We are looking for highly independent and hands-on individual to join our operations team as CUSTOMER SUPPORT EXECUTIVE. You will be responsible for following:

Job Description:

· Permanent fulltime position, 5 days week

· Reporting to immediate supervisor in Operations

Job Roles and Responsibilities:

· Sales Order management:

o Sales and operational role on Customers’ orders, requirements and deliveries.

o Issuance of Sales quotations, Sales orders and Delivery orders.

o Ensure customers’ requirements and enquiries are executed and responded.

o Monitor and ensure timely deliveries to customers.

o Maintain good customer service relationship.

· Purchase Order management:

o Purchasing and operational role on Suppliers’ orders, requirements and deliveries.

o Sourcing for Supplier and Issuance of Purchase orders.

o Monitor and ensure timely deliveries from suppliers.

· Coordination of import/export shipment and local deliveries.

· Admin and any other assigned related duties.

Job skills and requirements:

· Good interpersonal, negotiation and coordination skills

· Effective communication skills in English (written and spoken) will be preferred

· Effective time management skills

· Customer oriented

· Able to work independently, multi-task and work cohesively

· Min. 3 years of related working experienceand background in Defence Aviation is preferred. Salary will commensurate with experience.

· Proficient in MS Office applications

· Qualification: Diploma and above. Training will be provided for those below Diploma holder.

Only Singaporeans need apply

Morgan McKinley is seeking a talented Incident Management Specialist to be a crucial part of our team!

If you thrive in a fast-paced environment, excel in problem-solving, and are passionate about delivering top-notch IT support, this position is for you.

Location: Commonwealth
Working Hours: Night Shift (7pm-8am), Day Shift (7am-8pm, mostly weekends and holidays)

Responsibilities:

• Log and process incoming calls and emails.
• Assess incident impact, urgency, and priority.
• Provide initial troubleshooting and support.
• Escalate unresolved incidents to the Application Maintenance team.
• Serve as the primary contact for incidents.
• Prepare daily and weekly reports using Excel.
• Confirm closure with users upon resolution
  

Requirements:

• Diploma holder or equivalent.
• Strong incident management and troubleshooting skills.
• Proficient in Excel.
• Excellent communication and interpersonal skills.
• Night shift and weekend availability.
• Previous relevant experience preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job description

* Administrative works

* Work closely with sales and operation team

* Handle customer’s enquiries

* Produce invoice and quotation

* Other ad hoc tasks given

Working hours

Monday - Friday (9am-6pm)

Saturday (9am-1:30pm)

Job Description

• Industry/ Organization Type: Manufacturing (Marine)
• Position Title: Service Technician / Maintenance Technician
• Working Location: Tuas
• Working Hours: 5.5 days (Mon – Fri, 8.30 am – 5.30 pm, Sat, 8.30 am – 12.30 pm)
• Salary Package: Basis up to $2,500 + AWS + OT + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Conduct routine service, maintenance, and repair of marine turbochargers
• Troubleshoot technical issues and provide timely solutions
• Ensure the equipment is in good operating condition after inspection, service and repair
• Follow according to the maintenance schedule
• Safety of all machines for production and quality
• Other general maintenance works

APPLY NOW!!!

• Physically fit
• At least 1 year of relevant work experience

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65946 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: Customer Service Executive (Shipment)
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Strong in operations and customer service-related industry.
• Handling day-to-day operations independently.
• Data creation and entries.
• Daily interactions with customers and vendors on shipment status.
• Arrange Import/Export documentation & provide daily customer support.
• Interact with cross-functional departments to ensure compliance, and facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, and draft responses to Customs inquiries.
• Other duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Experience in inventory management with strong administrative skills is a plus
• Knowledge of SAP order processing is an added point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Service Technician (Electrical/Electronic)
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 2800 + Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the Sales and Project teams
• Perform general servicing, repair, testing, and troubleshooting of industrial electrical products
• Carry out site works as and when required

APPLY NOW!!!

• Min. NITEC certificate in Electrical / Electronic Engineering
• Experience in related field is a plus
• Training provided to an inexperienced candidate
• Able to work independently and a strong team player

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65890 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics/ Freight Forwarding
• Position Title: Customer Service Coordinator/ Logistics Coordinator
• Working Location: East (Kaki Bukit/ Changi Airfreight Centre)
• Working Hours: 5.5 days (Mon – Fri, 9 am – 6 pm; Sat, 9 am – 1 pm, will change to 5.25 days after probation)
• Salary: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage customer shipment requirements and provide exceptional service.
• Achieve budget targets for Sales and Agency Traffic.
• Enforce proper work procedures and company regulations within the team.
• Maintain and update all essential sales tools and information.
• Identify and develop new business opportunities to expand sales.
• Handle debt collection by collecting outstanding debts and addressing disputes or issues with Freight.
• Perform additional duties as assigned from time to time.

APPLY NOW!!!

• At least GCE “O” level and above
• Minimum 1 year of related working experience in the freight forwarding or logistics industry. Inexperienced candidates are welcome to apply as training will be provided.
• Proficiency in MS Office
• Able to work on Saturdays (half day).

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65708 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

• Technical Helpdesk
• Issue Management
• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents
• Prepare issues statistic for reporting purposes.
• Prepare daily, weekly and monthly report Daily monitoring
• Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• Support daily customer service , including complaints (enquiries, calls, emails)
• Arranging delivery for local shipments
• Update and submit daily/monthly reports to customers
• Prepare simple draft logistics billings
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirements :

• Able to multi-task, prioritize and time management
• Proficiency in Microsoft Office

Service Technician (Home Appliances) - Class 3 / Repair / Installation [3770]

Salary: $2200 - $2900

Monday - Friday l Alternative Half Day Saturday

8:45am - 5:30pm / 9am - 1pm

Location: Upper Thomson - Near Thomson Nature Park

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Requirements:-

1. Possess a valid Electrical Technician License.
2. Minimum Higher NITEC in Mechanical/Electrical/Electronics.
3. Possess Class 3 driving license
4. Knowledge of MS Office applications.
5. Experience in Electrical / Refrigeration trouble shooting is advantageous.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Responsibilities

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; Applicant without CEI must be comfortable with taking the course + exam
• Minimally O-Levels;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Office Locations

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,500 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

• Monitor service levels performance against critical measures set in service contract

• Review monthly invoices billed by vendor

• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

• Review processes and identify areas for improvement, risk and control.

• Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

• Prepare and facilitate audits by internal, external or regulatory audit functions.

• Provide operational support to Business Units for new initiatives.

• Manage Business Continuity Planning (BCP) for outsourced-related matters

• Support Data Loss Prevention (DLP) implementations in the outsourced area

• Perform and support site visits with site visit SMEs and control functions

• Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Requirements

• Strong leadership skills with sound, analytical and decision making abilities

• Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

• Strong people-relations and influencing skills

• Demonstrate critical thinking: ability to suggest improvements and identify risks

• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations

• Domain knowledge in courier services or cheque processes will be an added advantage

JOB SCOPE:

· Working with senior management to develop and implement policies and actions;

· Drafting of regulatory instruments such as legislations and subsidiary legislations under the purview of the organisation;

· Providing legal advice and interpretation with respect to various legislations administered by the organisation, as well as all other laws of Singapore as required by the organisation in the discharge of its duties and functions;

· Drafting, reviewing and providing sound legal advice on a broad range of legal issues;

· Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;

· Developing and setting in place internal legal processes and guidance for the various Divisions including setting up a repository of legal advice rendered to the organisation;

· Advising and managing potentially contentious matters;

· Managing and liaising with external lawyers; and

· Undertaking such other tasks/projects as may be assigned from time to time.

· To complete daily job given.

· Other relevant duties as may be assigned by the client

REQUIREMENTS:

· A law degree and be called to the Singapore Bar (or other commonwealth jurisdictions).

· At least 4 years post-qualification experience.

· Corporate work experience (especially in contract law) would be an advantage.

· Versatile and self-motivated with strong analytical skills.

· Able and willing to multi-task and work well under pressure handling a wide range of legal work.

· Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.

· Team player who is also able to work independently with minimal supervision.

ADDITIONAL INFO:

· Contract type: 1 year with option to extend 1 year

· No. of candidates required: 1 pax

· Salary: Salary will commensurate with qualification and experience.

· Working hours and days: to be specified

· Date of commencement: 2024

· Working location: Central (Lavender MRT)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via

www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notify

Lic 95C4455

* 5 days work week

* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)

* Basic + Flexi Allowance + AWS + VB

* Location: Expo MRT (walking distance from MRT station)

* UK MNC company

* Permanent role

Our client is a UK MNC company who providing healthcare and security service to various industry

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• To be the first point of contact for members, end users, clients, service providers and colleagues
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Positively promote company to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 1-2 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Information:

Rotating shift, 24 hours 7 days on-call duty

Responsibilities:

✅Lead and direct Service and Maintenance Team's activities

✅Plan and supervise activities to ensure daily operation and appropriate maintenance service

✅Select and coordinate subcontractor activities including procurement and outsourcing services

✅Manage and monitor technical & administrative records and documents

✅Respond to calls for service support and emergencies 24/7

✅Communicate and collaborate with the customer, internal departments & vendors

✅Perform test, inspection, adjustment and troubleshooting of PBT equipment

✅Comply regulatory standards; i.e applicable laws, radiation safety regulations and internal policies

✅Adopt new technology, products and processes in daily operations

✅Develop a complete working knowledge of Proton Beam Therapy

Requirements:

• Diploma/Degree in Engineering discipline
• Min 5 years as Site Manager & experience leading a team
• Computer literacy & able to converse in Japanese on technical level with Japan HQ
• Know to use DVM, oscilloscope, micrometers etc.
• Able to work at high height and to lift 20kg in a radiational environment.
• Background in QA & Maintenance in industrial plants, medical devices or nuclear power equipment
• Familiarity with working in area of high-voltage, radiation and electromagnetic
• Knowledge in Mechanical, electrical and control system
• Capable to perform testing, inspection and maintenance of the system

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Chinese Restaurant Group

Working Location : Islandwide

Salary up to $2500 or above

Responsibilities:

• Welcome customers warmly to the restaurant
• Assist to take customers' orders
• Serve food and beverages to customers
• Generate customers' orders and bills
• Setting up and clearing of tables

Responsibilities

· Assist in scheduling of future appointments

· Registration of patients

· Assisting the doctors and nurses in basic medical care if needed

· Data entry of patient’s particulars into the hospital system

· Handling phone calls and enquires and providing information

· Other ad hoc duties as assigned

Requirements

· Min GCE N/O or ‘A’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho
R23114223
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Lead a customer service team across multiple channels within the retail and membership sectors, ensuring consistent, efficient service delivery.
• Ensure compliance with Service Level Agreements (SLAs), Standard Operating Procedures (SOP), and business continuity plans, promptly addressing any gaps or incidents.
• Oversee outsourced contact center activities, conducting regular performance reviews with vendors to enhance service quality.
• Handle escalated feedback promptly, providing effective resolutions.
• Collaborate with internal and external stakeholders to resolve issues and operational hurdles.
• Foster a positive team environment, motivating achievement aligned with organizational objectives.
• Set and review individual/team goals, fostering continuous development.
• Collaborate with the Service Culture team to identify training needs, updating SOPs for improved efficiency and enhanced customer experiences.
• Conduct performance appraisals and offer constructive feedback to team members.
• Compile and analyze data for managerial reporting.

Requirements:

• Hold a Degree in any discipline with a minimum of 5 years' experience in retail, e-commerce, or customer service.
• Ideally, have at least 3 years of supervisory experience with a proven leadership track record.
• Familiarity with systems like SAP or Zendesk is advantageous.

Other Details:

• Work Location: Joo Koon
• Contract: 1 year

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Clinical Patient Service Assistant - HealthCare Assistant

Roles & Responsibilities

Responsibilities:

· Performance of ECG, Spirometry, Eye, Hearing Test, Step Test and other inclinic Testing etc

· Performance of Patient Escort / Transport to & from Hospital and Clinic

· Coordinate with the Medical Personnel

· Maintain medical equipment/ medications etc in working order and cleanliness and working environment

· Attends to any other patient / clinical requirements when needed.

· Use of Telemedical devices to assist Medical Doctor/Nurse for Patient Care

. Assisting the Doctor for Various procedures ,in clinic test and services

. Handle registration of patients, phone calls, emails, electronic communications etc

. Provide In clinic Patient care services

. Use of Electronic Medical Records

. Medication – dispensing and management

. Helps to maintain a clean, safe and neat clinic environment

Requirements:

· Female Personnel / Male Personnel

· Relevant experience is welcome

· Punctuality and Responsible - a very important aspect

· Able to work independantly

. Working Hours: 5.5day week -- 8am/9am to 5pm/6pm - Weekdays, 8am/9am to 12noon/1pm- Saturday

Successful applicants without the qualifications or relavant experience will undergo in house training

Salary starts from $1800 - depending on relavant experience

Applicants

Only Singapore Citizens or Permanent Residents need apply

All potential applicants to send in resume/CV to:

Email: [email protected]

All applications by email please write in Subject: " Clinical Patient Service Assistant - HealthCare Assistant"

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Experience in related field
• Experience in servicing Refrigeration / Robotic Liquid equipment is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De