Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

5.5 Days work week

We are seeking a passionate and experienced Home Chef specializing in cooking delicious Chinese dinners. If you have a love for cooking, excellent experience in Chinese cuisine, and can create exquisite meals in clients' homes, then this position is for you!

Responsibilities:

Cook delicious Chinese dinners and prepare simple next day breakfast to meet clients' tastes and dietary needs.

Take charge of ingredient preparation and dish creation in clients' homes.

Develop daily menus, ensuring balanced and nutritious meals.

Accommodate clients' special dietary requirements to ensure satisfaction.

Requirements:

Extensive experience in Chinese cuisine cooking.

Passion for cooking with a deep understanding of ingredients.

Ability to provide high-quality cooking services in clients' homes.

Strong communication skills and a collaborative team spirit.

High regard for food safety and hygiene.

Benefits:

Flexible working hours.

Annual Leave

EA:21C0684 l R23118532 (LIEW WEI HONG BRYAN)

Job Title: Field Service Engineer (ID6030)

Location: Kaki Bukit

Working Hours: Mon to Fri 8:30am-5pm

Salary: $2600 - $3000

Job Description

• To attend weekly meeting and presentation

• To write technical report

• To handle specific jigs during service jobs

• Assist senior colleagues to perform higher-level job like robot teaching & sub-units

• To perform 24x7 standby duties based on roster

• To perform ad-hoc shift work when needed when required.

• To perform ad-hoc delivery work

Requirement:

• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

• Cleanroom working experience preferable but not a must

• Machine setup/installation/modification/servicing/trouble shooting/repair

• Willing to travel occasionally

• Able to work irregular hours when required

• Demonstrate ability to work effectively with team members and customers

• Excellent troubleshooting and repair skills

• Require good communication skills, documentation and customer service skills

• Fresh graduates are welcome

Job Description & Requirements

1. JOB DESCRIPTION

Job Title

Receptionist

Job Description & Requirements

Receptionist

Job Description

We are looking for a receptionist to be responsible for being the face of the office - greeting clients and visitors and general admin duty. You will be in charge of contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

The candidate will need the following: flexibility is essential, as well as a willingness to assist with tasks, help solve unforeseen problems, answer queries etc. Good communication is an essential attribute as we will supporting an office of various nationalities.

General Duties:

Reception:

• Meet and greet visitors and notify appropriate staff of their arrival
• Answering / transferring incoming calls, helping with enquiries
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying and shredding

Admin:

• Post - sort and distribute mail to employees; process daily outgoing mail
• Facilities Management
• Take care of incoming and outgoing courier packages and other deliveries
• Order/manage pantry supplies
• Working together with the office cleaners to keep office and meeting rooms tidy
• Organize stationery orders and maintain stationery stock levels
• Assist with ad hoc tasks as required (i.e. buying lunch, running errands)

Qualifications:

Knowledge And Experience:

• Previous experience as an office receptionist is preferred

Qualification And Skills:

• English language proficiency
• Demonstrated ability to use initiative
• Ability to multi-task
• Ability to work well independently as well as being a team player!
• Eye for detail

· Ensure safety and security protocols are met at all times

· Ensure students will reach the student centre safely

· Facilitate and execute daily activities, including teaching English and Maths

· Provide care and guidance to a group of primary school students and supervise the completion of homework from school or in house prepared materials

· Maintain classroom discipline

· Draft and keep accurate records of students’ progress, draft the assessment and evaluation reports of students

· Engage parents regularly on students’ educational and development needs, and progress

· Work during weekdays only

Qualifications

• Good language skills
• Working experience in student care or tutoring is preferred
• Keen passion to mentor, guide and engage children
• Outgoing, positive attitude with excellent interpersonal and communication skills
• Mature, dedicated and able to connect well with young children

Job Scope:

• Assist walk-in patient for registration
• Assist Doctor and nurses in consultation room
• Provide accurate information on patient’s enquiries
• Assist and facilitate operation in clinic / hospital
• Any other ad hoc duties as assigned

Job Requirements:

• Good Communication skills
• Candidate with supervisory experience will be considered for Assistant Supervisor position

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.*

“Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams."

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone Call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Cleaning of items
• Production inspection
• Data entry of product information
• Product photography and editing
• Product registration on the website
• Issuing price tags and labeling products
• Submission of items for repair
• Inquiry about products to manufacturers and others
• Packaging and shipping arrangements
• Management of reservation status
• Inventory management
• housekeeping responsibilities
• Responding to inquiries via phone; social media platforms
• Guiding and directing visitors during their visit

Requirements:

• Candidates without experience are welcome to apply
• Prior experience in E-Commerce or similar industry is an advantage

We regret that only shortlisted candidates will be notified. However, all applications will be updated into our resume bank for further opportunities

EA Personnel Name: Andy Teo
EA Personnel No: R1981765
EA License No: 15C745

IDC is seeking a Customer Success Associate - Tech Investor to join the company’s growing proprietary and customized Technology, Media, and Telecom (TMT) research offering to the financial services community. IDC’s Investment research team works directly with many of the world’s premier sell-side firms, hedge funds, mutual funds, venture capital firms and private equity funds in providing fundamental research support to their analysts. The Customer Success Associate’s primary responsibilities will include providing clients with best-in-class customer service in support of their research projects.

Responsibilities:

The Customer Success Associate - Tech Investor position will include specific research and client service responsibilities focused on supporting the research needs of sell-side, buy-side, VC and private equity institutions. Ongoing activities will include the following:

• Handling incoming research requests from an assigned group of clients

• Create strong partnerships with clients; building credibility by being responsive, diligent, and relevant

• Coordinate research calls, in-person meetings and custom projects with financial clients and IDC analysts

• Cultivate relationships with IDC research analysts and the financial services sales team

• Serve as an overall team player supporting clients and colleagues in a very collaborative environment

Qualifications:

• Bachelor's Degree or equivalent experience
• 2+ years of relevant client facing experience
• A strong understanding of the research needs of the investment community as well as a strong interest in technology
• Time management skills, especially when it comes to managing multiple client inquiries • Positive perspective and a good sense of humor
• Strong collaboration skills
• Excellent verbal and written communication skills
• Experience working in a technology or other fast-paced environment
• Software proficiency (e.g., Excel, pivot tables, PowerPoint, etc.

Jollibee is a multinational chain of fast food restaurants owned by Jollibee Foods Corporation (JFC). Jollibee has over 3,487 Jollibee outlets worldwide; with restaurants in Southeast Asia, the Middle East, East Asia (Hong Kong, Macau), North America, and Europe (Spain, Italy, UK).

Our Stores in Singapore : Orchard Road, Paya Lebar Square, Novena Square 2, Changi City Point, Woodlands MRT, Waterway Point, Smart Kitchens (Sembawang, Clementi, Bishan, Tampines)

Service Crew / Counter Staff :

RESPONSIBILITIES

1. To politely and patiently attend to customer’s queries.

2. Have good product knowledge and be well versed with all the food and beverage items served at the restaurant.

3. Attend to customers on food and beverages queries with a high level of customer service.

4. If in charge of cashiering, you need to be responsible for the cash funds assigned to you during your shift.

5. Ensure the cleanliness of the restaurant is maintained.

6. Check and ensure all preparation required in the setting-up of the counter and topping up of items are taken careof before the peak period starts.

7. Assist in any other areas of the restaurant as and when required.

8. Weekly cleaning and maintenance duties assigned.

9. Ensure that the uniform is well kept and personal hygiene is maintained at all times.

10. Diligently carry out all task assigned by the supervisor.

11. Ensure compliance with all health and safety regulations within the restaurant area.

Kitchen Crew / Fryman

RESPONSIBILITIES

1) Preparing and cooking accordingly to the training provided.

2) Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.

3) Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, etc.

4) Ensure the cleanliness of the kitchen and work area is maintained.

5) Ensure compliance with all health and safety regulations within the kitchen area.

6) Assist in stock inventory for ingredients.

7) Ensure that the uniform is well kept and personal hygiene is maintained at all times.

8) Diligently carry out all task assigned by the supervisor.

OTHER REQUIREMENTS

- Warm & Cheerful Personality.

- Willing to learn and pick up new skills.

- Possessed basic hygiene course certification, if preferred.

- Maintain positive company morale and professional attitude.

- Punctual and responsible.

- Desire to constantly learn and grow professionally.

- Team player and able to motivate fellow staff.

- Must be able to work overtime, weekends and public holidays, as needed.

- Must maintain personal hygiene at all times.

BENEFITS

· 6 days work (9 hrs each day) I hr break time

· Meals provided

· Overtime Pay

· Training is provided

· Monthly allowance – after probation

· 14 Days Annual Leave

· 14 Days MC

· 60 days HL

· Medical benefits / insurance

· Good Starting Salary

Contact us at 8053 5070 (Jollibee office) or email to [email protected]

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

JOB DESCRIPTION

• Greet and usher customers into the restaurant
• Present menu to the customers, handling and serving their orders accurately
• Recommend and upsell products to diners
• Ensure cleanliness and tidiness of dining area
• Clear tableware and the tables after the customers leave
• Customer-oriented with pleasant personality
• Other tasks as assigned

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided
• Team player in a fast-paced environment and able to work in harmony
• Responsible and maintain positive attitude with a high level of energy at all times
• Self-driven and possess good learning attitude
• Independent and able to multi task
• With Food Hygiene Certificate or related preferred
• Willing to work at multiple locations, as rostered
• Able to work shifts, weekends and public holidays
• Meals provided

Responsibility:

• Performed on site Wafer Fab Cleanroom machine installation, repairing, servicing and maintenance
• Ensure all jobs are properly coordinated and completed within allocated time frame
• To perform all works in accordance with the specified standards and qualities
• Responsible for providing timely, professional and accurate information to customer’s technical service enquires at all times
• To liaise with principal on unresolved technical problems, and ensure proper record are maintained
• Data collection and compilation on site
• Perform stand-by duty, able to work OT and shift

Requirements:

• Degree/Diploma in Electrical/Mechanical/Mechatronic Engineering.
• Preferably candidates with mechanical engineering background.
• Possess good interpersonal skills and great communication skills
• Good and positive working behavior
• The prospective applicant will be required to work in North side.

*NEW* L1-L2 Desktop Support - up to 4,000 with Bonus

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

We are looking for someone with strong interpersonal and communication skills in English and the following technical skills:

• Minimum of 2 years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Hands-on experience in desktop, laptop, printer, and scanner configuration.
• Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Knowledge of Windows 7, Windows 10, Mac OSX, patch management, and essential applications such as Microsoft Office.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI.
• Fair understanding/knowledge of LAN/WAN/MPLS.
• Working experience with Office 365 to prepare reports and dashboards.
• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $ 2,600 - $3300

Location: Buangkok

4 days a week

Required to work on rotating shift - including weekdays & weekend + PH

• Working Hours - Shift Work
• AM Shift – 7am to 4pm
• PM Shift – 10am to 7pm
• Day Duty Officer – 7am to 7pm
• Night Duty Officer – 7pm to 7am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home's premises

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Overview

You will be responsible to provide personalized, specialized and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care, and practices.

Job Responsibilities

·Perform physiological and physical assessment of the patients upon arrival to PACU

· Assess patient level of comfort and administer analgesic as ordered by the anaesthetist

· Perform Nurse Led Discharge for post-operative patient

· Arrange for bed for patients upon arrival to PACU

· Perform handover of patient’s information to Courier Nurse upon discharge

· Promotes and maintains a safe, clean, comfortable, and therapeutic environment for patients, staff, and visitors

· Collaborates and co-operates with other surgical team members and healthcare workers in the smooth delivery of patient care and services

· Performs a systematic and continuous assessment of patients in the immediate post-anaesthesia period

· Develops and implements nursing care based on analysis of individualized patient assessment

· Delivers safe and competent nursing care to surgical patients in the immediate post-anaesthesia period

· Communicates, documents and evaluates patient’s plan of care

· Handles controlled drugs as per hospital policy (applicable to RN)

· Promotes and maintains a safe, comfortable, and therapeutic environment for patients, staff and visitors

· Perform nurse led monitoring for cataract cases

Requirements

· Registered Nurse with the Singapore Nursing Board (SNB)

· At least 2 years working experience in Anaesthetic Unit/ Post Anaesthesia Care Unit is highly preferred

· Diploma or Degree in Nursing from recognized training institutions approved by SNB

· Good interpersonal and communication skills

· Compassionate, positive and caring nature

· Prepared to work on 3 rotating shifts

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job Description:

• Conduct Chinese language lesson according to the teaching plan
• Plan and development teaching materials
• Chinese tutoring for students from Kindergarten 1 - Secondary 4
• Able to connect with students and children well
• Monitor and coaching student’s progress for feedback purpose
• Engage effective communication with parents regularly on student’s progress

Requirements:

• Diploma to Degree and above in Education/Chinese Language Teaching or equivalent
• Must have teaching experience and in a classroom setting
• Applicants must be passionate about education, responsible and self-motivated
• Good classroom management skills
• Committed to deliver lessons in excellence
• Able to work closely with teaching staffs and parents

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Duties

• Provision of secretariat support to Clinical Board meetings
  • Collate all papers and presentations and circulate to members.
  • Attend each meeting and take the minutes of the meeting.
  • Submit minutes of meeting for vetting, amendment and approval.
  • Prepare a register of outstanding matters and engage the relevant stakeholders in ensuring that actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board
• Provision of secretariat support to one or more of the following strategic committees
• Lead and initiate in the preparation of discussion papers and presentations
• Lead in the provision of administrative support including handling committee/workgroup appointments, arranging meetings, setting meeting agendas with the Chairs etc.
• Lead in the provision of administrative support including handling of committee/workgroup appointments, arranging meetings, setting meeting agendas with the Chairs etc.
• Prepare discussion papers and presentations
• Review and harmonise administrative and clinical governance policies across institutions to ensure consistency in the provision of patient-centred andevidence-based care
• Assist with special projects as deemed appropriate by Chair, Clinical Board or Assistant Director
• Develop and execute plans to meet the project requirements

Requirements

• Bachelor’s Degree in any discipline
• Excellent interpersonal, organisational and analytical skills
• Strong project management skills

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities:

- Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

- Collaborate with Product Managers, Designers, and other disciplines to explore the next generation of shopping experiences on TikTok.

- Be responsible for building an intuitive and reliable shopping experience, including browsing product details, check-out, shopping, return, refund etc.

- Be responsible for TikTok's Shop Tab, building platforms and tools for merchants, clients, and businesses to manage campaigns, deliver the best results, and receive actionable insights.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidates should have at least 5 years of experience in developing highly scalable backend services and systems using at least one of the following programming languages: Java, Golang, or Python.

- Work experience with E-Commerce Products and/or a vertical industry (including Monetization, Retail, Travel, Financial Service, etc).

- Strong knowledge of data structures and algorithms, proficient in at least one coding language, including but not limited to Go, Java, C++.

- Great to have hybrid cross-platform development experience.

- Good understanding of business, technical abstraction and system module design.

- Have large-scale website architecture experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Information:

• Mon-Fri; 9am-5.45pm
• Salary; Up to $4,000

Responsibilities:

• Provide technical support to internally and customers
• Drive department performance for providing best services and equipment
• Write specification and technical reports
• Work with technicians to visit customer and fix the problems
• Check and grade return stock with justification
• Work with customer to identify product problem and advice solution.
• Work with technician & service team to develop solution to meet customer needs
• Prepare defect reports to communicate with factories for quality issues
• Lead projects by supporting the technical manager.
• Conduct field testing for new products

Requirements:

• ITE/Diploma in Engineering field
• Min 2 years’ experience in home appliances products
• Good interpersonal skill able to communicate in mandarin speaking customers.
• Proficient in SAP and MS Office

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Description

• Provide excellent customer service, and liaise with clients through e-mail and phone.
• Using our system to key in booking for collection and delivery for priority client
• Follow up and monitor the delivery of outstanding customers’ orders and provide customer support for shipments
• Support, generate, and compile monthly reports to the top management.
• Answer and handle customer’s inquiries, feedback, and complaints with high service standards to retain existing customers timely and tactfully
• Work with a team of customer servicing staff in providing full support to clients’ inquiries
• Coordinate with the operation team for daily collection and delivery
• Assist in any ad hoc tasks assigned by the supervisor and Customer Service Manager
• Training will be provided

Requirements

• Minimum GCE N or O level / Diploma in any discipline
• Responsible, positive attitude, able to work independently and as a team player
• Basic computer literacy and good knowledge of Microsoft Office.
• Proficiency in Microsoft Excel and Word etc.
• Min 1 year experience in customer service or logistics/supply chain/shipping industry would be an advantage.
• Entry-level candidates without experience will be considered to apply as training will be provided.