Entry-level role in vibrant, dynamic and friendly medical communications agency

After a period of successful sustained growth, we are looking for a smart, eager Account Executive to join our Chinatown-based client service team. Please note this is not a sales role, but rather a client service role assisting with the delivery of creative communication projects in our healthcare communications business.

This is an entry-level or early-career role with on-the-job training provided by an experienced and friendly team, offering an excellent opportunity to enter the creative agency world. You will be primarily responsible for supporting the management and delivery of healthcare-related creative campaigns, programmes, and events. We are looking for a capable AE with a can-do attitude, strong multi-tasking abilities, and excellent communication skills. You should also be able to work independently when needed and show great initiative.

A background in communications, marketing, or a related field would be favourable. An aptitude for copywriting, digital, or content creation skills will be an advantage. While a science background is beneficial, it is not essential; our skilled team members can assist in technical upskilling.

Reporting to the Managing Director, you will be exposed to a range of projects and therapy areas across our business of strategy, creative and medical communication campaigns, and interact with top Regional executive clients.

Key responsibilities include:

• Day-to-day delivery of communication campaigns and initiatives for our leading pharmaceutical company clients
• Daily client interface via email, phone, video and face-to-face meetings
• Internal briefing and management of creative resources to meet timeline and budget commitments, including the review of creative work and client liaison for approvals
• Understanding of client business challenges, overall strategy and objectives
• Demonstrating proactivity and anticipating client needs before they ask
• Adherence to agency processes, upkeep of work-in-progress and financial administration

We are a small, tight-knit, and friendly team that values balance, flexibility, and adaptability. Our philosophy centres on delivering outstanding results for our busy clients, ensuring they return to us time and time again. As such, we need an active team player who is keen to learn, grow, step up, work efficiently, solve problems, and go the extra mile to consistently deliver excellent results. And of course, have some fun along the way!

Responsibilities

· Attend vessels for inspections, commissioning, surveys and troubleshooting of the automation and electrical systems, boilers, scrubbers, ballast water treatment systems and other machinery.

· Deliberate with management on the requirements and procedures for project execution.

· Organize and manage EIA projects toward the fulfillment of a set objective.

· Provide EIA expertise to produce concept and detail designs for Marine/Ship/Offshore projects.

· Prepare Electrical Load Balance Calculations, Single Line Diagrams, Short Circuit Calculations, Earthing System Calculations, and Breaker Selectivity Analysis.

· Provide a selection of components like transformers, rectifiers, UPS, circuit breakers, battery system, cable selection, cable schedule, cable bulk MTO etc.

· Develop Instrument list, I/O list, systems schematics, control philosophy, control narratives, control block diagrams, cause and effect table, data sheets etc.

· Carry out troubleshooting and programming of Programmable Logic Controllers.

· Prepare Cause and Effect diagrams, Control/Safety Narrative, and Logic Diagrams.

· Interface with other discipline engineers, clients, equipment suppliers and class authorities.

Qualifications

· Degree in Electrical/Instrumentation/Automation Engineering or equivalent.

· An Electrician Engineer Certification is required.

· Arc Flash & High Voltage Safety Engineer Certification.

· Programmable Logic Controller Technician Certification.

· Certified Automation Professional Certification.

· Advance Marine Electrical Technician Certification.

· Good knowledge of the shipboard safe working practices.

· 5 + years' experience in Electrical and Instrumentation/Controls Design within Marine/offshore oil/gas industries.

• Monday - Friday: 8.30am - 6pm
• Location: Outram

Our client is the world's largest integrated provider of products and services for individuals undergoing dialysis.

Responsibilities:
Frontline Patient Services and Administrative Duties:

• Provide frontline patient services and non-clinical administrative support to Clinic and HQ personnel.

Billing:

• Ensure daily posting, claim receipts posting, and receipt updates in a timely manner.
• Complete billing for each patient (including various fees like treatment, admin/service fees, and ad hoc charges) after each treatment daily.
• Collect payments from patients promptly for treatments and services rendered.
• Follow up and update funding bodies (long-term and short-term) and notify both internal and external customers in a timely manner.
• Assist Accounts Receivables personnel in notifying or updating patients and arranging payments for any delinquent accounts.

Patient Registration:

• Register new patients and inform them or their designated caregivers about necessary details (e.g., clinic location, HD slot allocation, price per treatment, required documents for registration or subsequent sessions).

Financial Counseling:

• Conduct financial counseling or re-counseling for new or existing patients, ensuring all required documents are collected and submitted on time.
• Assist patients in checking their Medisave balance and insurance schemes.
• Verify patient Medisave Authorization forms and relevant insurance forms, obtaining pre-authorization when required.

Cash Collections & Management:

• Ensure accurate and prompt calculation and collection of treatment and service fees.
• Reconcile and tally daily collections and entries correctly.
• Manage petty cash, including issuing reimbursements and maintaining accurate transaction records.
• Bank cash weekly or when collections reach S$1,000 (whichever comes first).

Claim Submission:

• Prepare and submit monthly summaries and invoices for Medisave, Medishield, NKF/MSW, and CSC.
• Ensure tax invoices for hospital Medical Social Work (MSW) funding are posted timely.
• Monitor and follow up on claim submissions to ensure reimbursement.
• Coordinate with Finance to issue monthly cheques to patients.

Stock Management:

• Place orders for clinical consumables and follow up with suppliers.
• Coordinate with stock in-charge for stock count and weekly orders.
• Ensure timely and accurate monthly inventory stock closing.

Reporting:

• Update the center movement chart on patient status weekly and submit it to HQ.
• Ensure timely and accurate updates of daily end-of-day reports and submit them monthly.

Customer Service and Administrative Support:

• Answer phone calls within 3 rings, providing accurate information or forwarding calls appropriately.
• Provide ad-hoc frontline support for patients or caregivers, including booking transport.
• Assist Nurse Manager/Assistant Nurse Manager in coordinating patient appointment bookings and inquiries about holiday dialysis.
• Maintain updated patient particulars at all times.
• Check and respond to emails promptly.
• Collect, sort, and route mail appropriately from the post box daily.
• Assist the Operations team with clerical work as needed.

Requirement:

• Minimum ITE graduates.
• 'O' level graduates with relevant work experience, transferable skills, and a positive attitude will also be considered.
• Prior experience in clinics, hospitals, or healthcare is an advantage.
• Attention to detail with numbers and experience in Excel and SAP is preferred.
• Strong interpersonal and communication skills.
• Inventory experience is desirable.
• Team player with the ability to multitask.
• Patient, responsible, reliable, and diligent.
• Able to work in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• Entry Level / No experience
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Service Delivery Manager, you will manage a team to deliver and maintain a high level of customer service to the client and to operate and support the infrastructure, systems, network and security for a mission-critical system.

Responsibilities:

Ø Service Management

· Maintain positive relationships with customers

· Identify customer needs and overseeing the service delivery within the business context and the timeline

· Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out effectively and efficiently

· Organise activities and meeting deadlines

· Liaise with respective internal team leader as well as external vendors to determine the type of services, delivery criteria and the solutions for issues that arise

· Manage the incidents and reviews. Provides root cause analysis and incident report for critical incidents

· Provide reports to customer and the management that are timely and accurate

Ø Processes, Procedures and Documentation

· Review existing processes and procedures for corrective maintenance and preventive maintenance to ensure they are carried out efficiently and effectively

· Develop processes to manage the corrective maintenance and preventive maintenance activities efficiently

· Develop procedures to manage the corrective maintenance and preventive maintenance activities effectively

· Review and update customer assets, spares inventory and documentation

· Ensure completeness of and to upkeep all related baselines of the software and operating system documented

Ø System Maintenance

· Ensure the system administration such as scheduled system and security patching, and software deployment are carried out in accordance to requirements

· Ensure the verification and validation of the system, security and software patches are properly performed at the Integration Validation Verification Qualification (IVVQ) platform and User Acceptance Platform (UAT) before releasing into production

· Ensure the system defects management routines and tasks are carried out in accordance to the requirements and service level agreement

· Be involved in the troubleshooting and isolation of defects, including defects caused by failure of hardware, operating system, system software (e.g. Kubernetes) or any Authority Furnished Equipment (AFE) that is interfaced to the system

· In the cases where the defects cannot be rectified, ensure a workaround for the software or system is timely proposed to mitigate the impact of the defect

· Identify and liaise with the original equipment vendor, or other Authority’s maintenance contractors to remedy the defect in the software of the system

· Maintain records of all defects, including defects proven to be due to the hardware, operating system, open-source software COTS software, or any AFE interfacing with the system

Ø Configuration Management

· Ensure all documents, hardware, software and operating system shall be controlled in accordance with the guidelines in the approved configuration management plan, for example proper hardware and software configuration control over any activities e.g. defect rectification and software upgrading

· Ensure the correct configuration of the system is loaded for testing and any other work performed on it

· Ensure the proper configuration management control is followed during the integration of software release for software verification

· Ensure the documentation of hardware, software and system configuration items are always up-to-date

Ø Contactability

· Authority shall raise and report all system defects and problems via a 24/7 helpdesk hotline provided to handle and monitor all faults. Ensure the standby maintenance personnel are contactable for response and on-site service

· Be on 24/7 standby for any escalation by the maintenance personnel

Ø Performance Reports

· The following reports are to be provided every month in a format structured determined by the Authority:

v Summary of Contractor performance reports

v Summary of completed jobs and tasks

v Summary of outstanding jobs and tasks

v Preventive maintenance checklist and reports

v Authority furnished spares status and reports

v Equipment / modules defects and warranty reports

v Serialised inventory included spares report

Ø Obsolescence Management

· Monitor, inform and propose alternative replacements to the Authority at least 2 years before any hardware or software obsolescence

· Provide a yearly declaration that the critical sub-systems / components will not have any obsolescence issues for the following twelve months

Ø Stock Take Requirements

· Ensure quarterly stock-take programme are performed on the spares inventory at the office and Authority sites.

· If there is deficiency of the stock during the stock taking, ensure these differences are documented and replenished into the spares inventory

Ø Reliability, Availability and Maintainability

· Know how to use the Mean Time Between Failure (MTBF) to calculate the reliability figures of hardware

· Understand the criteria to identify Reliability Critical Items and provide the listing

· Calculate the spare parts list to meet the system operational availability

· Calculate the Operational Availability (A0) where the formula is defined

· Specify the Mean Time To Repair (MTTR) that includes the time for fault detection, isolation, removal of Line Replaceable Unit (LRU) and replacement of LRU and re-verification

Essential Requirements:

· Minimally 5 years of experience in supporting mission critical systems with very stringent SLA e.g. 99.9%

· Bachelor’s Degree in Information Technology / Information Systems / Business IT or its equivalent

· Past high complexity government project experience will be highly beneficial

· Strong in IT Service Management (ITSM) standards, processes, guidelines and best practices

· Strong in project management methodologies and quality control techniques

· Strong in resource planning skills

· On 24x7 standby

· Able to cope in a highly pressured fast-paced environment

· Prior working knowledge in RedHat Enterprise Linux is preferred

· Prior working knowledge in Windows Server, Windows SQL Server and Microsoft Active Directory is an added advantage

· Prior working knowledge in Kubernetes, Docker, HyperV, Nginx, and PostgreSQL

· Expected to work in an environment comprising of 80% Linux and Kubernetes and 20% Windows Servers, SQL Server and Active

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and software architecture

· Able to understand the user operations environment

· Willingness to pick up any new technologies

· Leadership Skills:

Ø Proven ability to manage critical incidents

Ø Ability to diffuse and de-escalate difficult situations

Ø Experience in overseeing large and diverse teams

Ø Managing third-party service providers

· Excellent leadership and conflict management

· Strong teamwork skills

· Excellent verbal and written communication skills

· Strong time management and prioritization skills

· Exceptional organizational skills and attention to details

· Ability to remain calm under immense pressure

· Ability to handle very difficult customers

· Compassion and empathy

· Willingness to support and mentor team members

· Ability to manage sensitive information professionally

· Good accountability

· Strong self-direction and motivation

Lunch Service Crew or Kitchen Helpers (Monday - Friday)

Working Schedule: Mon to Fri, 9am to 4.30pm

Salary: SGD 1600 - 2000 per month

Job Description:

• Assist with serving customers drinks and lunch set

• Daily housekeeping

• Preparation of food items/ingredients before lunch hour

• Assist with customer general enquiries

• Ensure operations run smooth

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

Deliver Quality Guest Service

• Contribute to the Guest’s Park experience by anticipating their needs and offering Park information including events and directions
• Look for opportunities to communicate with Guests and recommend the variety of service
• Foster an inclusive environment where all Guests are welcomed, respected, valued and appreciated
• Help capture memory

Capture Exclusive Moments

• Capture high-quality Guest photos and utilising the guidelines for image composition
• Create an individualised memorable experience for Guests while capturing their photos
• Capture candid moments of Guests by integrating and supporting all operations

Create Lifetime Memories

• Welcome, assist and invite Guests to view their photos
• Personalise Guest images into cherished memories
• Share portfolio of images with Guests
• Assist Guests in determining which products best meets their needs
• Sharing with Guest on the variety of services available for their own photos
• Guide Guest on downloading photos and offers after-sales service

Requirements:

• Enthusiastic about engaging in Guest interaction
• Strong verbal communication skills
• Adapt to and understand new technologies
• Work in a fast paced and changing environment
• Engage positively with team members while maintaining a professional work environment
• Self-motivated and ability to work independently
• Complete repetitious tasks while maintaining quality and productivity standards
• Flexible, adaptable, and able to commit during holidays and weekends

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

What You’ll Do

• Customer service. Check-in and greet customers upon arrival.
• Customer readiness. Assist customer with the final steps to prepare them for delivery day.
• Host on site vehicle deliveries
• Supporting Sales and Service teams with ad-hoc requests, increasing productivity and throughput.
• Support admin functions with paperwork coordination
• Assist with final vehicle preparation (wash & stage for delivery).
• Contribute to keep all areas and operations clean and tidy.
• Miscellaneous jobs as required.

What You’ll Bring

• Valid driving licence, clean driving record and insurable
• Great work ethic and team player

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Responsibilities:

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes
• Keep abreast of latest MOE initiatives to stay relevant with customers' needs
• Actively promote and upsell programmes to both prospective and existing customers
• Attend to customers' needs and enquiries in a prompt and service-oriented manner
• Build rapport and maintain a positive relationship with all stakeholders
• Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
• Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured
• Maintain an updated record of customer interactions, including inquiries, feedback and complaints
• Provide support and assistance to teachers and students whenever required
• Uphold a strong communication platform between teachers and parents

Job Requirements:

• Minimum Diploma holder
• Strong proficiency in spoken and written English
• Proficient with Google Docs, Google Sheets and Microsoft Office
• Good team player with ability to work with minimal supervision
• Prior experience in education industry would be advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Job Responsibilities

• Data entry for shipping documents.
• Reply email to customer/agent.
• Any other duties as assigned.

Job Requirement

• Minimum GCE ‘N’ Level.
• No experience required, training will be provided.
• Proficient in Microsoft Office.

Location: Toa Payoh

Working hour: 5-day work week (4 weekdays + 1 weekend every week), 10am-7pm

Salary: $4,000 - $5,000

Duties

• Welcome customers by making their journey to ownership a delightful experience.
• Regularly update the internal system to ensure accurate and timely delivery information is available to management.
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the delivery experience, as well as back-end processes and procedures.
• Demonstrate a mastery of all products and services, as well as local incentives for EV owners.
• Keep up with industry trends and best practices.

Requirements

• At least 5 years relevant experience in administrative and customer-facing role
• Comfortable working in a fast-paced environment
• Proven ability to work well with others in a team
• Self-starter who is goal-oriented and highly motivated
• Excellent communication skills and attention to detail
• Consistent record of customer service excellence
• Enthusiastic and passionate about the changes in the personal transportation industry
• Strong organization and time management skills
• Ability to work evenings, weekends, and holidays
• Ability to work across multiple systems
• Bachelor's degree or equivalent combination of education and experience
• Valid driver’s license, 2-year minimum driving record required with a clean driving histor

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities

• Attend to customer’s enquiries/complaints through phone/email and ensure necessary actions are taken and follow through.
• Prepare quotation for VDR/Radio survey, ECDIS training, CBT license keys and spare parts requirements to local/overseas customers.
• Process Job Order Process (JOP), Purchase/Material Requisition (MR), Customer Order Process (COP) for approval.
• Prepare and draw out materials/parts for radio surveyor.
• Coordinate, liaise and schedule with ship’s agent/customer for attending VDR/Radio surveyor and ECDIS instructor.
• Collate and submit documents to Finance and Account Department for invoicing
• Perform other ad-hoc duties as assigned by Manager and VDR/Radio Surveyor.

Requirements

• Minimum ‘O’ Levels with at least two years of related working experiences.
• Ability to communicate effectively with a wide range of people.
• Must be able to work independently and as a team in the organisation.
• Good level of IT literacy, experience in NetSuite or similar system is preferred.

*Company tranport provided and attractive benefits.

HOW TO APPLY:

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

• Inspect and examine aircraft components for leaks, cracks, breaks or other issues
• Read and utilize blueprints, maintenance manuals, ATA codes, illustrated parts catalogues, service bulletins and other maintenance documents to troubleshoot and complete work assignments
• Maintain, repair, and rebuild aircraft structures, functional components, and parts such as wings and fuselage, rigging, hydraulic units, oxygen systems, fuel systems, gaskets, and seals
• Perform routine maintenance operations, such as the replacement of equipment’s and aircraft components
• Modify aircraft structures, space vehicles, systems, or components, following drawings, schematics, charts, engineering orders, and technical publications
• Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities
• Perform hourly, daily and monthly inspections to check for cracks, oil leaks, burned areas, foreign object damage, warping, distortions, missing segments and wear
• Complete all tasks in the allotted time frame and to the quality standards of our company, our customers and the FAA
• Promote safety within the workplace by monitoring others and yourself to guarantee all tasks are performed within the safety manual guidelines, and communicate with other mechanics and supervisors to coordinate repairs and keep apprised of safety concerns
• Order supplies, equipment, materials and parts for repairs and general maintenance
• Keep detailed records of the inspections performed, repairs finished, maintenance procedures and ordered parts

Requirements:

• Relevant Nitec / Diploma qualifications in Aerospace Technology / Aerospace Engineering / Engineering (Aerospace)
• Independent, Proactive and keen interest to learn
• Willing to work in airbase
• Entry level position, no experience is required
• Candidates with experience are welcome to apply too

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

• Preparation of restaurant for service
• Receiving guest and hosting guests, including taking food and drink orders using Ipad.
• Making sure that the guest are having a good time
• Recommending food and drink items to guests
• Cleaning up and preparing the tables for service turn
• Answering guest's queries and resolving issues
• Able to take instructions from Supervisors
• Any other ad-hoc duties and responsibilities as assigned

Requirements:

• Related experience in the F&B industry.
• Love to interact with customers.
• Good communication skills and interpersonal skills
• Willingness to work during peak hours, including nights, weekends, and holidays

Descriptions:

• Perform service and maintenance of gas detection system
• Ensure quality after repairs conforms to OEM standards
• Ensure adherence to safety rules and practices.

Requirements:

• Min Nitec, GCE ‘O’ Levels or Diploma Holder
• Positive & have initiative to solve problems
• Aable to co-operate & work as a team
• Preferably with basic computer knowledge
• Knowledge in AutoCAD is highly preferred

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng / EA Personnel No: R1102590

• No Experience Welcome. Training will be Provided!
• Mon to Fri 830 to 530PM
• Jurong East

Responsibilities:

• Manage all on-site repair and maintenance works of coffee machine.
• Diagnose technical problems and determine proper solutions.
• Provide assistance to customer when required.
• Carry out work according to schedule or following a plan set by customer service officer.

Requirements:

• Minimum qualification of GCE ‘O’ level / ITE/ NiTEC.
• Class 3 Driving license is a must

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Requirement

• Follow test plan(s) for the execution of the UE actions for the test cases
• Clearly document the test conditions and results
• Have a basic understanding of Telecommunications
• Have a basic understanding of the wireless communication, for example to be able to scan for radio network and register the handset to the network
• Able to handle smart handsets and able to modify the simple parameters ( Example – apn etc ) when requested (guidance will be provided remotely when needed)
• Able to perform simple phone task as requested by the team remotely
• Required to travel between sites when required immediately
• Requreid to travel to different locations during the day. Expense will be claimable.
• Required to communicate with many channels in parallel channels while doing thetesting

• Monday - Friday: 8.30am - 6pm
• Location: Outram

Our client is the world's largest integrated provider of products and services for individuals undergoing dialysis.

Responsibilities:
Frontline Patient Services and Administrative Duties:

• Provide frontline patient services and non-clinical administrative support to Clinic and HQ personnel.

Billing:

• Ensure daily posting, claim receipts posting, and receipt updates in a timely manner.
• Complete billing for each patient (including various fees like treatment, admin/service fees, and ad hoc charges) after each treatment daily.
• Collect payments from patients promptly for treatments and services rendered.
• Follow up and update funding bodies (long-term and short-term) and notify both internal and external customers in a timely manner.
• Assist Accounts Receivables personnel in notifying or updating patients and arranging payments for any delinquent accounts.

Patient Registration:

• Register new patients and inform them or their designated caregivers about necessary details (e.g., clinic location, HD slot allocation, price per treatment, required documents for registration or subsequent sessions).

Financial Counseling:

• Conduct financial counseling or re-counseling for new or existing patients, ensuring all required documents are collected and submitted on time.
• Assist patients in checking their Medisave balance and insurance schemes.
• Verify patient Medisave Authorization forms and relevant insurance forms, obtaining pre-authorization when required.

Cash Collections & Management:

• Ensure accurate and prompt calculation and collection of treatment and service fees.
• Reconcile and tally daily collections and entries correctly.
• Manage petty cash, including issuing reimbursements and maintaining accurate transaction records.
• Bank cash weekly or when collections reach S$1,000 (whichever comes first).

Claim Submission:

• Prepare and submit monthly summaries and invoices for Medisave, Medishield, NKF/MSW, and CSC.
• Ensure tax invoices for hospital Medical Social Work (MSW) funding are posted timely.
• Monitor and follow up on claim submissions to ensure reimbursement.
• Coordinate with Finance to issue monthly cheques to patients.

Stock Management:

• Place orders for clinical consumables and follow up with suppliers.
• Coordinate with stock in-charge for stock count and weekly orders.
• Ensure timely and accurate monthly inventory stock closing.

Reporting:

• Update the center movement chart on patient status weekly and submit it to HQ.
• Ensure timely and accurate updates of daily end-of-day reports and submit them monthly.

Customer Service and Administrative Support:

• Answer phone calls within 3 rings, providing accurate information or forwarding calls appropriately.
• Provide ad-hoc frontline support for patients or caregivers, including booking transport.
• Assist Nurse Manager/Assistant Nurse Manager in coordinating patient appointment bookings and inquiries about holiday dialysis.
• Maintain updated patient particulars at all times.
• Check and respond to emails promptly.
• Collect, sort, and route mail appropriately from the post box daily.
• Assist the Operations team with clerical work as needed.

Requirement:

• Minimum ITE graduates.
• 'O' level graduates with relevant work experience, transferable skills, and a positive attitude will also be considered.
• Prior experience in clinics, hospitals, or healthcare is an advantage.
• Attention to detail with numbers and experience in Excel and SAP is preferred.
• Strong interpersonal and communication skills.
• Inventory experience is desirable.
• Team player with the ability to multitask.
• Patient, responsible, reliable, and diligent.
• Able to work in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Reports to the team lead and Contact Centre Manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level / ITE / Diploma in any discipline
• Prefer 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Ivy Ng / EA Personnel No: R1102590

(WEST REGION) - Toh Guan Road

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• No experience required
• At least diploma in engineering
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

STINKY Durian Desserts Cafe was founded based on a unheralded love for perfecting durian dessert craftsmanship by creating a fun, thoughtful and mischievous experience for all. The company is known for its parent brand 99 OLD TREES, which provides trust and value for all Durian Lovers.

Our Stinky Durian team is expanding and we seek to expand our family, whom make everything possible.

Location: Opposite from Outram Park MRT, Exit 4 @ 1 Teo Hong Road, #01-01, (S) 088321

If you are:

• Someone who strives to do your best and to deliver great customer experience.

• Cheerful and good at interacting with people. You are able to communicate in a clear and friendly manner to make people feel comfortable.

• Love Durians!! Or Somewhere Inbetween!!

• Someone who knows that behind every great customer experience, there is work to do including cleaning, making of desserts, cashiering and stock duties.

Job Description:

• Handle daily operations activities including but not limited to: Cashiering duties, Kitchen duties, Preparing desserts and Outlet Cleanliness duties
• Must work Weekends and Public Holidays
• Attending to customers in a prompt and friendly manner
• Maintaining a clean and comfortable store environment
• Promoting and recommending different menu options to customers
• Pleasant disposition and well-groomed

Requirements:

• No experience required as on-the-job training will be provided
• Experienced Individuals will be considered for higher Basic Salary
• No Quota for Foreigner
• Excellent and positive service attitude
• Great Energy
• Fun Work

Benefits:

• Shift Timings: (11am-7pm / 3pm-11pm / 5pm-11pm)
• Overtime Pay (above 44hrs per week)
• Staff Discount
• MUST COMMIT minimum 4 DAYS a WEEK
• Good career progression
• Full-time Rate: $1.8k - $2.6k
• Part-Time Rate: $11/hr BASE RATE (Mon-Fri)
• Weekend Rate: $13/hr (Sat-Sun)

Social Media Handles:

@stinky_by_99oldtrees

@99oldtrees

Customer Service

• Attending to local and overseas customer’s inquiries pertaining to rates and investigating queries and complaints (eg cargo damage, short shipment).
• Inform changes in shipping info to customers (change of vessels/departure date etc).
• Weekly preparation of flyers for weak ports.
• Liaise with other departments closely for documentation.

Cargo Bookings

• Responsible for bookings and tele- marketing for local cargoes. Define the exact commodity description from the shipper.
• Pre-booking with carriers of containers and handling class cargo declaration with carriers for your own sectors.
• Inform changes in shipping info to warehouse (change of vessels/departure date etc).
• Preparation of railing instructions and liaising with warehouse/truckers
• Follow up with shippers of any discrepancy in M3 or packages being booked by phone and fax.
• Getting all the BL draft in place within the given time frame for all consoles that involves AMS/ACI filing.
• Sending cargo needed via emails to all CS & Sales personnel everyday.
• Assisting Export Manager in negotiating with carriers for competitive rates whenever possible.
• Filing.

Main Objective

• To ensure high level of Customer Service efficiency is achieved and maintained within all areas of Region Asia, as well as increased Customer Service delivery to customers.
• Promote and encourage cooperation and team work within the Areas, Regions and between departments in order to bench mark and adopt best practices.

Function and Duties

• Develop, monitor and analyze Customer Service Key Performance Indicators (i.e. Quality Promise) for the Areas and drive / provide recommendations for improvement measures
• Support the improvement of customer defined benchmarks in the Areas
• Support the regional Customer Service management with the implementation of process improvements/changes
• Ensure timely information for Areas in regard to trade specific requirements and restrictions
• Define and develop quality promises and digital targets, including customers in cooperation / consultation with the Areas
• Support of documentation management and processes linked to documentation performance
• Ensure Area’s receive appropriate technical performance and customer service training
• Provide regular recognition and constructive feedback to Areas as and when required
• Ensure Hapag-Lloyd’s day to day customer service transactions are handled in a timely, accurate, and professional manner.
• Continually review and upgrade procedures to enhance the level of service provided to external and internal customers. Promote work process simplification initiatives.
• Implement standards and procedures to ensure Areas are providing timely, accurate and courteous responses to customer’s inquiries.
• Assist Area staff in solving problems by providing facilitation, support and arranging appropriate training.
• Develop an effective working relationship with the BSD department to jointly review and develop improvements in Customer Service processes. Job Description 2011
• Visit key accounts to solve problems, facilitate improvements and provide support for Sales as and when required
• Other duties as required from time to time as appropriate within the organization.

Additional Responsibilities:

• Promote ideas for work process simplification
• Actively promote and participate in a customer focused team environment.
• Provide cover and assistance to other roles when staff are unavailable
• Other duties as required from time to time as appropriate.

Qualifications and Requirements

• Tertiary education, preferably in Business/Commerce with excellent working experience in Customer Service required
• Knowledge of HL Business Systems / Process knowledge and experience required
• Good project management skills with emphasis on successful project completion
• Ability to handle multiple priorities and work under pressure
• Ability to develop solutions together with internal parties
• Excellent analytical and trouble shooting skills
• Strong Communications
• Windows Office software including Word, Excel and Powerpoint

Job Description & Requirements

• Building and maintaining network with the customers of welding consumable for the region in Singapore
• Daily visit users in Singapore (eg. shipyard, distributors) engaged in welding to assess their satisfaction levels with the equipment and identify any areas of improvement or dissatisfaction
• Listen to user’s request and provide suitable advice to use welding material
• Business trip to Malaysia upon customer’s request for technical support
• Plan and organize for branding and promoting company products activities in covered area including conduct seminars, demonstration, road show, exhibitions, etc
• Engage in discussions with companies involved in the extraction of structures used in oil & gas exploration from the seabed
• Provide technical service of welding material
• Response to enquiry of engineers to confirm specifications of welding consumable
• Candidates without technical service experience but keen to learn are also encouraged to apply.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:
Customer and Site Management:
Act as the primary liaison for customers and sites.
Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
Conduct training sessions and workshops to educate customers on the utilization of Ailytics’ products and technologies.
Ensure customer satisfaction and retention.
Monitor and report on key customer success metrics.
Willingness to travel to customer sites as required. Must Have Driving License
Physical Deployment of Video Analytics solutions:
Deliver and install hardware to integrate Video Analytics solutions into customers’ workflows and systems.
Troubleshooting:
Troubleshoot and resolve technical issues to ensure customer satisfaction.
Platform Administration:
Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.