Show customers the way to their services

Basic login and logout for customers

Accept payment (if any)

Basic upkeep of cleanliness of area

Basic upkeep of tidbits and drinks

Ensure policies and instructions are followed throughout at the reception

Handle walk-ins, emails and phone enquiries.

Personal Care Officer (Buangkok) - Training Provided

Salary : $2,300 - $3,200
Location: Buangkok
Working hours: 5 days Mon to Sun (rotating shift)

• AM Duty shift - 8.30am to 6.30pm
• Day Duty shift - 8am to 8pm (once a month)
• Night Duty shift - 8pm to 8am (Once a month)

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/Nitec/Diploma in any discipline
• Minimum 1-2 years of relevant working experience in healthcare
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Location: Pasir Ris

Purpose of the Job:

• Plan, coordinate and execute programmes during Term and School Holidays.
• Provide students with a caring, stimulating environment to learn, close supervision and guidance during the after school hours and school holidays.
• Help students grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.
• Be a responsible, good role model for the students & teachers.

Key Role/Job Function:

1. Oversee day to day operation of the Centre and ensure its smooth running.

2. Ensure good Centre performance by developing strategies that are in line with our company vision and mission.

3. Ensure teachers provide optimum level of guidance to students to complete their school homework responsibly.

4. Mentor and supervise staff & teachers to ensure compliance to SOPs, safety, security and health standards.

5. Provide a warm & nurturing environment to the students at the Centre.

6. Supervise and guide students with their school work as well as life skills (play, hygiene and meal time).

7. Plan and conduct child appropriate social and recreational activities and holiday programs.

8. Teach & address classroom disciplinary issues using positive behaviour support system.

9. Prepare/organise and execute/conduct creative learning activities and outings as required.

10. Support the holistic development of students in alignment with our company goals.

11. Maintain regular communication with student’s parents.

12. Establish partnership with community partners & volunteers.

13. Foster good working relationship & rapport with all stakeholders - students, parents, team members, volunteers and partners in the community.

Commitment to Professionalism

· Uphold our company vision and mission.

· Understand the philosophy of the programme and can describe its goals and objectives to others.

· Support the Centre’s code of ethics conduct.

· Engage in ongoing staff development to improve personal and professional skills.

· Enjoy working with students in a group setting and demonstrates a positive attitude in her role.

· Keep all personal information about students and families confidential.

· Work cooperatively with other staff members, accept supervision and help promote a positive atmosphere in the centre.

· Attend staff meetings, workshops, functions and in-service training provided by our company

· Take on any other duties as and when assigned by your immediate superior/ management.

Programme

· Plan and implement effective student developmental programs for the Centre.

· Supervise and evaluate programmes in the Centre and ensure quality care and services are maintained.

· Provide constructive feedback / suggestions to immediate superior in relation to programmes and curriculum.

· Implement continuous improvement in the Centre’s programme

· Publish Centre newsletter

· Work closely with personnel appointed by management in integrating students with special needs

Staff

· Involve in staff recruitment, appraisal, conflict management, mentoring and welfare as well as manpower scheduling.

· Supervise, guide and evaluate staff though lesson observations.

· Brief, orientate and follow up on new staff in the Centre.

· Recommend and co-ordinate training needs of staff & teachers.

· Hold monthly staff meetings.

· Conduct in-house teacher training when necessary.

· Ensure staff maintain proper code of conduct.

Administration

· On business management:

o Source, negotiate, and determine course fee for children enrichment program.

o Ensure optimum level of students enrolment and ensure profitability is beyond break even vs centre’s overhead expenses.

o To do strategic planning on publicity for enrolment & volunteerism.

· Ensure that licensing requirements are met at all times.

· Ensure that up to-date records (factsheet, centre’s enrolment, particulars of students and their parents, staff, medical and leave records, attendance of staff and students) are properly maintained.

· Ensure that records (petty cash, fee collection records, registration and withdrawals, subsidy applications etc) are properly maintained.

· Liaise with government agencies on operational matter namely, MCDS, HDB and Town Councils.

· Attend to & respond appropriately to public enquiries and complaints.

Finance

· Prepare centre budget with respect to the programme needs of the centre.

· Monitor budgetary costing and control of centre’s income and expenditure.

· Seek approval from superior for the procurement of materials and supplies.

· Prepare disbursement of petty cash expenses to staff and seek approval for disbursement of petty cash expense to self.

Accountabilities

· Uphold the vision and mission of our company in any way possible including attending functions, meeting, training courses and carrying out projects as assigned by your immediate superior / management.

· Provide periodic reports to management.

Requirements

· Diploma/Degree in any discipline

· At least 2 years of supervisory experience

· Certificate in student care

· Good Classroom Management Skills

· Leadership, Business Management, Operations/Project Planning, Customer Service skills

· Proficient in Microsoft Office

· Dedicated, reliable, creative, disciplined and able to multi-task

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Job Description

• Managing a team of 6 employees in the IFF Key Account department.
• Supervise and support team members in their day-to-day tasks.
• Monitor team performance and address any issues or concern promptly.
• Delegate task effectively and ensure workload distribution is fair.
• Overseeing daily operations and problem solving.
• Ensure smooth and efficient operation of the team.
• Implement solutions to improve processes and workflows.
• Foster a proactive approach to problem solving within the team.
• Communicating and building trusted relationships with customers.
• Serve as a point of contact for key accounts, addressing inquiries and resolving issues.
• Listen to customer feedback and identify areas for improvement.
• Understand customers needs and preferences to provide personalized service by maintain a high level of customer satisfaction through effective communication and service delivery.
• Contributing to improving guidelines and processes for the team.
• Identify opportunities for process improvement and efficiency gains.
• Collaborate with team members and leadership to implement best practices.
• Monitor the effectiveness of implemented changes and make adjustments as necessary.
• Collaborating with the IFF Key Account team to ensure efficient workflows.
• Align team goals and priorities with overall departmental objectives.
• Ensure effective communication and coordination between team members.
• Foster a collaborative and supportive team environment.

Job Requirement

• Minimum 'O' level.
• Good Communication skills.
• Minimum 10 years of shipping knowledge, handling carriers and stakeholders.
• Experience to handle a team of at least 5 Direct reports.

Working Location: Central

Job Description

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
• Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs.
• Take ownership and resolve any urgent or critical issues escalated by the Client or team.
• Work closely with Client to support investigation and service recovery process

Job Requirement

• Candidate shall possess a recognized Degree with at least 3-5 years of experience in managerial positions in the contact centre industry.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

1. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
2. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
3. Identifies potential opportunities with existing and new customers
4. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
5. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
6. Other relevant duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

1. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
2. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
3. Identifies potential opportunities with existing and new customers
4. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
5. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
6. Other relevant duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Roles & Responsibilities

• Manage daily sales transaction, collections, handle billing
• Perform Account Receivable & Account Payable & Petty Cash
• Prepare weekly and monthly sales report and journal
• Prepare monthly staffs commission payout
• Handling of Inventory, stock replenishment
• Ad hoc accounts and admin duties assigned

Job Requirement(s):

• Min. O-Level, A-Level, Diploma in accounting, finance, business administration, or a related field
• Proficiency in basic accounting principles such as bookkeeping, accounts payable/receivable.
• Previous experience in accounting or administrative roles, even in entry-level positions, can be advantageous
• Proficiency in MS Office (Word, Excel, PowerPoint) espcially Excel.
• Accuracy and attention to detail are essential for tasks such as data entry, reconciling accounts and reporting
• Possess administrative skills, including the ability to multitask, prioritise tasks, and manage time effectively
• Good team player, meticulous, highly numerate and detail oriented
• Self-motivated with good interpersonal, communication skills and willing to learn is most important
• Able to converse in basic English
• Able to start work immediately
• Office location: Near Macpherson / UBI MRT

Benefits:

- Free Chiropractic care provided for you and your immediate family

- Medical benefits

Interested applicants are invited to send your updated resume to [email protected]. We regret that only shortlisted applicants will be notified.

Please include the following in your resume:
(1) Last drawn & expected salary
(2) Reason for leaving last employment

JOB DESCRIPTION: Learning Support Teacher

Reports to: Division Principal, Head of SWELL

Main Working Relationships: The Learning Support Teacher has a role within whole school initiatives to improve outcomes for students with additional learning and support needs. The Learning Support Teacher is a member of the student support services team and works closely with the school psychologist, counsellors, administration, grade level leads health, and ELL departments.

Main Responsibilities:
To improve the quality of learning outcomes for students by providing teaching and learning best practices within the framework of the school’s Mission, Vision, Core Values, Learning Principles, Culture, and the International Baccalaureate (IB) Programmes.

Required Qualifications:

• BA in relevant field
• Teaching credential
• minimum 2 years experience as a full time teacher
• Courses and/or certificate in working with students with learning support needs

Preferred Qualifications:

• Post graduate studies in learning support/special needs education
• International school experience
• 5 years employed as a Learning Support teacher

The Learning Support Teacher tasks are to:

• Work collaboratively with the classroom teacher to support assessment for learning of their students with additional educational needs and to identify specific learning support needs
• Identify specific learning support needs through analysis of assessment, referring to classroom performance and assessment, informal assessments, screening and psychological assessments and recommendations
• Plan, implement, model, monitor and evaluate teaching practices for students with additional learning support needs
• Plan, implement, model, monitor and evaluate personalized adjustments for learning where required, with the classroom teacher, student and/or parent or caregiver
• Model exemplary practice when tailoring adjusted learning programs for students with
  additional learning needs
• Maintain documentation for each student receiving additional learning support, PLP’s, reports, programming
• Provide direct support for students with additional learning support needs through a range of strategies (including direct instruction, delivery of adjusted learning programs, assessment and monitoring of progress) including the areas of social integration, language and communication, literacy, numeracy and behavior. This may include students with confirmed disabilities (as described in the school’s Learning Support Policy).
• Provide professional specialist advice, support and mentoring to classroom teachers on: how best to cater for the diverse learning needs in their classrooms; and how to effectively work in partnership with families to maximize learning opportunities for students at school and at home
• Provide professional specialist advice and assistance to the school’s support services team, with regard to students with additional learning needs and assist with professional learning for class teachers and school learning support teachers within the school
• Design and facilitate professional learning for classroom teachers to address current trends in necessary supports to ensure consistent implementation of interventions and supports

Professional Responsibilities:

• Ensure the safely and well-being of all students in accordance with CIS administrative policies and divisional procedures
• Know, understand and support the school’s Mission, Vision, Core Values and Learning Principles.
• Participate in the Individual Work Plan process (IWP):
• Meet the expectations as outlined in the CIS Teacher Job Description, the CIS Teachers Standards, and the CIS IB Programme Expectations for Teachers.
• Solicit feedback from parents or students via survey
• Develop and implement an Individual Work Plan (IWP) that supports the Division Work Plan (developed from the school’s Strategic Plan).
• Reflect individually and collaboratively (IWP Meetings with Principal) on the aforementioned components.
• Provide feedback on the IWP process to school administrators.
• Be actively involved in special events (Carnival, Talent Shows, Exhibition, etc.), and provide coaching as required and based on skill set.
• Participate in one school committee each year
• Complete the classroom inventory record
• Be dependable and prepared for class (all materials set up and ready for student arrival; plans readily accessible)
• Contribute to community building (IWP)

PERM JOBS!

SALES EXECUTIVES

(Product Specialist)

SINGAPOREANS/ PRs

($3,200.00 to $4,000.00)

LOCATION

Kallang / Bendemeer

JOB DESCRIPTION

• Seeking tender opportunity
• Attend site briefing before tendering the project
• Prepare cost analysis based on the architectural drawings and materials Obtaining sub-contractor's quotation for various trade
• Prepare tender submissions, including bills of quantities and discuss with Senior QS for pricing
• Prepare for final submission and follow up with tender Questionnaire reply and Interview
• Monitoring progress and liaise with vendor
• Control all stages of projects within predetermined budget and expenditure
• Submissions for progress claim, quotations and VO submissions
• Preparing final accounts
• Monitor and keep track of project progress and are responsible for the measurement and valuation of variations in the work during the contract, for agreement of interim payments, and the final account.

WORKING HOURS

• 5 days’ work week (40 hours per week)
• Mon to Fri: 9.00am to 6pm

JOB REQUIREMENTS

• Interior Design background preferred
• Basic AutoCAD skills
• Work as part of a team to ensure that the requirements of the client are delivered
• Highly self-motivated and independent, good communication and interpersonal skills
• Knowledge of Gebiz Tender portal will be advantage
• Knowledge of interior design works, including government, commercial and retail projects - ID contractor experience preferred
• Able to work under tight schedule and pressure

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - [email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

www.serviceconnections.com.sg

License no: 09C4937 / R11022931

-Salary 2800-3500

-5 days （Monday- Friday, 8.30am-6.30pm)

-SG Class 3 license（at least 6 months driving experience in SG）

-1 year experience (got training)

-English conversation，read，write

-No health issue

Job Description

-repair kitcheb appliance（refrigeration，oven，cooktop，dishwasher，Nitec- Electrical，aricond HVMC）with Technology （smart connect）

-need to drive to customer house to repair

Benefit

-AWS

-1-2 months variable bonus

-medical + dental

-50% staff discount

-AL start from 14 days, up to 21 days

-can drive back van (can claim season park, cash card)

Please WhatsApp +6587891816 for more details

Our Client is a leader in the Environmental Service industry in Singapore. Due to their current expansion plan, they are looking for a HR Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Engage with department managers to align job descriptions with organizational goals.
• Establish and manage recruitment policies, processes, and channels.
• Lead talent acquisition, including sourcing, interviews, and selection.
• Develop and enhance onboarding programs for new hires.
• Manage performance, compensation, and benefits.
• Ensure compliance with regulatory requirements.
• Oversee payroll operations and reporting.
• Develop and implement performance management policies.
• Facilitate annual performance reviews and promotions.
• Develop and review learning and development policies.
• Monitor training budget and program effectiveness.
• Facilitate career development pathways.
• Organize staff communication and engagement initiatives.
• Measure staff engagement and identify areas for improvement.
• Manage HR technology adoption and reporting.
• Lead HR projects, such as competency development and digitalization.
• Oversee general office administration.
• Any Ad-hoc duty as given

Requirements

• Min Degree in HR or Relevant Discipline
• Min 5-year HR Generalist related experience and strong in recruitment
• Good Knowledge in employment/manpower regulations
• Good understanding in government schemes and industry/HR practices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements:
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Service Delivery Consultant/ IT Technical Consultant
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $4,500 + AWS + 1 to 3 months VB
• Duration: 1-year contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Provide technical consulting, pre-sales and post-sales support to clients and partners.
• Explore new and existing cryptography-related technologies and assess their suitability for deployment.
• Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
• Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects. Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
• Liaise with external vendors for IT-related issues.

APPLY NOW!!!

• At least a Diploma in Computer Science, Engineering, Information Technology or its related discipline.
• Inexperienced candidates are welcome to apply as training will be provided.
• Applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall) is highly preferred.
• Knowledge of Anti-malware (Trend Micro) is a plus.
• Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
• Good knowledge of Win / UNIX administration with basic networking knowledge.
• Preferably with previous hands-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
• Willing to travel (within Singapore).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Roles & Responsibilities

• Prepare necessary paperwork including but not limited to quotations, purchase orders, delivery orders, invoices etc.,
• Handle phone calls of customers’ enquiries
• Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard
• Follow-up with customers to ensure their issues are resolved satisfactorily.
• Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly.
• Perform administrative and other ad-hoc tasks assigned.
• Ability to multitask and prioritize all administrative paperwork
• High level of verbal and written communication.
• Good administrative and computer literacy skills.
• Passionate, self-motivated with service-oriented attitude.

Requirement

• ITE graduates /Fresh Diploma holders are welcome to apply
• Proactive, independently with good communication skills
• Self-motivated, result and customer oriented

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package. You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.

Requirements:

• Minimum GCE "N"/ "O" Level / NiTEC in any field
• Relevant experience in call centre / nursing is an added advantage
• Able to converse clearly and well
• Able to work 5 days work week with alternate Saturdays

What you'll get to do:

• Management and processing of international customer orders, inquiries, feedback.
• Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer oriented manner.
• Coordinate with and provide support to customers and respective departments.
• Ability to communicate effectively, resolve conflicts and handle customer complaints
• Ability to perform operational duties and team project responsibilities
• Assist in social media outreach and marketing activities
• Miscellaneous operational and administrative duties

Requirements:

• Preferably with at least 1 year relevant experience
• Excellent customer service skills, spoken, written ability
• Possess good analytical abilities with interpersonal skills.

Job information:

• Office hours: 9 - 6pm
• Location: Next to Tai Seng Mrt
• Collaborative work culture

Successful applicants will be notified for interview.

Responsibilities

· To inspect, trouble-shoot and calibrate Laser markers instruments for servicing

· Basic report writing required

· Handle stock-take of parts required for repair/servicing

Requirements

• Possess Entry Level/Professional Certificate/NiTEC or Higher with technical skills or equivalent
• Possess good technical knowledge & analyzing skills
• Team player & able to work independently when required.
• Good communication skills
• Training will be provided but possess basic technical skills will be advantageous

Salary offered will commensurate with experience.

The IT Support Officer will be responsible for ensuring the effective management and maintenance of all data systems within the organization. This role involves troubleshooting and resolving data-related issues, backing up and restoring data, and monitoring data integrity and security. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a solid understanding of data management principles and best practices.

Career exposure into government organization!

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

You will be part of the project team for the Data statistic department.

Salary up to $4,000

Job Description

• Assist project manager in IT support functions
• Perform UAT and Production user testing as and when required after system patching/maintenance.
• Monitoring project schedule and objectives to ensure timely achievement of deliverables.
• Development and deployment of survey related IT projects
• Analyze call transcripts using text analysis methods such as rule-based matching and sentiment analysis in Python.
• Create and maintain Tableau dashboards based on insights derived from call content to inform internal stakeholders and
• Improve customer service quality form internal stakeholders and improve customer service quality.

Job Requirement

• Degree in IT/Business, preferably has some knowledge of Project Coordination, Python, Tableau
• Experience in User Acceptance Testing
• Team player
• Excellent written and verbal communication skills
• Able to communicate ideas and solutions effectively in meetings/presentations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

JOB SCOPE :

Business Engagement & Collaboration

• Data & KPI logic owner for customer and marketing related data and KPIs within data lake and refinement layer based on Salesforce & other CRM, Salesforce Marketing Cloud, Google Analytics, Website traffic, Media performance Tools
• demand process management and data onboarding of customer and marketing related data into Overseas datalake (eXtollo/SHIELD)
• Collaboration and logic alignment across stakeholders (HQ, Region, Markets), synchronization of regional and market level data processes in connection to data onboarding and KPI adaptations
• Understanding and continuous improvements on marketing & customer data landscape
• Work on the Lead Standardization across the region to update to the latest setups from the markets and according to the guidelines from HQ.
• Sparring partner for region, markets, HQ and other key stakeholders to train them on KPI logic, data understanding and steering business with these KPIs
• Connecting teams and initiatives between data activation/reporting team, data stewards, IT, process managers and product owners
• Align all stakeholders from regional marketing, markets, process owners, system owners, reporting team and IT to ensure that business requirements are adequately
• gathered, defined, documented and communicated
• Collaborating with architect, engineers, and organizational leaders to identify opportunities for data improvements, recommend process and system enhancements
• Ensure fulfilment of market- as well as regional business requirements (quality, timeline and budget) by translating the user stories into deliverable tasks

Data availability & KPI development

• Ensure with technical owners of SHIELD and refinement layer (UDM) a consistent data flow and data availability (e,g, in time, accurate, consistent)
• Standardized KPI logic development for customer and marketing related KPIs in close collaboration with process managers & business owners
• Ensuring KPI availability for the Region Overseas Reporting Suite (HeliOS) and local data products
• Ensuring that new or changed data points are known to relevant user group and reflected in KPIs and reporting
• Evaluation and improvement on existing products (e.g. UDM, marketing KPIs, customer KPIs, HeliOS)
• Ensure that all requirements and deliverables are scalable and reusable across all markets in region Overseas

JOB REQUIREMENTS:

• Business or IT education qualification
• 3+ years’ relevant experience in working with customer & marketing related data e.g. from Salesforce or similar CRM systems, Google, etc
• Minimum 3 years of work experience with data touchpoints in agile environments
• Basic understanding of marketing KPIs and terminology
• Strong analysis and troubleshooting skills (i.e. bug fixing and L3 support)
• Experience in SQL, Python and R for data analytics (expert), working within agile development process & systems like Jira, Confluence, Asana and others
• Working experience with Microsoft Azure and Databricks or similar
• Understanding of data modelling concepts like entity-relationship models
• Strong communication skills written and verbal
• Capability to translate and abstract IT solutions into business terminology to connect both worlds and stakeholder groups

This is a 3 years' contact position based in Singapore. We regret to inform you that only shortlisted candidates will be notified.