The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).

Key responsibilities

• Greeting and seating customers
• Presenting menu with recommendation on promotions/food and beverage pairing
• Serving the food and beverages
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to start work in Jan 2025
• Candidate should be able to work 5/6 day per week on rostered shift during outlet operational hours
• Friendly personality
• Good communication skills
• Knowledgeable in alcoholic beverages

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Descriptions

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Ensure Cleanliness of the Restaurant Serving Area and Toilet

Job Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.

• Work Life Balance.
• Dynamic working environment.
• Well established company.

You would be based on site to assist in daily operations.

Responsibilities

• Addressing customer concerns
• Resolving disputes
• Reception work
• New client management
• Liaising with various departments to provide timely solutions
• Responding to phone calls, emails, and chat messages from customers
• Updating customer profiles
• Documenting interactions to keep track of progress
• Acting as a liaison between the company and its customers
• Providing helpful solutions to customer needs.

Qualifications and Experience

• Education: Business Course
• Experience: 2-5 years of front office experience
• Must be based in Singapore already with legal rights to work - Required
• Prior experience working in Co-Working spaces, Flexible Workspaces, Serviced Offices OR Hotel Front Desk is REQUIRED.
• As you will be dealing with international customers a high level of English is Required.
• Willing to be proactive and multitask
• Knowledge and skills
  • Secretarial skills
  • MS Office/computer skills
  • Customer service skills
  • Office management skills

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:
This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:
Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance. (Digital Ambassador)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

-Provide excellent customer service to walk-in and call-in customers
-Perform general administrative duties.
-Recommend music courses, enrolment, collect school fees.
-Sales of books/music instruments and inventory management.
-Assist in statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Requirements

-Possess at least a GCE 'O' Level
-Proficiency in MS Office including MS Excel
-Customer-oriented with good interpersonal and communication skills
-Able to work on Friday, Saturday and Sunday
-Able to work at "retail hours" ( nights and weekends )

Work Locations :

-Tampines

-Marine Parade

Admin Assistant (Admin & Customer Service)

Manning of General Office counter;

• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties

- Follow up with absentees

- Checking of documents for Financial Assistance application

- Inform parents on Financial Assistance outcome

- Guide staff for incident report

- Preparing early dismissal slip for unwell students

- Updating of daily student attendance

• Assist in records management (incident report and late list)
• Assist in other office or admin duties assigned by the Authority

Qualifications, skills and experience:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Bendemeer Secondary School, 1 St Wilfred Road, Singapore 327919

Job Description:

• Prepare for patient appointment by obtaining required information such as lab results, medical record and other information as required.
• Monitoring the patient during the treatment and procedures and providing nursing care as needed.
• Pre-screening duties such as drawing blood.
• Assist medical providers during treatment and procedures.

Requirement:

• Minimum Diploma/ Degree in Nursing
• Minimum 1 year inpatient ward experience will be advantages

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Description

Love serving great food with a smile? Looking for a fun, fast-paced job with a supportive team? Whether you're seeking full-time or part-time, we've got the perfect spot for you in our Cafe Crew!

What You’ll Be Doing:

Welcome and serve customers with a big, friendly smile
Take and serve orders like a pro
Keep the dining area clean and welcoming for everyone
Work alongside an energetic and supportive team

Who We’re Looking For:
Positive, energetic, and great with people
No experience needed—just bring your enthusiasm, and we’ll provide training!
Able to work in a fast-paced environment and love staying busy
Willing to work flexible hours (including weekends and public holidays)
Singaporeans & PRs only!

How to Apply:
Interested applicants may apply here or WhatsApp 85881419
Singaporean & PRs only!

Gladwin Teo Jian Rong
EA No. 23C1599
EA Personnel no. R1768774

Job Scope:

• Responsible to drive performance and service quality in the call centres through call and email audits, as well as from customers’ feedback
• Identify any processes that have the potential to be improved and automated by harnessing technology
• Ensure proper and systematic documentation of call centre work processes
• Responsible to develop Robotic Process Automation (RPA) to automate call centre work processes
• Responsible to drive the usage of Customer Relationship Management system
• Participate in department workshop and events

Job Requirements:

• A recognized Bachelor’s degree, preferably in computer science or related fields
• Experience in automation tools such as Blue Prism and UiPath would be advantageous
• Passionate in boosting efficiency through streamlining and automating work processes to drive productivity
• Good organization, interpersonal and communication skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Job Description:

• Sales and customer service-related duties and responsibilities will be the main focus, including but not limited to the following tasks:
• Quick processing of customer purchase orders and sales quotes in the ERP system;
• Assisting the sales team in coordinating with customers regarding inquiries, repair progress updates, part availability checks, and complaints;
• Creating commercial documentation for deliveries/collections and logistical arrangements with customers and transportation companies;
• Monitor on and managing clients' stock levels:
• Customers' timely requests for parts or units for our internal repair activities, including planning and queuing;
• Requesting purchase orders for supplies that have dropped to low levels but are still pending for POs; requesting top-ups when stock levels are low or completely depleted
• Monitor the availability of purchase orders in client portals;
• Precise and prompt data entry and updating of internal records in the ERP system;
• Site visits from customers will be necessary on exceptional occasions;
• Attendance at local and international trade shows, if necessary;

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Industrial Technology, or a related field preferred.
• Minimum of 2–5 years of customer service experience in the semiconductor, electronics, or industrial manufacturing sectors.
• Familiarity with semiconductor products, supply chains, and the requirements of industrial customers.
• Understanding of semiconductor or industrial product specifications, applications, and customer requirements.
• Ability to interpret product specifications, datasheets, and basic technical documentation.
• Proficiency with ERP and CRM systems commonly used in manufacturing or industrial settings (e.g., SAP, Oracle).
• Proven experience in managing relationships with B2B customers, including distributors, suppliers, and OEMs.
• High level of accuracy in managing orders, contracts, and customer requirements.
• Strong organizational skills to track and follow up on issues to resolution, including warranty claims and RMA (Return Merchandise Authorization) processes.
• Ability to travel occasionally for customer meetings or industry events.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Manning of General Office counter;
• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties
• Follow up with absentees
• Checking of documents for Financial Assistance application
• Inform parents on Financial Assistance outcome
• Guide staff for incident report
• Preparing early dismissal slip for unwell students
• Updating of daily student attendance
• Assist in records management (incident report and late list)
• Assist in other office or admin duties assigned by the Authority

Working Hrs:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Qualification:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines. We are seeking a personable and detail-oriented Front Desk Associate to join our team. As a key member of our Customer Care Team, you will be the first point of contact for our clients.

Key Responsibilities:
Greet clients with warmth and professionalism upon arrival
Answer phone calls, emails, and walk-in inquiries regarding class schedules, pricing, membership packages, and general studio information
Assist members with class sign-ups, check-ins, and cancellations using the Mindbody system.
Ensure all classes are running smoothly by monitoring attendance and resolving any booking conflicts
Assist Teachers with their Personal Training bookings and assigning rooms to avoid any clashes

Administratives & Membership Retention:
Sending Personalised Welcome Message after ensuring the Profile Completeness is done
Introduce yourself, share important policies: booking, waitlist, suspension, transfer, late cancellation and no show etc
Engage and build rapport to gather early feedback and provide supportOffer Jal Care kit for medical suspension
Track and prepare Birthday Cards
Maintain existing trackers using Google Sheets
Keep track of supplies and notify the manager when inventory levels are low

Requirements:

• O Levels or Poly Diploma on any field
• Previous experience in a customer service or receptionist role (experience in a wellness or fitness environment is a plus).
• Strong communication and interpersonal skills.
• A passion for helping others and a commitment to providing outstanding customer service
• Ability to multitask and handle a fast-paced environment
• Reliable and punctual, with a strong work ethic.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays

Must be able to commit either these hours;

• Mon - Fri 4pm - 10pm
• Weekends from 8.30am to 5.30pm
• 6 days requirements
• Locations - Katong, Bukit Timah rd, Thomson, Kovan

Training will be provided.
Only applied if you are able to commit to the hours

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking a skilled Data Analyst with experience in customer profiling, segmentation, data extraction for business operations, and promotion analysis. This role will be responsible for analyzing customer data to support personalized marketing initiatives, optimize promotional strategies, and enhance customer engagement. The ideal candidate will have a strong analytical background, experience with SQL, and an understanding of customer behavior in the credit card industry.

Responsibilities

1. Customer Profiling and Segmentation

• Develop and maintain customer profiles by analyzing behavioral, demographic, and transactional data.
• Identify and create customer segments to support targeted marketing, retention, and engagement strategies.
• Collaborate with the marketing team to define and refine segmentation criteria to ensure accurate and actionable insights.

2. Data Extraction for Operational Support

• Perform data extraction using SQL or other query tools to support various business needs, including customer insights, campaign analysis, and business reporting.
• Ensure data accuracy, consistency, and integrity in all extracted datasets and analyses.
• Support ad-hoc data requests from cross-functional teams as needed.

3. Promotions and Campaign Analysis

• Analyze the performance of promotional campaigns and provide insights to optimize marketing strategies.
• Measure the effectiveness of campaigns and promotions across different customer segments, providing data-driven recommendations.
• Collaborate with marketing to test new promotional ideas and measure their impact on customer engagement and retention.

4. Customer Insights and Reporting

• Create and deliver regular reports on customer behavior, engagement trends, and segment performance.
• Use data visualization tools to present findings and recommendations in a clear and actionable format for business stakeholders.
• Identify trends and opportunities within customer data to improve product offerings and customer experience.

5. Continuous Improvement and Automation

• Seek opportunities to improve and automate data processes, reporting, and analytics workflows.
• Develop and enhance dashboards and analytical tools to streamline data access and support decision-making.
• Stay current with industry trends in data analytics and customer segmentation within the credit card sector.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.