Service Delivery Manager is responsible for managing and monitoring Service Level Agreement’s (SLA) requirements so as to ensure the contractual requirements level is met. The incumbent will maintain long term healthy customer relationships, acting as the bridge between clients and internal teams. The role requires the incumbent to demonstrate independence and strong leadership abilities to drive, excel and achieve goals.

Responsibilities:

• Lead and drive the service delivery and projects implementation
• Manage and communicate with key holders on operational support daily
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for account delivery
• Responsible for service delivery of account and prioritization of work requests
• Work with Business to integrate new, enhanced and existing service offerings for the account
• Provide the customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Ensure annual customer survey meets the expected customer satisfaction rating
• Work on financial cost priorities to ensure a balance between customer satisfaction and Company’s business objectives
• Any other ad-hoc duties as required or assigned

Requirement:

• Comfortable taking Measles and Diptheria vaccination
• Bachelor Degree or Diploma in Information Technology / Information Systems / Computer Science, Business IT or other relevant disciplines
• At least 3 years of relevant experience
• At least 2 years of IT outsourcing experience with proven ability to work in large groups and for large accounts to lead large teams
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available through the company, along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and pro-active in resolving issues and identifying new opportunities on the account for the company
• Effective interpersonal skills both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems
• Experience in coaching and staff development is mandatory
• This role may required the incumbent to support after office hours if needed.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

For a limited time only, we offer $2,000 joining bonus! *until all current vacancies are filled*

And great employees and medical benefits:

• Guaranteed yearly salary increment
• Annual performance bonus
• Monthly performance incentive
• Rapid career advancement for high performers
• Medical with dental benefits
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

We’re hiring at our outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, WhatsApp or call us at 8181 0610.

Salary: Basic $2,000 - $3,000 + $40 mobile allowance + OT applicable + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Benoi Road

Responsibilities:

• Servicing and repair of material handling equipment i.e. disesel and electric fork lift / MHE.
• Troubleshoot and rectify MHE issues.
• Other tasks as assigned by workshop supervisor.

Requirements:

• Must possess Class 3 Driving License.
• 1 Year relevant working experience in servicing/ repairing electrical and/ or diesel forklift or automotive/ industrial equipment repair experience.
• Good communication skills.
• Able to read, speak and write English.
• NITEC in Automotive or equivalent preferred.
• Must be able to do standby shifts 2 weeks every quarter including weekends and public holidays and handle passive standby 2 weeks 3 times a year.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Hi, We are OPPA SHA SHABU & KOREAN BBQ Restaurant at 1 Selegie road GR.iD Mall S188306

We are looking for Part timers who willing to work as hall service staff.

1) short term working available

2) meal provide

3) uniform provide

4) training will be provide

5) no order taking (we are buffet restaurant)

6) 3~4 day working availble

7) can choose your working hours 10am ~ 10pm

8) Min $10/hour ~

Please contact whatsapp 97558546 OPPA Shashabu

** open to Singaporean,PR only

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

The position is responsible for overall engineering efficiency throughout the entire development lifecycle in the Global LIVE team. The role involves building internal frameworks, tools, and platforms to enhance the online system's applicability while expanding the business worldwide.

What you will be doing:

- Building advanced, standardized, and user-friendly frameworks, tools, and platforms to improve development efficiency in the engineering team.

- Collaborating with engineering, infrastructure, security, and product teams to implement DevOps solutions to ensure compliance, scalability, and reliability of the system.

- Actively monitoring and identifying areas for efficiency improvement, working with business R&D teams and SRE, and building metrics to measure progress.

- Being able to handle complex online issue troubleshooting and guarantee SLA.

Qualifications

- Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.

- Backend development experience, proficient in at least one backend programming language, such as Go, Python, or Java.

- Familiar with common data structures and algorithms, possessing good programming habits and code style.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Support Officer

$1800 - $2200

Location: Kaki Bukit

5.5 Days Mon to Fri 8am to 5pm, 8am to 12pm (Before probation)

After probation, Alt Sat 8am – 12pm (WFH)

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the managers, executives & coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customers
• Disseminate work requests to operations staff and subcontractors
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

ROLE DESCRIPTION

Responsible for timely and accurate issuance of documents. Manage a team of juniors and raise any issue and proposal to superior.

JOB RESPONSIBILITIES

· Ensure to issue accurate SO(Sales Order)/SRO(Sales Return Order)/SCM(Sales Credit Memo) based on PO and other supporting documents

· Ensure that the invoices are returned to the warehouse with proof of delivery.

· Ensure that the invoices are uploaded to the customers’ portal on timely basis for payment collection.

· Download debit notes from customers’ portal for issuance of credit notes.

· Check the supporting documents for issuing SRO/SCM. Follow up with Accounts/Sales for any selling price discrepancies.

· Liaise with customers and internal stakeholders on order processing.

· Ensure that customer's enquiries and orders are answered.

· Follow up with Sales/Accounts on collection.

· Support of proper delivery arrangement

· Collaboration with Accounts and other related departments to improve the accuracy and efficiency of the process.

· Report the issue and proposal to Financial Controller

· Any other duties as assigned.

JOB REQUIREMENTS

· Qualification: Diploma in Accounting or its equivalent

· Experience : At least 3-5 years’ work experience in FMCG, or relevant experience

· Proficient in Navision or ERP accounting software is a plus.

· Able to commit 5.5 days work week.

Responsibilities:

· Attend to call-in or walk-in customers’ on their enquiries on funeral arrangements, products and services and follow-ups.

· Able to explain religious rituals and rites for different dialects.

· Able to work as a team player with other colleagues

· Able to handle online bookings with government authorities

· Able to handle customers with sentiment.

· Providing proactive customer outreach.

Requirements:

· Singapore Citizen / PR

· ‘N’ Level and above

· Good command of English & Mandarin (read, write & speak to handle Chinese speaking clients)

· Pleasant personality, customer oriented and self-motivated

· Valid class 3 driving, is an advantage

· Min 1-2 years in service industry (preferably in funeral profession)

· Able to work on rotation shifts and weekends

Kindly submit your resume to [email protected] with photo.

AWARD-WINNING CHILDREN BRAIN DEVELOPMENT ENRICHMENT CENTRE

Introduction

Heguru Education Centre is an award-winning early years brain enrichment centre for children aged 6 months to 12 years old.

Class-leading Programmes to Unleash the Genius in Children

We originate from Japan with over 30 years of research and practicum.

Heguru is the single largest children brain development centre in Tokyo.

Through our specially-designed brain development programmes that incorporate fun, fast pace, music and special lighting effects, we effectively strengthen children's brain functions and develop important cognitive abilities.

We help children build a strong foundation before primary school and provide them with a critical headstart in their lifelong learning journey.

Job Responsibilities

• Attend to walk-in customers
• Handle phone and email enquiries
• Liaison between customers and the centre
• Handle student registration
• Collection of course fees
• Support day-to-day centre operations
• Administrative tasks

Requirements

• Customer service oriented
• Good communication skills
• Fluent in English and basic Mandarin for communicating with Chinese-speaking customers

Benefits

• Attractive salary package with various benefits
• Annual salary increment
• Work-life balance
• Career progression and professional growth

Working Location

• SingPost Centre mall (Paya Lebar)
• Our Tampines Hub
• Waterway Point mall (Punggol)
• Pasir Ris mall (coming soon)

You will be based in one of the above centres.

Working Days

• 5-days work week (Wednesday to Sunday)
• 8.45am-6.30pm

Website:

www.HeguruEducation.com.sg

Instagram:

https://www.instagram.com/heguru_education_singapore

Facebook:

https://www.facebook.com/HeguruEducation

Salary: Basic $1,800 - $2,000 + $600 transport allowance (if possess own transport) + commission [Average around $100 - $900]
(Average Gross Salary $3,500)

Time: Monday - Friday (8.30am - 5.30pm)

Location: Tuas Avenue

Responsibilities:

• Sale of Service Contracts to Fleet/ Vehicle Owners.
• Maintain a pool of service contracts to form a base load to ensure stability of service revenue.
• Foster close-relationship with customers in their course of vehicle ownership for subsequent purchase.
• Keep up-to-date of all customers' feedback with reply to close case.
• Constantly educate customers with proper vehicle handling.
• Safeguard our product and brand image in vehicle maintainability.
• Weekly Sales Report (GGOB) on sales progress, challenges and prospects/forecasts to keep targets in check.
• Ability to explore new grounds/industries for new sales to meet new sales targets/KPI.
• Staying up-to-date on customer's payment progress will enable salesperson to educate/motivate regular on-time payments of customer in order to facilitate smooth transactions with their 30-days credit term.
• Offer/propose/quote maintenance agreements, adhoc quotations when complying with the standards of service centres.

Requirements:

• Customer Relationship Management (CRM) Tools.
• Product Presentation.
• Market & Product Knowledge.
• Time Management.
• Team Collaboration.
• Adaptability.
• Target Orientation.
• Resilience.
• Training, on-job training to familiarise dealer's/non-dealer's on In-house or aftermarket existing/new product/packages available in the market.
• Sales and Negotiation Skills.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

The incumbent is responsible for recruitment of seniors into the programme and may be required to conduct home visits or events.

He/she will also be required to provide telecare support and assistance to clients arising from incoming calls into the Contact Centre. He/she will also need to make outgoing care calls to clients to strengthen the care relationship with the clients.

Responsibilities:

• Provide information, engaging and recruiting seniors into CareLine program
• Provide advice/information to all clients' enquiries regarding department services
• Engage with community partners for the CareLine program
• Ensure client’s satisfaction and team objectives are achieved
• Ensure all administration work/information collected is accurate

Requirement:

• GCE N Level and above
• At least 1 year of experience in customer service or elder care will be advantageous
• Passionate in outreach work to serve and care for seniors
• Communication proficiency in 2 or more language/dialects will be advantageous
• Able to work independently
• Must be fully vaccinated with Covid-19 vaccinations

Note: This is a 5-day work week, office hours position

You will be working in a call centre setting and his/her main responsibilities are but not restricted to the below:

Responsibilities:

• Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
• Proficiency in two or more languages will be an advantage
• Must be fully vaccinated with COVID-19 vaccinations
• Candidates with no prior experience are welcome to apply

Only shortlisted candidates will be notified.

We are looking for a Navcomm Service Engineer with 5+ years experience in the same field. Preferred Singaporean or PR.

• Repairing, troubleshooting, installation & commissioning of Navcomm equipment (Radar, ECDIS, Gyro, Echo Sounder, Speed log, AIS, MF/HF, VHF, Autopilot & VDR)
• Should be able to perform Radio Survey on behalf of Class.
• Willingness to travel at short notice as per the vessel schedule and work odd hours and weekends upon requirements.
• Package best in the industry.

Full Time: $2.2k - $2.6k/month + Commissions (Up to $500-$750)

(Flexible) Part Time: $10/hr + commission (min 20 hours per week, included 1 weekend)

Job Responsibilities:

• Enthusiasm and eagerness to learn fundamentals of Service, Visual Presentation, and Stockroom
• Being on top of our brand's product knowledge to ensure customers are assisted well with their needs
• You will deliver the best possible service and attention to all consumers, informing customers of our current promotions, best seller items
• Reliability and flexibility to work varied hours and days to meet the needs of the business - be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary

Job Requirements:

• Able to stand for long hours
• Willing to work according to the retail hours, on Weekends & Public Holidays
• Passionate about products and services
• Able to effectively communicate in verbal and written English
• Able to work effectively with others in a team-oriented environment and provide excellent customer service

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He/ She is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He/ She also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

· Perform repair of medical endoscopes.

· Carry out workshop maintenance task assignment. (5S common area)

· Ensure compliance to GDPMDS requirement at all times.

· Perform 5S in individual and scope repair areas at all times.

· Any other duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus

• 18 days of annual leave in your first year

• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Diploma or ITE in Engineering / Biomedical Engineering.

· Electrical & mechanical soldering experience.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Duties:

• Manage daily workflow within the customer service department
• Create and track customer service goals
• Supervise a team of customer service representatives
• Hire and onboard new customer service employees
• Assist in developing an effective customer loyalty program
• Document all interactions with clients

Responsibilities

• Respond to customer inquiries on a regular basis
• Receive and implement customer feedback to improve the quality of service
• Manage daily progress in meeting important business metrics
• Generate detailed reports on customer interactions
• Provide additional upskilling or learning opportunities for team members
• Oversee the budget for the customer service department

Skills and qualifications

• Demonstrated experience in customer service
• Strong understanding of customer service software
• Clear verbal and written communication skills
• Familiarity with management techniques
• Ability to meet and exceed customer needs

Preferred qualifications

• Interpersonal skills
• Problem-solving skills
• Ability to maintain customer confidentiality
• Ability to work collaboratively

• Correspond with customers and third parties/contractors on project / customer requirement.
• Provide an acceptable standard of customer satisfaction during contacts with clients via email, telephone, etc.
• Work effectively with sales team and operations personnel to minimize delays and meet datelines.
• Liaise with vendors / contractors on cargo arrangement.
• Co-ordinate with in-house operations on cargo requirement / details.
• Monitor of shipment schedule.
• Generation of job sheets / checklists for invoicing.
• Verification of suppliers’ invoices.
• Filing of shipment / project completed.
• Ad-hoc duties assigned by management if any.

Company: Transportation Company

Location: East (Near MRT Station)

Position: Customer Financial Service Representative (18733)

Key Responsibilities

➤Credit Assessment for new and existing customer

➤AR follow up with customer on the payment overdue

➤Assist in channel customer invoice dispute or payment application to internal team for follow up

➤Other AR related query

➤To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Responsibilities

➤Ability to interact with customers via email / phone to achieve work responsibility

➤Ability to use internal systems for transaction and Excel

➤Problem solving skills

➤Basic English for internal communication

➤Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan

➤Diploma or Degree holder preferred

➤Preferably with minimum 1-3 years of work experience

➤Experience of customer service or other admins will be advantage

➤Ability to communicate with customer patiently and precisely

➤Team player for achieving goal as a team

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Goh Sheng Ze Marcus

EA Registration No: R22108782

Pasona Singapore Pte. Ltd.

1 FINLAYSON GREEN #09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities:

• Efficiently manage end-to-end customer complaint processes, including acknowledgment, SAP system updates, continuous tracking, closure, and monthly summarization for reporting purposes.
• Conduct in-depth tracking of supplier quality through incoming inspections triggered by customer complaints or as required.
• Demonstrate familiarity with and adherence to international cable testing standards and procedures.
• Update SAP system with inspection results, ensuring the release of lots aligns with defined usage decisions.
• Assist customers with technical inquiries, including Product Test Reports, RoHS, REACH, and CE compliance.

Requirements:

• Minimum Diploma or Degree in Engineering (Electronics / Electrical) or an equivalent field.
• minimum of 1 year of hands-on experience in electrical/electronic product testing and qualification.
• Proficient in Microsoft Word and Excel.
• Demonstrated ability to operate a range of laboratory equipment, including calipers, visual scopes, resistance checkers, and high voltage testers.
• Proven ability to address immediate issues independently.
• Proficient in Microsoft Word and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Facilitate patients’ journey through the various service points in clinic by assisting with patients’ registration, appointment scheduling and rescheduling, referral, and payment.
• Provide patient care services such as measurement of height, weight, and blood pressure.
• Promote and educate patients of self-help services and mobile applications.
• Manage patients’ general enquiries and screen patients’ general condition.
• Perform outgoing calls to patients to attend to their escalated requests.
• Provide administrative support as and when required.

Job Requirement:

• Polytechnic Diploma, GCE A / O / NITEC qualification.
• Experience in frontline and customer service preferred.
• Excellent interpersonal and communication skills.
• Good team player with passion for service excellence.
• Able to multi-task and work in a fast-paced and dynamic environment

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve, Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Responsibilities

- In-depth analysis of the Global Live streaming business and tech architecture, identify potential risks and probable evolution based on business development direction and to form solution

- Improve System quality and engineering efficiency

- Optimize standard operating procedure and standards

- Be Involved in researching and developing basic services, implementing high qualified throughput and consistency under complex global distributed scenarios;

Qualifications

- BS/MS Degree in Computer Science or related major, deep understanding of computer architecture, data structures and algorithms, in depth knowledge of common databases

- Experience in an Internet company, familiar with microservice architecture design;

- Deep understanding of software design pattern;

- Proficient in at least one of the following languages: Go, Python, Java, C++;

- Large scale client-facing industry project development experience; Extensive experience in high scalable, highly available, distributed and mission-critical systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Company

You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class.

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customers needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting toConcession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  Point to point enquiries from customer
  SimplyGo related issues (i.e Simple Technical issue, investigation of mismatch fare)
  Perform out bound calls to customers who leave callback
  
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Mandarin-speaking
• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision
• We can take fresh candidates with a diploma

Benefits Summary

• AWS + 2-3 Months Performance Bonus + Yearly Salary Increment
• Shift Allowance

Counter PSA in Emergency Medicine Department

- 5 days / week (Including weekends)

- 8 hours per shift (morning/afternoon/night)

Responsibilites

• Registration of patients presenting at Emergency Department
• Admitting of inpatients
• Discharge of Emergency patients
• Collecting payment for A&E facility feeds and deposit for inpatients
• Financial Counselling process for inpatients
• Handling of general enquiries (over counter & phone)
• Ensure customer service standards are up kept at all times
• Sorting of E-cards in preparation for dispatch to MRO daily

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

We are looking for Contract - Long term patient service associate to be outsourced to our clients.

Job Description:

• Provides frontline services in areas
• Scheduling of appointments
• Payment collection
• Liaising with patients and caregivers
• Other ad hoc duties

Requirements:

• Min Nitec and above
• Able to commit to the working hrs
• Have good communication skills
• Proficient in MS Office/Excel/Word

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: PSA

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)