriented mindset

· Excellent knowledge of MS Office, databases, SAP and information systems

Job Description:

• Assist in purchasing parts and processing of purchase order to suppliers.
• Prepare invoice and delivery order for shipment.
• Prepare accurate quotation to customers on different parts pricing.
• Coordinating with warehouse personnel in maintaining inventory of parts.
• Monitor delivery schedule and provide accurate update to customer regularly.
• Perform ad hoc duties as assigned.

Job Requirements:

• Good interpersonal and communication skill
• Related working experience preferred
• Well verse in Microsoft Office application especially Excel Spreadsheet
• Ability to work independently

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least Degree and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' / NITEC
• No exp needed - training provided

Location: Central

Working hours: Mon to Fri: 9am - 5.30pm, Sat: 9am - 1.30pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Description:

• Provide patient service to the visitor and patients
• Handling public enquiries, phone calls and walk-in
• Coordinate and schedule appointments
• Other ad-hoc duties as assigned

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Central

Working hours: 5.25 working days, office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities

• Verifications of customer’s / banker’s signatures
• Checking of teller transactions
• Transaction overriding
• Manage queue waiting time
• Problem solving and handling of customer feedback and complaint
• Preparation and checking of reports
• Reporting of suspicious transaction
• Ensuring that operational procedures are carried out and adhered to regulations/rules set
• Supervision / counselling of staff
• Training of staff in job knowledge

Job Requirements

• Diploma holder and above
• At least 3 years working experience in a retail branch
• Self-motivated with strong customer service orientation
• Effectively bilingual in English and Chinese so as to communicate with Chinese-speaking customers
• Interpersonal and communication skills.
• Problem solving skills
• Able to work on Saturdays

Duties and Responsibilities:

This individual will play a crucial role in developing and managing information cybersecurity for our clients. As a Cybersecurity Consultant, you will be responsible for developing, evaluating, and reviewing information security policies in accordance with relevant standards and frameworks such as ISO27001, NIST.

We are seeking an individual who can bring a high level of expertise and professionalism to our clients' cybersecurity needs. If you are passionate about cybersecurity, possess strong technical skills, and are eager to make a positive impact, we invite you to join our team as a CISO as a Service Consultant.

Job scope:

• Develop, evaluate, implement and maintain cybersecurity policies, procedures, and standards for clients.
• Provide cybersecurity risk management services, including conducting risk assessments, vulnerability assessments, and threat analysis.
• Manage and coordinate the execution of cybersecurity programs, ensuring compliance with industry/regulatory standards and frameworks, conducting security awareness training, and developing incident response plans.
• Offer guidance and mentorship to clients' security teams, including assisting with policy development, program management, and planning cybersecurity roadmaps.
• Collaborate with clients' executive teams to ensure the alignment of security strategy with business objectives.
• Conduct cybersecurity program assessments and provide recommendations to improve clients' security posture.
• Assist in developing proposals, statements of work, reports, and other deliverables as part of the sales and delivery process.
• Collaborate closely with other cybersecurity professionals to ensure the implementation and alignment of cybersecurity activities with clients' business objectives and requirements.

Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• At least 2-4 years of experience in cybersecurity, with experience in CISO office (e.g., IT security engineer), Governance Risk and Compliance (GRC), security assessments (VAPT, red teams) or similar roles.
• Proven experience in developing and implementing cybersecurity policies, procedures, and standards.
• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Knowledge of the latest threats and trends in information security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate.
• technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISA, CISM, or CRISC.
• Familiarity with common information security management frameworks, such as ISO/IEC 27001 and NIST.
• Excellent written and verbal communication skills coupled with a high level of personal integrity.
• Innovative thinking and leadership abilities with the capacity to lead and motivate cross-functional, interdisciplinary teams.

Preferred Skills/Qualities:

• Familiarity with Singapore cybersecurity regulations and related industry-specific standards
• Experience working with Singapore Government agencies/ministries.
• Strong client engagement skills.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Are you passionate about providing good customer service? Do you want to work with technologically leading products and make a real difference to the customer? If yes, we can offer you a position as a Customer Solutions Executive and be part of our Customer Service Team providing proactive, quality customer service for our customers.

What you will do

Customer Order Processing and Shipment Management

• Ensure timeline fulfillment of customer order, backlog management (expediting with various team) and communicate to customer proactively
• Ensure accurately billing/ CN issuance

Customer Collaboration and Improvement

• Continue to seek and drive improvements together with affiliates (order frequency, order level loading, DG management, SWAP planning etc.)
• Participate and work with relevant internal stake holders on projects

What you bring

• Bachelor's degree in Supply Chain/ Business Administration, or related fields
• 3-5 years of experience working in a supply chain environment
• Customer service experience preferred, with customer centric mindset
• Strong collaboration, coordination, communication and interpersonal skills to work with internal and external departments
• ERP System knowledge required/ preferred, but not mandatory.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Please note that this is a Sales Position

Core Responsibilities

• Be the first contact point for our existing clients.
• Meet personal and group sales targets.
• Provide quality customer service standards to achieve customer satisfaction.
• Develop and build strong client relationships
• Handle feedback, provide appropriate solutions and alternatives within the time limits, and follow up closely
• Service and manage new sales leads from sales development
• Submit monthly sales forecast and track sales figures
• Any other ad-hoc duties and assignments as required by the Sales Division

Job Specifications

• Minimum 2-3 years relevant experience in account servicing and sales support.
• Able to work independently as well as a good team player.
• Intermediate skill level in Microsoft Excel, Word, PowerPoint.
• Possess enthusiastic spirit with strong organizing skills, detail minded and able to multitask.
• Able to interact professionally with both internal and external customers.

Corporate Service Assistant / Office Admin
Working days & hours: 5 days work
Salary: S2500-$3200
Location: Sungei Kadut Loop (Yew Tee MRT Station)

Responsibilities:

• Responsible in general office tasks or administration
  Provide support to sections under Corporate Service department – HR, Purchasing,Marketing and Accounts.
• In-charge of Time (TMS) & Leave (WhyzeHR) Management; HR Induction for New Hires, Training Application, Claim Processing and Grant application.
• Assists in HR admin duties matters such as internal / external training
  processing, employee relations, improvement implementation, HR process anddocumentation filing, etc.
• Manage the daily attendance record and employee portal system.
  Keep up to date of office general filing system (e.g scanning / filing of operation records such as Sales Order, Invoices, PO, etc)
• Coordinate and assisting in travel arrangements (air ticket and hotel booking for oversea VIPs and staff)
• Overall office management such as maintain office supplies / inventories and regular checking of office stocks.
• Liaise with different vendors and manage procurement on facilities issues in the office stocks, pantry stocks, equipment etc.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities

• Foster and maintain close business relationships with community, corporate partners etc
• Assist the team in market analysis, identify gaps and potential opportunities with community, corporate partners etc.
• Liaise with stakeholders to roll out initiatives to enhance patients experience. Assess efficacy of initiatives through data analysis and present regular reports to managementAssist in the review of all clinical domains’ manpower allocation in outpatient clinics
• Assist in the planning and facilitating various outpatient clinic’s facility works by working closely with clinic stakeholders eg, Nursing, Patient Service and Operation Teams
• Participate in quality improvement initiatives to enhance clinic productivity and efficiency
• Engage stakeholders to identify and work on areas of improvement based on patient feedbacks to improve patient experience in outpatient clinics
• Provide support on clinical planning of doctors’ rosters and templates set up
• Monitor overall utilisation of clinic resources and different models of care in outpatient clinics
• Performs other duties/ projects as requested by supervisor
• Engage in building positive working relations between clinic staff and various stakeholder

Job Requirements

• A recognised Degree from any disc
• Minimum 2 years of experience in operations, preferably in healthcare setting
• Strong people interpersonal skills with a pleasant disposition and communication skills
• Proficient in Microsoft Office applications

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,600
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

The candidate is expected to perform the following duties:

• Prioritise and process customer orders and requests submitted by email
• Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
• Maintain thorough and accurate WMS records
• Learn how to use Tracking system and warehouse technology to deliver great customer care
• Check product availability for customer orders and order or restock items if necessary to satisfy the customer
• Assist the financial department to ensure customers is prompt on payment prior to delivery
• Communicate with customers about their orders, including any delays or changes in delivery

As a Service Planner, you will handle all aspects of planned service activities and generating service requests, reviewing job costs and managing field hours and reviewing the service jobs before sending them to invoice. Accuracy is an important detail in this role, as you will supervise technicians and facilitate the delivery of services. You will report to the Admin & Planning Manager. We recognise that people come from diverse backgrounds and skills and welcome all to apply!

In this role your main responsibilities include:

• Handle planned activities, e.g., planned repairs, retrofits, modernisation, and on-call activities
• Manage any purchasing needed for job execution. Verify that purchase requests are submitted without errors.
• Arrange sub-contracted services and equipment, including rentals
• Goods receiving for purchase requests
• Create service requests (SR) and work packages (WP) and assign them to field operatives
• Schedule and dispatch field operatives
• Manage all open jobs and their scheduling daily
• Review completed job costs including work hours, expenses, and materials before sending to invoice daily

Additionally:

• Respond and cater for any customer needs and requests, and escalate/delegate them
• Collect warranty information, monitor, and report any potential warranty or credit requests to the Managers before authorising work
• Manage miscellaneous activities, such as shipping/receiving, shop cleanliness, walk-ins for parts, equipment/building maintenance, answering phones

Job Requirement:

• Minimum Diploma in Business Administration or related
• At least 2 years (s) of working experience in related field
• Prior management experience and technical (electrical/mechanical) experience.
• Customer-oriented and PC skills.
• Willing to take on new and challenging tasks.
• Willingness to work overtime or additional hours.

If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/careers/meet-our-people

Position Summary:

Responsible for ensuring that the demand received from the customers is met whilst achieving high fill rates and minimal write offs by getting the “right demand” from the customers and by ensuring an efficient execution of the “order to cash” process. Involves working with the customers to generate the 24 months rolling forecast with targeted accuracy and then ensuring that all orders are processed with accuracy and efficiency along while minimizing risks

Responsibilities:

• Support the country-level forecasting process and balance demand forecasts, sales plans, and customer orders.
• Prepare for and participate in the country-level SOP process.
• Review each incoming purchase order against agreed MOQs, prices, and delivery timelines.
• Initiate the "Order to Cash" cycle by issuing a corresponding PO to the supplier.
• Monitor the progress of orders throughout the cycle, taking a proactive role in identifying and resolving issues to achieve high fulfillment rates.
• Coordinate between the customer and the supplier to ensure the availability of shipping documents for import/export license applications and final shipments.
• Communicate ETAs, potential delays, and other issues impacting delivery timelines to customers.
• Close POs and book costs in the system upon delivery completion.
• Review and assess the feasibility of order change requests, and execute them by coordinating with all impacted parties.
• Manage, analyze, and reconcile purchase orders internally and externally.
• Generate customer invoices to facilitate shipments and payments.

Requirements:

• Minimum Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• At least 3 years of experience in supply chain management or a related field.
• Proficiency in Japanese to communicate with Japan counterparts.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and experience with ERP systems is a plus.

Responsibilities

• Update patient meal requirements in the Meal Ordering System.
• Serve meals (Breakfast, Lunch, Dinner, Tea Break) and collect meal trays after service.
• Prepare and serve beverages.
• Serve adhoc beverages, snacks, and supper.
• Maintain and stock the ward pantry, including wiping down ward trolleys.
• Gather patient feedback and address meal-related issues.
• May be required to prepare beverages in the Central Kitchen.

Working Hours

• 6 days per week (off day based on roster)
• Shift timings:6:45 am to 3:15 pm
  12:30 pm to 9:00 pm
  

Apply now to join our team and make a difference in patient care!

EA License 22C1383

EA Personnel R22110043