A Level Physics Tutor (Full-time / Part-time)

Are you passionate about teaching and eager to inspire young minds in the field of Physics? Do you want to be part of a dynamic team dedicated to creating a remarkable physics curriculum that nurtures critical thinking skills in our youth? If so, Concept First Learning Centre has an exciting opportunity for you.

The Opportunity

When you become a part of Concept First, you will enjoy:

• A supportive and encouraging environment that values your attitude and commitment over experience.
• Opportunities to enhance your teaching skills through collaboration with a reliable team of mentors and fellow educators.
• A stable work-life balance with flexible working arrangements.
• Continuous learning and skill development across a range of areas.
• A highly competitive compensation package that evolves as you grow.
• Personal and professional development opportunities.
• The chance to gain insights into the operations of an education business.

Talent Grooming and Development

At Concept First, we believe in nurturing teaching talent. Depending on your current experience, we provide comprehensive guidance and training through a flexible 4-Month Programme. This programme is designed to empower new educators like you to develop the skills and attributes of an effective teacher. Upon successful completion, you can choose your preferred career track:

Curriculum Track: Subject Specialist > Senior Subject Specialist > Lead Curriculum Specialist > Curriculum Director

Leadership Track: Subject Specialist > Senior Subject Specialist > Level Head > Centre Branch Director

Company Structure and Culture

We embrace a flat hierarchy within our organisation because we believe that innovative ideas can come from anyone, regardless of experience. Your perspectives and ideas will always be valued. We are committed to enhancing our systems and processes to provide maximum value to our students. Every member of our team is encouraged to initiate projects that address challenges or fill gaps in our services. You will have the opportunity to contribute to and lead these initiatives, helping you discover your leadership potential and seeing your ideas come to life.

Working Hours

This is a full-time position but with semi flexi-work hours. Teaching Staff are required to be in the office only when they have classes or to attend meetings and training. Most are clocking around a 24-28 hour workweek in the office, while working the remaining 12-14 hours from home. Typical class falls between the times of

• Mon - Fri: 4.30 - 9pm
• Sat or Sun: 8.45am - 6.15pm (depending on allocated classes)

Location

• Blk 449 Clementi Ave 3 #01-261 (Upper Level) S120449
• Parkway Centre, 1 Marine Parade Central #11-07 S449408

Key requirements

✅ Singaporeans and PRs preferred (Quota Criteria)

✅ Be passionate about teaching Physics

✅ Sincere in supporting students wholeheartedly to achieve their fullest potential

✅ Willingness to be adopt our Centre’s Teaching Methodology.

✅ At least a Bachelor’s Degree from a recognised education institute

✅ Positive attitude to learn

✅ Team player

✅ Good credit in O-Level Physics (A1 / A2) or A-Level Physics (A or B)

✅ Able to commit long-term (3-5 years) to achieve teaching mastery

✅ Training programme for fresh graduates are available.

✅ The follow prior experience or similar positions is a plus

• MOE School Teacher
• Physics Teacher
• Physics Tutor
• Curriculum Writer
• Curriculum Developer

You will receive

✅ A meaningful job with a clear purpose of bringing value and joy to our customers.

✅ A supportive and encouraging work environment.

✅ Mentorship opportunities.

✅ A company management style that does not micromanage.

✅ Medical and dental benefits.

Interested applicants, please complete this form:

https://forms.gle/kpGYwHuaExYAUtdk8

Please note that only shortlisted candidates will be contacted.

Salary will be commensurate with your experience and qualifications.

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Involved in heavy lifting
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• NURUL ATIKA BINTE KASSIM • REG Number R1986508

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Summary & Benefits:
Supportive Management
Performance Bonuses & Variable Bonuses

No Weekends

Responsibilities:
Prepare and implement age-appropriate class activities for children.
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. Higher Certificate in Infant Care OR Advanced Certificate in Early Years)

Candidates graduating from relevant course are welcomed to apply
Excellent communication, interpersonal skills
Able to work well independently as well as within a team

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Highlights:

• Positive & Cheerful Leadership with stable Management!
• Yearly Increment
• Small centre

The Challenges:

• Curriculum planning and execution of engaging lessons to mould young minds
• Foster a joy for learning
• Partner with parents to foster children's holistic development, equip them with life skills and cultivate values that will prepare them to be life-long learners.
• Create a classroom environment that is safe, joyful and conducive for learning as well as ensure the delivery of age-appropriate activities and lessons.
• Guide and develop lifelong skills and values in children

What it Takes:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• ACEY / L1 Certified
• GCE 'O' Level credit in English
• Good communication and interpersonal skills
• A team player with passion in equipping and inspiring young lives

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Job Responsibilities:

• Review and assess escalations (SQMS/SOS) from VEMF/Inbound Department to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained.
• Liaise with other Business Units (BU) / Stake Holders (SH) to acknowledge, follow-up on actions/feedback requested by customers through various Contact Centre touchpoints and contact customers to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor BU/SH’s adherence to rules, regulations and procedures and escalate to respective senior management (when required).
• Handle complaints and ensure all callbacks to address customers’ issues are completed within the timeline promised to or requested by customer.
• Work with BU/SH or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of contact centre processes.

Job requirement:

• Minimum 2 years of experience as a universally trained Officer/manager in UOB Contact Centre.
• Good knowledge in banking/cards process, products and systems.
• Good written and spoken communication skills in English, with the ability to influence and persuade BU/SH and customers.
• Possess excellent telephone, strong interpersonal skills, resourceful and able to work independently and also as a team.
• A strong customer service mindset with good communication and problem solving skills to represent the Bank to customers and general public.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Have a good problem solving mindset when handling complaints
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.

The company is in the healthcare industry, providing medical services to patients, doctors & hospitals.

Full training will be provided to assist and support the daily operations of the business in areas such as administration, sales & marketing, business development & customer services.

Medical & insurance knowledge will be acquired throughout their training period.

Contribute to the team as a whole to ensure smooth running of the company

Interact and co-operate with all team members and/or internal & external partners

To carry out duties to the best of your ability, having consideration for the needs of your team-mates, the company and our partners/clients.

The role is part of the team and will require performance of tasks that are required, as & when necessary, to maintain, promote, develop and expand the business and interests of the company generally

1. Work with Business Development Team and business partners to assist prospects and clients in providing medical administrative services as a value-added service

2. Assist in the networking, developing, and maintaining new and existing clients

3. Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

4. Establish connections to improve the quality of various services and create more business opportunities

5. Implement and support the company’s strategic, business planning and activities

6. In compliance with company policies and protocols, ensure proper documentation of clients’ data into the database

Requirements:

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma

2. With or without experience are welcome to apply and Full Training will be provided

3. Required language(s): English and Chinese Mandarin in order to liaise with Chinese speaking customers and associates

4. Good team player

5. Preferably relevant experience in Healthcare or Health Insurance with a strong interest in the local and regional healthcare industry

6. Entry-level / No working experience candidates are welcome to apply

7. The company is looking for an independent individual with initiative and willing to do what it takes to complete assigned tasks.

8. Someone who enjoys learning and is willing to take on new challenges.

Customer Service Reception | Up to $3k | Hotel Receptionist Exp | Somerset

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Administration Officer | Campus | Haw Par Villa

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Main Accountabilities:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.

• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.

• To liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.

• Training of customers to use equipment and understand basic user functions.

• To cover call out rota to support customers with 24/7 Powercare cover. To work unsociable hours i.e. Night work and weekends as required.

• Expenses and time sheets to be completed and submitted in a timely manner.

• Promote AEGPS maintenance contracts and Service wherever possible

• Technical knowledge and experience brought in

• Efficiency in carry out service activities

• Number of commercial leads (improvement suggestions)

• On time service reports including timesheets

• Compliancy with health and safety measures

• Quality and accuracy of technical training and instructions given to customers and third parties

• Customer Satisfaction

Personal characteristics:

• Good interpersonal and communication skills

• Real team player

• Strong attention to detail and accuracy / following strict procedures

• Ability to effectively organize work functions

• A high degree of initiative, flexibility and ability to work in a team

• Must be willing to travel across Asia Pacific region including India, China and the Middle East. Some work may involve off shore. Candidates must have a flexible approach to travel at short notice, work irregular hours with well-developed customer care skill.

Education, knowledge and working experience:

Diploma or Degree in Power Electronics or Electrical Power disciplines

• 1-3 years of relevant experience within the industry

• Good knowledge of industrial power systems products/applications/solutions

• Diagnostic and problem solving skills

• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills

• Fluent in spoken and written English

• Electrical and Electronic Engineering background is a must

To provide operations support for the smooth and effective operations of the school.

To maintain the general cleanliness of the school including equipment(s) and workplace.

To lock and unlock the doors of the classrooms and other rooms in the school.

To open/close windows and doors of classrooms and other rooms in the school.

To open and close the gates, doors of office and other buildings within the school premises.

To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refreshments, etc.

To assist in the pregaration of logistics and equipment.

To help carry stock, furniture, etc.

To relief other operations support officer.

My client, a leading global technology implementation and integration partner dedicated to unlocking IT systems across regions, is actively seeking a talented MUREX Specialist to join their dynamic team. This role offers an exciting opportunity to collaborate with a global client and contribute to the expansion of their Murex team.

We are seeking a skilled individual with solid expertise in LINUX, Oracle systems. The ideal candidate will have extensive knowledge and experience with MUREX, capable of resolving incidents across various modules. Responsibilities include configuration, maintenance, and improvement of critical MUREX functionalities such as GOM, Realtime (RTBS), Price loading (MDRS and MDCS), Exchange, MLC, MRB, fixings and historical data, simulations, licenses, EOD processes, maintenance, and Murex Services.

Key Responsibilities:

• Resolve incidents within MUREX modules including GOM, Realtime (RTBS), Price loading (MDRS and MDCS), Exchange, MLC, MRB, fixings and historical data, simulations, licenses, EOD processes, maintenance, and Murex Services.
• Perform configuration and enhancements across various MUREX functionalities.
• Analyze binary and java memory of Murex processes or services.
• Ensure the efficient functioning and optimization of MUREX systems.
• Collaborate with stakeholders to address system requirements and enhancements.

Qualifications:

• Proficiency in LINUX and Oracle systems.
• In-depth knowledge and experience with MUREX, including the ability to resolve incidents and perform configurations.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.

APPLY NOW! Interviews are ongoing! Email to [email protected]
We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)

1. Create new and original designs from scratch to bring concepts, presentations and prototypes to life for brands based on client specification, needs and brand image

2. Need to be on site to supervise projects to ensure that all materials ordered arrive upon agreed time and are in good shape to obtain maximum results.

3. Participate in the execution of the entire creative process within an allotted time frame and budget.

4. Create and maintain files for all creative assets and resources, such as software, art materials, and special fonts, which are needed for record keeping and referencing

5. Evaluate and manage production resources to enhance high productivity and allocations

6. Facilitate product campaigns and marketing via emails, microsites and other landing pages to boost client to customer interactions

7. Liaise with other members of the graphic design team to maximize creativity and excellence in performance and delivery

He/She must be disciplined and possesses professional skilled with min 5 years of relevant experience in FMCG client based and have an eye for detail as well as be able to take pressure due to frequent short lead-time projects.

-Only singaporean

Salary : $2,500 - $3,300

Location: Sembawang

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Child Care Teacher [ Assistant / Infant / L1 L2 ]

• SGD 2,400 - SGD 4k++

Job Highlights

• Career Progression Opportunities
• Company Benefits & Incentives
• Great Leadership

Job Description

• North / South / East / West / Central
• 5 Days
• Childcare | Preschool
• Company Benefits & Incentives
• Career Progression Opportunities!

Job Scope:

• Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children
• Complete lesson evaluations/reflection
• Communicate with families on their child's progress and development
• Maintain proper children's record & prepare child's portfolio for Parent Teacher Conference (PTC)
• Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring.
• Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings
• Provide coverage duties for staff on leave and other adhoc duties.
• Plan and carry out events, excursions, workshops, collaborations with community, etc.

Requirements:

• At least Diploma in Early Childhood or its equivalent
• Relevant experiences

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Automation Lead to be part of their Automation Engineering team to support their business needs. They are located in the West - easily accessible.

Job Description :

• Formulate a comprehensive strategy for warehouse automation in alignment with Supply Chain objectives, tailored to the specific needs of ambient and cold storage facilities.
• Evaluate and select suitable automation technologies (e.g., robotics, multi-shuttle, AGV, sortation, etc.) that optimize operations within the allocated budget.
• Lead the implementation of automation solutions across multiple warehouses, ensuring seamless integration, minimal operational disruptions, and adherence to timelines and budgets. Identify potential risks associated with automation implementation and devise strategies to mitigate them, ensuring business continuity.
• Collaborate closely with departments such as operations, technology, finance, industrial engineering, and indirect procurement to gather requirements and ensure that automation solutions align with overall business goals. Ensure compliance with industry standards, regulations, and safety protocols to maintain a secure working environment for warehouse personnel.

Requirements:

• Min 8 years in relevant working experience (warehouse/ distribution centr)
• Experience with automation control such as Siemens IPC, PLC etc, and able to provide advisory/ insight in automation solutions
• Comfortable with travelling in differet distribution centre

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

As a member of the Contact Centre, you will be responsible for handling in-bound calls, facsimiles and email requests for general enquiries within the hospital targeted service standard levels.

Requirement

· Diploma in any discipline / GCE O Levels

· Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a Non-sales role

· Able to provide quality customer service to patients over the phone

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Concierge, we rely on you to

• Provide a personalized guest service
• Create a memorable experience for the guests
• Engage with guests and enhance the service based on their feedback
• Assist with any issues or problems

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Has no fear of new challenge

If you are the right person, what are you waiting for? Click the apply button now!

Job Summary:The Service Transition Manager is responsible for ensuring the smooth and efficient transition of new or modified services from the development and testing stages to the live production environment. This role plays a key part in the IT Service Management (ITSM) lifecycle and is focused on minimizing disruptions to ongoing services during the transition process.

Key Responsibilities:

Service Transition Planning:

• Develop and implement comprehensive service transition plans for new or modified services.
• Collaborate with project managers, development teams, and other stakeholders to ensure alignment with project timelines and goals.
• Define and document transition milestones, dependencies, and success criteria.

1. Change Management:
   • Work closely with the Change Management team to assess and authorize changes to the production environment.
   • Ensure that changes are properly documented, tested, and approved before being deployed into the live environment.
   • Mitigate risks associated with changes and communicate effectively with stakeholders.
2. Release and Deployment Management:
   • Oversee the release and deployment processes, ensuring that new services or changes are deployed efficiently and without negative impact on existing services.
   • Coordinate with release managers and deployment teams to schedule and execute deployments.
3. Knowledge Management:
   • Develop and maintain a knowledge base for service transition processes, documentation, and best practices.
   • Provide training and support to other IT teams on service transition procedures.
4. Quality Assurance:
   • Implement and monitor quality assurance processes for service transition activities.
   • Conduct post-implementation reviews to evaluate the success of transitions and identify areas for improvement.
5. Stakeholder Communication:
   • Communicate effectively with various stakeholders, including project teams, IT operations, and business units.
   • Provide regular updates on the status of service transitions and address any concerns or issues raised by stakeholders.
6. Risk Management:
   • Identify and assess potential risks associated with service transitions.
   • Develop and implement risk mitigation strategies to minimize the impact on service delivery.
7. Continuous Improvement:
   • Continuously assess and improve service transition processes based on feedback, performance metrics, and industry best practices.
   • Collaborate with other ITSM processes to enhance overall service delivery.

Qualifications and Skills:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• ITIL certification is highly desirable.
• Proven experience in IT service transition management.
• Strong understanding of ITSM principles and practices.
• Excellent communication and interpersonal skills.
• Project management skills and experience.
• Analytical and problem-solving abilities.
• Knowledge of relevant tools and technologies related to service transition.
• Should be able to speak Japanese language

Experience:

• Minimum of 12 to 15 years of experience in IT service management.
• Demonstrated success in managing service transition projects.