About our client: Our client is a leading multi-disciplinary company that provides detailed engineering, procurement, fabrication, and construction for the Hydrocarbons industry.

About the role:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

About you:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

-Part time

-Monday to Friday

-$1200 - $2500 per month

-Flexible schedule

passionate in teaching piano lessons for children age between 7 -14 years old (Theory and Practical)

Experience

-Teaching piano: at least 1 year (Preferred)

Qualification : Professional Qualification

Grade 8 Theory and Practical

Responsibilities:

• Create, execute, and maintain security architecture, guidelines, and processes in accordance with information security rules and best practices in the industry.
• Developing investment roadmap for security tools and ensure that security measures are integrated into the organization's infrastructure.
• Assess and analyze the security maturity of third-party vendors and partners to ensure compliance with the organization's ISO27001-based security standards.
• Determine and manage the security monitoring tools like EDR, NDR, Splunk, Microsoft Sentinel, and others to detect and analyze security risks and threats.
• Manage the security incident investigations by examining logs, identifying security issues and providing solutions.
• Monitoring suspicious networks, application, and user behavior.
• Conducting investigations, acquiring evidence, and analyzing data.
• Perform and prepare security log/access reviews.
• Inform stakeholders and executive leadership on security requirements and recommendations.
• Performing cybersecurity solutions in IT and operational contexts.
• Knowledge of data classification and loss prevention tools.

Requirements:

• With 5-8 years of experience in Security Professional Skills/Accreditation.
• Good knowledge of common security frameworks.
• Prior experience with Native Security Solutions and Microsoft Azure Cloud.
• Prior experience with Incident Response in relation to cyber events.
• With experience of DevSecOps transformation is an advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Report directly to the Centre Management.
• Assist the centre management with running the operations of the centre.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Ensuring that the logistics and operational capability of the centre runs smoothly.
• Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
• Participate & represent on behalf of the company’s services with confidence.
• Represent the centre in the absence of any management.
• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in any field is welcome.
• 5-days work week. Rotational weekends (Sat & Sun) required.
• Preferably minimum 1 year in operational role.
• Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.
• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
• Experience working with elderly in the community would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Proficient in Microsoft Office and comfortable with IT.
• Able to speak local languages and dialect (preferable).

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Job Description:

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
• Administrator ICT-based systems
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involved in daily assembly, videography, phototaking, video-editing during school events, posters/brochures designing and stocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative, operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Working Arrangement:

Working Hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Near Bukit Teresa

Contract Duration: Feb 2024 to Jan 2025

Salary: $2600 - $2700/Month

Job Requirements:

a. Have preferably 2 years related working experience

b. Proficient in MS Office especially MS Excel

c. Have knowledge of HTML or CSS

d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues

f. Pleasant personality

g. Customer oriented

1. JOB DESCRIPTION

Job Title

Linen Chute Attendant, $1800 - $2300/mth, Immediate

Laundry Worker (Hotel)

Job Description & Requirements

• Load up soiled linen into trolleys at linen chute room
• Linen Sorting
• To perform other duties as assigned by Supervisor
• No experience required
• Able to work on weekends and public holidays
• Working location at Mandarin Oriental/Fullerton
• Requires some physical work

Job Types: Full-time, Permanent

Salary: $1,800.00 - $2,3000.00 per month

Admin Duties

• Maintain the reception area in an orderly fashion.
• Conduct daily walkthroughs of meeting room, VIP room and the general area to ensure set up are according to the checklist for use/occupancy.
• Assist for daily operation in the setup of venue space. (Eg. Check projector, audio system working. top-up of beverage inventory)
• Perform day-to-day administrative tasks, including printing, scanning, filing documents, and processing paperwork.
• Answer incoming calls and update space booking status.
• Manage and update space booking using the event calendar.

Sales Duties

• Manage enquires via all the channel OSA online agency. (Training provided)
• Track and follow up on activities, including introducing the event space to walk-in clients.
• Assist in preparing quotation and other documentation required by client.
• Undertake other ad-hoc duties as required by the management.

Requirements

• Diploma and above.
• Minimum 1 – 2 years of experience in this hospitality industry is preferred.
• Highly motivated, with a positive mindset, good working attitude, strong customer service skills, and a sense of responsibility.
• Solution-focused with the ability to work independently and minimal supervision.
• Fluent in both English and Mandarin.
• Proficient in Microsoft Words, Excel, Outlook & PowerPoint
• Proficient in social media platforms (eg. Facebook, Instagram, Wechat, TikTok etc) will be a plus.
• IT Savy.
• Able to start work immediately or within short notice

Salary: $2200 to $2800 per month (Depending on experience)

Location: Tajong Pagar, International Plaza

Working Arrangement: Mondays to Sunday: 5 Day work week.

Off on public holiday

To support our Oral Care team in Asia Pacific Region, we invite applications for the position of Oral Care Project Coordinator. This role will be based in Singapore and will be reporting to the NEA Oral Care Category Manager. The successful candidate will be part of a dynamic team with the challenge to strengthen our category activities in Asia.

Key Responsibilities:

• To manage ASIA oral care activities efficiently by coordinating the flow of project processes, in line with guidelines, procedures and timelines.
• Coordinate on-going projects and liaise with the Commercial, Marketing & Creation teams regarding project status updates and meeting schedules
• Oversee key processes within the oral care team: break assignment into tasks, identify resources needed to complete the task efficiently and successfully, monitor and ensure good execution (project management, pricing, creation and marketing activities)
• Maintain a cross-functional view. Actively build networking and relationship, and ensure good communication flows.
• Support project submission by visualizing flavor description to PowerPoint slides.
• Continuously monitor tools and systems for fit to purpose, suggest and assist in design of improvements

We value:

• Min. 2-3 year experience in a commercial assistant, administrator or project support role
• Able to work in a fast-paced work environment
• Organised, meticulous and able to multi-task
• Excellent command of computer tools (Windows NT);
• Team player, able to work with many different functions and people
• Ability to communicate effectively in Mandarin would be advantageous for this role

We offer:

· A global and diverse working environment

· Highly dynamic and multicultural company

· Collaboration and team spirit

· Fair and competitive remuneration package

Qualification, Skill & Experience of the Contractor’s Personnel

· The Personnel should be nurturing and have a genuine interest in students’ well being. The Personnel is expected to have a positive work attitude and possess good interpersonal and communications skills. He/she should be a trained counsellor with relevant working experiences with children / youth.

The Personnel shall minimally have the following qualifications, skills and experience:

· Trained Counsellor / Social Worker / Psychologist / Para Counsellor with relevant professional counselling qualifications

· Experienced in designing, planning and facilitating group guidance programmes for students

· Competent in working with parents

· Preferably 3 years of working with primary school students, in the capacity of counselling in a school context.

Job Description for Personnel

The Personnel shall be competent to perform the following

· To provide counselling on an individual or group basis to students

· To do counselling casework which includes liaising with school management, teaching staff, parents, external agencies and external stakeholders

· To facilitate the necessary referrals to external agencies such as Reach Community Services and Family service Centres.

· To provide case consultations to school personnel and parents

· To ensure confidentiality and keep record all counselling work and case management as required by school and to provide school with report when necessary

· To support other Counsellors on running of the school programme

· To be part of a team to devise and deliver preventive programmes for students with social, emotional and behavioural difficulties

Job Summary

• Basic up to $2200
• 5.5 Days
• AWS + VB
• Location: Tuas (2-way transport provided from Boon Lay MRT)

Job Responsibilities

• Perform data entry & maintain filling system
• Collect cash payment and issue receipt
• Update container movements
• Liaise with external parties for releasing / collection of containers

Job Requirements

• Proficient in Microsoft word & excel
• Singaporeans only

<< To Apply >>

WhatsApp | 8421 1422

Email | [email protected]

Kiew Wai Kang | EA Reg No: R23112987

MTC Consulting Pte Ltd | EA License No: 15C7752

Our client is a global MNC company in the FMCG industry. Due to their current expansion plan, they are looking for a Sales Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Achieve sales targets within a designated territory, focusing on sales growth.
• Form and nurture strong business relationships with both new and existing accounts via consistent follow-ups, physical meetings with presentations, sales proposals, and updating pricing.
• Serve as the primary point of contact for managing all aspects of customer’s issues and provide relevant assistance
• Supervise daily handling of communication and the implementation of promotions initiatives for designated accounts.
• Recognize potential business prospects by evaluating and assessing needs and demands of customers' enterprises.
• Consistently convey sales data, competitor actions, and industry insights to the management team.
• Analyze sales alternatives, furnish cost estimates, and propose solutions to customers in order to attain designated objectives.
• Foster collaboration with internal departments to enhance team performance and collective effort.
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

Location: Changi Airport
Working Hours: 5 days | Monday - Sunday | 3 SHIFTS !! | 3 - 6 Months Contract ->> Convert to PERM !!
Classroom Training for 2 MONTHS ( OFFICE HOUR - MON TO FRI)

Job Responsibilities

• Provide quality customer services
• Service customers at the check-in counters
• Verify information on travel documents, passports and/or visas
• Provide Support to Special needs customers
• Handle customer issues regarding irregular flight operations
• Process Customer Documentation
• Any other task assigned by the superior

Interested candidates, kindly Click APPLY or Whatsapp: 89016903

Rapid Recruitment Asia Pte Ltd - 16C8261
Guak Jia Wen Evangela (R22111177)
EA License No: 16C8261

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Objectives

• RSA user administration, token assignment, QR code generation and access grant based on approved access matrices and established procedures.

• Provide assessment and release of privileged password request through Password Management Solution

• Ensure manual password change for Dual Control Privileged IDs are performed

• Perform onboarding and off-boarding of Firewall/Network devices Privileged IDs

Key Responsibilities

• Handle user requests, communications and respond to queries appropriately within SLA.

• Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

• Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

• Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

• Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

• Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

• Provide assessment and release of privileged password request through Password Management Solution

• Ensure manual password change for Dual Control Privileged IDs are performed

• Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

• Graduate or higher diploma in Information Technology / Computer Science.

• At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

• Must demonstrate strong analytical and problem-solving skills.

• Must be process oriented and organized.

• Knowledge in RSA User and Token Administration.

• Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

• Proficient in Microsoft Office applications.

• Strong interpersonal communication skills and attention to detail.

• Able to work independently with minimal supervision.

• Ability to multitask and prioritize daily workload.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre &post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Responsibilities:

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.
• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.
• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for
customers and other parties within the team.
• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow
through end-to-end.
• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary
investigations done & wisely executes empowerment with proper justifications and based on set
processes.
• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims
are not handled by insurer/3rd party administrator.
• Manages any ad hoc/regular reports supporting SME or KAM customers.
• Stays informed on shipment and exception status for allocated KAM customers.
• Proactively informs customer on shipment status and exceptions.
• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements:

• Minimum 2 years of customer service work experience
• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

• To assist with liaising with parents and students
• To take on tuition classes, planning of student activities/post-exam activities and curriculum
• Mark and assess their work
• Able to guide Primary levels (English, Maths, etc).
• Supervise and guide primary school homework, life-skills & recreational activities
• Ensure classroom rules, discipline and Safety of children under your charge.
• Passion to work with children
• Conduct indoor & outdoor activities.
• Carrying out basic housekeeping duties
• Any other operational duties as assigned
• Ensuring smooth operation of the centre and provide regular updates to the management
• Committed to work long term
• Strong passion for teaching children
• Meticulous and willing to learn

Lots of opportunities for Career Progression.

Job Types: Full-time, Part-time

Salary: $1,300.00 - $2,300.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Job Brief

As a Barista/Service Crew member at Aether House, you play a pivotal role in creating an extraordinary customer experience. Your responsibilities extend beyond crafting exquisite coffee blends to include the art of mixing coffee with alcohol in our signature cocktails. Maintaining a clean and welcoming service area, contributing to seamless operations, and delivering exceptional service are key components of your role.

Responsibilities

1. Prepare and Serve Beverages:

· Craft and serve a diverse range of high-quality beverages, including our signature coffee blends, specialty drinks, and coffee-infused cocktails.

· Ensure precision and consistency in beverage preparation and presentation.

2. Customer Interaction:

· Greet customers warmly and engage with them in a friendly manner.

· Take customer orders with a keen understanding of our offerings, providing recommendations as needed.

· Address customer inquiries and concerns with a positive and helpful attitude.

3. Maintain Cleanliness:

· Keep the coffee station, cocktail bar, and dining area immaculate and well-organized.

· Adhere to rigorous hygiene and sanitation standards in all food and beverage preparation.

4. Cash Handling:

· Process customer transactions accurately and efficiently using our POS systems.

· Handle cash transactions with precision, providing correct change as required.

5. Stock Management:

· Monitor inventory levels and proactively restock supplies, including coffee beans, syrups, and cocktail ingredients.

· Contribute to regular inventory checks and promptly report any shortages to the supervisor.

6. Team Collaboration:

· Work harmoniously with the kitchen and service team to ensure a seamless and delightful customer experience.

· Offer support to colleagues in various tasks as necessary.

7. Adherence to Policies:

· Strictly follow Aether House policies and procedures, prioritizing health, safety, and quality standards.

· Uphold the superior quality and presentation of all products and services.

Profile

· Previous experience as a Barista or in a similar customer service role is preferred.

· Passion for coffee and mixology, with the ability to craft exceptional coffee-infused cocktails.

· Strong communication and interpersonal skills.

· Ability to thrive in a fast-paced environment and manage multiple tasks.

Benefits

• Attractive, negotiable package ($1900-2800/month)

• $500 sign on bonus / Meal Allowance

• Closed on Saturday/Sunday/Public Holiday

• Medical & Dental

• Career development in a friendly and vibrant environment

Address: Yishun

Working hours: Mon-Fri 8.30am to 5.30pm

Roles & Responsibilities

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to AR/incoming calls/emails/written correspondences.
• Maintains confidentiality of the customers and data.
• Identifies and resolves customer issues and enquires received via calls/emails/social media platforms, accurately within the committed turnaround time and in accordance with the company SOP standards to ensure contact handling accuracy and operational effectiveness.
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Provide new customer about the Company products and services.
• Resolves existing customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues, and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
• Ensures knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Company’s management system.
• Keeps abreast with current issues in the industry and competitors’ innovations.

Requirements:

• Diploma in any discipline or ‘O’ Level (at least 1 year of administrative experience) in any discipline
• Experience in Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills, and work etiquette.
• Good analytical skills: passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

· Represent company in corporate meetings (Both in Singapore and in China).

· Acquire new partnerships in the China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels and airlines.

· Negotiating preferred rates with vendors of direct travel.

· Planning and running travel tours for different purposes such as recreation, education and business.

· Managing and overseeing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

· Assisting with any travel-related issues that may arise

· Ensuring the operations to run smoothly

Job Requirements

· A minimum of 10 years experience in the travel industry is a must

· Knowledge of travel management process

· Excellent communication and interpersonal skills

· Well organized and able to work independently with a high level of initiative and drive

· Able to travel regularly if work requires

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604