Tele-Counsellor (Contact Centre)
Job Descriptions:
- Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.
- Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.
- Coordinate and liaise with relevant stakeholders...