Responsibilities:

• Answers incoming and outgoing calls in a timely manner and in accordance with the Hospital policy.
• Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Reporting fault on telecommunication equipment
• Performs other related duties as assigned or requested.

Requirements:

• Min. Nitec or Diploma in any field of study
• Min. N/O Level (with call centre exp)
• Keen interest in the healthcare/ medical industry
• Prior call centre exp preferred
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Customer Success Team

Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver that value. You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel investment.

About the Role

As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices with a focus on our clients in the Greater China Region (Hong Kong, Taiwan). Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of Mixpanel including managing change during Mixpanel’s rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics. For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end-user teams through a change management rollout approach.

Responsibilities

• Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes
• Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks
• Own the customer’s success with Mixpanel — documenting and delivering ROI to the customer throughout their journey to transform their business with self-serve analytics
• Own onboarding and data health for our strategic and high-value prospects/customers, including ongoing enhancements to their data quality and overall tech stack integration
• Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
• Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices
• Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects
• Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues
• Bridge the technical-business gap with your customers — working with high-level business stakeholders to define a strategic vision for Mixpanel and then working with the right business and technical contacts to execute that vision
• Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects
• Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients

We're Looking For Someone Who Has

• Experience consulting on defining and delivering ROI through new tool implementations
• Experience working with VP-level members of the customer organization to define a strategic vision and successfully leveraging those members to deliver on that vision
• The ability to communicate with stakeholders at all levels of an organization — from talking with developers about the ins and outs of an API to talking to a CIO about organizational efficiency
• Experience in data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc.
• Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.
• Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.
• Familiar with analytics best practices across business segments and verticals
• Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change
• Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role
• Excellent written, analytical, and communication skills
• Strong process and/or project delivery discipline
• Eager to learn new technologies and adapt to evolving customer needs
• Speaks and writes fluently in business Mandarin, Cantonese a plus

Job Description:

• Fronting customer– customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
• Manage projects from end to end, including administering cost budgets.
• Lead by example in all aspects for ground staff to look up to.
• To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.
• Providing hardware support / hardware replacement and configuration

Requirement:

• Min 2-3 years’ experience with handling PC/Notebook/ printer products and repairs.
• Familiar with Microsoft products, particularly strong in operating Windows 7/8/8.1/10 (Preferably with relevant IT Certifications).
• Familiar with basic networking fundamentals, TCP/IP including DHCP, DNS, etc; LAN/WAN; network switches; etc.
• Additional knowledge such as Linux, VMWare, and Windows Server is helpful.
• Experience in handling electronic components such as motherboards/harddisks.
• Able to converse well with good communication skills and strong customer handling skills
• Team Player, fast learner, positive attitude, and keen interest in customer service.
• Customer orientated
• Familiar with data analysis work, spreadsheet formulas, Capable on Big data analytics.
• Able to stand on feet to think and make snap decisions.
• Self-motivated, willing to explore, and have continual technical self-upgrading.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24453

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• The Engineer will be tasked to perform onsite IT support services – desktop and routine computer operation services - and all other reasonable scope of work.
• Coordinate break-fix of IT related equipment with support teams in incident/problem investigation and resolution.
• Provide onsite IT support in a professional and courteous manner.
• Able to identify incident trends in order to elevate incidents in accordance with standard operating procedures.
• Ensure timely case attention, resolution, escalation and closure, so that SLA is met.
• Ensure timely escalation of major and critical incidents.

Requirements

• Diploma or certification in Information Technologies related fields.
• Minimum of 1-2 years of post-education IT work experience required.
• Basic PC staging and hardware configuration & administration e.g., tablet, printer, RF & barcode scanner, Cisco IP phone etc.
• Basic network infrastructure knowledge and smart hands support.
• Working knowledge in experience with MS Windows Operating Systems.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min. 'N' / 'O' Levels
• No exp needed - training provided

Location: Woodleigh / Paragon

Working hours: Mon to Fri: 9am - 5.30pm, Sat: 9am - 1.30pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Respond and generate quotation in response to existing customers
• Response to inquiries and provide solutions to customer needs
• Recommend customers for upgrades and maintenance contracts
• Attend surveys to determine more complex needs
• Design and proposal of basic to mid-level complexity solutions.
• Prepare necessary checks on stock availability and lead time of items before generating quotation
• Process signed quotations or purchase orders received from customers
• Work with procurement team on alternatives for required stock item that are not available

Job Requirements:

• Candidate must possess at least ITE, diploma or equivalent qualification
• 3 years of experience in security system would be an advantage. No prior sales experience is required if he/she has security technology knowledge
• Mature and meticulous individual with attention to details and a logical mindset
• Familiar with ERP / CRM system (i.e. Salesforce, NetSuite) and MS Office Applications (i.e. Excel, Word, PowerPoint)
• On the job training will be provided
• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• Typically 80% indoor, 20% outdoor

Responsibilities:

• Attain growth and meet sales objectives.
• Develop and execute a strategic business plan to broaden the company’s customer base and maintain a robust presence.
• Foster and advocate for enduring customer relationships by collaborating with them and comprehending their requirements.
• Provide sales, revenue, and expense reports, as well as accurate forecasts, to the management team.
• Recognize emerging markets and shifts in the market landscape while remaining thoroughly informed about new products and competitors.

Requirements:

• With 4 years of corporate sales experience in the electrical field.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

SALES SUPPORT

• Prepare, create, and follow up on Proforma Invoices, Contracts of Sale, Sales Order Confirmations, Quotations, and other sales-related documents.
• Follow up with customers on product labels, ensuring label designs are approved by customers before proceeding with printing.
• Consolidate and update Sales Forecasts and Sales Summaries.
• Assist the Business Support team with Procurement coordination.
• Communicate with Suppliers regarding the printing of product labels, leaflets, and other packaging materials. Coordinate with Regional offices on Sales/Marketing-related matters.
• Collaborate with various departments to fulfill customer orders.

HANDLING OF MARKETING ACTIVITIES

• Organize exhibitions held locally or overseas.
• Source and coordinate diaries, calendars, table planners, and corporate gifts.

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

• Welcoming visitors and arranging meetings.
• Organizing travel, including hotel and flight bookings, visa applications, and submissions.
• Submitting Double-Tax Deduction forms to IE Singapore.
• Distributing mail to Directors.
• Providing secretarial support to Directors.
• Handling telephone inquiries and other ad-hoc duties.
• Managing domain email accounts.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our Client is a MNC in the Manufacturing industry. Due to their current expansion plan, they are looking for an Senior Export Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage and process incoming shipments and associated documents according to customer requirements.
• Perform scanning tasks using the customer's warehouse management system.
• Ensure all documentation is completed and updated promptly to the Head Office.
• Coordinate with relevant parties for outgoing or return shipments as needed to support customer order fulfillment.
• Assist with month-end stock takes and replenishment of materials.
• Perform various administrative duties, including filing and document processing.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment
• Experience in SAP SAGE

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description

-Manage incoming and outgoing emails and phone calls

-Liaise with different associates to provide quotations, sourcing purchasing of materials.

-Arrange logistics and administrative matters.

-Issue Sales & Purchase Orders Documents

-Manage incoming and outgoing emails

-Liaise with different associates on all sales and purchases matters

-Arrange and prepare local and overseas inbound and outbound shipment

-Any other ad-hoc matters assigned by hiring manager and management if needed.

Job Requirement

-Knowledge on Microsoft Office

-Able to type and manage emails professionally with different associates

-Fast learner and willing to learn

-Self-Motivated

- Able to communicate with both English speaking associates and Mandarin speaking associates via email and phone.

-Comfortable working in a team and able to perform under minimal supervision

-Love to communicate with people

-Qualification - Above O-Level or Equivalent and Above

Other Information

-Able to attend face-to-face interview only

-Two way transport is provided between Sembawang MRT and Office

-Official Working Hours: Mon-Fri: 830am to 530pm

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: TYE2HP13

Description:

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Requirements:

• Good attitude with pleasant personality and a flair for customer service.
• Experience in handling cash transaction and counter experience have add an advantage.

Reg No: R22101254 ( Tay Khai Ven)

EA License No: 01C4394

Only shortlisted candidates will be informed.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Tasks:

• Work with System Engineers and vendors to resolve customers' technical problems
• Ensure support cases are tracked and duly closed
• Manage support cases through the use of SAP and support ticketing system
• Work closely with various teams, eg. Sales, Logistics and subsidiaries to manage the handling of repair items
• Analysis of support and repair data
• Sharing of preventive measures with Engineers and Customers to reduce equipment failures

Qualifications:

• At least a diploma in Electronics engineering
• Preferably with minimum 2 years' working experience
• Knowledge in RF & EMC is an advantage
• Working knowledge in SAP a plus

• Assist the Consultant in clinical duties and patient care.
• Handle daily administration of the clinic/practice.
• Manage clinical duties in the operating theatre and recovery area.
• Ensure accurate updating of clinical service charges, medication fees, and investigation charges in the medical record system.
• Follow safety precautions and guidelines diligently.
• Understand patient care needs through building rapport with patients.
• Maintain high standards of care as per established procedures.
• Provide excellent patient care and customer service to patients and their families.
• Support other duties to enhance overall Centre performance.
• Perform additional tasks assigned by the Centre Manager or Senior Management.
• Hold full registration with the Singapore Nursing Board.
• Possess an Annual Practising Certificate.
• Additional training in IVF and O&G would be advantageous.

Interested candidate who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

3 months temp to perm customer service assistant

Address:around 400metre walk from Gul Circle MRT Station / 2 bus stops).

Salary during temp will be around S$2200

Working hours:

Mon to Thur: 830am to 6pm

Fri: 830am to 530pm

Alt Sat: 830am to 1230pm

Need to support overtime.

Job Scope: handling outbound orders. liaising with customer and internal for all outbound management and WMS transaction.

Benefits after convert to perm:

$2390 to $2500

Annual 14 days, Medical leave 14 days

medical copay $5

dental $500 per year

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

CONTRACT POSITION @ LOCAL UNIVERSITY

Temp E-Portfolio Administrator - Experiential Learning

SINGAPOREANS / PRs ONLY

($13.00 per hour)

Commitment Period: 15 July 2024 to 30 September 2024

LOCATION

Clementi Road

Our client is looking for candidates to perform the role of a transcriber of audio data.

Job Description

· Liaise, communicate and contact students via phone call or email on:

o Updating student assignment submission status

· Communicate between external assignment assessors and students on necessary follow ups where require

JOB REQUIREMENTS

· Minimum diploma holder

· Proficient in Microsoft Office applications

· Good communication (in writing and verbal) skills with internal and external stakeholders

· Good time management skills

WORKING HOURS

• Standard Working Hours: Mon-Fri, 8.30 to 5.30pm
• 5 DAYS WORK WEEK

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to –

[email protected]

or

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Service Crew/ Staff | Canteen | 5 Days | Changi

Working Day: Monday to Friday Shift

Working Hours: 7am to 430pm (with break)

Location

1. The Alps: Alps Avenue
2. ⁠UPS House: Changi South Avenue 2

Salary Range: $2050 - $2500

Job Scope:

• Take order, billing from POS
• Provide counter/take-away service
• Dishwashing
• Any other duties as assigned by management

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

● Replying, sending and forwarding of letters to customers by post or via

email.

● To respond to customers and internal Business units with relevant production

information.

● Responding to customers' queries via Social Media.

● In charge of communicating with customers and providing relevant answers/

responses to customer queries via the company's social media platform

related to products and services.

● Preparing the team's daily stats & reports

COMPUTER EDUCATION CUM MULTIMEDIA SERVICES

(2 Personnel)

SINGAPOREANS / PRs ONLY

($ 2800-$ 3200)

Commitment Period: 1 Jan 2025 to 31 Dec 2025 + further period of 1 year from 1 Jan 2026 to 31 Dec 2026

LOCATION

Tanglin Road

JOB DESCRIPTION

• Assist in developing, reviewing, and teaching of lower secondary computer education program for secondary school students in the following areas:

· Microsoft Office Certification

· Programming language (e.g. Python, Swift using Swift Playgrounds or equivalent online platforms)

· Computational Thinking, reasoning and problem-solving using ICT equipment (e.g. Python using M5GO, LEGO Mindstorms, Micro:Bit etc)

· School Teaching and Learning platforms (Teams, Class Notebook, etc.)

· AI tools for e.g. Copilot, ChatGPT etc.

· And others relevant applications

• Assist in training students in Infocomm Club in creating videos, graphic posters and animations

• Provide support and coordinate competitions for students related to multimedia

• Provide maintenance for photography equipment in school

• Provide the technical support and service in maintaining the school website using relevant software

• Provide support for school programmes and events:

• Collateral materials for school programmes, events and external collaborations

• Photography and videography support

• Multimedia resources for teaching and learning

• Any other duties as assigned

JOB REQUIREMENTS

The Personnel should preferably have the following skill sets and experience:

• Proficient in conducting ICT-related training and workshops in the following areas as well as proficient in video production:

o Microsoft Office Suites (including Teams and OneNote Class Notebook)

o Video editing

o Coding

o AI literacy

• Preferably 3 years working experience in providing computer enrichment program in a school environment

• Proficient in:

o Microsoft Office Suites

o Designing software (Pro-Create, Canva, etc)

o Video creation software (Capcut, iMovie, GarageBand, Adobe suites etc.)

o Programming language (e.g. Python, Swift using Swift Playgrounds or equivalent online platforms)

WORKING HOURS

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of a 1-hour lunch break

• Fridays: 8:00am to 5:00pm, inclusive of a 1-hour lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to -

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘N’ or ‘O’ Level or relevant education qualifications
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Service Engineer | Semiconductor | 5 Days | Up to $4k | Woodlands

5 days, 9am- 6pm

Salary: $2700- $4000

Address: Woodlands (Micron Singapore)

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is highly preferred
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Duties and Responsibilities (Customer Services)

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• Knowledge of adult learning is preferred

Location: Parkway Parade

Salary: $2,200 to $2,600 per month

Working Hours: 5.5 days per week, retails working hours

Job Description:

• Preparation for opening and closing of restaurant and retail space.
• Welcome customers and bid farewell as they leave the restaurant.
• Help customers to settle down and advise on ordering system.
• Answering queries regarding services, menus, offers or any other product related queries.
• Serve food to customers in an effective and polite manner.
• Assist kitchen staff whenever required.
• Clean tables after customers have left and clearing dishes throughout customers dine in.

Requirements:

• Related F&B experience would be advantageous.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to

Attn: Audrey Lim Contact 92475508 via Whatsapp

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

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ROLES AND RESPONSIBILITIES

The Field Service Team Leader leads the field operations across our Singapore locations. Reporting to the Global Operations Centre (GOC) and particularly the Field Service Coordinator, this role oversees a team of Field Service Technicians (FSTs) to ensure efficient delivery of various services.

There may be a requirement for the FSTs to assist in projects and training of operations teams in other regions at times. In this role, there will be a requirement to participate in a 24x7 on-call roster and an expectation to undertake reasonable overtime as required to fulfil the duties as required.

Leadership & Team Management

• Provide day-to-day leadership and direction for FSTs and site-based engineers, fostering a supportive and engaged team environment.
• Provide onsite training and supervision of FST staff as required to ensure they are well engaged, trained and capable of maintaining the SMC equipment at the highest of standards.

Coordinate & supervise FST and site-based engineers’ activities

• Ensuring timely completion of tasks at the direction of the level 1, 2 and 3 engineering teams such as:
• Fault response and troubleshooting
• Routine and corrective maintenance
• Equipment installation (racking)
• Communication cable installation
• Computer hardware repair
• Remote hands support as required
• Coordinate and participate in mechanical and electrical equipment repair
• Oversee contractor works
• Conduct facility inspections and audits as required, ensuring our sites are always impeccably maintained and operating as efficiently as possible.

Operational Efficiency

• Assist to develop and embed processes to optimise field service operations and ensure high-quality service delivery. This includes developing and fostering ongoing use of site-based inspection checklists, permits, safety documents etc.
• Collaborate with other departments (project delivery, R&S) to provide support and resources as needed.
• Assist in project works as required and where it does not impact upon operations.

Strategic Focus (Initial Focus)

• Ensure that all new FSTs entering the business feel engaged and supported whilst making sure they are properly trained and mentored such that they can safely undertake required tasks to the quality we expect.

SKILLS AND EXPERIENCE

• Working Experience of more than 5 years as a Field Service Technician or similar role, with a strong track record of success in troubleshooting, repair, and customer service
• In-depth knowledge of the specific equipment or technology serviced by the team
• Strong leadership skills with the ability to motivate, coach, and develop team members
• Excellent communication skills to provide clear instructions and delegate tasks effectively
• Experience in scheduling and managing workloads to ensure timely completion of required works
• Exceptional problem-solving skills to identify and troubleshoot technical issues, both independently and collaboratively with the team
• Strong decision making abilities to make sound judgments under pressure and in challenging situations