Main purpose of Role:

Installation, Commissioning, Testing and Servicing Huisman Equipment throughout their life cycle. Ensuring quality (effectively working fit-for-purpose equipment), delivering agreed services and meeting client expectations.

Complexity of Tasks:

· Diagnoses the problem / reason for malfunctioning of equipment of clients or checks if service request is correct / sensible. Prepares, plans, and carries out technical intervention (repair, maintain, replace)

· Carrying out project-based commissioning and testing of installations and/or components in accordance with project requirements and in accordance with protocol and safety regulations.

· Ensuring smooth field service operations. Carrying out technical-logistics-administrative tasks with supportive nature. Documentation management, planning, communicating

· Performing (physically heavy) disassembly and assembly work. May be specialized in certain products or techniques. Carrying out all kinds of machining (drilling, sawing, welding) activities.

Competences:

1. Client oriented

2. Plan and organizing

3. Progress monitoring

4. Adaptability

5. Result oriented

6. Problem analysis

We are an e-commerce logistics company based in Toh Guan Road, Jurong. We are hiring a full-time customer service executive for Quick Delivery Team.

Job Responsibilities:

• Monitor daily jobs dispatch to drivers
• Work closely with relevant departments to ensure customers' enquiries are attended to
• Provide advisory to drivers or evaluate changes
• Coordinate between drivers, customers and partners
• Ensure exceptions are resolved
• Perform any ad-hoc duties

Requirements:

• Minimum 1 year in Coordination related work experience
• Able to start work in short notice
• Familiar with Singapore roads and locations
• Good interpersonal and communication skills
• This role is open to Singaporeans only

Remuneration:

• Basic Salary - $2000 (Probation) to $2300 (Confirmation)
• Shift Allowance - $8 per working day for eligible shift
• Attendance Incentive: $200 monthly for good attendance! (No lateness or absence)
• Performance Incentive: $100 monthly depending on performance appraisal
• Tenure allowance - after 1st/2nd/3rd yr anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• E.g. a 2nd yr tenure employee receives $340/mth, a 1st yr tenure employee receives $170/mth on top of basic salary.
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Working Hours: 5.5 days/week

You will be assigned to the following roster below.

• Monday to Friday: 11am to 8pm, Sunday: 8am to 12pm (Eligible Shift Allowance)

Please submit your updated resume through the Apply Now link.

Salary: Basic $5,000 - $6,000 + transport allowance (for driving) + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.
• Resolves the issue among the team and put in effort in employee engagement.
• Customer driven with excellent communication & interpersonal skills.
• Able to work under stress and tight timeline.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368