Salary: Up to $18/h

Duration: 11 months

Location: Raffles Place

Working Hours: 5-day work week (may include weekends & PH) 9AM – 1PM or 10.30AM – 2.30PM

Responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

• Respond to customers’ queries and concerns with the aim of achieving first call resolution.

• Follow up promptly with customers to resolve issues

• Provide customers’ feedback to respective business partners to improve customer experience

• Introduce and educate customers on the self-service/automated banking channels.

• Perform after- call administration work

• Use customer service and sales skills to optimise customer satisfaction of each customer contact

• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

- Minimum A levels/Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Singapore Based (Kaki Bukit)
• 5 days | Monday - Friday (8.30am - 6.00pm)
• Able to work overtime when require; Able to start work immediate or within short notice
• Career Progression Opportunities

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

As an Application Support Engineer, you will act as a software detective, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be expected to perform independently and become an SME, actively participate in team discussions, and contribute in providing solutions to work-related problems.

• Intermediate proficiency in Extract Transform & Load (ETL) Tools is required. Application Remediation, Data Replication & Synchronization, Engineering Support, and IT
• Troubleshooting are recommended skills with Beginner proficiency in Application Remediation, Data Replication & Synchronization, Engineering Support, and IT Troubleshooting.
• Develop innovative strategies to improve application support processes
• Collaborate with cross-functional teams to troubleshoot and resolve complex issues
• Conduct regular system audits to ensure optimal performance and identify areas for improvement
• Provide technical guidance and support to end-users
• Stay up-to-date with industry trends and advancements to enhance application support services"
• Engage product owners to groom user stories
• Profile, cleanse and classify data
• Design and develop data pipeline that ingest data from various sources.

Requirements
• Diploma or greater in Computer Science or related areas or equivalent practical experience
• Hand-on experience working on RDBMS, such as Oracle, DB2, MS SQL or PostgreSQL
• Database Design and Data Modelling (Logical and Physical)
• Experience in using ETL tools such as SAS DI, Informatica or Talend
• Experience with data streaming technologies like Kafka and Spark is a plus
• Experience with data visualisation such as Qlik, Tableau or Power BI is a plus
• Self-motivated and driven learner who is willing to share knowledge with the team
• Fresh graduates welcome to apply

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara

Registration Number: R1550224

EA Licence No. 91C2918

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours: 9:00 AM - 6:25 PM, 5-day work week (including Saturday).
Off Days: Sunday + 1 weekday off

nterview: Ongoing

Responsibilities:

• Collect payments from patients.
• Conduct financial counseling for patients.
• Perform patient admission, transfer, and discharge procedures.
• Maintain and file patient records.
• Assist patients with appointment scheduling.
• Replenish inventory when stocks run low
• Provide support in other tasks assigned by supervisors.

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to work 5 days including Sat. Sunday Off + 1 Weekday off

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Home Care Nurse - Chronic Illness & Palliative Care

Position: Home Care Nurse
Salary: $3,000 - $5,200
Working Hours: Monday to Friday, Office Hours
On Call: One Saturday every 2 months (with a day off in lieu)

We are looking for dedicated and compassionate Home Care Nurses to join our team and provide essential care to chronic ill and palliative patients at home.

Key Responsibilities:

• Perform home visits to assess and manage chronic ill/palliative patients.
• Conduct nursing assessments and coordinate with doctors for medical evaluations and follow-up visits.
• Monitor patient medication adherence and compliance with doctor-prescribed treatments.
• Perform critical nursing procedures such as wound dressing, catheter insertion, naso-gastric tube insertion, and care of medical tubing.
• Develop and implement nursing care plans and suggest new measures for patient management.
• Educate caregivers/families on essential nursing procedures to ensure continuous care at home.

Requirements:

• Minimum Diploma/Degree in Nursing.
• At least 2 years of specialized training in Onco, Home Care, Palliative Care, Geriatrics, or IPW.
• Ability to work independently with minimal supervision.
• Experience in managing 3-5 cases per day on average

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Home Care Nurse - Chronic Illness & Palliative Care

Position: Home Care Nurse
Salary: $3,000 - $5,200
Working Hours: Monday to Friday, Office Hours
On Call: One Saturday every 2 months (with a day off in lieu)

We are looking for dedicated and compassionate Home Care Nurses to join our team and provide essential care to chronic ill and palliative patients at home.

Key Responsibilities:

• Perform home visits to assess and manage chronic ill/palliative patients.
• Conduct nursing assessments and coordinate with doctors for medical evaluations and follow-up visits.
• Monitor patient medication adherence and compliance with doctor-prescribed treatments.
• Perform critical nursing procedures such as wound dressing, catheter insertion, naso-gastric tube insertion, and care of medical tubing.
• Develop and implement nursing care plans and suggest new measures for patient management.
• Educate caregivers/families on essential nursing procedures to ensure continuous care at home.

Requirements:

• Minimum Diploma/Degree in Nursing.
• At least 2 years of specialized training in Onco, Home Care, Palliative Care, Geriatrics, or IPW.
• Ability to work independently with minimal supervision.
• Experience in managing 3-5 cases per day on average

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits Summary

• Government Healthcare Sector
• Up $10/hr + AWS + Bonus

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Role Purpose:

As the Access & Policy Leader Diabetes Care & Near Patient Care, APAC, you will be responsible for developing and implementing regional integrated access and policy strategies that demonstrates the value of our diagnostics solutions and its impact to the healthcare system. Work with internal and external stakeholders to co-create strategies and solutions that help expand access to healthcare and promote standard of care for patients in the region. You will be in a key role to help shape and enable the APAC strategy, and contribute to the overall Roche Diagnostics vision.

In this role, you will:

• Lead the development of the regional access strategy and work closely with Global Access & Policy counterparts, APAC affiliates and key internal stakeholders to deliver an access strategy that leads to rapid, broad and sustainable access to diagnostics solutions
• Co-create access materials and outputs that incorporate diverse stakeholder perspectives such as HTA bodies, Payers, Policy Makers, Governments, and Patients to successfully support reimbursement submission and Access processes regionally
• Develop the health systems and access strategy by undertaking research, understanding the different access and healthcare systems and environments, health issues and opportunities aligning with the overall long-term organizational strategy and vision
• Explore innovative access solutions by researching global and regional trends, context of the specific environments, testing solutions, engaging with experts, piloting solutions and managing implementation as required
• Develop/adapt overall and specific disease area access framework for health themes impacting Access in APAC and implement and contribute to above-product Access Strategies by developing narrative, key messages and frameworks
• Create and maintain a regional access landscape for health access themes and drive and roll out of global access programs and initiatives
• Acting as an expert, coach and regional point-of-contact; aiding the affiliates with robust, timely mentorship and advice in topics related to health access

Who you are:

You are someone who provides team leadership, encourages creativity, risk-taking, and constant improvement. Create an inspiring team environment with an open communication culture.

You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders, to bring the best possible health outcomes for more patients faster, by bringing a strong entrepreneurial mentality with outstanding partnering capabilities.

Qualification and Experience

• University or Bachelor Degree in business, finance, marketing, economics, health economics, life sciences, public policy
• 5-10 years of experience in the healthcare industry
• Experience in a Market Access, Government Relations and/or Health Technology
• Strong ability to work in a matrix and collaborative environment
• Excellent team working skills required
• Professionally tenacious with the strong relationship building skills
• Adaptable to changing environments

Job Description

Cookery Room / Kitchen (Main Duties):

• Assist in placing order for food and ingredients.
• Assist in receiving and storing food supplies in both kitchens.
• Assist in preparation of ingredients prior to the start of the practical lessons.
• Mop and clean the floors of both kitchens daily to remove oily/greasy stains.
• Assist in the setting up and sorting of kitchen equipment and utensils.
• Assist in maintenance of perishable food supplies and items with expiration dates.
• General maintenance of cleanliness for both kitchens and to prevent accumulation of dust.
• Cleaning the refrigerators in both kitchens periodically
• Wash, dry and keep kitchen equipment and utensils used by teachers for lesson demonstration to students.
• Stow away crockeries and utensils previously left to dry.
• Cleaning of sink and window ledges, storage shelves and cupboards periodically.
• Tidying up the kitchen floors, sinks and centre tables after each practical lesson.
• Machine wash, dry, fold and neatly store dish cloths and tea towels used during practical lessons.
• Final check that safety valves are turned/switched back to neutral positions at the end of the day.
• Maintain neatness of utensils in shelves, cupboards, cabinets and drawers.

Cookery Room / Kitchen Stock-Check Duties:

• Replace broken glassware from stock and be responsible for all equipment used in the teaching of Food & Consumer Education (FCE) / Food & Nutrition Science (NFS) lessons.
• Keep a stock-book and breakage record to indicate necessary item replacement.
• Prepare an inventory stock-list annually for the annual stock-take exercise.

Operations Support Duties:

• To assist in cleaning special rooms and cabinets/cupboards and shelves and instruments/equipment or apparatus as deployed by the Operations Manager
• To help with emergency duties in the movement of resources, tables and chairs and simple logistics as required by the Operations Manager.

Requirements

• Able to read and converse in Simple English
• Has one year of work experience as a Kitchen Helper / OSO / Cleaner / Hawker’s Assistant

Working hours

• Mondays to Fridays: 7:30 am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Service is not required on scheduled school holidays (Youth Day holiday and Teachers’ Day), and school event days (Chinese New Year Eve, National Day Eve, Teachers’ Day Eve, Christmas Eve and New Year’s Eve).

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 January 2025 to 31 Dec 2025
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

• Customer service: Addressing customer issues, providing solutions and appointment arrangement.
• Communication: Responding to customer inquiries by phone or sms
• Record keeping: Maintaining records of customer interactions and transactions
• Follow up: Following up with customers on unresolved issues
• Process improvement: Analyzing customer feedback to identify areas for improvement
• Order processing: Leading order processing and order fulfillment
• Coordination: Ensuring proper coordination of all level of departments
• Filing: Maintaining a proper filing system of all documents

Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Experience: 4-7 years

Proven experience in Level 2 application support within the financial services or trading technology space.
Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.
Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.
Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.


Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.
Development / implementation experience
Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.
Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.
Understanding of networking protocols and data feeds and how they interact with trading platforms.
Experience with SQL and the ability to query databases to investigate data-related issues.


Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.


Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.


Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Western Bistro in Shenton Way looking for Service Crew!

Responsibilites:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

Job Description

• Responsible for Identifying new accounts and qualifying new inbound and outbound sales opportunities
• In charge of running customer calls to qualify potential opportunities and set introductory meetings for the Sales team
• In charge of working closely with Marketing to provide feedback on campaign performance, improve lead qualification and lead scoring
• Responsible in developing strong sales and product knowledge
• Responsible in partnering closely with Sales to strategically penetrate key accounts
• In charge of updating lead and prospect activity to ensure effective lead management

Requirements

• Minimum Diploma and above
• Minimum 3 Years of working experience in Automotive/ Tech Industry as inside sales

Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

关于QE教育

Quintessential Education (QE) 是新加坡领先的教育留学中心，为来自中国的国际学生提供大IGCSE、IB 和 A-level 的补习，以及新加坡、美国和英国的本硕申请。从社媒营销到活动推广，您将帮助我们一起提升公司的品牌形象，并与客户沟通，促进业务增长。

我们正在寻找一名积极进取、才华横溢的助理主管加入我们不断壮大的团队。助理主管将有机会参与各种营销活动和计划，并在营销领域获得宝贵的实践经验。这是个线上的工作岗位。

工作职责

• 协助管理小红书和微信账号，编辑小红书笔记和微信公众号文章来推广线上、线下活动
• ⁠制定有效、创新的品牌计划和运营策略，打造强大的品牌影响力
• 协助开发营销材料，包括演示文稿、宣传册和网站内容
• 与日常运营和课程设置组进行跨团队合作

工作要求

• 有营销自动化和客户关系管理（CRM）工具使用经验者优先考虑
• 有成功起号小红书和微信公众平台经验者优先考虑
• 会Adobe，Canva等设计软件的申请者优先考虑
• 良好的沟通和人际交往能力
• 较强的研究和分析能力
• 注重细节
• 良好的学习和进步态度
• 良好的时间管理和组织能力
• 独立工作和团队合作的能力
• 有很强的责任感，能按时完成任务
• 熟悉社交媒体运作

其他详细信息

• 工作时间 周一至周五，上午 10 点至下午 7 点
• 薪资：800-1000 新元
• 预计开始日期：2025 年 2 月 15 日
• 这是个线上的工作岗位
• 办公地点： 乌节路 545 号，#14-09，新加坡，S238882。

有意者请将简历发送至 [email protected]。 入围者将被邀请参加面试和评估。

The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.

Leadership and Management

• Play a leading role as a resource person in an effective way of managing the home care business
• Lead and manage the day to-day operations of the home care department
• Responsible to achieve the set targets in meeting the profitability of the department
• Review existing and develop new home care policies and standard operating procedures as and when the need arise
• Maintain an effective home care nursing operations by initiating and implementing policies
• Conduct home assessment to clients’ residential to determine level of nursing care requirements
• Maintain documentation of client care services and records
• Responsible to prepare for periodic regulatory audit when it’s due

Manpower Management and Development

• Lead and manage a team of care staff, develop their competency and career progression
• Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
• Motivate and develop care staff for their ongoing upgrade of their skills and knowledge

Resource Management

• Evaluate the effective and efficient use of consumables and supplies
• Maintain and upkeep a proper inventory control with regular inspection and audits

Clinical Quality and Infection Control

• Maintain quality of care by developing and enforcing nursing standards when rendering care to home care clients and sponsors
• Ensure full compliance to nursing, infection control, safety requirements and regulations

Department Operations

• Collaborate with other related departments to ensure smooth operational flow of the Home Care business.
• Sustain strong engagements with clients and manage schedule of homecare services
• Implement sales and marketing strategies to meet overall sales objectives of homecare services

Feedback Management

• Investigate and resolve all feedback and complaints received from all clients or regulatory body
• Assist in any investigation that is escalated to Chief Nurse
• Escalate any unfavourable and unresolved feedback to Chief Nurse

Other Duties

• Assume any other additional responsibilities as assigned by Chief Nurse
• Provide coaching and counselling of staff
• Perform annual appraisal for all staff
• Provide timely submissions of appropriate report to the respective departments
• Maintain good communication skills with clients and sponsors

Requirements

• Locally Trained: Degree or Advanced Diploma or Diploma in Nursing
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 8 years of post-registration experience and at least 2 years of home care experience preferred
• Strong clinical skills including understanding on health care system
• Passionate and caring
• Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
• Service-oriented, meticulous, resourceful, independent and team player
• Possess positive work attitude, initiative and responsible to complete tasks and projects
• Analytical thinking, decision-making and good problem-solving skills

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. From enquiries to customer engagement and management, you will help shape the voice of our company and communicate with an international clientele to grow our business.

We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instil a culture of continuous work improvement.

You should have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision makers. You will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Handle tuition and university applications enquiries, present our programmes, match appropriate tutors and mentors.
• Generate leads through marketing and networking on social media platforms
• Collaborate with the marketing team to develop and implement effective sales strategies
• Collaborate with tutors to design and market niche education courses and curriculum
• Design marketing materials (Emails, Webinars, Posters, Social Media, Brochures etc.)
• Attend industry events and trade shows to promote our services and build relationships with potential clients
• Conduct sales presentations/webinars to potential clients, including online and in-person meetings
• Close deals to drive enrollment in our academic programs
• Collaborate with relevant stakeholders and partners, manage external agencies/partners and clients to boost sales
• Handle VIP High-Networth students and parents on an academic butler basis

Job Requirements

• Bachelors’ Degree in relevant field

• Preferably >2 years experience in related industries

• Good communication and interpersonal skills

• Strong research and analytical skills

• Keen eye for detail

• Good attitude to learn and improve

• Strong time management and organisation skills

• Task oriented, conscientious in task documentation

• Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

• Ability to work independently and as a team

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook), Notion, Airtable, Photoshop, Video-editing (Capcut)

• Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well) as we have Chinese, Korean and Japanese customers whom prefer conversations in their native languages.

• Knowledge of Canvas, Chatgpt, Tik-Tok, Instagram, Wechat, Xiaohongshu, Google Ad, Google Review

• Knowledge of University Admissions in US/UK/Singapore/Australia/Hong Kong/China

What You'll Learn

• Analytical skills

- You’ll learn to analyse the latest market trends and conduct consumer research

- You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

• Coordinate with specialists and conduct briefings and training

• Build your leadership skills

• Oversee brand strategies and activities

• Lead the creative development of brand strategies

• Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

Working Hours: 10am-7pm, Monday to Friday, In-Office (4 Days)

Salary: $4500-7000 per month. Additional performance and team bonuses apply.

Other benefits:

• Annual stipend of $500 for Specialist claim

• Annual stipend of $100 for Dental claim

• Annual stipend of $500 for Personal Development

Commitment: Full-time/In-Person

Expected Start Date: 01/02/2025

Office Location: 545 Orchard Road, #14-09, S238882

Interested parties should email their CV to hr@qeducation.sg.

Kindly complete this mandatory application form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN.

Shortlisted candidates will be invited for interviews and assessments.

Job Summary:

We are seeking to employ suitably qualified and experienced Senior Academic Support staff to join dedicated teams of professionals in the Arts Faculty.

The appointee is to support the Senior School Music Department’s extensive Music curriculum, extra- curricular and performance schedule. The role will require excellent piano accompanying skills and strong ensemble and composition/arranging skills. The role will require accompanying ensembles and leading and developing performance opportunities for students within the Senior School. The role will require arranging and sequencing music for a wide range of ensembles and groups and promoting an inclusive musical environment where students are encouraged to take risks and enjoy performing for each other.

The appointee will also support Music staff in curriculum lessons for an average of 14 hours per week, ranging from ages 11-18 years old. The appointee will be responsible for organising and promoting the annual ‘Battle of the Bands’ with support from the Music Department and lead some agreed Music Co-Curriculum Activities. The Department currently organises around 20 musical events running throughout the School Year.

The appointee reports to Head of Faculty – Arts through Assistant Head of Faculty (Music) and Music Specialist.

Requirements:

• Minimum diploma qualification, major in Arts or Music
• Excellent piano skills with strong ensemble and arranging skills
• Previous experience of supporting learning in music, or a professional or educational background in arts, is an added advantage
• Excellent English, interpersonal, organisation, and communication skills
• Able to adapt to different students of a range of ages and to different teaching styles
• Sound Microsoft Office knowledge; proficient computer usage
• Ability to work independently and as a positive team player
• Enthusiasm for working with students and teachers
• Approachability, flexibility, and maturity

Working Hours: Mon-Fri 8am-5pm depending on daily music activities with a 45-minute lunch/rest break. There is a requirement to work and support at music events which may take place in the evening or weekends as part of the school Calendar of Events and agreed at the start of the Academic Year. Any overtime or additional hours worked beyond contractual hours will be paid or granted in accordance with the policy/guidelines stipulated in the Staff Handbook. Your hours of work may be amended according to the operational requirements of the School.

Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx.

In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 3 January 2025

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Provide first level support to troubleshoot and solve technical problems.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Incident tracking and first & second level resolution for all trouble calls.
• Coordination for employee user account administration, activation, changes, and terminations.

Requirements:

• Minimally Nitec qualifications in IT related disciplines
• Minimum 1 year IT Support experiences
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Others:

• Working Location : Changi Business Park/Bedok/Ang Mo Kio
• Working Hours: 5.5 Days or 12 Hours Shift

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

5 DAY WORK WEEK!

Pls send your resume to [email protected] to apply

We are looking for a skilled and customer-focused Product Support Engineer fluent in both Japanese and English to join our team in Singapore. This role involves delivering exceptional product support for our global customer base, with a focus on the Japanese market. You will collaborate with diverse teams to ensure customer success and satisfaction while working with innovative SaaS solutions.

The Product Support Engineer is responsible for responding to customer issues across the Workiva platform. Their every day workload consists of providing technical and functional support to customers over the phone, chat or case management, this includes troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.

What You’ll Do

• Provide technical and functional expertise to customers through phone, chat, and ticket management
• Manage customer inquiries within expected time frames, escalating only when necessary
• Maintain professionalism and establish positive rapport with customers
• Troubleshoot customer issues using application knowledge, experience, and self-guided research
• Resolve customer issues independently or with minimal assistance
• Link, author, and edit content in Workiva’s knowledge base to enhance customer self-service resources
• Accurately capture ticket notes, document activities, and manage tickets for clarity and actionability

What You’ll Need

Minimum Qualifications

• Language Skills: Native or professional-level fluency in Japanese (both written and spoken) to communicate effectively with Workiva clients in Japan, along with a strong command of English
• Technical Expertise: Experience with SaaS products and familiarity with cloud technologies, APIs, and databases
• Customer Service: Proven experience in an enterprise customer-facing role, with excellent interpersonal and communication skills
• At least 2-3 years of experience in a Technical Helpdesk/Support environment
• Ability to multitask and manage changing priorities across various communication channels (email, phones, ticketing system)
• Bachelor’s degree or equivalent work experience
• Self-motivated and results-oriented, able to coach others to demonstrate similar characteristics
• Anticipate obstacles, establish timelines, and define service level agreements
• Enjoy troubleshooting, asking critical questions, and probing for information to facilitate problem-solving
• Represent the team in cross-functional meetings or projects, contributing to a positive team culture

Preferred Qualifications

• Experience with support tools like Zendesk, Jira, or similar platforms
• Technical aptitude, proficiency in Google Drive, Microsoft Office Suite, OneCloud
• Basic or intermediate experience in database support or network security support preferred

Travel Requirements & Working Conditions

• Varying and overtime hours may be required during peak seasons
• Up to 10% travel for regular customer meetings and events
• Reliable internet access required for any period of time working remotely and not in a Workiva office