Responsibilities:

• Sales Strategy: Develop and drive the sales strategy under the guidance of the Director Business Solutions.
• Portfolio Expertise: Showcase a deep understanding of our range of solutions and their applications across various sectors to support our growth strategy.
• Business Planning: Create and execute a business plan that not only meets but exceeds set sales targets.
• Prospect Management: Manage the sales pipeline, identifying prospects, understanding their needs, and guiding them through the sales process.
• Solution Design: Lead the design and delivery of innovative solutions and proposals in line with industry best practices.
• Lead Generation: Be resourceful in generating leads, utilizing various methods like leveraging your network, cold calling, and using the sales process effectively.
• Client Relations: Build and maintain strong relationships with clients, new and existing, throughout the opportunity lifecycle.
• Operations Collaboration: Develop a strong rapport with the Operations team to ensure clients' requirements are met.
• Documentation: Prepare necessary documents such as proposals, tender documents, and presentations.
• CRM Utilization: Use the CRM system to track activity and opportunities, ensuring accurate and timely updates.
• Industry Insights: Analyze, collate, and present industry reports.

Requirements:

• Education: A degree in Business or Sales.
• Experience: At least 3 years of experience with a solid understanding of market trends in local F&B and institutional food service, along with a strong network.
• Sales Expertise: Proven success in consultative selling, influencing, and negotiating at a senior level in the B2B market.
• Professionalism: Display a high level of professionalism and integrity in all interactions.
• Communication Skills: Effective verbal and written communication skills.
• Organization: Meticulous and well-organized, with the ability to work under tight timelines.
• Business Acumen: Commercially astute, with strong financial and entrepreneurial experience.
• Proactivity: Proactive, self-driven, results-oriented, and highly adaptable.

Apply directly: https://www.careers-page.com/tyson-jay/job/L584YRY3/apply

Rexy Manpower Supplies Pte Ltd | EA License No.: 16C7954

Lim Kong Wei, Ivan | EA Personnel No.: R1109856

Admin (5.5 days / Customer Service / Sales Support / Up to $2800)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Basic: $2200 to $2800 based on experience
• 5.5 Days Mon to Fri 9am to 6pm, Alt Sat/Sun 9am to 1pm
• Location: Bendemeer

Job Description

Customer Relationship Management:

• Communicate with customers via phone, email, and in-person to provide information and assistance regarding product/service queries, orders, and general inquiries.
• Establish and maintain positive relationships with customers to ensure a high level of satisfaction and retention.

Sales Activities:

• Actively engage in sales efforts by identifying and pursuing new sales opportunities.
• Implement sales strategies to meet and exceed sales targets.
• Provide product/service information to potential customers and convert inquiries into sales.

Order Processing and Administration:

• Process orders accurately and efficiently, ensuring prompt delivery and customer satisfaction.
• Maintain detailed records of sales activities and customer interactions in the CRM system.

Problem Resolution:

• Address and resolve customer issues and complaints in a professional and timely manner.
• Collaborate with internal teams to ensure quick resolution of customer concerns.

Reporting:

• Generate regular reports on sales activities, customer feedback, and market trends.
• Provide insights and suggestions to improve sales and customer service strategies.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Location: Gul Circle MRT (Walking Distance)

Working days: Mon-Fri (Hybrid Working)

Benefits: AWS + VB

Key Tasks

• Analysis of tender documents and preparation of competitive and comprehensive bid for submission.

• Handling of customer enquiry/ tender for our products and services.

• Monitor and prepare Quotation and Tender records for Sales

• Reviewing existing quotations with clients to assess status

• Sourcing of materials for job related ancillaries to avoid disruption in production schedules

• Checking of stock availability to prepare bid and quotations

• Conduct of Contract Review in the event of an order

• Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders

• Update order progress with clients

• Maintenance and Preparation of presentation material, product information

• Promote all of Hunting Energy Services Pte Ltd’s products and services

Key Responsibilities:

• To prepare competitive bid/proposal in order to increase chance of award.

• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.

• To liaise constantly with Production personnel regarding job status

• To achieve customer satisfaction

• To create and maintain good working relationships

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

E-commerce Customer Service

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the frontline liaison between our company and our valued customers, ensuring exceptional service and satisfaction. If you are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

• Respond promptly to customer inquiries, providing accurate and timely information on order status, product knowledge, and related queries.
• Engage with customers through various channels, including phone, email, live chat, and WhatsApp, ensuring a seamless and responsive communication experience.
• Efficiently locate products, check stock availability, and facilitate order collection, delivery, and exchanges, including in-store exchanges.
• Handle a diverse range of customer queries, including complaints, promotion inquiries, product information requests, pricing inquiries, voucher usage, and gift registry assistance.
• Process customer orders, changes, and returns in accordance with established department policies and procedures.
• Demonstrate proficiency in Sales Order management and Invoicing to effectively assist customers with their orders.
• Generate manual Sales Orders as needed or upon customer request.
• Collaborate with the credit department to address disputed credit items, ensuring timely resolution.
• Managing E-commerce customer's comments and review through social media.
• Share constructive feedback with the company on service failures or customer concerns, contributing to continuous improvement initiatives.
• Work closely with the sales team to exceed customer service expectations and foster positive customer relationships.
• Adapt quickly to a fast-paced environment, demonstrating a passion for learning and efficiently utilizing new tools to enhance daily task management.
• If you are a dedicated and adaptable professional with a commitment to delivering exceptional customer service, we invite you to apply and be a key contributor to our customer satisfaction journey.

Jobs Requirements

1. Possess knowledge & experience with workflow of various e-commerce platform/systems (e.g., Lazada, Shopee, Shopify, etc) would be advantageous.
2. Computer literate in Microsoft Office (Word, PP, Excel).
3. Bilingual in English and Mandarin while handling enquiries with English or Mandarin speaking customers.
4. Friendly and customer-oriented with good communication skill.
5. Good team player to work alongside other departments.
6. Minimum GCE “N” level or Nitec/Higher NITEC/ SPM qualifications
7. Training will be provided.
8. Cheerful personality and well-groomed.
9. Singaporean/ PR/ Malaysian are welcome.

Salary Information

• 5.5-day work week (Monday – Saturday)
• Working hours
  9am to 6.00pm (Monday)
  9am to 1.00pm (Saturday)
• Basic Salary: S$2000-2200 / month

Benefit Information

• KPI: $300 / month
• Overtime Paid
• Medical Benefit $300/ year
• Insurance
• AWS + Variable Bonus
• 12-day annual leave (increase by 1 day each year up to maximum of 14 day)

Working location
22 Pioneer Cres, #03-06A West Park BizCentral, Singapore 628556

Job Descriptions

Manage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitative

Expand reseller business

Job Requirements

Min. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role

Can communicate in chinese
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quickly

12 Months Customer Service Officer x 10 - UP to $2700

Job Responsibilities:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Requirements:

• At least 1 year of relevant working experience
• Able to work independently in a face-paced environment while being a cohesive team member
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1989696
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• Salary: $2700 - $3000
• Working Hours: 9am to 6pm, Monday - Friday
• Working Days: 5 Days
• Office Location: Gani Building
• Work Location: Islandwide

Responsibilities:

• Perform installation, preventive and corrective maintenance, troubleshooting,
• software enhancement, bug fixes, testing and commissioning to meet project
• requirements
• Participate in meetings regarding project planning, installation and maintenance of
• security systems
• Perform other on site activities related to functionality for software and hardware
• systems (e.g. backend and frontend equipment for various systems not limited to
• Access Control, Auto-Gate/Barrier, CCTV and Intrusion Detection etc.)
• Responding to fault calls
• Identify and report all issues and potential problems
• Suggest and implement solutions
• Supervise and direct onsite team (e.g. technicians)
• Draft and submit reports
• Contribute to technical assessments and support projects and maintenance
• inspection activities
• To be responsible for operationality of systems deployed
• System design and drafting diagrams using AutoCAD, etc.
• Liaise with customer on works when needed
• Adhere to company's given rules and regulations

Requirements:

• 1 year (or more) proven experience as a field engineer
• Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering and other related fields
• Ability to travel and work according to a changing schedule
• Familiarity with security systems, networking systems or IT security will be an advantage
• Experience with managing and preserving technical equipment and tools related to security systems
• Class 3 Driving License (will be an advantage)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise and coordinate with Parts & Service Sales Representative and customer on all the CVA activities
• Plan and schedule service jobs to meet department KPI’s, and customer timeline
• Raise and submit parts requisition to parts administrator to order, and to receive PM service parts for technician to execute the service job
• Raise purchase order to sub-contractor / vendor, goods receive and to compile require documents to finance department for payment
• Monitor customer machines working hours before due for PM service, open work order, monitor CVA work progress, and close job
• Provide administrative support to service department
• Ensure all work procedures and work processes comply with ISO9001/14001 Quality Management System
• Others ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma or equivalent qualification with 1-2 years experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

As a Marketing and Customer Service Executive for a TCM clinic, you will be based at the retail outlet. Your major responsibilities would be:

Marketing

• Assisting in implementing and executing marketing and promotional strategies, including KOL management
• Designing marketing collaterals and content and video editing
• Managing Company and Brands' website and social media channels
• Monitoring competitors' movements to identify gaps in Company's services and marketing
• Identifying and collaborating with potential partners

Customer Service

• Assisting TCM Physicians to provide care, treatment, therapy and consultation to patients
• Attending to queries and sales regarding products and services
• Assisting in daily clinic operations such as patient registration and scheduling of appointments, patient records, updating of sales records, issuance of receipts, laundry, inventory, housekeeping and maintenance of clinic and rooms' hygiene and sanitization

Requirements:

• Work retail hours
• Knowledge or past experience (at least 1 year) with TCM, marketing and social media
• Customer-service oriented
• Minimum diploma in any discipline

Job Description

The Assistant Customer Support Engineer (ACSE) will be responsible for executing the functions of MCR (Master Control Room) which is a 24/7 service. This includes :

• Monitoring all permanent & occasional services in MCR, follow the SOP to restore the service in case of any issues. Report and escalate the incident to the next level if needed.
• Handle the customer enquiries and booking request.
• Arrange the resources and co-ordinate with other Regions and third parties for the ad hoc transmission & turnaround services.
• Input the booking request into the booking system, ScheduAll.
• Operate the measuring and monitoring tools to ensure all services are meeting the specifications.
• Monitor and carry first line operations for the facility equipment, such as but not limited to Antenna Control, Up/downlink RF platform, compression & transmission platform. Report to the supporting engineer and corresponding vendors if any anomaly were detected.
• Monitor the facility infrastructure, such as but not limited to Power Supply System & Air Conditioning System and report to the corresponding vendors if any anomaly were detected.
• Roles & duties are subject to change according to the changing of business needs.
• Need to work on 12 hours rotating shift.

The ideal candidate would have:

• a good understanding of satellite and fiber transmission.
• a good understanding of IP protocol and networking.
• an understanding of video & audio quality measurement and compression systems will be an added advantage.
• experience in the technical and operation areas of a similar broadcast environment but no experience also be considered.
• strong attention to details.
• effective communication and time management skills.

This person must be a team player, customer focused dedicated, energetic and has strong multi-tasking skill. The position is based in Singapore.

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B Retail
• Position Title: Counter Staff (Customer Service)
• Working Location: Islandwide
• Working Hours: 5 days (10 AM – 10 PM)
• Salary Package: Basic Salary up to $1,825 + OT + Sales Incentives + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Greet and build rapport with customers.
• Attend to customers' enquiries.
• Upsell and promote the products to the customers.
• Handle daily cashiering duties including opening and closing procedures.
• Monitor stock levels of supplies and inform the Supervisor with regards to ordering supplies when necessary.
• Follow the Company’s procedures on food hygiene and safety standards at the outlet.
• Provide excellent customer service at all times.
• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Previous F & B experience as a cashier, waiter/waitress or service crew preferred.
• Must be service & sales-oriented (able to do upselling).
• Good personal presentation, hygiene and food safety skills.
• Able to work in a fast-paced environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65780 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Full spectrum of HR and administrations, including Recruitment, Compensations and Benefits, Performance appraisal, Payroll Processing, implementation of policies, staffs discipline/ disputes and other HR related functions.

Jobs responsibilities

• Managing the full cycle of recruitment
• Manage issues pertaining to foreign workers.
• Manage employee welfare matters.
• Work pass applications, renewal and cancellations.
• Carry out HR policies and processes,
• Ensure HR practices are in compliance with local labour legislation and regulations,
• Provide daily operational HR administration support and other administrative duties.
• Payroll processing
• Assist in Company’s event.
• Attend to employee enquiries
• Assist in other HR initiatives and projects as and when directed by superior.

Jobs requirements

• Minimum of a Diploma Human Resource Management or any related discipline is preferred.
• Minimum of 2 years of relevant experience in similar capacity
• Knowledge of local employment laws, e.g. Employment Act, CPF Act, etc
• Hands-on payroll experiences. Payroll software Timesoft will be an advantage.
• High level of integrity and responsibility
• Positive working attitude and team player
• Good interpersonal and communication skills.

Job Highlights

• 5 days work week
• Friendly working environment
• Transportation provided

Salary range

• $2700 - $3000

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-Year Contract (Convertible to Permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Information:

1. Working Hours: Monday to Friday, 8:30 – 17:30
2. Basic salary range S$2,200 - S$2,400 + Transport allowance $120
3. Attractive remuneration package
4. Variable bonus & AWS
5. Medical & dental benefits
6. Transport pick-up near Clementi MRT station provided.

Responsibilities:

• Support daily customer service functions such as attending to email enquiries & calls.
• Deal with customers and transporters to arrange for local shipment delivery.
• Handle air and sea shipment booking with freight forwarders.
• Handle customers’ complaints and conduct investigations (if any)
• Update and submit daily/monthly reports to customers.
• Handle import and export permit declaration
• Prepare simple draft logistics billings.
• Handle ad-hoc task upon customer request (if any)

Requirements:

• Min O’ level or related Certificate in Logistics Management
• Min 2 years of working experience in 3rd party logistics will be an advantage.
• Proficiency in Microsoft Office

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Officer
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30 am – 5.30 pm, Saturday 8.30 pm – 12 pm)
• Salary Package: Up to $2,400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support order confirmations and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Inexperienced candidates are welcome to apply as training will be provided
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65592 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- Comprehaensive Health Insurance Plan with Raffles Insurance with the option to upgrade at subsidized corporate rates.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

As a customer service officer at our health-retail setting clinic, you will be the first point of contact of our patients.

The following will be your major responsibilities:

• Greeting and welcoming patients, both in person and on the phone.
• Bringing patients on a first-time tour of the clinic.
• Maintaining prompt and accurate records of all data, appointments, services done and transactions in our CRM.
• Keeping up-to-date on e-mails and tele-records.
• Calling and scheduling appointments for patients and following up with them, especially for missed visits or no-shows.
• Assisting colleagues in patients' therapy sessions.
• Inventory management.
• Sanitization and keeping clinic clean and neat.
• Assisting in achieving clinic's KPIs.

Work schedule: 5.5 work days

Working Hours:

8am - 5pm Monday - Friday

Work Location:

Clementi

• Daily Vacuuming, mopping & sweeping the floors, washing of toilets, sinks, floor maps
• Daily Cleaning all surfaces & switches, clearing of office rubbish bins
• Cleaning of glass doors daily/ windows
• To replenish toiletries (soap, toilet rolls etc)
• To inform when toiletries require restock
• To carry out any other reasonable duties within the overall function of the job

Work Schedule

This job has the following work schedule:

• Monday - Friday
• Office hours

Benefits & Perks

This job has the following benefits:

• Training & professional development
• Medical coverage

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Service Desk
• Focus: 1st level IT helpdesk support, Customer Service, Service Now
• Office location: Singapore, Bugis
• 44 Hours per week (Including weekends and Public Holidays) or as advised by the Engagement Manager

The Talent

• Open to work on weekend and public holiday if scheduled
• Strong Knowledge Service Now
• 1st level IT Helpdesk support
• Excellence Communication Skills

The Job

• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents.
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents.
• Prepare daily and weekly report, proficient in excel.
• Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Service Desk
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

* to provide quality post sales service which include installations, commissioning, customer training and corrective maintenance

* to response to customer service requests to troubleshoot problems and take corrective action

* to provide timely and accurate external and internal professional reports

You will perform frontline duties in the area of registration, appointment scheduling and payment collection, and provide support to service improvement initiatives/projects to ensure smooth and efficient patient flow in the clinic. You are required to handle patient service duties such as providing assistance to doctors, radiographers and patients in the consultation / procedure rooms, conducting basic patient assessments, liaising with various departments on patients' appointments for tests/procedures, and briefing patients on the preparation needed prior to their tests/procedures.

Requirements

• A general Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/ Healthcare (Administrative Support) or its equivalent
• Proficient in Microsoft Office applications
• Pleasant disposition with good communication skills
• Ability to speak a second language or dialect(s) would be an advantage (to liaise with non-English speaking patients)