Job Responsibilities:

• Ensure tidiness and cleaning of the general building area.
• Leading the team in providing cleaning service.
• Ad-hoc task that is assigned by the Superior.

Job Requirement:

• Possess at least 3 years of similar working experience in supervising the cleaning team.
• High-level interpersonal and leadership skills.
• A good team player yet able to deliver independent assignments as required.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Havelock MRT Station (TE16) just outside our office

Description

• Manage all inbound and outbound calls in a timely and professional manner
• Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)
• Handle customers’ complaints via phone or correspondence professionally
• Update and maintain a proper record on all customers
• Be involved actively in the customer retention program and strategy
• Work as a team and ensure that the call centre service level is met
• Resolve customer queries efficiently and escalate problems/issues promptly

Requirements

• Able to work on either schedule monthly rotating Morning 7am to 5pm and Afternoon shift work 1pm to 11pm, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin in order to assist in managing Mandarin speaking customers for mandarin alarm/fault request and support purposes
• Candidate with Call Centre experience will have added advantage
• Training will be provided

Please indicate in your profile your expected salary as you apply. Thank you.

Job Discription:

1. Call to remind customers of over-due accounts on behalf of our clients from the Major Banks, Major Telcos and Commercial Clients
2. Arrange payment and follow-up on the over-due account
3. Update and maintain the credit collection system
4. Any other ad-hoc duties assigned

Commission-based and fixed salary positions available

Job Requirement:

1. Candidate should possess a Degree / Diploma / A' / O' / or Nitec Certificates
2. Good spoken English and good communication skills
3. Energetic and self-driven
4. Possess initiative, flexibility, resourcefulness and perseverance
5. Enjoys working in a face-paced environment
6. A team player who is able to work independently

JOB DESCRIPTION

• Conduct both indoor and outdoor activities for primary school students
• Ensure students' welfare and safety are being taken care of
• Supervise students to ensure completion of homework and that spelling revision is done
• Support in dismissal duties

REQUIREMENTS

• Min. GCE “O” level and above
• Able to lead and manage primary school students
• Good communication skills
• Passion working with primary school students
• Able to commit at least 3 weekdays a week

WORKING HOURS

• Usually 12.30pm to 6.30pm (weekdays)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $4000

Overview for the role:

The Student and Academic Services Officer is to provide extensive administration support to academic staff and maintain the applicable academic systems for the school

Job Duties:

1. Academic Staff

-Prepare and maintain sessional academic staff employment contracts.
-Organise and maintain academic staff contact details, network accounts and systems access.
-Ensure academic staff have access to required equipment and resources.
-Obtain necessary teaching approval for academic staff.
-Maintain records of qualifications and CVs of academic staff.
-Register academic staff details through online systems to maintain CPE registration of academic staff.
-Check sessional academic staff teaching claims for submission to Finance for processing.
-Assist in planning and organising Professional Development workshops for academic staff.

2. Students Systems Management

-Manage students’ record and update students’ status on Student Management systems to ensure accuracy of record and academic status.
-Advise students on course requirements.
-Assist with enrolment of new and continuing students.
-Provide support and assist students with academic enquiries.
-Identify students in need of academic skills support and refer them to relevant support class.
-Monitor academic progress to identify students at risk.
-Process course variation applications and provide relevant academic counselling to students relating to the study plan.
-Organise and conduct student academic advising session and briefing when required.
-Ensure student academic progress is in accordance with regulations.

3. Students' Contracts and Student’s Pass Management

-Process student pass renewal application and student pass cancellation for each study period on SOLAR+
-Monitor the validity and expiry of student passes and other types of passes for non-citizens
-Maintain records of the application, payment, approval, and collection of student pass
-Ensure all student pass changes have relevant approvals in line with policy
-Maintain procedures manual for the management of student pass
-Assisting with the preparation and checking of student contracts
-Execute student contracts in accordance with the procedures and in line with policy
-Compliance lead for Student Contracts and Student’s Pass regulatory requirements.

4. Course Planning and Delivery

-Assist in planning of units offering for each study period for all programs.
-Manage and update student study plans each study period for all programs.
-Assist in the development of the academic timetable for each study period in consultation with Director of Academic Services and academic staff.
-Prepare timetable in the Student Management System and setup for students’ class registration.
-Manage students’ class registration via the Student Management System.
-Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes.
-Ensure that the class sizes are viable after enrolment is finalised.
-Support academic staff for course delivery requirement.
-Support lesson observation as part of quality management.
-Assist in planning and organising Study Skills workshops for students.
-Maintain up to date knowledge of course structures and academic policies and procedures.

5. Attendance System Management

-Manage the attendance system and liaise with the vendor to ensure the system is operating effectively.
-Ensure that information (e.g. student enrolment and timetable details) on the attendance system is up to date and accurate.
-Monitor the captured attendance records and review the accuracy of the data captured against scheduled timetable.
-Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk.
-Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student’s Pass applications.
-Process students’ absence justification requests and lecturers’ manual attendance requests.
-Process attendance appeals.
-Coordinate and facilitate staff training sessions on the attendance system.
-Coordinate and facilitate the capturing of students’ bio data.

6. Academic Support

-Meet and provide counselling with students who do not meet attendance requirements.
-Provide support and assist students with academic enquiries.
-Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed.
-Support academic staff for course delivery requirement.
-Assist in preparation of class lists.
-Assist in preparation of class lists.
-Manage students and teaching staff surveys including the creation of the surveys, results compilation, and analysis.
-Assist with the logistics of tests and examinations.
-Assist with the logistics for enrolment period.
-Assist with preparation of Student ID cards.
-Process and prepare students’ letter requests.

7. Others

-Plan and implement student and academic staff surveys.
-Prepare and analyze academic data and reports for Management.
-Ad-hoc tasks assigned as and when required by Associate Director of Academic Services

Job Requirements:

-Diploma in Business Administration / relevant discipline
-Preferable with experience in dealing with International Students.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

For over 45 years, our client’s is a world leader in innovative memory solutions that transform how the world uses information.

With recent growth in the business, they are now hiring for a Customer Service Officer to join their business.

Would this be the next career for you?

• Handles incoming calls / faxes / e-mails on enquiries
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.

If you are someone with the following, let’s chat!

• Min Diploma in any field.
• Work closely with China market, needs to be fluent in mandarin.
• Minimum 1 Year(S) of experience in Similar Position
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn

Additional Information

• Woodlands
• Mon-Fri
• 7am-7pm

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368

Responsibilities:

• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Ensure customer requirements are handled through proper service management techniques where best practices and processes are applied, including timely reporting and status updates to stakeholders
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Assist in managing operating expenses of IT resource and service-related expenses.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Assist in Business Continuity and IT Disaster Recovery activities and planning
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.
• Able to support after office hours (Include Sat , Sun & PH) for incident or downtime for maintenance.
• Any other relevant adhoc duties as assigned.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• At least 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Resourceful, excellent analytical and problem-solving skills
• Good communication, writing and presentation skills
• Self-learner and able to work independently
• Good interpersonal, resourceful, analytical and good problem-solving skill
• Strong verbal and written communication skills.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Patient Service Associate

Specialist Outpatient Clinics

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk
• Advise patients on the applications available in the OneNUHS app
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room
• Assist in administrative and technical support in teleconsultation services
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc
• Participate in service quality initiatives

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Pleasant and friendly disposition
• Possess service-oriented mindset and proactive in engaging with people
• Able to multi-task and work in a fast-paced environment

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Singaporean Only

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

Our company is a cutting edge and innovative therapy centre located in the heart of Orchard Road. You will be working with a team of Allied Health Professionals with the mission of helping as many people as possible and to provide high quality therapy services to our clients.

We are looking for motivated and compassionate admin/ customer service individual to join our expanding team in a fast-paced energetic environment.

The ideal candidate would be:

• Degree / Diploma holders in any discipline.
• 5 days’ week .
• Able to work Tuesday to Friday 9am to 7pm. Saturday 9am to 6pm.
• Strong communication skills and comfortable interacting as a front-line staff.
• Proficiency in MS Office and strong office administration skills
• A good team player with good interpersonal & conflict resolution skills.
• Patient, understanding and able to display professionalism in handling & receiving clients.
• The ideal candidate will have prior experience in a similar setting.
• Able to start as soon as possible.

The Job:

• To perform reception, registrations, walk in and administration of client visits in a dynamic environment.
• Answer phone calls and emails regarding our services.
• Manage calendars and appointments scheduling for a team of psychologists, speech & occupational therapists.
• Cashiering and collection of payments.
• Provide admin support in all aspects of clinic operations and good follow up on emails and calls received.
• Exceptional customer service delivered in a timely manner.
• Work as part of the administrative team in a fun and multi-cultural environment.

Interested parties, please send your RESUME with current & expected salary & date available to [email protected]. We regret only shortlisted applicants will be notified.

More information: www.dynamics.com.sg.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore Centre for Trusted Internet and Community (CTIC) is dedicated to the inter-disciplinary study of the Internet and its implications on the society of the future. The first-of-its-kind centre will integrate social and behavioural science research, digital technologies, data-driven approaches, and policy studies to holistically examine the Internet and its societal impact including topics such as the future of privacy, freedom of expression, misinformation and disinformation, as well as maintaining social security and stability.

This is an exciting opportunity to join NUS Centre for Trusted Internet & Community as a Research Fellow, details are as follows:

The candidate will serve as a project manager to assist in the development of digital information resilience indicators. They will review media regulation frameworks around digital resilience, conduct both quantitative and qualitative research, including survey, interviews, and focus groups, and; support research admin and deliverables such as reports/journal articles, workshops and webinars.

We are seeking an enthusiastic and capable full-time Postdoctoral Fellow to work on a project about assessing the impact of digital information resilience, funded by the Ministry of Education AcRF Tier 3 grant. The contract is renewable up to 3 years

The successful candidate will assist the funded research project entitled “Digital Information Resilience: Restoring Trust and Nudging Behaviours in Digitalisation”. The candidate will work with an interdisciplinary team of scholars based in Singapore to advance research and knowledge on digital information resilience. The project aims to identify and measure digital information resilience for digital readiness, inclusion and safety based on an original indicator framework.

The successful candidate will assist to develop new indicators for measuring digital information resilience. They will conduct interviews, facilitate focus groups, develop and implement surveys, and code the data-sets using qualitative and quantitative research methods. They will also be required to support project management, research admin and deliverables such as reports/journal articles, workshops and webinars.

Qualifications

• At least a PhD or equivalent in the Social Sciences/Humanities, and demonstrated research experience in communications and media studies, including digital media policy and regulation. An interest and knowledge in digital wellbeing, information resilience, digital inequality/divide, and new media will be a bonus.
• Good project management, communications management, data administration skills, and an aptitude for working in an interdisciplinary team environment;
• Research experience in qualitative research (e.g., interview, focus groups) desirable;
• Strong research skills and experience in using (or willingness to learn) qualitative data analysis software (NVivo);
• Excellent command of spoken and written English, and the ability to write for a variety of audiences;
• Strong ability to perform editing work on manuscripts;
• Organizational skills for workshops and webinars;
• Ability to create and maintain a project website and social media.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description:

Handle customer appointments booking, incoming call & register customers

Handle check out transactions on the computer system

Provide excellent customer service and treatment recommendation to customers

Relationship building with existing and new customers to maximize sale opportunities

Handle customer problem and feedback

Deliver professional consultation and evaluation of customers’ needs

Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement:

Pleasant personality and have great patience

Able to handle counter system

Good in communication

Relevant work experience preferred

Must be able to work on weekends and public holidays

• Position: Technical Support cum Sales Engineer
• Location: Henderson Industrial Park
• Working Days/Hours: 5 Days | Mondays to Fridays | 9am to 6pm (Flexible)
• Salary (commensurate with experience): Up to $5,200 + AWS + Medical Reimbursable + Dental $400/year + 14 Days Annual Leave + Company phone + $200 Transport allowance (if report to office everyday)
• Duration: Full Time
• Industry: Gas
• Career Advancement: YES

Responsibilities:

• To be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• To identify and translate customers’ requests
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers: spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers
• Occasionally promote to customers the Company’s technical training sessions and sales of spare parts and repairs
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• To be the technical interface within the Company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• To identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• To be responsible for the collection of outstanding payments for the Customer Service department
• To maintain proper records of interaction with customers within the CRM tool
• To control offers and order confirmation as per applicable procedures

Requirements:

• Minimum 2 years of relevant experience
• Minimum Diploma in Mechanical Engineering/Marine Engineering or relevant studies
• Must be bilingual in both English and Mandarin to liaise with Mandarin speaking clients/customers

Click 'Apply' or email your resume to [email protected]

*** We do not require our candidates to pay any referral fees or be bound by any contracts. ***

Angela Ng

Consulting Manager (APAC)

License No: 17C8516

EA Personnel ID: R23112075

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

Job Title : User Access Support

Job Location : Jurong East, Singapore

Job Type : Contract 3 years

Key Skills : User Access Administration & Support

Job Scope:

Provides user access administration and support, including maintenance of software/hardware license, and maintenance contract renewal.

Job Responsibilities:

· Application first level support.

· Perform access administration as per Account Request Service Requests and Password Reset Service Requests.

· Configuration of default access for new on boarded systems or change request.

· Monthly operational reporting.

· Assist in system testing due to fixes, enhancements.

· Coordinating annual account ID verification exercises.

· Assist in reorg activities.

· Assist in providing and extracting data for audit purposes.

· Any other related tasks as assigned by the Corporation.

Job Requirements:

· Prior experience in Identity and Access Management (IAM) (i.e. SailPoint IdentityIQ).

· Prior experience in helpdesk support.

· Knowledge on IT matters.

· Good communication skills.

· Good command of written and verbal English.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte. Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R187260