Operations Assistant, Global Hospitality Services

• Contract until 17 Mar 2025
• Office location: Downtown

The Client

• MNC Bank

The Opportunity

• Operational, administrative, and analytical support to the Singapore & Asia Clusters GHS Team
• Support daily operational requirements when designated on the listed scope above
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• Produce and distribute correspondence memos, letters, and forms etc. to enhance & streamline productivity & communication within the group
• Gather and prepare required information for PO creation, including tracking and follow up on invoices submission to CRU team
• Research and creates presentations
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Book travel arrangements, submit and reconcile expense reports
• Track, review and process periodic e-mailers for wider colleagues communications
• Execute monthly KPI inspection with detailed reporting and its necessary performance updating and archiving
• Support non-employees onboarding including collating necessary documents for background checks and adhering to staffing office guidelines

Your Background

• Degee in Hospitality or related
• 4 years of related working experience in Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services).
• Proficient in MS Office
• Experience of client liaison or relationship management or teamwork
• Fundamental understanding of controls and associate processes.
• Good interpersonal skills, confidence and judgement
• Good verbal and written communication abilities
• Flexible and responsive manner and ability to prioritize

EA Reg no: R1762272
EA Licence Number: 08C5248

Customer Service Receptionist (Beauty SPA)

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp or Email me your Up-To Date Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Main Responsibilities

The primary function of the Deskside IT Support (Mac) role is to support users and workstations, maintaining and troubleshooting systems as required, with the aim of providing a stable and fully functioning environment, either onsite or remotely.

• Deploy and maintain new workstations
• Provide technical support for desktop issues
• Support VIP members of Hogarth
• Assist users in Joint Ventures, liaising with Hogarth Production Support to ensure the site is fully supported
• Document and update documentation on standard procedures
• Escalate and formally report faults to specialist engineers (including third party support when required)
• Working with standard application suites and custom workflow tools at Hogarth (detailed below)
• Maintain meeting rooms’ A/V equipment
• Technical support for in-house agency facilities
• Adobe Creative Cloud support
• Microsoft Office support

Additionally, provide first line support for Hogarth staff and clients that utilise Hogarth's applications, ensuring concise and accurate logging and management of all incidents and requests reported to the online service desk. Ensure tickets are resolved to the highest quality within agreed service levels whilst meeting customer expectations. Resolve first line issues and use the appropriate escalation channels if unable to provide a fix.

Specifically;

• Monitor service management system activity and log / acknowledge incidents and service requests, allocating appropriate category and priority definitions
• Respond against defined Service Level Agreements and Key Performance Indicators and ensure that appropriate and timely responses are provided
• Complete first line investigation and diagnosis, updating incident records as necessary
• Carry out, and report on daily system health checks for all supported applications
• Triage incoming incidents and escalate problems to 2nd and 3rd line support teams, engaging external advisory and technical operations partners where necessary
• Resolve incidents and service requests and deliver appropriate, timely and accurate communications for internal use and for client distribution
• Participate in major incident events, adhering to defined best practice
• Review incidents and identify trends and underlying problems, ensuring that they are referenced, logged and tracked in appropriate systems
• Maintain the Knowledge Base, updating documentation where appropriate
• Weekend on-call coverage rota for Major Incidents (P1’s and P2’s)

Qualifications and Experience

Essential Experience & Skills

• Good experience of macOS support
• An excellent working knowledge of technical support for desktop issues
• Effective problem solving, able to recognise root causes and identify ways to overcome them
• Good working knowledge of Adobe Creative Cloud
• Quick learning skills with information retention and a good technical aptitude/ability
• Confidence to deal professionally with staff at all levels in the organisation
• Service focused "can-do" attitude
• Excellent administration and organisation skills
• Excellent communication, interpersonal, team working and multi-task management skills along with time management
• Self-motivated with the ability to work autonomously but also to contribute as a team player
• Ability to communicate technical information in a user-friendly way
• Positive attitude towards problem solving and tight deadlines
• A commitment to service improvement with a customer focused attitude

Desirable Experience & Qualifications

• Previous work experience within an advertising agency/post production facility
• Knowledge of media types and file formats
• ITIL V3 Foundation
• Knowledge of JAMF Pro
• Knowledge of Apple Remote Desktop / Microsoft Remote Desktop
• Apple Certified Support Professional (ACSP)

Service Engineer (Semiconductor)

Working Days & Hours: 5 Day | 9am-6pm
Working Location: Admiralty
Salary Range: $3000-$4000

Job Responsibilities:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing.
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works.
• Serves as company contact point with customer on technical matters.
• Attends to customers complaints and provides timely solutions.
• Other ad hoc duties.

Job Requirement:

• Degree in Mechanical / Mechatronic Engineering or equivalent
• Training provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Working Day: 4 days, 12 hours rotating day& night shift

Salary: $1800 - $2800 + OT

Address: Woodlands

Job scope:

• Perform semiconductor tools servicing
• Perform tools preventive maintenance
• Assembly parts of machine
• Must be able to work in shift schedule (day / night)

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Description

The shortlisted candidate will work with the school Dean and his team to manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

You will work closely with the Head of Programme and the school manager to oversee degree programmes and organise school-related events. You should have good communication and interpersonal skills, and able to work with academics, students, and other administrative executives. With the ability to multitask and attend to detail, you can handle various programme administrative tasks and projects efficiently within given timelines.

Job Requirements

• Bachelor degree with 3-5 years of relevant working experience.
• A resourceful team player and leader with a lot of initiative and an ability to work independently
• Good time management
• Mature and meticulous
• Pleasant disposition with a high level of integrity
• Effective interpersonal skills with excellent command of written and spoken English plus at least one other language
• Familiar with most Microsoft Office applications

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: AM Shift 730am - 330pm / PM Shift 12pm-9pm/ MN Shift 9pm - 9am (5 days per week)

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities:

• Install and commission equipment or systems at customer locations according to specifications and guidelines.
• Perform scheduled maintenance and provide emergency repairs for equipment malfunctions.
• Diagnose and troubleshoot technical issues, including electrical, mechanical, and software problems.
• Collaborate with customers to understand their needs and provide technical support and training as needed.
• Ensure compliance with safety standards and company policies during all aspects of work.
• Document service activities, including service reports, parts usage, and customer interactions.
• Communicate effectively with internal teams to relay customer feedback and resolve technical issues promptly.
• Stay current with technical advancements and industry trends to provide proactive service solutions.

Requirements:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. Equivalent work experience may be considered.
• 4 years of experience in field service engineering
• Strong technical skills with proficiency in troubleshooting electrical and mechanical systems.
• Familiarity with diagnostic tools and software used in equipment maintenance and repair.
• Ability to work independently and prioritize tasks effectively to meet customer needs.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Willingness to travel extensively to customer sites, sometimes on short notice.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Job Summary

The Centre Manager oversees the management and operation of the music school, ensuring administrative efficiency, high educational standards, community engagement, facility upkeep, and revenue growth. This role involves collaborating with teachers, students, and parents to foster a positive learning environment while driving the school's financial success.

Key Responsibilities:

Administration:

• Manage daily operations and school budget.
• Maintain accurate student records.

Staff Management:

• Recruit, train, and supervise staff.
• Conduct performance evaluations and professional development.

Educational Quality:

• Ensure high teaching standards and curriculum implementation.
• Monitor and address student progress.

Community Engagement:

• Promote the school through events and marketing.
• Build relationships with parents, students, and the community.
• Organize school events and performances.

Facility Management:

• Maintain school facilities and enforce health and safety policies.

Revenue Generation:

• Increase enrollment and retention.
• Develop new revenue streams and partnerships.
• Collaborate on marketing campaigns.

Job Requirements:

Qualifications & Experience:

• ITE/Diploma/Bachelor's degree in any related field.
• 3-5+ years of management experience, preferably in retail/hospitality/call-centre industry added advantage

Please note that only shortlisted candidates will be notified. We appreciate your kind understanding on this. Thank you and all the best in your job search. Good luck!

Beecruit Pte Ltd

EA Licence No: 18C9123

EAP Registration No: R1109889

EAP Name: Tan Soon Hock

Company: A Hot Hideout

Location: Sembawang, Paya Lebar, NTU, upcoming Junction 10 and many more

Calling All Mala Enthusiasts!

Are you passionate about mala hotpot and looking to join a fun, fast-paced team? A Hot Hideout the Singaporean Mala is seeking energetic and customer-focused Service Crew Members to create unforgettable dining experiences for our spice-loving guests.

Your Spicy Adventure:

• Spreading the Mala Love: Welcome guests, take orders, and share your knowledge of our fiery flavors and customizable options.
• Serving with Sizzle: Deliver steaming bowls of mala goodness, ensure tables are spic and span, and anticipate guest needs with a smile.
• Mala Master Multitasker: Assist with ingredient refills, lend a hand in the kitchen as needed (chopping veggies, prepping ingredients), and embrace the hustle and bustle of a busy restaurant.
• Teamwork Makes the Dream Work: Collaborate with our kitchen and service team to keep the mala magic flowing smoothly.

Your Secret Ingredients:

• O Levels and Above: We welcome applicants with O Levels or higher qualifications.
• Language Skills: Ability to speak basic Chinese and English is preferred as you'll be working with a diverse team. Those comfortable in a Chinese-speaking environment are especially welcome.
• A Zest for Customer Service: You're passionate about providing exceptional service and making every guest feel like family.
• Mala Obsessed (Or Willing to Learn): You love mala or are excited to dive into the world of spicy cuisine.
• A Team Player with a Can-Do Attitude: You're a positive, energetic individual who thrives in a collaborative environment.
• Adaptable and Willing to Help: You're a flexible multitasker who's always ready to pitch in where needed.

Bonus Flavor:

• Previous Restaurant Experience: A plus, but not required – we're happy to train enthusiastic individuals!
• Food Hygiene Certificate: A plus, if you do not have no worries. We will send you for course!

Why Join Our Mala Crew:

• A Fun and Rewarding Environment: Work with a team that shares your passion for food and hospitality.
• Meal Perks: Enjoy delicious staff meals during your shift – try all the mala you can handle!
• Opportunities to Grow: We're a growing company with opportunities for advancement.

Ready to Spice Things Up?

If you're ready to turn up the heat and create sizzling dining experiences, send your resume and click apply or visit our restaurant to apply in person. Alternatively, you can also drop an email to [email protected].

Let's make some mala magic together!

Administration / Support Functions

• To manage and update the F&B ERP Inventory System (F&B System Admin)

F&B Procurement, Contracts & Supplier Management

• To conduct Annual Vendor Assessments following the company’s policies and procedures on vendor assessments
• To raise purchase orders in ERP system for OPEX-related purchases, such as term contract releases and ad-hoc expenses
• To perform PO/BR/BPA housekeeping in ERP system on a periodic basis

Receiving Functions

• To ensure that goods received are of the quality and quantity ordered in accordance with the purchase order
• To inform the F&B Operations and follow agreed procedures in the case of damage of any item upon receiving
• To perform GRN in the F&B purchasing & inventory system and accurately capture the purchase in terms of quality and price
• To perform necessary stock adjustments in the F&B purchasing & inventory system to reflect the goods returns/credit notes by suppliers.
• To assist in receiving of linen items from laundry service provider

Audit & Compliance

• To ensure stock counts are submitted duly-signed by relevant parties
• To ensure proper documentation are provided when creating new items/quotations/vendors
• F&B Voucher Custodian as part of control process

Woodlands / Paya Lebar / Chinatown Point / Tiong Bahru

Weekday Classes: Monday to Fridays: 8:30AM to 6:00PM

- 5 days work week with (1 weekday and 1 weekend) off days per week

Salary: $3,000 - $4,500

Job scope:

- Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly

- Provide support for learners and companies through telephone, emails and walk-ins

- Ensure smooth daily operational activities

Assist in classroom facilitation

- Preparation of course materials

- Administrative work (Attendance, Evaluation, Document Filing, etc)

- Monitor and schedule all trainings to ensure compliance

- Assist in the company’s continuous improvements and training related areas

Requirement:

- Minimum one year of experience in customer service, telemarketing or related role.

- Good communication and interpersonal skills with excellent command of written and spoken language

- Proficient with MS Office

Ability to work independently and as part of a team.

- Adaptable to a fast-paced and changing environment.

Company: Trading Company

Location: Downtown Core (Near MRT Station)

Position: Executive Secretary (Job ID: 19099)

Our client, a Japanese MNC, is looking for an Executive Secretary to support their C-Suite level executive. This role will require high levels of Japanese proficiency to liaise with internal and external stakeholders situated in Singapore and in Japan headquarters. This is a sole contributor role but will receive support from a seasoned secretary in the company.

Key Responsibilities

• Provide full secretarial support to the Chief Regional Officer (CRO) in Asia & Oceania Region/General Manager (GM) in his daily duties and affairs, in relation to managing the Branch Offices and subsidiaries in the Asia-Oceania region.
• Maintain and update CRO/GM’s calendar to ensure good time management on scheduling of meetings, conferences and any other business/personal appointments.
• Manage business travel support such as arrangement of flights and accommodation bookings, airport transfer, visa documentations and planning of travel itinerary in accordance business meetings schedule etc.
• Manage the accounting documentations for the Executive Management but not limited to, handling payment processing, expense calculation, preparing payment disbursements via the accounting system and record keeping of payment/receipt transactions.
• Provide administrative and logistics support such as arrangement of transportation, accommodation, restaurant or office meeting room booking etc. for regional internal and external business functions/events.
• Support to receive guests and arrange for business lunches/dinners or any other related logistics matters.
• Maintain good relationship with internal/external stakeholders at all levels for effective communications; including closely liaise with company drivers to coordinate for Management’s daily transportation matters.
• Manage department assets and office miscellaneous items for the Management’s Office.
• Maintenance of CRO/GM’s residence, including managing possible faults within the residential
  premise such as changing of worn-out lightings or water leakages etc., as well as communicate regularly with the domestic helper.
• Provide support to maintain the administrative documentations system for the Management such as record keeping of confidential/important documents etc., handle any sensitive and confidential information with utmost professionalism and discretion.
• Any other ad-hoc administrative tasks to be assigned.

Requirements

• Minimum Bachelor’s Degree in Business Administration or equivalent
• Minimum 5 years of working experience in secretarial/Executive Assistant role to the Executive Management
• High proficiency in English language and Japanese language (JLPT Level N1 or ability to speak, read and write at business level) to communicate effectively through phone calls, emails and/or meetings with the head offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies.
• Proficient in MS Office applications and accounting systems such as SAP preferred

Interested applicants please send your resume to grace at pasona.com.sg with email subject header "Job Application for Executive Secretary (Japanese speaking, C-suite, business travel support) (Job ID: 19099)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link. http://www.pasona.com.sg/privacy.html

Teo Su-Yin Grace

EA Registration No: R2199510
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Direct: +65 6239-4223 | General: +65 6732-6933 | Fax: +65 6733-2761
Email: [email protected]
URL: www.pasona.com.sg

EA License No:90C4069

Duties and Responsibilities

• To act and leading through the line management and mentorship of supervisors and managers.
• In partnership with the Human Resource function, to lead, develop and maintain a care workforce through recruitment and retention strategies, and ensuring that it fit our purpose and a culture that is inclusive and aims to motivate and develop the skills of all staff.
• Implement and ensure systematic KPI requirements are measured, reported, analyses and actioned appropriately.
• To support the dept head in applying care governance framework, ensuring that the audit cycle is fulfilled team is trained to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practice is implemented.
• Maintain proactive liaison with all associated external agencies and stakeholders in relation to the services offered by OV. Attend external forums professional clinical meeting participation as appropriate. To be accountable for the maintenance of a safe and homely environment for all clients, staff and visitors, ensuring all health and safety policies and procedures are adhered to and compliance monitored.
• To ensure that immediate supervisors / managers maintain an appropriate balance between administrative and managerial responsibilities and clinical practice. Ensuring that opportunities are taken by the team to observe, assess and mentor all elements of care practise within the team.

Leadership and Management

• Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns. Ensure the staffing KPIs are met and reported accurately and on time.
• To support the Dept head in the on-going development of the Senior Care Centre/Active Ageing Centre service/ AAC. Implementation of new initiatives and practise development, pilot projects/monitor/audit and introduce into mainstream service delivery. Participate in the strategic planning of OV Senior Care Centre/Active Ageing Centre service.
• To proactively develop a professional and supportive network within and outside OV, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia.
• To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
• To be accountable for ensuring the adherence to OV policies, procedures and guidelines produced by OV in relation to care practise and general issues.
• To ensure that the Dept Head of Senior Care Centre / Active Ageing Centre is kept fully informed of any areas of concern in care practise and service across OV.
• To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all clients, their families and the business and employees of OV is safeguarded.
• To ensure and lead by example the non-discriminatory practices and behavior of all and to all clients, their families, employees and visitors.
• To support other duties /responsibilities for other dept when needed.

Qualifications

• Passionate elderly care professional with significant Senior Care Centre / Active Ageing Centre or nursing home management level experience
• Able to inspire and mentor teams of staff through promotion of strong company values and ethos.
• Strong commercial and business acumen - committed to ensuring the Senior Care Centre / Active Ageing Centre services becomes a beacon of the local community. Strong internal and external stakeholder management.
• Experience of improving standards and developing quality audits and procedures.
• A nurse qualification in Gerontology nursing would be a distinct advantage, but non-clinical candidates will also be considered.

Job Description

· Responsible for full set of accounts and ensure reports are submitted within the stipulated timeline;

· Perform day-to-day accounting transactions including payment processing; oversees AR matters;

· Perform/ Assist in monthly forecasting and annual budgeting;

· Perform credit review and monitor collections to maintain healthy debtors aging report;

· Provide support on the analysis of all financial numbers to facilitate decision-making process;

· Initiate tax planning, GST reporting, and oversee periodic tax filings;

· Liaise with external auditors and tax agents;

· Prepare financial statement and tax computation;

· Perform checks on staff's overtime through Human Resource Management System;

· Perform monthly payroll and responsible for all payroll related matters;

· Any other administrative duties as assigned.

Requirements

· Minimum Diploma/ equivalent or higher in finance and accounting.

· Preferably with 5 years of relevant working experience.

· Ability to delegate duties and lead.

· Review and seek clarification from the respective departments on revenue, expenses, accruals, inventory status, etc.

· Experience in AutoCount Accounting System preferred.

· Proficient with MS Office.

· Mature and strong team player with the ability to communicate efficiently and effectively at all levels.

· Meticulous and resourceful, with initiative and excellent motivational skills.

· Strong organizational and analytical skills with ability to work independently with minimal supervision.

· Ability to work under pressure to meet tight deadlines.

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 7am - 6pm / 930am - 830pm (Rotate shift , 1 hr break time)
Salary: $2000 - $2400
Location: Near to Raffles Place MRT

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Admin Cum Technical Support

• Salary: $2200-$2500
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Job Responsibilities:

• Assist in day-to-day administration (technical and services) which includes handling of all incoming and outgoing correspondences, purchase orders, delivery orders, certificate and data entry & filing etc administration work.
• To provide sales support functions to technical and service, preparation of quotation, purchase inquiry and coordination with customers.
• Follow up with clients on additional work inquiry and continuous service work follow up.
• To assist operation manager and staff to keep update ship service schedule and work scope.

Job Requirements:

• With relevant experience
• Proficient in MS Office applications

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Descriptions;

• Conduct survey interviews via outbound calls in a professional and courteous manner.

• Provide guidance and assist selected companies to complete and walk through challenging survey questions.

• Maintain confidentiality and adhere to ethical standards while handling survey information.

• Provide regular updates on survey progress and any challenges encountered to the Project Manager or Team Leader.

• Upload completed survey data into CRM.

• Participate in any survey-related ad hoc duties assigned by the Project Manager or Team Leader.

Requirements;

• Minimum O/A/Diploma/Degree

• Meticulous and detail oriented.

• Excellent communication skills, problem-solving skills and analytical skills.

• Confident, persuasive, good reasoning, proactive and willing to go extra mile.

• Strong interpersonal skills to assist survey participants effectively.

• Prior experience in survey administration, customer service or consultancy experience is a plus.

• Independent and self-motivated to achieve monthly KPIs

• Proficient in MS Office

• Singaporean only

Others;

• Working hours: Monday to Friday, 9.00am to 6.00pm

• Basic Salary: $3000, Monthly Incentive: Up to $100

• Office Wear

• Working location: Town area

Company Registration Number: 201622755N | EA Licence: 19C9859

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is from global travel retail industry. They are looking for a Customer Experience Executive to assist their Service Excellence team for the next phrase of their business. They are located in East – easily accessible. The Customer Experience Executive is responsible for:

Duties

• Provide exceptional customer service through email and feedback portals, resolving issues promptly and professionally.
• Understand our products and services to offer personalized recommendations and solutions.
• Use active listening to meet customer needs and preferences, collaborating with colleagues to achieve satisfaction targets.
• Analyze customer feedback to enhance the customer experience and maintain service recovery protocols.
• Manage and support the customer journey across all touchpoints, including on-site, online, social media, and delivery.

Requirements

• Diploma or Degree in relevant business related discipline
• Proven track records in relevant role and responsibilities
• At least 2 years’ experience in similar role

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Responsibilities

• Provide sales and administrative support to sales team.
• Handling of sales enquiries.
• Manages shipment and receipt of products, materials, and supplies.
• Asist in sourcing materials, goods, products, and services.
• Prepare sales quotations and service reports.
• Keep track of timelines for submission and completion of sales reports.
• Prepare power point slides for presentation.

Requirements

• Min ITE. Open for no experience candidates.
• Proficient in MS office
• Confident & self-motivated with good communication & interpersonal skills.
• Ability to work in a fast-paced environment, multitask and manage work priorities in a pro-active and flexible manner.
• Ability to meet tight deadlines.
• Prior shipping experience is added advantage.
• Prior sales experience is added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Our Client is a MNC in the Manufacturing industry. Due to their current expansion plan, they are looking for an Senior Export Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage and process incoming shipments and associated documents according to customer requirements.
• Perform scanning tasks using the customer's warehouse management system.
• Ensure all documentation is completed and updated promptly to the Head Office.
• Coordinate with relevant parties for outgoing or return shipments as needed to support customer order fulfillment.
• Assist with month-end stock takes and replenishment of materials.
• Perform various administrative duties, including filing and document processing.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment
• Experience in SAP SAGE

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)