About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 7 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE English. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in English. Ideally, an IB graduate with a predicted score of >42 Points and 7 in English.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Our client is actively searching for a Front Office Administrator (1 Year contract) to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:
Office & Facilities Administration

• Front office receptionist to answer phone calls, meet and greet visitors and guests.
• Manage office inventory stock supplies, place orders and replenish stocks timely e.g. stationery, food and beverage etc.
• Maintain Company staff directory including phone, emails contact information in the system and on the noticeboards are up to date.
• Ensure that the office facility, for example, meeting rooms and common areas (pantry) are always maintained at 5S standards and cleanliness. Oversee and ensure that housekeeper (cleaner) completes the required cleaning regime.
• Coordinate courier services, receiving post mails and delivery parcels.
• Ensure associated work permit/ license permits of the building are valid and renewed timely.
• Office equipment and assets are maintained and service timely, such as lightening, photo copier, coffee and water dispenser machines etc.
• Raise Purchase Requisitions (PRs) and Do Good Receipt (“GR”) in IFS Application (ERP system) for invoices on expenses once Purchase Order (“PR”) is released by Finance Department for SEAP Malaysia office.
• Work closely with Office & HR Teams based in Singapore office on office and HR matters as required.
• Any other ad-hoc duties/projects related as assigned by direct supervisors.

Support (HR, HSE, PROJECT & IT)

• HR: Administer the full spectrum of regional HR services including recruitment, onboarding and exit processes, performance management, talent management, employee relations and engagement, payroll administration, training and development as well as benefits and well-being programs and event management.
• HR & HSE: Administer and ensure compliance of HR & HSE policies, guidelines and procedure.
• Participate in progressive HR and HSE projects and initiatives.
• IT: Support IT personnel on requests to access server room and IT matters.

The ideal candidate will need to have the following qualities and experience:

• Diploma in Business Administration/ Human Resource Management or its equivalent
• Good MS Office skills e.g. Word, Excel & PowerPoint, and experience using any HRIS/ERP systems.
• Growth mindset, versatile and willingness to hands-on operational role.
• Ability to work independently and to meet tight deadlines while maintaining a high level of accuracy, trustworthy, diligent and able to multi-task
• A meticulous, organized and resourceful team player who is energetic and results oriented.
• Strong facilitation, communication and presentation skills
• Able to handle and embrace ambiguity and diversity with good organizational skills

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Job Highlights

• Workplace Harmony
• Employee Recognition Program
• 5-Days Work

Overview:

You will play a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth operations, and facilitating effective communication with clients and internal departments.

Job Responsibilities:

• Manage and process sales orders accurately and in a timely manner, ensuring all details are correct and aligned with customer requirements.
• Serve as a point of contact for customers regarding inquiries, orders, and order delivery
• Update and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Collaborate with the sales team to facilitate smooth operations, delivery schedule and compile sales weekly report

Job Requirements:

• Prior administrative experience, preferably in sales or customer service
• Proficiency in MS Office and CRM software
• Strong organizational and communication skills suited to an engineering setting
• Ability to multitask and work effectively in a team

MAIN DUTIES AND RESPONSIBILITIES:

• Providing financial assistance to underprivileged families or individuals under BRMC care through reviewing and assessing needs/intervention goals/objectives and recommending intervention strategies, as well as monitoring/evaluating intervention strategies and preparation/submission of reports.
• Caring for and befriending underprivileged families or individuals.
• Providing funds/financial aid to institutions that look after marginalized people.
• Initializing, planning and organizing group fellowship for beneficiaries through festive events (support special OSC-related events/outings)
• Strategizing and encouraging congregation participation in the Outreach and Social Concerns ministry and its activities and providing spiritual nurture and appropriate training to volunteers/befrienders.
• Liaise between the ministry committee and the pastors’ office.
• Monitor the state of the ministry and feedback to the pastors’ office.
• Performing additional tasks when assigned by pastors or immediate supervisors in current ministry and/or other ministries, including but not limited to performing home/hospitalization visitations, bereavement ministry, serving as assigned in church services, and conducting of membership interviews.

QUALIFICATIONS:

• Degree/Diploma in Social Work or Theological Degree/Diploma from recognised institutions.

RELEVANT EXPERIENCE AND SKILLSETS:

• 2 years relevant experience in direct casework management.
• Previous relevant experience in pastoral care will be preferred.
• Able to work independently under minimal supervision.
• Strong interpersonal and communication skills.
• An innovative team player, self-motivated and pro-active.

Responsibilities:

• Clean and sanitize all areas of the clinic, including waiting rooms, examination rooms, and restrooms.
• Emply trash receptacles and dispose of waste in a proper manner.
• Sweep, mop, and vacuum floors to maintain cleanliness.
• Restock supplies such as paper towels, soap, and toilet paper.

Requirements:

• Able to work at least 3 days a week, 2 hours a day.

Others:

• $12/hours
• Eunos

Staff Nurse

Salary range : $2500 - $4,000

Location : Eunos

Working hours: Monday - Friday 8am to 5:45pm

Responsibilities

• Coordinate the nursing care of the service users by assessing, planning, implementing, monitoring and evaluating nursing care to meet the needs of the service users;
• Pack and administer medication, perform basic screening and nursing procedures such as wound dressing and administration of injection;
• Communicate and discuss service users’ progress and response to treatment with doctors, nursing and allied health colleagues;
• Document and record care and treatment provided to service users and service users’ progress;
• Provide health education to service users;
• Provide nursing inputs and participate in case conferences/discussions;
• Assist in carrying out evacuation procedure and implementing safe management measures in the centre;
• Provide caregiving education and training to caregivers; and
• Provide nursing inputs and participate in clinical/service quality improvement activities and digitalisation efforts

Requirements

• Candidate must possess at least a diploma / degree / professional degree in Nursing
• Candidate must be a State Registered Nurse with valid certificate by the Singapore Nursing Board (SNB)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

公司简介

新加坡领先的金融科技公司，Capital C Corporation，正在招聘！

凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。

我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。

我们的使命：“推动金融包容，提升生活。”

“Discover the team behind the scenes”

We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.

团队了解

我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。

"Role Sneak Peek"

As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.

Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.

职位概览

作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。

您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。

"Workday Activities"

Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.

工作日常

您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。

"Valuable Additions"

Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

附加优势

其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。

"The Essential Qualities"

• We're seeking someone with a customer-focused attitude, known for their cheerful and welcoming personality.
• Lady working environment.
• Excellent proficiency in both English and Mandarin are essential to liaise with Mandarin speaking clients
• Good in computer skills.
• While we don't have a preference for visible tattoos, we are open to candidates with modest or discreet tattoos. Additionally, maintaining a presentable appearance is highly regarded for this role.

基本要求

我们正在寻找一位性格开朗、具备出色客户服务态度的团友。

除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。

Working Hours:

• Two rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm.
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

- Prepare monthly duty roster and ensure efficient allocation of manpower.

- Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

- Permanent

- Up to $8,500

- Near Raffles MRT

- Mon to Fri; 8.50AM – 5.30PM

Job Responsibilities:

• Assist Department Head in preparing Audit Risk Assessment, Audit Plan and review Internal Policy yearly
• Prepare, review and revise Audit Programs prior to start of each audit fieldwork
• Prepare required internal audit work in accordance to audit procedures
• Execute audits across different business segments using risk-based approach and evaluate adequacy and effectiveness of the bank’s internal control systems
• Evaluate adherence to bank’s policies, procedures and regulatory requirements
• Recommend improvements to control systems and business processes
• Participate in preparing clearing meeting agency, internal audit report and all other necessary documents
• Document audit work notes
• Process all the necessary audit tasks in Archer system
• Perform offsite monitoring to evaluate new and emerging risks from new business/transaction/product/system/laws and regulations
• Perform monthly and quarterly follow up on implementation of audit issues, and prepare internal and external submission reports; and
• Perform routine and ad-hoc assignments

Period:

• Permanent

Working Hours:

• Mon to Fri; 8.50AM – 5.30PM

Salary:

• Up to $8,500

Location:

• Near Raffles MRT

Requirements:

• Recognized university degree in Accountancy or Banking & Finance
• Preferably 6-8 years’ internal auditing experience in a bank or external auditing experience in a bank with major public accounting firms
• Good working knowledge of relevant bank laws and MAS regulations especially AML
• Familiar with Corporate Finance
• Self-motivated person with a strong interest in audit
• Able to work independently with minimum guidance as well as in a team
• Have an eye for details
• Strong written, interpersonal and communication skills
• Preferably good working knowledge of Excel/Access

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description

• Attend to hirers to issue/collection of vehicles
• To explain and familiarize hirers on vehicle features and in-car equipment
• Driving of vehicle to external workshop for repairs, statutory inspection, hand over to customer and parking
• Liaise and coordinate works with vendors
• To perform quality check and acceptance of vehicles
• Carrying out clerical duties such as answering phone calls, responding to emails, preparing documents, stock inventory
• To prepare and update daily vehicle status report
• Maintaining general office files, including job files related to the department operations
• Other ad hoc duties assigned

Job requirements

• Diploma/ ITE in Automotive or similar related field.
• Background in customer service or automotive is a plus
• Class 3 driving license and/or TDVL license
• Microsoft Office Skill
• Good writing and communication skills
• Customer service oriented

We are currently looking for an Electrical Commissioning Manager to support site construction on behalf of our client. This individual should expect to work predominantly in site environment supporting our client's project.

Your day to day role would involve the following activities:

• Experience across a broad range of site electrical and instrumentation engineering projects; experience in Data projects would be an advantage
• Coordination with other PM Group offices to understand the scope of work, deliverables, time lines, man hours etc.
• Progress reporting and manhour control for the electrical and instrumentation Scope.
• Experience with construction
• A strong ethical approach to safety, quality, environmental protection and business
• Clear and concise written and verbal communication skills
• Strong interpersonal/people skills with the ability to manage design personnel
• A proven track record working closely in partnership with clients and contractors and other members of design teams
• A proactive approach with an ability to adapt to changing scenarios

We would like to hear from candidates who have:

• Degree in Electrical Engineering or equivalent
• 15 years of relevant working experience in loop check, read drawings in the mission critical industry.
• Good knowledge of Electrical and Instrumentation specifications & requirements
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines

Student Care Teacher

Location: Choa Chu Kang

Renumeration:
From SGD$1200 (Part Time) to SGD$1800 per month (Full Time)

Working Hours:
12pm to 7pm (School Holidays: either 7am to 2pm or 12pm to 7pm)

Job Highlights

Career Development - Attractive package – First Aid Training Support (after 1 year of service) – Flexible Working Hours (for part-time students) – Personality Profiling for Student Development – Various Cross-Functional promotions available for staff.

You can be a Centre Manager!

Job Description

The Student Care Teacher is responsible for supervising and monitoring children in our student care centre, assisting them with homework and ensuring their well-being. Aiding them, provide a pillar of trust and confidence, encouraging them to pursue tangible goals. In short. You are a role-model.

Key Responsibilities:

- Part of the Teachers Family to perform the following:

· Plan, Execute, Organise Learning Resources/Activities for the care centre.

· Sanitise and maintain classroom hygiene

· Mark and Revise Academic assessment work

· Brainstorm and Contribute Creative learning for festive seasons

· Bring you family values, laughter and enthusiasm

· Role-Model

· Work with the centre Supervisor

- Provide guidance in students’ learning during homework supervision

- Always ensure their safety and well-being

- Fetching duties and shower duties

- Able to run faster than primary school kids

Job Requirements:

- Preferably candidate with GCE O’ or A’ Level, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent

- Preferably at least 1 Year(s) of working experience in the related field

- Need to have a valid working valid passes or Singapore Citizenships

- Passion to work with children

Job Type: Full Time / Part Time / 3 months stint

Job Specialisation: Education or Training, Coaching

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Responsibilities:

• Keep active measures to ensure the safety of patients under the supervision of the Registered Nurse as required.
• Actively attend to the patients’ self-care needs, including elimination and nail and oral hygiene maintenance.
• Assist with mobility needs of patients as well as transfer and mobilise the patient as required.
• Assist as van escort helping patients to and fro from the Hospice.
• Measure and record patient's weight, temperature and blood pressure as required.
• Look after the patient's dietary and feeding requirements, including taking meal order, serving meal and drinks, as well as assist with the feeding of patient if patient unable to do so.
• Be responsible for food pantry including the safe storing of food items, checking on stock level and ensuring the quality of food for safe consumption.
• Upholds standards in infection control by means of standard precautions, hand hygiene, proper waste disposal, and isolation practices.
• Assist with administrative duties such as data entry and filing of documents etc.
• Assist with filing of documents.
• Report occurrences and patient observations to the Registered Nurse promptly.
• Maintain high standards of housekeeping and workplace organization at all times.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Maintain a conducive and safe patient care environment.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
• Perform any other duties as and when assigned by the Assistant Director of Nursing, Registered Nurse, or Day Care Manager.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Join Our Vibrant Team: Centre Management Executive at Computhink Kids SG

About Us: Computhink Kids SG is not just a coding school; it's a vibrant hub where creativity meets technology. We are dedicated to inspiring the next generation of tech geniuses and we're looking for someone equally passionate to join our dynamic team. If you're all about making a difference in a fast-paced, innovative environment, read on!

Job Overview: As our Centre Management Executive, you'll be the heartbeat of our bustling coding school. You'll have the opportunity to interact with an energetic crowd of students aged 7 to 16, and play a key role in creating an engaging and organized environment for learning and growth. Career progression to Centre Manager.

What We’re Looking For:

• A Poly Diploma or Higher Nitec (or equivalent) in Business Administration, Customer Experience Management, Marketing, Business Information Systems, or Human Resource Management. Fresh graduates are welcome! Only Singaporeans and PRs
• Excellent command of English with superb communication and interpersonal skills.
• A friendly, positive attitude with a detail-oriented and multitasking ability.
• Tech-savvy with a good grasp of Office and Productivity tools.
• A natural at interacting with children and their parents.

Key Responsibilities:

• Be the first point of contact at our front counter, handling customer service queries via Whatsapp, WebChat, Telegram, FB Chat, Emails, Phone, and Walk-ins with charm and efficiency.
• Coordinate student enrollments and class administration, including schedule management, fee calculations, and seamless communication with customers, parents, and our teaching team.
• Ensure our centre is a welcoming, clean, and organized space that both students and teachers love.
• Dive into marketing activities, helping to identify new opportunities and manage our digital presence on platforms like Google, Facebook, and Instagram.
• Proactively contribute to enhancing our operational efficiency and overall success.

Why You'll Love Working With Us:

• Job Type: Full-time, Permanent, Fresh Graduate.
• Work Hours: Semi-flexible 5 weekdays, Mon-Fri (10 am – 7 pm).
• Festival Holiday Leave and End-Of-Year Leave to celebrate those special moments.
• Employee discounts for classes – learn coding with us!
• Gym Reimbursement and Workout Wednesdays to keep you fit and healthy.
• Committed to your Professional Development & Training.

Ready to Make a Difference? Join us in shaping the future of technology education. If you're excited about creating an impact in a nurturing and innovative environment, we'd love to hear from you!

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

This advertisement is for the recruiting position of Student Support Executive.

If successfully selected, you will be seconded to a MOE Primary located in Woodlands Crescent.

Contract Period: From 1 April 2024 to 31 Mar 2025.

Option to Extend: for a further period of 1 APRIL 2025 TO 30 NOV 2025.

Personnel to be deployed at the following hours (42 hours per week):

• Mondays to Fridays: 7:30 am to 2:00 pm, inclusive of 1 hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

The Student Support Executive will work closely with the form/subject teachers, under the guidance of YH,AYH & SH/SM, to:

• support the teachers in the classroom
• assist with classroom routines and administrative matters
• assist in organising and maintaining a structured classroom environment.
• facilitate the use of learning materials that support students’ learning.
• maintain open communication with the classroom teacher, sharing observations, concerns, and successes related to students.

The Personnel shall minimally have the following qualifications, experience and skills:

• Possess at least a Diploma (preferably in Early Childhood Care & Education)
• Prior experience as a Student Support Executive or experience in teaching would be an added advantage
• Energetic and passionate to work with children
• Strong communication (writing and speaking) and administrative skills
• Strong problem-solving and organisational skills

Responsibilities

• Be the first and last point of contact for any members as the ambassador of potential clients, and visitors
• Cover the front desk during business hours and main phone line either in scheduled or by rotation based on the business needs
• Work as a team with Project Management Team or Community Associates to prepare offices prior to check-in and take inventory upon check-out. Prepare welcome packs for members.
• Assist people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
• Prepare and distribute promotional materials & partnership news to guests/potential members
• Be responsible for info email queries and replying or forwarding them as necessary
• Assist the Community team in highlighting operations and maintenance issues to ensure the highest level of member experience
• Responsible for the pantry operations and managing relationships with F&B suppliers & reporting consumptions to the Accounting team.
• Coordination with other teams, vendors, or Building Management for IT, Engineering, Housekeeping & Accounting related tasks
• Manage access card activations
• Ordering consumables & operating supplies with approval from the Community Manager
• Submit receipts to Community Manager for expense reports
• Receiving and logging all mail/courier on behalf of members and sorting and handing over the mail to respective members on a daily basis
• Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications, contracts, and other collateral.
• For any walk-in queries and leads, either escalate it to the relevant Sales team member if it’s a strategic client or take ownership of the lead and provide information and conduct a proper tour of the workspaces and convert the lead into a deal
• Solve member-related issues to ensure a cohesive community and escalate incidents or issues to the Community Manager when necessary.
• Assist with set-up and breakdown of events, including ordering food and beverages
• Taking ownership of events on a rotational basis to be able to give the client a smooth service

Requirements

• Min 1 year working experience in related field
• Experienced in business, communications or hospitality, or other related disciplines preferred
• Passion for customer service oriented business operation and experience in hotels (front office, guest relations, or F&B) or serviced offices or co-working spaces is required
• Must have strong verbal and written communication skills in English
• Able to do multi-tasking, demonstrate integrity, dependability, responsibility, punctuality, self-awareness, team-player work ethic, and empathy
• Basic computer skills in Word, Excel, Powerpoint
• Basic sales experience would be preferred

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Call Strategy Solutions Services at 62263361

We will be most glad to assist you.

MOM License: 09C3018

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

RESPONSIBILITIES:

• Handling and review customers' direct and indirect MRO purchase enquiries.
• Actively involve in sourcing, analysing costs, prepare sales quotations, follow up on sales enquiries.
• Understand the requirement of customers, negotiate the best commercial and technical package, improve pricing and terms.
• Ensure sales quotes needed is submitted on timely manner, take initiatives to follow up closely, clarify requirements for purchase orders and contracts.
• Process sales order.
• Close communication with customers, develope long term relationship.
• Prepare and/or update database and activity reports on weekly basis or as and when required by superior or management.
• Other duties as assigned.

REQUIREMENTS:

• Professional Certificate / Diploma
• Minimum 1-2 years related experience
• Fluent in communication, both oral and written
• Proficient with Windows based applications (Word, Excel, PowerPoint), Customer-driven, service-oriented, Proactive, self-motivated and a good team player
• Discipline, ability to work and perform under pressure in a fast pace environment
• Willing to learn and must possess a CAN-DO attitude
• Sound judgement and good business sense
• Remuneration package, commensurate with qualification & experience.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

- Conversant with Portnet

- Work in a shipping agency environment before

- Preferably with Customer service and documentation experience and knowledge

- Willing to learn and go the extra mile

- Conversant in writting and communicating

- 2 to 3 years experience in the shipping industry

- Receptive and resilence to changes