Warehousing & Logistics Assistant

Basic Salary: $2300 - $2800
Working hours: 9am-6pm (Mon-Fri), 9am-1pm(Sat)
Location: Airport Cargo Road (Changi)

Job Descriptions:

• Packing and stocking products in a warehouse.
• Organising and labelling items.
• Documenting and recording warehouse stock and monitoring inventory control. Shipping items to the correct customer.
• Loading and unloading items.
• Operating forklifts and other heavy machinery if required.
• Handling necessary tools and accessories.
• Container stuffing /unstuffing of goods.

Job Requirements:

• Forklifts license is preferable.
• 1-2 years experience in Airfreight warehouse.
• With relevant working experience.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Descriptions & Requirements:

This position reports to the Executive Director (ED) and Corporate Manager and interfaces with beneficiaries, stakeholders, and volunteers. Calvary Community Care (C3) is committed to an employee-orientated, high-performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Scope of work:

1. Corporate and human resource administration

· Management of staff records, property (laptops etc) and accounts (email, access to files etc)

· Posting of job openings where required.

· Support banking and finance matters for the organisation.

· Planning and facilitating head of department meetings.

· Coordination meetings between ED, partners, and board members.

2. Management support in upcoming projects of the agency

· Office relocation project: assist in organisation-wide facilitation, coordination of move by liaising with vendors and donors for donations.

· Involvement in corporate events (outreach, fundraising and so on)

· Delivery of the following projects:

o Application for funding on major donor and sector administrator’s website

o Renewal of charity status

o Coordination for digitalisation project including payment gateway implementation.

3. Stakeholder engagement

· Recruit volunteers and assist programme managers, staff in volunteer engagement.

· Assist in communication and appeal efforts to donors.

Competencies

Must Have Competencies:

• Stakeholder Engagement & Management - Level 4/5
• Fundraising and Sponsorships - Level 3/5
• Events Planning and Project Management - Level 3/5

Good to Have Competencies:

• Human Resource Practices Implementation - Level 2/5

Critical Core Skills:

• Communication & Interpersonal Skills - Intermediate
• Collaboration - Intermediate
• Problem Solving - Basic
• Sense Making - Basic
• Decision Making - Basic

Job description:

As an Accounts and Sales Support Assistants, you will be responsible for supporting the OSP and IT

department in project tracking and assisting the finance department in carrying out its responsibilities. They

are responsible for various administrative tasks related to project management and finance, ensuring accurate

documentation and compliance with company policies and accounting practices. You will work closely with

the operation team and Directors.

Role Responsibilities:

• Responsible for providing and tracking quotes to clients and assisting in the preparation of tenders.
• Process sales quotations, purchase orders and sales Invoices and generate reports as needed.
• Perform simple project and project-related items costing to support project management activities.
• Provide general administration support to project team and assist the project manager in determining quantities for variations and progress claims.
• Responsible for tracking and updating all Schedule of Rates (SORs) into the accounting system.
• Work with Internal engineering teams and vendors to request quotations and coordinate scope requirements and clarifications.
• Consolidate and compile relevant project information for reporting purposes.
• Work with Directors on financial management task, such as ensuring accuracy of chargeability, reconciling cost variances
• Maintain and update the financial dashboard daily to ensure it is always up to date.
• Record and process all business transactions in the accounting system accurately.
• Responsible for managing accounts receivable, including updating sales listings, receipts and managing receivable.
• Enter accurate data into the accounting system and maintain proper filing of documentation and records.
• Perform any other ad-hoc assignments as required by the department.

Qualifications Requirements

• A Diploma holder
• Proficiency in MS Office, Excel and PowerPoint
• 1 - 2 years’ experience

Preferences

• Attention to details.
• Ability to prioritize tasks and manage multiple tasks simultaneously.
• Proven ability to manage time efficiently and meet deadlines.

Others:

• Working hours from Monday through Friday 8:30am to 6:00pm. Hybrid working arrangement.
• Ability to provide support during and outside regular business hours maybe required.

Salary:

• $2500 - $3000/mth

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working hours: 9am - 6pm (include one hour of unpaid break)

Monthly salary is calculated based on $16/hour rate for full month.

What’s the job?

To be responsible for generating leads and meeting overall goals. Duties will include sales presentations and product demonstrations, as well as negotiating and confirming orders with potential clients. You will also need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills.

Your day to day

• Answer all enquiries with confidence and knowledge through phone or email

• Making sales call and taking initiative to follow up on all leads consistently

• To propose and negotiate with client base on their requirement

• To present the physical mooncake box with demonstrations to client and go through customisation

• To liaise with supplier on artwork and detail of hotstamping once order are confirmed (quantity, date, colour)

• To ensure Master-list is updated with necessary details all the time

• File in E-store orders/any redemptions accordingly base on collection/delivery date

• Update and share daily revenue pace

• Conduct regular competitor survey

• Ensure all orders are charge accordingly into micros and tally with PM account

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

New Shan Travel is looking for an individual to fill in the position of Officer/ Executive, Leisure & Travel. You will work in a close-knit team with like-minded individuals and be reporting directly to the General Manager, Leisure & Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you love interacting with people and have excellent communication skills, you might be the one we are looking for!

Summary of Responsibilities

• Handle travel enquiries from phone calls, email, social media etc.
• Attend to walk-in customers.
• Issue travel documents, follow up with post-sales servicing etc.
• Tour leading opportunity.
• Participate in road-shows & travel fairs occasionally.
• Any other job as may be assigned.

Job Requirements:

• Min GCE O level.
• Bilingual.
• Friendly disposition, sales and service-oriented.
• Computer literate.
• Meticulous and proactive.
• Relevant working experience in the travel industry will be an advantage.
• Able to work 5.5 days work week (Alternate Saturday)

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

As this is a sales role, commissions will depend on performance.

We regret that only shortlisted applicants will be notified.

Job Responsibilities

• Fully utilize in-house system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers
• Liaising with External and Internal Stakeholders for shipment status and handling
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits
• Arrange pickup/delivery to the consignee’s premises
• Process and issue billing to customers
• Other assignment assigned by the management

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Job Title: Part Time Centre Assistant

Location: 1 Marine Parade Central, Singapore 449408

Job Type: Part Time

Job Summary:

If you are looking to earn extra income with a part time job on your free time, WE NEED YOU!

We are seeking a dedicated and enthusiastic part time Centre Assistant to join our H&C Chinese Art centre in Parkway Centre and International Plaza. The successful candidate will play a key role in supporting the daily operations of our centre, ensuring a positive and productive learning environment for students. The Centre Assistant will assist with administrative tasks, student engagement, and general operations to contribute to the overall success of the education centre.

Responsibilities:

1. Administrative Support:

• Assist in maintaining accurate student records and databases.

• Handle inquiries, registrations, and scheduling of classes.

• Prepare and distribute educational materials and resources.

2. Student Engagement:

• Provide assistance to students with inquiries and support their needs.

• Monitor student progress and communicate with teachers regarding student performance.

• Coordinate and participate in educational events and activities.

3. Facility Management:

• Ensure classrooms and common areas are organized and conducive to learning.

• Assist in the setup and breakdown of equipment and materials for classes.

4. Communication:

• Communicate effectively with students, parents, and teachers.

• Handle phone calls, emails, and in-person inquiries professionally and promptly.

• Contribute to the creation and distribution of newsletters and updates.

5. Collaboration:

• Work closely with the Centre Manager to implement policies and procedures.

• Collaborate with colleagues to improve the overall efficiency and effectiveness of the education centre.

Qualifications:

• Fluent in English and Mandarin, to handle both English and Mandarin speaking customers.

• Previous experience in an educational or customer service environment have an added advantage.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficient in basic computer applications (Microsoft Office, Google Workspace).

• Passion for education and a commitment to fostering a positive learning

environment.

• Possess a passion for working with children.

Working Conditions:

Looking for part part-timer that can work from Monday to Friday, 9:00am - 5:00pm from 27th May 2024 to 21th June 2024.

Job Highlights:

• On job training will be provided

• $13/hour including 1 hour of paid lunch break.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Passion for the high-end environment.
• Assist customers through various delivery channels (via phone, email, and web requests) to meet or exceed client objectives of utilization, brand recognition, and customer loyalty.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering valuable solutions.
• Utilize multiple complex systems to accurately document and research customer information.
• Provide meaningful and relevant insight to customers regarding the services that can provide for them.
• Gather client and partner feedback to enhance ad products and the customer experience.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 1 year of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Client-centricity, positive mindset, flexibility, adaptability to changes, and strong teamwork are expected qualities.
• Interest in the fashion industry would be an added advantage.
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Workplace location: Yishun

Job Duties:

· Responds to customer inquiries, acts as liaison with other internal business groups.

· Responsible for scheduling Onsite Field Service Engineers and Authorized Service Providers (ASP) to install, repair or maintain and other applicable instruments.

· Works closely with Sales and Support Organizations, Customer Operations Center, Support Parts Logistics and Authorized Support Providers to ensure timely delivery of services to our customers.

· Provides administrative support for the Service Contact Center, including call management, document creation and office automation.

· Works in strong partnership with Technical Remote Support Engineers and has direct responsibility of meeting contractual response times on all assigned tasks.

· Provides substitute support to the scheduling team in handling customer facing issues, when necessary.

- Other administrative duties as assigned

Job Requirements:

· Diploma or degree holder with 1-2 years relevant experience . Ability to manage a highly pressurized and demanding multitasking environment on a daily basis, responding to sudden changes of priority and to management escalations with immediate solutions.

· Strong planning and organization skills.

· Knowledge of Microsoft Office Suite and relevant SAP modules.

· Effective communication skills – verbal, written and listening (English).

· Ability to work independently and without direct supervision.

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

As a sales marketing manager, he/she will be responsible for developing and executing strategic sales plans that effectively promote the company’s products/ services to the right target audience. In this role, he/she will manage and oversee a team of sales executives, guide their activities, and direct their efforts to achieve a common goal. He/She will also be required to conduct market research, gather and analyze data to identify new sales opportunities, and create effective campaigns that increase revenue.

Specific Responsibilities

1. Responsible for leading the sales and marketing team, developing sales strategies, managing key accounts and partnerships, and driving revenue growth.

2. Works closely with the product development team to define market requirements and develop successful go-to-market plans for new products. This role requires a deep understanding of product development, market research, and effective communication to drive product adoption and revenue growth.

3. Responsible for creating and managing all communication strategies, including internal and external communications, public relations, and social media management. This role requires exceptional written and verbal communication skills and the ability to develop content that aligns with the company’s vision and brand.

4. Responsible for developing and executing channel marketing strategies to drive revenue and increase brand awareness through distribution channels.

5. Develop and implement analytics strategies to track and measure sales performance, marketing effectiveness, and customer engagement.

6. Ensures the seamless execution of sales processes and procedures, including pipeline management, forecasting, and reporting.

7. Conducts market research to gather insights on the competitive landscape, market trends, and customer needs, helping the company stay ahead of the curve and proactively develop innovative solutions.

Technical Skills and Competencies

1. Sales Forecasting Skills

2. Market Research Skils

3. Product Knowledge Skills

4. Communication and Interpersonal Skills

5. Presentation Skills

6. Negotiation Skills

7. Sales Management Skills

Requirements

• 3 to 6 years of experiences. Perform work in shifts to provide 24/7 on-site or on-call support
• To support linux/Java/MariaDb applications.
• Incident and Problem management
• Should have knowledge on SRE. Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

• Shift Timing
  1. Morning shift : 6am to 3pm
  2. General shift : 9am to 6pm.
  3. Afternoon shift : 2pm to 11pm
  4. Night shift : 10pm to 7am.

1. Need to support including night shift, weekends and public holidays.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Position: Service Engineer

Salary: $2,500 - $3,000 + AWS + Variable Bonus
Location: West Region
Working Days: Monday to Friday

Working Hours: 0830am – 1730pm

Responsibilities:

• Service and calibration of spectrophotometers, colour reader, illuminance meter, light meter.
• Performs calibration, repair, and maintenance service work requested in accordance with Japan factory standards.
• Adjusts, aligns, replaces and/ or repairs equipment and components following equipment manuals and drawings and using soldering tools.
• Monitor repair cases and ensure that all repair cases to be complete in Turn around-time as per factory guidelines.
• Maintain stock spare parts as per company guidelines, ensuring monthly stock count and facilitating yearly audit.

Requirements:

• Possess a Diploma/ Higher Nitec in Electrical & Electronics Engineering or equivalent qualification.
• Preferred 1-2 years of relevant working in relevant field.
• Entry level candidate are welcome to apply.

Interested applicants, please click the apply button to submit your application.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

New Shan Travel is looking for a suitable candidate to fill in the position of Corporate Travel Consultant.

You will work in a close-knit team with like-minded individuals and be reporting directly to the Manager, Corporate Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you enjoy interacting with people and are detail-oriented, you might be the one we are looking for!

Job Responsibilities:

• Service corporate accounts’ travel needs, including but not limited to reservations, ticketing, hotel booking and visa applications.
• Take turns to be on duty for After-Office Hours (AOH) servicing.
• Service corporate accounts’ after-sales requirements including but not limited to reissue, revalidation, cancellation, and refund.
• Other ad-hoc duties as and when required.

Job Requirements:

• Prior experience in the travel industry is a definite advantage.
• Experienced in using GDS such as Sabre.
• Able to provide good service and handle pressure whilst being efficient and accurate.
• Good communication and writing skills.
• Good MS Excel and Word skills.
• A team player and able to meet dead deadlines.
• Fluent in both English and Chinese language

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

We regret that only shortlisted applicants will be notified.

Sushi Katori is now hiring a Permanent Part-Time Service Crew to join the team that serves up the finest Edomae (Edo-style) sushi and seasonal set menu sourced directly from Japan, in a traditional Japanese fine dining setting!

No. of Work Days: targeted 4 days a week, depending on the reservations for the week (including both Saturday and Sunday).
Working Hours: Lunch shift 11am - 3pm

Rate: $1,400 - $1,500 per month

Responsibilities:

You will be part of a small and fun, close-knit team in an omakase restaurant environment, where you will primarily be responsible for providing a warm, friendly welcome to all our guests as well as ensuring their visit with us is an enjoyable and truly memorable experience!

• Help ensure our guests are provided with genuinely prompt, attentive, and unobstructive service during their visit
• Upkeep our high standards of service and hospitality by recognizing repeated/regular guests, as well as assisting with queries and needs from all our guests
• Ensure our guests are given every opportunity to partake in all the available food and beverage options open to them
• Maintain high levels of food presentation, confirming food and beverages sent from the kitchen are accurate
• Assist in the maintenance of overall cleanliness and housekeeping of the restaurant and work areas
• Any other skill-development or ad-hoc tasks as assigned

Requirements:

• No experience is required as training and guidance will be provided by the team!

*As part of The Providore Group, we have a long and positive track record of developing our Service Crew into Supervisors, Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

• Great communication skills with positive, interpersonal skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Proficient in listening, speaking, and writing in both Mandarin and English.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

Responsibilities:

• Serve as the brand ambassador for the office, managing guest reception and phone communications with excellent etiquette.
• Oversee office operations including pantry, meeting rooms, parking, and facilities management.
• Handle procurement, inventory, and upkeep of office supplies and equipment, processing invoices in coordination with Finance.
• Manage calendars, travel arrangements, and expense claims for senior management.
• Support and execute employee engagement activities, corporate events, and town hall meetings.
• Assist in HR functions including new hire setups, uniform distribution, and training registrations.
• Uphold health and safety standards, serving as Fire Warden and First Aider, ensuring compliance with organizational procedures.

Requirements:

• Minimum of 3 years of related experience in customer service or office management.
• Diploma or equivalent qualification; additional experience in related fields beneficial.
• Strong communication skills, both verbal and written, with good telephone etiquette.
• Proficient in Microsoft Office and other relevant office applications.
• Proactive, resourceful, and able to work independently and as part of a team.
• Demonstrated ability to handle confidential information and multitask effectively.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Roles & Responsibilities :

Are you a passionate customer service professional or a fresh graduate with a growth mindset, looking for an opportunity to make a difference in the education sector? Are you motivated by establishing and maintaining customer relationships, providing excellent service, and supporting a dynamic sales team? If so, we have the perfect role for you! United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is seeking an enthusiastic and committed Customer Service Executive to join our team. As a Customer Service Executive at ULC, you will play a pivotal role in supporting our students and educators, managing administrative processes, and ensuring the smooth functioning of our educational services. Responsibilities:

• Retain and maintain student relationships through regular interactions, updates, and follow-ups.
• Collaborate with educators and sales team to provide seamless customer experiences.
• Manage student credits and packages, keeping track of individual progress and product utilization.
• Represent the school's image and uphold our values in all customer interactions.
• Coordinate private lesson schedules, managing bookings, rescheduling requests, and teacher changes.
• Join and participate in WhatsApp group communication with students, parents, educators, and sales team to ensure smooth coordination.
• Compile monthly credit consumption reports and share with the sales team to identify potential renewal opportunities.

Requirements:

• Proven track record in a customer service role, preferably in the education or language training industry. Fresh graduates are welcomed to apply!
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
• Highly organized and meticulous, with an ability to manage multiple responsibilities and tasks.
• Self-motivated and committed, with a passion for improving customer experiences and driving success.
• Ability to work independently as well as part of a team, with strong collaboration skills.
• Proficiency in both written and spoken English, and additional language proficiency is a plus.
• Experience with Hubspot CRM systems or similar customer management software is an advantage.

What We Offer:

• Competitive salary ranging from SGD 2500 to SGD 2800, inclusive of incentives and allowances.
• Opportunities for career growth and advancement within a rapidly expanding organization.
• Ongoing training and professional development programs to enhance your customer service skills and knowledge.
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices.
• The chance to make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting customer service career with United Language Centre! Please note that only shortlisted candidates will be contacted. We appreciate your understanding. United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public and provide personalized services to customers in a timely, efficient and professional manner
• Handling and managing of escalation issues in a proficient manner
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Diploma or GCE ‘O’ Level with at least 1 year of experience in the Contact Centre industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Job Description

• Organization Type: Handyman Service (Mobile App)
• Position Title: Sales and Customer Service Representative
• Working Location: Work from Home
• Working Hours: Monday to Friday, 9 AM to 6 PM
• Monthly Salary: $3,000+
• Duration: Permanent

Key Responsibilities:

• Promote our app to handymen, electricians, and related professionals, inviting them to join our platform.
• Provide daily customer service, including handling complaints and assisting app users.
• Manage the renewal process for service providers.
• Provide daily work reports.
• Administrative duties as assigned.

Job Requirements:

• Diploma or equivalent in any discipline.
• Minimum of 1 year of working experience in a customer service environment.
• Good interpersonal and communication skills.
• Quick thinking and resourcefulness to handle the dynamic nature of the job.
• Applicants with no prior experience but who possess a strong willingness to learn may be considered for this role.
• Must be able to multitask in a fast-moving environment.

Duties and Responsibilities:

● Liaise with Business Units (BU) to gather manpower & overtime (OT) data and ensure timely updates

● Manage daily manpower planning in Excel sheets and update manpower loading and OT applications as required

● Assist in prepare the service reports, and dimension reports according to customer specifications

● Follow up on work-site / yard entry requirements, such as DDO to facilitate smooth operations

● Oversee administrative tasks related to store management

● Maintain organized records of store transactions, receipts, and inventory levels.

● Collaborate with procurement teams to ensure timely replenishment of store supplies and equipment.

● Other ad-hoc duties that may be assigned from time to time

Requirement:

● Possess Diploma in any field

● Experience in planning and schedule management

● Entry level candidate are welcome to apply

Job Description & Requirements

• 5 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Education Requirement

Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.