Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C indust..
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.
No experience but willing to learn are also welcome to apply! Do state in your application!
Key Responsibilities:
Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.
Customer Experience & Fulfillment:
• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.
Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.
Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.
Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.
Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.
Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.
Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.
Responsibilities
Handle the processing of quotations, purchase orders, and sales orders.
Ensure timely delivery for both internal stakeholders an..
Responsibilities
Handle the processing of quotations, purchase orders, and sales orders.
Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
Manage and negotiate delivery schedules to ensure they align with customer expectations.
Oversee inventory management, including tracking stock levels and movement.
Update and maintain pricing.
Organize and maintain a comprehensive documentation filing system.
Address inquiries from customers and business partners effectively.
Maintain positive relationships with customers.
Perform additional tasks as needed.
Requirements:
Minimum of 1 year of relevant experience
Proficient in MS Office
Good time management skills, ability to meet deadlines, and strong attention to detail
Good team player with the ability to work independently
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Key Responsibilities
Customer Interaction and Service Delivery: Engage with customers face-to-face to process transactions such as money transfers ..
Key Responsibilities
Customer Interaction and Service Delivery: Engage with customers face-to-face to process transactions such as money transfers and other services.
Accurately verify and input customer information into the company’s systems, ensuring data accuracy and confidentiality.
Provide courteous and professional assistance to customers, addressing inquiries regarding services, processes, and company policies.
Problem Resolution and Escalation: Identify customer issues, complaints, or challenges during service interactions and propose effective solutions.
Escalate unresolved matters to the management team when necessary, ensuring timely resolution.
Cash Handling and Reconciliation: Balance the cash register accurately at the end of each shift.
Prepare daily transaction reports and organize cash for bank deposits.
Administrative Duties: Maintain comprehensive and accurate transaction records.
Stay updated on company products, services, policies, and procedures.
Perform other tasks as assigned by colleagues or supervisors.
Operational Flexibility: Adapt to flexible work schedules, including weekends and public holidays, as required.
Skills and Qualifications
Language Proficiency: Proficient in Burmese language to coordinate and communicate with customers and directors. Ability to speak English, Mandarin.
Customer Service Excellence: Proven ability to interact professionally and effectively with customers.
Attention to Detail: Strong ability to verify and input accurate data.
Problem-Solving: Capacity to identify and address issues with a proactive and solution-oriented approach.
Basic Computer Proficiency: Familiarity with MS Office tools, particularly Word and Excel.
Cash Handling Experience: Prior experience in handling cash transactions and reconciling accounts is highly preferred.
Preferred Attributes
Strong interpersonal and communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Willingness to learn and adapt to new processes and systems.
A customer-focused mindset with a positive attitude.
About the Client:
Join one of the world’s leading financial services companies, renowned for its commitment to customer satisfaction and operational..
About the Client:
Join one of the world’s leading financial services companies, renowned for its commitment to customer satisfaction and operational excellence.
Responsibilities:
To support policyholders and financial representatives by efficiently resolving insurance-related inquiries and issues.
Handle inquiries from policyholders and financial representatives efficiently and professionally.
Follow up on unresolved issues to ensure timely resolution and customer satisfaction.
Assess and manage feedback, appeals, and minor complaints effectively.
Provide outstanding customer service, ensuring a positive experience at all touchpoints.
Maintain awareness of industry trends and regulatory compliance to mitigate risks.
The ideal candidate will possess at least 1+ years of customer service experience, preferably within the insurance or banking industries.
Skills/Requirement:
Diploma holder; professional insurance certifications are a plus.
1+years of customer service experience in insurance or banking preferred.
Comfortable working in a frontline environment with a customer-centric approach.
Strong communication and interpersonal skills with a positive attitude.
Proficient in Microsoft Office with a willingness to embrace change.
If you are passionate about delivering outstanding customer service and are looking to advance your career in the insurance sector, we encourage you to apply today!
To Apply: Apply online now or contact me to discuss this new opportunity at [email protected] or https://sg.go.persolkelly.com/job/apply/10900
We regret to inform you that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Job Scope
- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements..
Job Scope
- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements
- Achieve 90% on time delivery for customer requests
- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory
- Update and maintain accurate records on customers' status
- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
- Providing on job training
Requirement
- Minimal prior experience welcomed
- Proactive and always seeking new ways to improve yourself and your role
- Only serious candidates will be considered
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C indust..
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.
No experience but willing to learn are also welcome to apply! Do state in your application!
Key Responsibilities:
Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.
Customer Experience & Fulfillment:
• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.
Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.
Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.
Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.
Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.
Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.
Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.
Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and p..
Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.
Job Requirements:
Required to work 5 days work week including weekends and public holidays. Rotating shift.
Required to work in shift and shift allowance will be provided accordingly.
Adequate telephone skills and proper etiquette.
Able to work in a fast-paced environment due to high volume of inquiries.
Have experience in working contact center industry will be an added advantage.
No working experience is welcome to apply as on-the-job training will be provided.
Shift Role
Morning or Afternoon shift
Responsibilities:
1.) Interact with internal & external customers to answer customers queries.
2.) Maintain..
Shift Role
Morning or Afternoon shift
Responsibilities:
1.) Interact with internal & external customers to answer customers queries.
2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the i..
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Requirements
• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
Key Responsibilities
Main Duties:
As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experien..
Key Responsibilities
Main Duties:
As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experience entering the company’s Experience Centre. The host reflects our values and embodies our brand, setting the stage for the visitor’s experience. The host helps assess customers’ needs and the reason for their visit. At the same time, they are our showroom guides, helping customers find their way around the showroom so that they can browse with confidence.
Greeting the customer
1. Providing a warm welcome to each and every customer entering our experience centre, making them feel at home
2. Asking customer for their beverage of choice and serving them upon arrival
3. Managing large customer numbers during high traffic in the experience centre
4. Asking customers whether they have scheduled an appointment/test drive and registering correspondingly in lead management system
5. Pulling up and informing our Sales Expert of customer profile if customer is already registered with the company.
Guiding the customer and optimizing their experience
6. Helping customers gain the immersive company’s experience that is right for them, while giving them an overview of the showroom
7. Setting the stage for the experience by performing a high-level assessment of needs at first contact in order to direct customers to the appropriate experience
8. Conducting quick showroom tours at slow traffic
9. Guiding customers to the relevant responsible Expert
10. Performing first-level troubleshooting for dissatisfied customers and directing them towards the right contact person in the experience centre
Serving as a brand ambassador
11. Being the first point of contact and introducing customers to the company through high-level snapshots of brand/product offerings, building anticipation of what is to come
The Host contributes to the team in the following ways
1. Making sure the customer journey starts smoothly
2. Capturing and transferring basic data to back office and Sales Experts
3. Maintaining an overview over the team and communicating needs and resources within the team
4. Actively utilizing times with lower traffic in the showroom for tasks that are not customer centric
5. Searching actively for open tasks during low traffic in the showroom
6. Supporting reception in providing phone service
7. Being the one responsible for the showroom, including exhibition organization together with Sales Experts, and upholding quality standards with regard to appearance
8. Planning the exhibition area in coordination with Sales Managers and Sales Experts to ensure the demonstration vehicle selection is always optimized and up to date with new products and technologies
9. Support all customer experience facilities in the House of Progress as golf and racing simulator
Requirements
Formal Qualifications
1. The ideal candidate has prior experience in automotive retail as customer service staff or has exhibited success in hospitality or the service industry as someone who receives customers upon first contact.
Social skills
2. Customer and team-oriented
3. Highly service-oriented
4. Exceptionally helpful and caring towards others and understanding of their needs
5. Honest and authentic nature to instil trust in the customer
6. Very responsive and accommodating towards queries or requests of customers
7. Resilient and self-confident in their abilities, particularly when dealing with challenging customers.
Drive and autonomy
8. Highly self-motivated individual that is determined to follow-through on their tasks
9. Conscientious individual with a strong sense of duty that is reliable and responsible, and can be trusted to fulfil their duties.
10. A passion for the automotive industry and a commitment to support other team members during low traffic periods
11. Highly organised and thorough, keeping experience centre looking representative of the Company’s brand at all times, and accurate when working with customer data
Specific qualities
12. Embody the values of the Company’s brand with the right attitude and competence
Additional Requirements
13. Ability to work evening hours, weekends and holidays
Working Hours: 44 hours per week with shifts assigned on a roster basis by the reporting manager
Our client is a reputed insurance firm.
Responsibilities
• Ensure the enquiries and requests received through emails/mails/fax are responded withi..
Our client is a reputed insurance firm.
Responsibilities
• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from policyholders, distribution representatives and business partners;
• Provide excellent customer service experience;
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.
Skills/Requirement
• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 1 years’ experience in customer servicing role (Life Insurance);
• Meticulous and accurate;
• Produces superior quality of work and always meet objectives set;
• Proficient in customer servicing and possesses strong drive for service excellence;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Key Responsibilities
Main Duties:
As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experience..
Key Responsibilities
Main Duties:
As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experience entering the company’s Experience Centre. The host reflects our values and embodies our brand, setting the stage for the visitor’s experience. The host helps assess customers’ needs and the reason for their visit. At the same time, they are our showroom guides, helping customers find their way around the showroom so that they can browse with confidence.
Greeting the customer
1. Providing a warm welcome to each and every customer entering our experience centre, making them feel at home
2. Asking customer for their beverage of choice and serving them upon arrival
3. Managing large customer numbers during high traffic in the experience centre
4. Asking customers whether they have scheduled an appointment/test drive and registering correspondingly in lead management system
5. Pulling up and informing our Sales Expert of customer profile if customer is already registered with the company.
Guiding the customer and optimizing their experience
6. Helping customers gain the immersive company’s experience that is right for them, while giving them an overview of the showroom
7. Setting the stage for the experience by performing a high-level assessment of needs at first contact in order to direct customers to the appropriate experience
8. Conducting quick showroom tours at slow traffic
9. Guiding customers to the relevant responsible Expert
10. Performing first-level troubleshooting for dissatisfied customers and directing them towards the right contact person in the experience centre
Serving as a brand ambassador
11. Being the first point of contact and introducing customers to the company through high-level snapshots of brand/product offerings, building anticipation of what is to come
The Host contributes to the team in the following ways
1. Making sure the customer journey starts smoothly
2. Capturing and transferring basic data to back office and Sales Experts
3. Maintaining an overview over the team and communicating needs and resources within the team
4. Actively utilizing times with lower traffic in the showroom for tasks that are not customer centric
5. Searching actively for open tasks during low traffic in the showroom
6. Supporting reception in providing phone service
7. Being the one responsible for the showroom, including exhibition organization together with Sales Experts, and upholding quality standards with regard to appearance
8. Planning the exhibition area in coordination with Sales Managers and Sales Experts to ensure the demonstration vehicle selection is always optimized and up to date with new products and technologies
9. Support all customer experience facilities in the House of Progress as golf and racing simulator
Requirements
Formal Qualifications
1. The ideal candidate has prior experience in automotive retail as customer service staff or has exhibited success in hospitality or the service industry as someone who receives customers upon first contact.
Social skills
2. Customer and team-oriented
3. Highly service-oriented
4. Exceptionally helpful and caring towards others and understanding of their needs
5. Honest and authentic nature to instil trust in the customer
6. Very responsive and accommodating towards queries or requests of customers
7. Resilient and self-confident in their abilities, particularly when dealing with challenging customers.
Drive and autonomy
8. Highly self-motivated individual that is determined to follow-through on their tasks
9. Conscientious individual with a strong sense of duty that is reliable and responsible, and can be trusted to fulfil their duties.
10. A passion for the automotive industry and a commitment to support other team members during low traffic periods
11. Highly organised and thorough, keeping experience centre looking representative of the Company’s brand at all times, and accurate when working with customer data
Specific qualities
12. Embody the values of the Company’s brand with the right attitude and competence
Additional Requirements
13. Ability to work evening hours, weekends and holidays
Working Hours: 44 hours per week with shifts assigned on a roster basis by the reporting manager
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the i..
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Requirements
• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
Responsibilities
Handle the processing of quotations, purchase orders, and sales orders.
Ensure timely delivery for both internal stakeholders an..
Responsibilities
Handle the processing of quotations, purchase orders, and sales orders.
Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
Manage and negotiate delivery schedules to ensure they align with customer expectations.
Oversee inventory management, including tracking stock levels and movement.
Update and maintain pricing.
Organize and maintain a comprehensive documentation filing system.
Address inquiries from customers and business partners effectively.
Maintain positive relationships with customers.
Perform additional tasks as needed.
Requirements:
Minimum of 1 year of relevant experience
Proficient in MS Office
Good time management skills, ability to meet deadlines, and strong attention to detail
Good team player with the ability to work independently
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C indust..
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.
No experience but willing to learn are also welcome to apply! Do state in your application!
Key Responsibilities:
Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.
Customer Experience & Fulfillment:
• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.
Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.
Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.
Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.
Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.
Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.
Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the i..
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Requirements
• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
We are seeking friendly and proactive individuals to join our team as long-term part-time Customer Service Officers. Acting as the first point of con..
We are seeking friendly and proactive individuals to join our team as long-term part-time Customer Service Officers. Acting as the first point of contact for parents and students during weekends, you will play a crucial role in creating a welcoming environment, managing inquiries, and ensuring smooth front desk operations.
Responsibilities
Greet and welcome families, children, and visitors at the venue.
Serve as the primary contact for parents' and students' inquiries during class hours.
Maintain accurate records of student attendance and payments.
Collect and manage payments while ensuring records are up to date.
Handle inquiries and complaints professionally, providing accurate information about company services and policies.
Maintain a tidy and organized reception area and ensure a welcoming atmosphere.
Monitor and manage inventory supplies, notifying managers when restocking is needed.
Perform general administrative duties such as filing, photocopying, and transcribing.
Ensure reception area security by following procedures and controlling access.
Manage incoming calls, emails, and courier services.
Take initiative and work independently or collaboratively as part of a team.
Requirements
A friendly, easy-going personality with excellent communication skills.
Enjoy interacting with children and families.
Strong organizational and multitasking abilities, with attention to detail.
Resourceful and proactive problem-solving skills.
Comfortable with technology, preferably with your own laptop.
Able to commit to long-term weekend shifts.
Fluency in English; Mandarin proficiency is a plus.
Must possess a valid right to work in Singapore; we cannot sponsor visas.
Work Schedule
Saturdays and/or Sundays: Full Day: 8:30 AM – 6:00 PM (with a break from 12:00–2:30 PM)
Locations: Hwa Chong, Buona Vista, Yishun, Bukit Merah
As a Customer Service Agent you play a vital role in creating memorable experiences for all passengers.
Your main role involves:
Checking-in, greet..
As a Customer Service Agent you play a vital role in creating memorable experiences for all passengers.
Your main role involves:
Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
Assisting passengers with special needs or providing customer service in exclusive premier lounges at Changi Airport.
Being responsible for buffet table presentations.
Handle meet/greet services at the reception area and perform basic computerized transactions.
Requirements:
Pleasant with a cheerful disposition and good interpersonal skills
Dynamic individual with service aptitude and willingness to go the extra mile
Proficient in English and a second language for effective communication with international passengers
Interested candidates kindly email your updated resume to [email protected]
Applicants who possess relevant experience for the above responsibilities are most welcome to apply.
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.**
Megan Chan Xin Yi
Registration Number: R24123277
EA License No: 06C2859 (MCI Career Services Pte Ltd)
[Order Number: 843660]
Responsibilities:
Provide quality customer service support to customers over e-mail and phone.
Handle customer enquiries ..
[Order Number: 843660]
Responsibilities:
Provide quality customer service support to customers over e-mail and phone.
Handle customer enquiries efficiently and escalate issues promptly when required.
Perform sales order management for customers.
Perform allocation of stocks and arrange delivery for customers’ orders.
Conduct regular meetings with customers for close communication.
Perform problem solving to value-added customers.
Extract and tabulate data for monthly reporting.
Collaborate with internal teams to ensure timely resolution of customer issues.
Promote or recommend new products to existing customers.
Any other ad hoc tasks and projects assigned.
Requirements:
2 years of experience in order processing and delivery management, customer relationship
Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae
To Apply, please kindly email your updated resume to[email protected]
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771
Industry: Logistics