Job Description

Responsibilities

• To assist in the daily operation of the Clinic, inclusive of triaging, dispensing medicines and payment.
• Attend to all patients seeking treatments and making inquiries at the clinic promptly and courteously.
• To handle administrative duties, like stock procurement, accounting etc.
• To assist Dentists during consultation and dental procedures.
• Ensure the comfort of patient throughout the treatment, and give simple oral health instructions.
• Prepare materials, dental instruments, and equipment as required
• Perform general housekeeping to ensure cleanliness of treatment rooms
• Ensure a high standard of infection control.
• To sterilize instruments and prepare dental room.
• To set up appointments and follow up with patient’s enquiries over the phone
• To manage and handle dental appointments, data entry and records.
• To engage and manage volunteers to the clinic.
• To be able to multi-task and work under pressure.
• Other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O’ Level & above.
• Possess at least 1 year of relevant experience.
• A team player who is willing to learn.
• Good communication and interpersonal skills.
• Ability to multi-task and work under pressure.
• Willing to wear Personal Protection Equipment for long hours.
• Able to work in the evenings & weekends.

Work Location

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 609126

• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,300-$2.800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Coordinating and ensuring new engines upon receipt and installation.

• Coordinate paperwork and processes upon new engines arrival
• Engine Commissioning for all Industrial and Marine Engines
• Work closely with the relevant stakeholders to ensure smooth process of installation
• Troubleshoot if not able to start up during testing
• Escalate if there are any deviation or issues

Before Maintenance or Repair Event for Engines Secure that right information, tools and spare parts are available.

• Carry out routine and preventive maintenance related work seeking data and using SDP. 3, diagnostics, MULTI, or other applicable system/tools according to service manual
• Collect, understand and start up work order
• Collect additional information
• Secure access to right tools
• Pick up spare parts

During Maintenance or Repair Event for Engines Through well-known and described working methods and standards perform maintenance or repair on time in a correct and safe way.

• Carry out work in a structured and methodical way according to checklists.
• Prepare Industrial/Marine engines and or components
• Complete visual inspections
• Search for additional information in systems
• Secure spare parts for additional jobs
• Perform maintenance or repair on engines/component
• Manage deviations
• Return not used spare parts
• Clean exchange parts
• Return special tools
• Restore engines to handed-in condition
• Inform next level about additional faults or findings

After Maintenance or Repair Event for Engines Secure minimized lead time of invoicing. Through clear description of performed work and/or communicated what needs to be done if the work is handed over to a colleague.

• Clarify performed work in work order and put signature
• End work order
• Complete handover
• Ensure all job cards, work orders, service sheets and component failure reports are filled and completed correctly.

Chan Chee Meng
EA 07C3069
R1110620

• Billing Clerk
• Working Days: 5.5 days
• Working Timing: Mon - Fri: 0800-1700, Sat:0800 - 1200
• Salary:$2000 – $2500
• Location: Changi Airfreight Centre

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Invoice issuance & verification
• Data Entry
• Calculate & record payments
• Updating accounting records
• General admin duties as assigned

Requirement:

• Min 1 year relevant experience

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

We are looking for an enthusiastic and detail-oriented Support Executive to join our growing team. This junior role is ideal for candidates eager to begin their professional journey in research and consulting support. No prior experience is required, and (minimally) a diploma in any discipline is sufficient to apply.

Key Responsibilities

• Provide timely support to research and consulting teams to facilitate smooth operations.
• Perform data entry and basic processing tasks accurately.
• Create and format Excel charts for clear data presentation.
• Assist in the quality assurance process to ensure accuracy and reliability of outputs.

Requirements

• Diploma in any field (minimum qualification).
• No prior experience required as on-the-job training provided.
• Proficient in Microsoft Excel, especially in charting and data formatting.
• Strong attention to detail and accuracy.
• Ability to work independently and manage multiple tasks efficiently.

What We Offer

• Competitive remuneration based on qualifications and performance.
• Comprehensive training and professional development opportunities.
• A supportive and collaborative work environment that values innovation and growth.
• Informal work environment

Join us at Nexus Link and become an integral part of a team that thrives on making meaningful contributions to research and consulting excellence.

If you meet the above qualifications and are passionate about market research and data analysis, we encourage you to apply for this exciting opportunity. Please send in your resume stating your full personal particulars, work experience, expected salaries and relevant qualifications. (only shortlisted candidates will be notified).

Successful candidates can expect a competitive remuneration package and we are committed to invest in your training and career development.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

WORK INFORMATION
- Part Time: From $13/Hour (Depends on experience), $14/hour if you are able to work 5 days a week (5pm to 9.30pm, 3 weekdays and both weekends)

- Flexible Schedule: 11am - 3pm (Lunch Shift) / 5pm - 9pm (Dinner Shift)
- Staff Meals
- No quota for work pass
- Whatsapp 91772817 (Please do not call)

NEAR KOVAN MRT STATION OR UPPER THOMSON MRT STATION

Job Posting: Assistant Tuition Centre Manager

Location: Tampines

Start Date: January 2025

About Us:

TutorJohn is expanding with a brand new center in Tampines, and we are looking for a dedicated and experienced Tuition Centre Manager to lead the team. We offer a collaborative environment focused on providing quality education to our students, with a supportive team that values growth and innovation.

Position Summary:

We are seeking a motivated and organized Tuition Centre Manager with a minimum of 2 years of experience in the education industry. The ideal candidate will be responsible for overseeing the daily operations of the new center, managing the team, and ensuring a high standard of service and learning outcomes for our students.

Key Responsibilities:

• Manage daily operations of the tuition center, ensuring smooth workflow and quality education standards.

• Lead and motivate a team of educators and administrative staff.

• Handle scheduling, enrolments, and student assessments effectively.

• Develop and maintain strong relationships with students and parents.

• Track and report center performance, aiming to meet set targets.

• Implement new programs or initiatives as per the center’s objectives.

Requirements:

• Minimum 2 years of experience in the education industry.

• Strong leadership, communication, and organizational skills.

• Ability to work effectively in a fast-paced environment.

• Excellent interpersonal skills to engage students, parents, and staff.

• Proficiency in administrative and operational tasks.

Compensation:

• Basic salary with attractive bonus and incentive structure based on performance.

How to Apply:

Submit your application through this platform.

Join us to make a positive impact in the lives of students and grow with TutorJohn!

Job Title: Full-Time Admin/HR Manager

Location: Tampines/CCK

Position Overview:

We are seeking a full-time Admin/HR Manager with at least 1 year of experience in administrative and human resources roles.

Responsibilities:

- Oversee day-to-day administrative operations of the centre.

- Manage HR functions including recruitment, onboarding, employee relations, and performance management.

- Develop and implement HR policies and procedures in line with organizational goals.

- Maintain employee records and ensure compliance with labor laws and regulations.

- Coordinate with tutors and staff to ensure smooth running of the centre.

- Assist with the development and implementation of strategic initiatives as part of the centre’s expansion efforts.

Qualifications:

- Minimum 1 year of experience in administrative and HR roles.

- Strong understanding of HR practices and labor laws.

- Excellent organizational and multitasking skills.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Proficiency in HR software and Microsoft Office Suite.

Benefits:

- Competitive salary

- Mid-year and annual bonuses

- Professional development opportunities

- Career progression to Assistant Centre Manager

- Paid holidays and vacation days

- Health insurance

- Opportunities to be involved in the expansion of TutorJohn Learning Centre (Tampines)

How to Apply:

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

• Perm, West (Attractive Bonus, AWS and Benefits)
• Must have Level 2 IT support regional experience in MNCs or large SMEs, supporting at least 200+ users
• Holds a Cisco CCNA certification and is strong in network and server support.
• Strong communicator to converse with regional stakeholders.

To provide technical support to IT Administrators and users at the sites, providing expertise for server and client infrastructure, software, security, telecoms and the network.

Job Description

• Collaborate with IT Administrators and contractors to provide technical expertise across PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks. Ensure high levels of user service and satisfaction.
• Provide L1/L2 technical support to users and be able to resolve/troubleshoot software, hardware, and network problems.
• Perform root cause analysis and share knowledge globally to prevent rework.
• Lead and execute site and regional IT projects, including system upgrades, cloud implementations, network improvements, and app development.
• Support and innovate local systems and databases for processes like safety incident reporting, audits, and workflow management.
• Educate users on IT policies, influencing adherence when needed.

Requirements

• Degree in related field and Cisco Associate certified (CCNA) or, with proven strong experience in network & server (Croda is using Azure cloud, Windows Server 2016, 2022 Microsoft 365: Active Directory).
• Minimum 7 years of technical IT Support (level 2) experience, including remote desktop/ remote user support for regional users, end-points, on-premise & cloud servers, networks.
• Experienced working in MNCs or large SMEs with over 200 users is a must.
• Good to have: Experience in Desktop support and applications support such as Power Automate, Power Apps, Intune and SharePoint design;
• Managed firewall set up and CCTV.
• Familiar with cyber security principles and best practices
• Certificates: Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals); ITIL v4 Foundations; Cisco CCNA
• Show interest in and be aware of latest trends in IT.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Job Description

• Hands-on service, repair and installation of switchgear components.
• Troubleshoot and rectification.
• Maintenance work
• Preparing of service report
• Provide quality responses, safety awareness and customer service skill.
• Performs special assignments and project as assigned.

Requirements

• Professional Certificate (e.g ITE/Nitec/Diploma) in Electrical/Electronic or Mechanical Engineering
• 1-2 years experience
• Able to work overtime
• Able to communicate in English

Part-Time/ Full Time:

Main Duties & Responsibilities:

• Provide supervision and guidance on daily school homework and testing of spellings for P1 – P6 students
• Maintain order and discipline in the Centre and ensure students’ safety and well-beings at all times
• Plan and conduct Centre’s festive celebrations, holiday activities and enrichment lessons
• Maintain regular communication with parents on their child’s academic progress and behavioural management
• Routine operational duties

Requirements:

• Minimum GCE ‘O’ Level with preferably 1 year of relevant work experience
• Able to handle all four subjects of English, Chinese, Mathematics and Science will be an advantage
• Team player with strong passion and patience in guiding / teaching children
• Organised and able to multi-task
• Good in Microsoft Office (Words, PowerPoint) advantageous
• Retired teachers are welcome to apply

Part-Time: Monday to Friday: 12.30pm to 6.30pm

You will perform the day-to-day administrative work of all areas of HR operations including payroll and on-boarding activities, administering staff benefits, and any other HR initiatives or projects assigned from time to time.

Roles and Responsibilities:

• Handle payroll process from computation of trip earnings, preparation of payslip and monthly payroll summary report
• Manage and handle employee’s records in Info-Tech System
• Familiar with work pass regulations and processes (Eg: work pass application, renewal and cancellation)
• Preparation of employee contracts and onboarding documents
• Assist in the recruitment and selection process.
• Respond to employees’ questions about salaries & benefits
• Coordinate benefits administration in the areas of medical claims
• Any ad-hoc duties assigned

Requirements:

• Minimum Diploma in HR management / Business Administration or any other related field
• Proficient with local employment laws and regulations
• Proficient in MS Office applications (Microsoft Excel & Microsoft Word)
• Ability to multi-task in a fast-paced environment and work independently

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

"• Install, upgrade, support and troubleshoot Windows & Microsoft Office 365
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned with
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Need to work on 9 hours shift (Subjected to customer schedule)
• Need to support NP VIPs
• Need to be on time."

Must have Talent / Skills
"Competent softskills and written & spoken communication skills

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Work Location :

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk. Singapore 608583

Job Description

1. Perform frontline duties, greet and register patients.

2. Assist in coordinating and controlling the flow of patients.

3. Triage the patients upon their arrival, measuring their vital signs and directing them to appropriate clinical zones.

4. Maintain medical records of patients.

5. Assist doctors and nurses for various patients' medical needs, such as collecting medications and preparing for wound dressing.

6. Oversee processes and keeping records of billing and payment.

7. Assist in maintaining the medical centre’s various stocks and supplies.

8. Address the questions that any patient might have with regards to the medical centre’s operations and workflows.

9. Liaise with the Penjuru Recreation Centre’s managing agents with regards to security and maintenance of the medical centre.

10. Assist in executing preventive health programmes and lessons for the migrant worker population

11. Assist in any other administrative tasks that other staff may need help with.

Requirements

1. GCE “N” levels

2. Matured and have an aptitude for frontline work.

3. Ability to politely greet, direct and control visitors or crowds.

4. Ability to perform administrative tasks such as registering, billing, data entry, navigating simple computer software and keeping records.

5. Ability to use basic equipment for health screening.

6. Ability to work and think creatively.

7. Fluent in spoken and written English. A good command of Mandarin, Tamil and Bengali will be welcomed.

Responsibilities:

St Andrew’s Migrant Worker Medical Centre (SAMWMC) has a non-profit dental clinic with 2 dental chairs that serves Work permit or Special pass foreign workers in the Construction, Marine, Process, Service sectors at a nominal fee.

• Clinical Governance Officer: To provide clinical governance and technical oversight for the dental clinic at SAMWMC in accordance with MOH’s HCSA regulations. It encompasses having to supervise a junior dental officer, and other volunteer dentists.
• Clinical Duties: General dental consultation, taking of diagnostic radiographs, and provide dental treatment of acute and chronic conditions encompassing but not limited to fluoride therapy and oral health instruction, non-surgical periodontal therapy, direct restorative procedures (Amalgam, GIC, Composite), dental extractions, minor oral surgeries (excision of wisdom teeth), non-surgical endodontic therapy.
• Administrative Duties: Responsible for budgeting and submission of budget proposals to HQ and to donors. Tracking, fulfilling and reporting of KPIs set for dental service at SAMWMC. Oversee procurement of required stocks and consumables of the clinic, which includes sourcing for quotes from various vendors. To be in-charge of maintenance and licensing of dental equipment (eg. Dental chair, compressor, autoclaves, X-ray).
• Dental Team Management: Oversee rostering staff, recruitment of dental staff, appraisals of dental staff performances, training of dental staff (eg. Competency assessments), and retention of dental staff. Engagement with dental volunteers to recruit, retain, and roster.
• Patient Management: Oversee and assist team in triaging and booking the appropriate appointments for patients. Communicate effectively with patients to address their concerns, explain treatment options, and alleviate anxieties related to dental procedures. Handle and resolve patient’s feedback and/or complaints of dental services if they arise.
• Record Keeping: Maintain accurate and detailed patient records, including treatment plans, progress notes, and billing information, in compliance with regulatory standards and practice protocols.

Requirements:

• Bachelor's degree in Dentistry from an accredited institution.
• Full registration with the Singapore Dental Council and holding a valid license.
• Minimum of 5 years of experience practicing as a Dentist, with proficiency in general dentistry procedures.
• Have required vaccines, or willing to take required vaccines or tests (e.g TDAP, MMR, HepB etc.)
• Strong clinical skills and knowledge of current dental practices and techniques.
• Team player with excellent communication and interpersonal skills.
• Ability to work effectively in a team environment with the larger medical service.
• Dedication to providing compassionate care and superior patient service.
• Commitment to ongoing professional development and learning.
• Willingness to participate in continuing education and professional development activities.

Skills:

• Clinical expertise in various dental procedures.
• Proficiency in using dental tools and equipment.
• Compassionate and patient-centered approach to care.
• Ability to work efficiently under pressure.
• Strong organizational and time management skills.
• Commitment to maintaining high standards of infection control.
• Empathy and sensitivity to patient needs and concerns.
• Adaptability to new technologies and treatment methods.
• Compliance with ethical and professional standards of conduct.

Work Location:

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 608538

You will be a key service partner to our clients in delivering timely and accurate advice regarding payroll, benefits and claim reimbursement as a Customer Service Officer.

• Provide timely and accurate responses to queries received via email and telephone pertaining to payroll, benefits and claim reimbursement.

• Perform case logging to prepare monthly reports for submission to the Authority.

• For cases which require inputs from other stakeholders, to track and follow up with reminders in order to ensure case closure.

• Escalate sensitive cases or highlight surge in case volume for Management attention.

• Minimum Diploma holder, preferably with experience in customer service

• Excellent communications and interpersonal skills

• Desire to go the extra mile for customers

• Meticulous with keen attention to details, service oriented and a good team player

• Proficient in Microsoft officer applications (Words and Excel). Knowledge of SAP-HR is an added advantage

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

oles & Responsibilities

1. To carry out all responsibilities of a Site Supervisor in a Construction site.

2. Ensure a consistently high standard of work is produced in accordance with specification and quality standards through regular quality inspections with sub-contractors.

3. To oversee daily operation at site. Direct and supervise day to day operations of sub-contractors ensuring appliance of common operational procedures.

4. Ensure material requisitions are issued in adequate time to achieve the Construction Programme.

5. Schedule, control and monitor all sites and materials on a weekly basis. Ensure all work is completed to programme.

6. To ensure that workers comply with all safety measures required. Require to carry out the effective implementation of work safety programme.

7. Report and assist Project Director and relevant Personnel. Fulfil the role of Temporary Works Co-Ordinator when required.

8. Liaise with sub-contractors Manager/Project Manager, Site Manager/Agent, and Contract Surveyor regarding cost control, waste management, variations and confirmation of instructions.

9. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders.

10. Responsible for the upkeep of documentation on project matters Assist to ferry workers to respective sites.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Job:

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints

Requirements:

• Possessed professional certification in Insurance (i.e. M9, M5 and CHI)
• 3 years’ experience in customer servicing role (Life Insurance);
• Meticulous and accurate

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599