Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,500-$2,800

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

ABOUT THE COMPANY

Global Centre for Maritime Decarbonisation (GCMD)

Global Centre for Maritime Decarbonisation was established as a non-profit organisation in August 2021 following the recommendation of the International Advisory Panel for Maritime Decarbonisation established by Maritime and Port Authority of Singapore in 2020. The mission of this centre is to help the maritime industry eliminate its greenhouse gas emissions by shaping standards, deploying solutions, financing projects and fostering collaboration across sectors.

This centre is strategically located in Singapore, the world’s largest maritime bunkering hub and second largest transhipment container port, and will coordinate regional and global decarbonisation efforts.

Responsibilities:

The Associate is a member of the Research & Projects team and will report to the Director of Research & Projects.

Strategic Planning and Execution Roles

• Support the Research & Projects team on the progress of assigned projects and programs

Operational Roles

• Project management

-Design detailed workplans and monitor progress against them

-Manage relationships with stakeholders

-Host periodic stakeholder meetings, take meeting minutes, and deliver internal updates

-Ensure projects are delivered on time, within scope, and within budget

-Coordinate staffing, resources, schedules, and timelines

-Oversee all documentation and record keeping

-Ensure proper adherence to the procurement policies and audit requirements

-Optimise and improve processes where necessary

• Facilitate the collation of project related data
• Generate final project report
• Evaluate received project related proposals

External Engagement Roles

• Engage with industry, institutes of higher learning and knowledge centres to keep abreast with developments
• Work closely with relevant government agencies to commence projects / pilots

Qualifications:

Associate

• Minimum degree from a recognised University in engineering or sciences
• Minimum 5 years working experience as a project manager with at least 3 years, any role, in the maritime or energy sector

Overall

• Knowledge and experience with project management of operational, construction or field work type of projects will be highly advantageous.
• Good understanding on maritime decarbonisation related issues.
• Strong command of the English language and writing skills
• Strong organizational skills and good attention to detail
• Passionate about sustainability and maritime decarbonisation
• Must be able to multitask and work well under pressure
• Team player, highly motivated, ability to work independently and confidently

Summary of role:

Provide an efficient and responsive secretarial and administrative support to the Head of Department and the Medical Department, helping HOD to prioritise and manage their time, support department to achieve organization targets.

Main Duties:

1. Provide secretarial and administrative support to the Head of Department:

• Handling correspondences and call on behalf of the Head of Department
• Support the Head of Department in clinical rosters, leave matters/applications, court appearance, travel plans and claim matters
• Verify the doctors’ claims before routing the Head of Department to approve
• Contact point for meeting scheduling and calendaring matters support for Head of Department
• Schedule individual face-to-face meeting for Head of Department for the annual performance appraisal exercise
• Any other duties as assigned by Head of Department

2. Department Admin Support

• Support HOD in formulating and executing long term & short term strategies setting sight towards departmental workplan (e.g. collate information and details for the annual budget planning)
• Support department operations for the purpose of department manpower deployment to ensure smooth and optimal clinical services
• Facilitate and support the department operations in the engagement of the respective stakeholders for the achievement of organisation’s targets (e.g. wait times)
• Support the department in rolling out and evaluating new initiatives (e.g. collate data needed, monitor project timelines)
• Maintain website for the respective department(s)
• Coordinate and take minutes of department meetings and Faculty & Resident meeting
• Work with Medical T&E on organization of courses
• Provide administrative support for the Year End event
• Planning of travel arrangement for scientific conference, mission and business trip
• Handle office duties such as purchase request of stationeries, pantry supplies, office equipment, coordinate IT requests
• Collate department information and details for the annual budget planning
• Provide coverage for medical secretaries during their absence

3. Administrative support to Doctors of the Department

• Verify doctors’ on-call claim submission
• Keep track of the leave applications and update leave records
• Facilitate doctors' leave applications so as to block clinics and OT sessions and arrange for coverage of clinics in the event of manpower shortage
• Verify leave applications against doctors’ roster and follow up with doctors on pending leave applications for KPI payments
• Provide advice and guidance on institutional’s policies for doctor’s adherence
• Monitor doctors’ vendor conference sponsorship eligibility
• Facilitate resource modifications to doctors' clinics and OT sessions

4. Provide secretarial and administrative support to specific clinician leaders

• Handling correspondences and call on behalf of the clinician leaders
• Contact point for meeting scheduling and calendaring matters support for clinician leaders
• Any other duties as assigned by clinician leaders

Requirements:

• Possessed at least a Degree with 3 years of experience in Secretary
• Experience in Healthcare Industry will be a great advantage
• Good written adn verbal communication skills

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Handle taxpayers’ inquiries regarding different tax types, including Individual Income Tax and Property Tax, via the Helpline.
• Encourage and assist taxpayers in utilizing our e-Services and chatbot.
• Provide guidance to taxpayers on the step-by-step e-Filing procedures and offer advice on their filing and payment obligations.

Requirements:

• Singaporean
• A-level or Diploma holder in related field
• Strong communication skills.
• Candidates without prior tax experience are welcome; comprehensive training will be provided.
• Suitable for students who are waiting for results who wishes to gain experience in call centre environment.

Other information:

• Working days: Mon - Fri
• Working hours: 8:30am – 5:00pm
• Contract: until Jun 2024
• Location: Novena

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Barista cum Service Crew

(Full-time/Part-time)

Fame Coffee

If you love great food, coffee and enjoy working in a cafe setting, this is the place for you!

We’re looking for Full-Time and Part-Time Barista cum Service Crew to be based at our outlet in Bugis!

Requirements:

•Process customer’s orders & generate their bills through cashless payment via POS system

•A team player who is service-oriented

•Take initiative & is willing to learn

•Prior F&B experience is preferred

•Able to work on the weekends & public holidays

•Barista experience is advantageous

Job Scope:

•Front of house customer service

•Maintaining cleanliness & hygiene of cafe

•Preparation of food, drinks & coffee

Cashiering duties

•Handling end-of-day sales settlement

Prior F&B experience is preferred.

Interested candidates, please include your resume/CV and expected salary.

email to [email protected]

While the campus is under construction, you may be deployed to National University Hospital (NUH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Responsible for providing all bed allocation requests and services on a timely manner via bed booking system
• Perform bed allocation duties, complying to a set of rules and priorities levels as established by the hospital, and assignment of beds to patients shall be in accordance to patients’ needs and choice where possible.
• Able to identify potential bed tight situation and activate bed tight measures.
• Coordinate patient movement with wards and other departments based on bed status if required.
• Answer phone calls on bed enquires and respond to or follow up on bed/transfer requests and ambulance arrangement.
• Assist in preparation of management reports and provide statistics as and when required.
• Send out Bed Status report on a timely basis and send out notifications of BRO and bed waiting status to designated recipients if hospital BOR is high.
• Coordinate and liaise with various parties to arrange ambulance transfer and ensure any special requirements are communicated correctly.
• Assist in collating statistics of bed request and ambulance transfers
• Assist on phone, email or fax enquires
• Assist in preparation of materials related to bed planning and ambulance services
• Provide department administrative support where required
• Involve and engaged in ad-hoc projects
• Conduct testing of applications when necessary
• Monitor, maintain and manage inventories in office

Requirements

• GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC
• Possess basic workplace English and other local languages (s) and numeracy including conversational, writing making electronic entries e.g. record information on forms, charts and checklists
• Proficient in Microsoft Office
• Experience in frontline customer service and prior working experience in healthcare industry will be an advantage
• Able to work 2 rotating shifts, including weekends and public holidays

Responsibities

• Support the activities of special needs students and/or child in the Centre.
• Support and supervise the student's activities in the Centre and engage them actively during the SCC operating hours.
• Assist to upkeep and maintain the SCC facility.
• Support and work with the Centre Supervisor for the smooth operations of the Centre
• Assist the Supervisor and management in meeting the student enrolment targets and profit goals.
• Support and help the children in their SPED academic, social, personal hygiene, music, art and motor skills to promote the students’ physical, mental and social development.
• Assist and work with the Supervisor to upkeep and maintain the facility.
• Conduct weekly inspection on the premise and ensure that that it is compliance with existing APSN/regulatory (MSF) requirements
• Assist and recommend instructional materials and teaching aids needed to facilitate the teaching of our students
• Ensure that food are administer to the students in accordance to proper food handling and hygiene practice in accordance to HACCP requirements.
• Work with the Centre Supervisor and ensure the safety and well-being of each individual child.
• Observe children to detect signs of ill health or emotional disturbance and to evaluate progress.
• Maintain an appropriate atmosphere of safety, learning, and fun.
• Assist the Centre Supervisor on student enrolment, expense, manpower, operations and etc.
• Engage the children under the Centre care and perform classroom-teaching duties in accordance to the curriculum developed by APSN
• Supervise the student’s activities in the Centre and engage them actively.
• Work with the Centre Supervisor and reporting to school leaders on SCC matters, according to the requirements of Ministry of Education.
• Work with parents/teaching staff regarding student behavioral or learning problems, and recommends methods of modifying inappropriate behaviour and encouraging learning experiences.

Requirements

• Min Diploma with 1-3 years of relevant working experience in the social service sector. Entry level candidates are welcome to apply.
• Preferably candidate with Diploma in community and social services (or any other equivalent or higher certification)
• Applicants with WSQ certification is of an added advantage (WSQ Introductory Student Care Centre)
• Certification in First Aid (CPR & AED) and WSQ Basic Food Hygiene is of an added advantage
• Good communication and interpersonal skills.
• An innovative team player that is dynamic, self-motivated, pro-active, and mature

You will be responsible for leading a team of Student Care Centre staff in the operations and management of daily after school activities for primary school children based on YMCA's student care programmes.

Duties and Responsibilities:

• Manage overall planning, Centre operations and staffing.
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements.
• Supervise activities such as field visits and group discussions to stimulate students’ interests and broaden the understanding of their physical and social environment.
• Involved in staff selection, development, delegation of duties and performance.
• Prepare periodic reports on student enrolment, expenses, manpower, training and etc.

Requirements:

• Minimum diploma in a relevant discipline.
• At least 3 years' experience in similar capacity, preferably in a student care/tutoring environment.
• Passionate and able to work with young children between 7-12 years old.
• Excellent interpersonal skills
• PC literate
• Location- North East

The Customer Supervisor will assist the Store-in-charge in the supervision of non-management staff and will undertake supervisory responsibilities delegated by the Store-in-charge.

What awaits you:

· Assist in preparing for store promotion set up and layout during weekly / monthly promotion changeover

· Check that all goods charged to the store are received in good conditions

· Check all invoices carefully to ensure that quantity, retail pricing and product coding are correct

· Maintaining of stock level in relations to sales and stocks loss

· Perform cashiering duties and plus/up selling on selected products

· Assist in ensuring operations runs smoothly at the store, training, and guidance of new and/or non-management personnel.

· Perform any other duties as assigned by Management

We are excited if you have:

• Minimum GCE “O” levels with at least 2 years of supervisory experience in a similar capacity OR fresh diploma holder in any discipline
• Able to work independently or within a team in a dynamic and fast-paced environment
• Sales driven, resourceful and energetic
• Customer service and supervisory skills
• Digitally Inclined

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/watsons-personal-care-stores-pte-ltd/ for exciting updates.

Job Description

1) Provide academic guidance, care and supervision to children in their homework, spelling and centre programmes in convenient locations.

2) Meet educational goals and enrolment targets of the company.

Job Requirements

1) Minimum 3 GCE ‘O’ levels subject passes; English inclusive or Higher NITEC Certificate.

2) Diploma in Community and Social Service / Early Childhood / Education / Healthcare or WSQ Certificate in Student Care is an added advantage.

3) Keen passion to mentor, guide and supervise children in MOE Primary Schools as a long-term commitment goal in your career.

4) Capable of working proactively in a dynamic environment.

5) Familiarity with the local educational system and local culture is an added advantage.

6) Singaporeans only.

7) Get onboard to KB app to receive assignments when you are available to earn extra income/allowance

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Description

KEY RESPONSIBILITIES

•     Provide first-level technical support for our products, including troubleshooting and issue resolution.

•     Monitor and maintain the operational status of the datacenter infrastructure.

•     Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

•     Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

•     Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

•     Document and report incidents, activities, and maintenance tasks according to standard procedures.

•     Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

•     Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

•     Strong understanding of IT infrastructure, including servers, networking, and storage systems.

•     Excellent Problem-solving and communication skills.

•     Familiarity with ticketing systems and ITIL best practices is a plus.

•     Relevant certifications in IT support and datacenter operations are advantageous.

Note

• Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.
• The resource will be on 8-hour shift for 5 days, which may include weekends and public holidays - client will define shifts.

EA Number: 11C4879

The Sales Support Administrator is responsible for providing administrative and documentation support to the Sales Team to win orders.

Duties & Responsibilities:

• Provide administrative and documentation support to the Sales Team
• Work with Sales Team on preparation of Quotes
• Review customer requirements with Sales Team to ensure accurate sourcing of quotes from vendors/suppliers
• Liaise with vendors/suppliers to obtain best prices and lead-time in a timely manner
• Generate weekly and monthly reports for the Sales Team
• Track inbound enquiries and monitoring their progress

Qualifications:

• Candidate should ideally possess a Diploma
• Good communication and interpersonal skills.
• Self-driven individual with a positive learning attitude.
• Basic knowledge in ERP systems is a plus
• Candidates with no experience are also welcome to apply. On the job training will be provided.

DREX-CHEM TECHNOLOGIES PTE LTD

The DREX-CHEM GROUP is a successful leader in the distribution of specialty chemicals, resins, pigments, printing consumables & equipment etc in ASEAN and Hong Kong/China. We have immediate vacancies for :

Customer Service Representative (Admin)

(Ability to Work in TUAS of Singapore Should Only Apply!)

Responsibilities :

· Responsible for processing customers' orders,

. Managing inventory and perform purchasing functions with shipment follow up;

. Communicate and coordinate effectively with internal departments;

Requirements:

• GCE ‘O’ or ‘N’ level or qualifications with credit in English and relevant experience are welcome.
• At least 3 years' experience in Customer Service;
• Some knowledge of import and export handling;
• Some inventory control knowledge;
• With Microsoft Excel intermediate level;
• Stay in Singapore;
• Able to start work within short notice or immediately.

· Training will be provided

· Adaptable, independent with pleasant personality and a team player;

· Able to interact with all levels of people;

· 5-day week with transportation provided from Joon Koon MRT Station.

. Applicants who are able to work in TUAS should only apply.

The Company offers excellent career advancement program with attractive remuneration packages for performers. Interested applicants are invited to apply or email before 8 February 2024 with full resume, current and expected remuneration details and a photograph to:

Drex-Chem Technologies Pte Ltd

1 Tuas, Avenue 16.

Singapore 638924.

Attn : HR Manager

Or email to : [email protected]

What you need to do:-

Capture the best images of our customers, operate a cash register, and capture guest’s interest in buying the

Company’s products.A guest associate should be dependable, flexible and switch from one role to another.A guest associate’s role can range from a roving photographer, green screen photographer, green screen editor,

VOS / cash register personnel, flaggers, and spec board sellers.They can be assigned indoors, outdoors, or in the

water.

Key Responsibilities and Accountabilities

• Initiate guest interaction and offer the Company’s service.
• Know and understand camera settings and exposures to capture the guest experiences.
• Compute and record totals of transactions
• Process payment by cash, check, credit cards, vouchers, or automatic debits, if applicable
• Calculate total payments received during a time period and reconcile this with total sales.
• Compile and maintain non-monetary reports and records.
• Communicate with guests putting them at ease, encouraging them, and directing them.
• Manages the processing of images, discussing technical problems, checking for quality, and dealing with clients’ concerns.
• Compiles finished products for sale, including albums and framed prints.
• Achieve overall sales targets given.
• Achieve individual KPI targets.
• Ensure the site is ready to start daily operations, stocked and cleaned to a high standard.
• Responsible for handling equipment on site
• Performs other related duties as required.
• Flexible to work on weekends and public holidays.
• Always adheres to Company image and grooming standards whilst on duty.
• Performs any other reasonable tasks as may be requested from time to time.

Desirable Skills and Qualifications:

• No experience needed
• Must be able to work on weekends and public holidays
• Comfortable standing for the duration of your shift
• Comfortable entering water (Swimwear will be provided, the top is fully covered and shorts for bottom)
• Great team player
• A self-motivated fast learner
• Flexible and adaptable
• Has a pleasing personality, and a positive outlook.
• Previous experience in a customer-facing role.
• An extrovert who does not mind striking up conversations with complete strangers.

Come Join Us Now !!!

Walk-in-Interview : 4012 Ang Mo Kio Avenue 10, #07-04, Techplace 1, 569628

Interested candidates please Whatsapp to 87220721 / 81004563

With over 40 years of track record, Yeap Transport Pte Ltd (YTPL) is a key market leader in bus fleet management serving the international school community. We are constantly innovating and improving our services to be among the industry benchmarks, pivoting and investing in technology solutioning to better serve the needs of our stakeholders. As we grow our business, we are seeking a Customer Service Associate (CSA) to join our team as we work to grow out clientele base with industry-leading service standards.

Job Description:

• To deliver exceptionally high standard of customer service to prospects and existing clients
• Engage customers actively by identifying their needs and making relevant recommendations
• Manage customers feedback/complaints/enquires in a timely manner, including investigations, service recovery and related data entry for reporting purposes
• Tabulation and analysis of data to determine the performance of customer relations
• Maintain and update parents/students/company’s particular in database and system
• Ensure compliance to prevailing SOPs for workplace safety, child safeguarding and related school and Company’s policy
• Work with school administrators to manage all pastoral management issues
• Coordinate and follow up on daily operational contingencies effectively

Job Requirement

• At least Two (2) years of working experience in a related field is required for this position
• O or A Levels or Diploma Holder in Hospitality, customer service or business administration or related studies
• Preferably experienced candidates that specializes in Customer Service or equivalent
• Possess good customer service skills, has a sense of urgency and a positive attitude in work
• Must be able to work independently and under pressure in a fast paced work environment
• Knowledge in using MS office programs such as outlook, MS Excel and MS Words
• Excellent oral communication in English language, strong interpersonal and active listening skills

This position is based in on site at Client's premise, either at Woodlands or Dover Road.

Job Overview

We are looking for an active and passionate candidate to work with us as a Service Crew/ Team Leader. You will be responsible for assisting the Manager and other team members. You will also be responsible for maintaining cleanliness in the kitchen and dining area.

To be successful in this job, you should have basic knowledge and understanding of food handling procedures and adhering to the food safety and hygiene standards.

If you think you can work in our fast-paced work environment, then send in your application now. We will love to onboard you soon.

Responsibilities

• Take and serve orders.
• Greeting the guests with a smiling face.
• Cleaning spills and messes in the dining area.
• Making sure the inventory is well stocked.
• Taking all the used dishes to the dishwashing area.
• Offering an excellent customer service and customer satisfaction.
• Performing area cleaning duties
• Adhering to all the food sanitation and hygiene guidelines.

Requirements

• Proven work experience as a Floor Staff or a similar role in the Hospitality / F&B industry.
• Basic knowledge of food handling procedures.
• Ability to work independently as well as in a team.
• Ability to multi-task and prioritize tasks.
• Good communication skills.
• A keen eye for details.
• Ability to complete tasks efficiently.
• Excellent interpersonal and organizational skills.
• Ability to work under minimum supervision.
• Ability to solve the problem promptly.

Job Description

• Provide exceptional customer service.
• Deliver onsite IT technical support for end-user service issues, encompassing identification, diagnosis, rectification, and escalation.
• Assist with desktops, notebooks, printers, scanners, and hardware components.
• Perform installations, re-installations, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications on Desktop PCs and Notebook PCs, including software like Windows XP/7 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Install bank-specific access and in-house applications.
• Manage queries, escalations, problem determination and resolution, and handle MAC (move, add, and change) requests.
• Conduct printer maintenance activities.
• Successfully address complex calls or tasks that other engineers were unable to resolve.
• Demonstrate the ability to learn and work independently.
• Take responsibility for delivering excellent support and ensuring timely service.
• Undertake any additional ad-hoc duties assigned by a supervisor.

Job Requirements

• Comfortable with a 5.5 day work week (Saturdays are 0.5 days)
• Comfortable with working in a healthcare environment or banking environment
• Able to articulate and communicate well
• Team player

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Job Title: Service Crew

Job Type: Full-Time / Part-Time

Job Description:

Are you passionate about delivering exceptional dining experiences and eager to be a part of a dynamic team? Join our team at Bueytahan See-food a Singaporean dining concept, and help us bring the flavors of Singapore to our customers. We are currently seeking enthusiastic and customer-focused individuals to join our service crew.

Key Responsibilities:

• Welcome and greet customers with a warm and friendly demeanor.
• Assist in taking orders and offering menu recommendations to customers.
• Serve food and beverages in a prompt and efficient manner.
• Ensure the accuracy of orders and handle special requests.
• Maintain a clean and organized dining area, including setting up and clearing tables.
• Provide exceptional customer service, addressing any inquiries or concerns with professionalism.
• Collaborate with kitchen staff to ensure orders are prepared correctly and served timely.
• Uphold high standards of hygiene and food safety.
• Contribute to a positive team atmosphere and assist colleagues when necessary.

Qualifications:

• Prior experience in the food and beverage industry is a plus but not mandatory.
• A positive and customer-oriented attitude.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-energy environment.
• Knowledge of Singaporean cuisine and culture is a bonus.
• A valid food hygiene certificate (if available).

Working Hours:

• Full-time and part-time positions available.
• Flexible shifts, including evenings and weekends.

Benefits:

• Staff meal discounts.
• Opportunities for career advancement and training.
• Positive and supportive work environment.

If you are passionate about delivering exceptional customer service and showcasing the flavors of Singapore, we encourage you to apply for the Service Crew position at Buey Tahan. Join us in creating memorable dining experiences for our valued customers.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Salary: $2800

Working Days: Monday - Friday

Working Hours: 830am - 6pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Coordinator, you will support the Permanency Team in securing legal, physical and relational permanency in the best interests of children who require long-term out of home care.

You will assist the team with:

• Providing logistical support, statutory intervention and services to address the needs of children and young persons who have been seriously harmed or are at high risk of serious harm.
• Conducting necessary assessments, checks and screening for children and young persons who have been abused or neglected by their parents or caregivers.
• Providing services for children who need statutory guidance or care and protection because of abuse, neglect and abandonment.
• Supporting the maintenance of the Adoption Registry through which children for whom adoption is the primary permanency plan can be matched with prospective adopters.

Having overview over a small pool of inactive cases where mainly administrative support is required.

Job Requirements:

• Degree
• Tertiary qualifications in Social Work, Psychology or related discipline
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage
• Able to work calmly in highly stressful situations and environment
• Be tenacious and resilient in handling difficult situations/clients
• High level of emotional resilience
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Enjoy teamwork

Able to work during weekends/after office hours where needed

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle