Position: Technical Support Engineer (Job ID: 19458)
- AWS + Variable Bonus
- Work From Home arrangement
- Fixed Allowances provided
Company: Manufacturing
Location: Central (Near MRT Station)
Job Description:
- Post-sales support : Providing Technical support to partners or customers after purchasing their products.
- Assist technical team of partners and customers to tackle and resolve technical issues
- Able to dissemble and assemble scanner according to maintenance manual(Training will be provided)
- Train and enable service partners to provide post-sales support to end-user
- Manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork
- Installation and configuration of hardware and software products
2. Pre-sales Support: Support Activities as Technical Expertise
- Assist sales team, partners or customers to win and deliver deals
- Demonstration of hardware and software product
- Assist in integration of own products with third party solution
- Provide training and enable partners on pre-sales technical capabilities
3. Oversea travel will be required
- Average 1 trip per quarter.
- Mainly to ASEAN, South Asia Countries, or Japan
Job Requirements:
➤Preferably from similar industry and with similar experience
➤Minimum 3 years of the same/similar experience is required
➤Experience of Electronic industry is also welcome to apply
➤Slight experience in programming will be advantageous
➤Mandarin speaking to communicate with relevant counterparts and internally.
➤Initiative, independent, and harmonious person
Interested applicants please send your resume to Jing Ling with email subject header “Technical Support Engineer (Job ID: 19458)”
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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