Key Highlights

• Great exposure to the government sector
• Nearest MRT: Redhill
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,600 per month
• Contract Duration: 3 + 3 extendable months

Key Responsibilities:

• To provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre.
• To attend to enquiries relating to organization and other schemes and services
• To assist in updating daily logs and record keeping

Key Requirements:

• Degree in any related field.
• Knowledge in customer service will be an added bonus.
• Fresh grad is welcome to apply!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

We are looking for contract - long term patient service associate to be outsourced to our clients.

Job Description:

• Provides frontline services in areas
• Scheduling of appointments
• Payment collection
• Liaising with patients and caregivers
• Other ad hoc duties

Requirements:

• Min N/O/A/ NITEC/ Diploma Lvl
• Able to commit to the working hrs
• Have good communication skills
• Proficient in MS Office/Excel/Word

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

We are hiring Temp Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall cleanliness in the clinic

Job Requirements:

• Min N/O/A levels and above
• Good interpersonal and communication skills
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Salary: Basic $2,000 - $3,100 + $40 mobile allowance + OT applicable + VB

Time: Monday - Friday (8.30am - 5.30pm) (OT payable after office hours)

Location: Benoi Road

Responsibilities:

• Servicing and repair of material handling equipment i.e. disesel and electric fork lift / MHE.
• Troubleshoot and rectify MHE issues.
• Other tasks as assigned by workshop supervisor.

Requirements:

• Must possess Class 3 Driving License.
• 1 Year relevant working experience in servicing/ repairing electrical and/ or diesel forklift or automotive/ industrial equipment repair experience.
• Good communication skills.
• Able to read, speak and write English.
• NITEC in Automotive or equivalent preferred.
• Must be able to do standby shifts 2 weeks every quarter including weekends and public holidays and handle passive standby 2 weeks 3 times a year.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Customer Service Executive | Maintenance Planner | Pivot table and vlookup | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position Overview:We are seeking a highly motivated Japanese-speaking Customer Success Manager to join our dynamic team. The ideal candidate is tech-savvy, enthusiastic about customer success, independent, and possesses a creative mindset to think outside of the box.

Responsibilities:

• Build and maintain strong relationships with Japanese-speaking clients to ensure their success and satisfaction with our products/services.
• Serve as the primary point of contact for Japanese-speaking clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
• Collaborate cross-functionally with sales, product development, and marketing teams to drive customer success initiatives and improve product/service offerings.
• Conduct regular check-ins and follow-ups with clients to assess their needs, provide product demonstrations/training, and gather feedback for continuous improvement.
• Analyze customer data and metrics to identify trends, patterns, and opportunities to enhance the customer experience and drive retention.
• Proactively identify and address potential issues or challenges faced by Japanese-speaking clients, offering innovative solutions and strategies.
• Stay updated on industry trends, competitor activities, and best practices in customer success to inform strategic decision-making and maintain a competitive edge.

Qualifications:

• Fluency in Japanese (written and verbal) is required, along with proficiency in English for effective communication within the company.
• Strong interpersonal skills with the ability to build rapport, influence stakeholders, and resolve conflicts diplomatically.
• Excellent problem-solving skills with a proactive and solution-oriented approach.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.
• Tech-savvy with a solid understanding of software applications, SaaS models, and customer relationship management (CRM) tools.

Benefits:

• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Flexible work arrangements

If you are passionate about customer success, fluent in Japanese, and ready to take on new challenges, we would love to hear from you!

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Reception Duties:

• Manage school front counter services

• Handle visitors, parents, staff, and students' needs

• Address queries and complaints via phone

• Take and relay messages to appropriate staff

• Transfer calls as needed

• Manage office inventory and administrative stores

• Handle incoming and outgoing mail

• Manage lost and found process

• Maintain loan records of school items

• Provide general administrative support

• Perform data entry and other assigned tasks

Student Service Duties:

• Manage student early release and contact parents

• Coordinate between Form-Teachers & Student Management Team (SMT) regarding students' movements

• Monitor late arrivals, attendance, and CCA attendance

• Provide real-time attendance information to support SMT

• Manage students' cellphone confiscation process

• Assist in recording sick bay, ambulance, and incidents

• Manage student lift pass issuance

Requirements:

• Working in front counter services

• Working in the school environment

• At lease 3 years of experience in administration

• Proficient in IT environment, MS Office, WhatsApp Chat,

• Good communication and interpersonal skills

• Good team player with a high level of initiative

• Able to Multitask

• Good Social skills

• Problem solving

Work Timing:

• Mondays to Thursdays: 8:30am to 6:00pm, inclusive of 1hr lunch break

• Fridays: 9:00am to 6:00pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Teck Whye Crescent

Job Title: Customer Program Manager

Company: Aprisium Pte Ltd

Location: Singapore

About Aprisium Pte Ltd:

Aprisium Pte Ltd is an environmental company in the realm of contamination monitoring solutions, committed to leveraging innovative technologies to promote sustainability and profits for companies. Our comprehensive suite of products and services enables industries and governments to monitor and manage environmental factors effectively, ensuring a healthier and safer world for future generations.

Job Description:

Overview: Aprisium Pte Ltd is seeking a dynamic and experienced individual to join our team as the Customer Program Manager. The successful candidate will play a pivotal support role in supporting growth and expanding our market presence in the environmental monitoring sector. This position offers an exciting opportunity to support strategic initiatives, forge key partnerships, and drive revenue generation while contributing to our mission of environmental stewardship. They will support the VP of Business Development and Partnerships to achieve the business objectives.

Responsibilities:

1. Support Sales and Account Management:

· Support the sales team in identifying, pursuing, and closing sales opportunities with key clients and prospects.

· Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.

· Provide guidance and support to the sales team to optimize sales processes, enhance customer engagement, and drive revenue growth.

· Support in entry into new markets of ANZ and/or Europe

2. Cross-functional Collaboration:

· Collaborate closely with technology, product development, marketing, and operations teams to ensure alignment of business development initiatives with company objectives.

· Provide insights and feedback to internal stakeholders to drive product innovation, improve service offerings, and enhance customer experience.

· Act as a champion for Aprisium's values and culture, fostering teamwork, innovation, and continuous improvement across the organization.

3. Project Planning and Management:

· Develop and oversee project plans for contaminant monitoring projects, including timelines, milestones, and resource allocation.

· Coordinate with internal teams and external partners to ensure timely and efficient execution of projects.

· Monitor project progress and adjust plans as necessary to meet objectives and deadlines.

4. Stakeholder Management:

· Serve as the main point of contact for clients and stakeholders.

· Facilitate communication between clients, project teams, and regulatory authorities to ensure compliance with relevant standards and requirements.

· Address client concerns and requests promptly to maintain strong relationships and customer satisfaction.

· Build and nurture relationships with potential clients, stakeholders, and industry influencers to drive business growth.

5. Customer Relationship Management:

· Build and maintain long-term relationships with clients by understanding their monitoring needs and providing tailored solutions.

· Regularly communicate with clients to provide updates on project status, data analysis, and recommendations for action.

· Identify opportunities for additional monitoring services or expansion of existing projects based on client feedback and evolving needs.

Qualifications:

• Bachelor's degree in Environmental Science with expertise in innovation projects or related functions.
• Proven track record of success in Customer success, project sales, value-based selling, business development, sales, or partnerships, in the environmental monitoring and/or related industry.
• Strong understanding of environmental regulations, market dynamics, and technology trends affecting the environmental monitoring sector.
• Experience in the water, wastewater, and environmental industry is essential.
• Experience in the ANZ and/or Europe water industry is essential.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic thinker with the ability to solve complex problems, and drive results in a fast-paced, dynamic environment.
• Passion for sustainability and environmental stewardship.

Join Us: If you are a results-driven leader with a passion for sustainability and a proven track record of driving business growth, we invite you to join Aprisium Pte Ltd and make a meaningful impact on the future of our planet. Apply now to [email protected] be part of our dynamic team!

Industry: Beauty Salon

Your primary responsibilities include (but not limited to):

*Welcome and greet customer.

*Manage outlet administration; answer phone call, report, etc.

*Handle and process the customer's requests; complaints; comments; appointments, etc.

*Coordinate and promote marketing promotions to customers; through distribution of flyer and informing regular customers through tele calls

*Assist in stock take, house-keeping, etc

*Ad-hoc duities as and when required

No working experience is required as on job training will be provided

Computer Literacy

* Basic PC knowledge - MS Excel & Gmail (IS A MUST)

Language Abilities

* Able to read, understand and speak well in English

Others

* Dynamic, pleasant and service oriented personality

* Able to work independently

* Excellent telephone etiquette

* Able to start work immediately

Employment Type:

* Full Time, Permanent

Working Hours

* Saturday and Sunday 10am-9pm ($800)

OR

*Monday-Friday 10am-7pm ($1800)

OR

*Monday-Friday 11am-8pm ($1800)

OR

*Monday-Friday 10am-6pm ($1500)

Working Location

*AMK Hub

*Bukit Panjang Plaza

*Grantrall Mall Clementi

*Chinatown Point

*Choa Chu Kang MRT

*Hougang Mall

*Jurong Point

*J8

*Lot 1 Mall

*Nex Mall

*East Point Mall

*Sun Plaza

*Tampines Central MRT

*Yew Tee Point

*Northpoint City

*Tanjong Pagar

*White Sands

*Parkway Parade

*Causeway point

*Woodlands MRT

*Holland Piazza

*Wisma Atria

*City Square Mall

*Plaza Singapura

Leave:

* Annual Leave

* Child Care Leave and Maternity Leave

* Medical & Hospitalisation Leave

Benefit Summary:

• West Region
• Basic up to $2500
• Full Benefits Entitlement
• Government Sector
• Fixed working hour 11am to 7pm

Roles & Responsibilities

1. Coordinating and ensuring smooth running of F&B services for in-patient meals and in-house events in the hospital

2. Taking/compiling meal orders for private and special diet patients.

3. Ensuring all food trolleys are heated prior to dishing of meals, and despatching meals to the wards timely and correctly.

4. Attend and resolve patients'complaints, and tabulate patient’s feedback for management review.

Requirements

• Minimum secondary education

• Competent in MS Words, outlook and Excel

• Good Communication and interpersonal skills

• Physically fit and able to work staggered hours

• Attractive bonuses and benefits

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

About Our Clients:

• A freight forwarding company which is specializing in air freight, LCL freight and FCL freight.
• 5 days 9am - 6pm
• Salary up to $2,800
• Airport Cargo Road

Responsibilities:

• To assist in the customer service department.
• Must be self motivated and able to work independently.
• Must have the passion in learning and to accept this task.
• Some knowledge in air and sea logistics is an advantage.
• To handle all bookings for both air and sea.
• To liaise with air and sea carriers.
• To liaise with customers.
• To handle al air & sea documentation work like bookings, BL etc...

What You'll Need to Succeed:

• Minimum GCE ‘O’ LEVEL with at least 1 year of experience in freight forwarding industry related roles
• Experienced in utilising Microsoft Office and business emails

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Toh Qiu Wei | EA Personnel No.: R23116260

Working Arrangement

Location: Multiple branches

Work Days: Four weekdays, One weekend

Work Hours: 2 Weekdays 10am - 7pm, 2 Weekdays 12.30pm - 9.30pm

1 Weekend 8.00am - 6.00pm

Job Responsibilities

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes

• Keep abreast of latest MOE initiatives to stay relevant with customers' needs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Build rapport and maintain a positive relationship with all customers

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Minimum Diploma holder

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and on weekends (4 weekdays and 1 weekend)

• Able to travel to other branch if required (relief duty: east area)

*Position and remuneration can be negotiated based on the candidate's relevant experience(s).

*We regret to inform that only shortlisted candidates will be contacted.

Our Client:

• Marine and land technology industry
• Jurong East
• Mon – Fri, 9am to 6pm
• UP $4,000 Basic

Responsibilities:

• Install, troubleshoot, and maintain various marine navigation and communication systems such as Marine Equipment, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, maritime IT equipment, and VSAT systems.
• Conduct regular maintenance checks and inspections on installed systems to ensure they perform optimally and comply with safety regulations.
• Efficiently diagnose and resolve technical issues to minimize downtime and ensure continuous operation of onboard systems.
• Collaborate with internal teams and external stakeholders to coordinate installations, upgrades, and repairs as required, while staying updated on industry developments and regulations.

Requirements:

• Min. Degree in Electronics Engineering
• Min. 4 years of experience in Marine Navigation and communication systems
• Possess a General operator’s certificate of competency

For interested applicants, please click "Quick Apply.”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Chua Yun Jie (Clarisse)| EA Reg No: R24120480

JTE Recruit Pte Ltd | EA Lic No: 14C7215[AL1]

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

• Position :Service Engineer - MARINE/NAVIGATION
• Location : Bukit Batok
• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)
• Salary(commensurate depending on experience) : Up to $5200 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.
• Duration : Perm
• Industry : Marine Navigation system -MNC

​Main Responsibilities

• Provide service and commissioning support for marine communication and navigational equipment locally and oversea.
• Provide advisory and coordinate work carried out by shipyards or contractor.
• Taking ownership and responsibility on assigned projects or service jobs, ensuring their adherence toward company standards.

Requirements:

• Min ITE certificate/ Diploma in electrical/electronic engineering
• Minimum 2 years experience in trouble shooting of Marine Navigation and Communication Equipment.
• Experience in Radar and Ecdis system will be advantage.
• Able to work independently with minimum supervision
• Require to work overtime and travel overseas within short notice

Email to [email protected]

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Customer Service Executive - Maintenance Planner

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279