Why Beecroft?

Make an Impact: Play a vital role in life-saving treatments for pets.
Growth & Recognition: We reward dedication, initiative, and excellent service.
Collaborative Environment: Join a team that values teamwork, integrity, and ongoing professional development.

Key Responsibilities:

Client Interaction & Patient Care:

• Greet clients and their pets warmly, ensuring a professional and welcoming experience from check-in to departure.
• Address client inquiries promptly, providing clear information about services and treatments.
• Assist clients with the check-in and check-out process, ensuring a smooth experience.
• Support clients with emotional needs, understanding the sensitive nature of veterinary care, especially during emergencies.

Patient Registration & Communication:

• Accurately register patients, collect required documentation, and process check-ins for routine and urgent cases.
• Communicate effectively with clients and the veterinary team to ensure the correct care plan is followed for each patient.
• Maintain accurate patient records and update client information as needed.
• Keep clients informed about wait times, treatment updates, and any other relevant information during their visit.

Administrative Support:

• Manage clinic paperwork, process payments, and maintain organized records in line with hospital protocols.
• Handle phone calls, emails, and texts with professionalism, scheduling appointments and following up on inquiries.
• Prepare and manage billing and payment transactions, ensuring accuracy and efficiency.
• Maintain clinic cleanliness and organization in the reception and administrative areas.

Concierge Services:

• Foster a welcoming, calm atmosphere in the reception area, ensuring clients and pets feel comfortable and cared for.
• Assist with the planning and coordination of special events and promotions, representing Beecroft at external events.
• Help maintain client loyalty ensuring a personalized experience for clients.

Team Collaboration & Support:

• Work closely with the veterinary team to ensure a seamless client experience, assisting with other tasks as needed.
• Support veterinarians and technicians with patient intake, transporting animals when necessary
• Help manage and prioritize client flow, especially in busy or emergency situations, ensuring optimal service levels.

Other Duties:

• Other tasks and responsibilities will be assigned to support the daily operations of the hospital, facilitate patient care, and ensure excellent service delivery.

Requirements:

• Experience: Proven experience in a medical clinic or customer service role is required.
• Animal Welfare Passion: A strong commitment to providing excellent care to both animals and clients.
• Dependability: Ability to work well under pressure in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills with the ability to collaborate effectively with the team.
• Singaporean applicants only.

If you're an experienced professional passionate about animal welfare and client service, apply today to join the Beecroft team!

Role overview:

Seeking experienced Veterinary Receptionists and Concierges to join our compassionate and dynamic team. We provide advanced, individualized care across specialties such as Emergency & Critical Care, Surgery, Neurology, and more.

Job Description:

Client Interaction & Patient Care:

• Greet clients and their pets warmly, ensuring a professional and welcoming experience from check-in to departure.
• Address client inquiries promptly, providing clear information about services and treatments.
• Assist clients with the check-in and check-out process, ensuring a smooth experience.
• Support clients with emotional needs, understanding the sensitive nature of veterinary care, especially during emergencies.

Patient Registration & Communication:

• Accurately register patients, collect required documentation, and process check-ins for routine and urgent cases.
• Communicate effectively with clients and the veterinary team to ensure the correct care plan is followed for each patient.
• Maintain accurate patient records and update client information as needed.
• Keep clients informed about wait times, treatment updates, and any other relevant information during their visit.

Administrative Support:

• Manage clinic paperwork, process payments, and maintain organized records in line with hospital protocols.
• Handle phone calls, emails, and texts with professionalism, scheduling appointments and following up on inquiries.
• Prepare and manage billing and payment transactions, ensuring accuracy and efficiency.
• Maintain clinic cleanliness and organization in the reception and administrative areas.

Concierge Services:

• Foster a welcoming, calm atmosphere in the reception area, ensuring clients and pets feel comfortable and cared for.
• Assist with the planning and coordination of special events and promotions, representing Beecroft at external events.
• Help maintain client loyalty ensuring a personalized experience for clients.

Team Collaboration & Support:

• Work closely with the veterinary team to ensure a seamless client experience, assisting with other tasks as needed.
• Support veterinarians and technicians with patient intake, transporting animals when necessary
• Help manage and prioritize client flow, especially in busy or emergency situations, ensuring optimal service levels.

Other Duties:

• Other tasks and responsibilities will be assigned to support the daily operations of the hospital, facilitate patient care, and ensure excellent service delivery.

Experience:

• A minimum of three (3) years of proven experience in a veterinary clinic, medical clinic, or customer service role is required.
• Animal Welfare Passion: A strong commitment to providing excellent care to both animals and clients.
• Dependability: Ability to work well under pressure in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills with the ability to collaborate effectively with the team.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

About Agora Colearning

We are an education startup dedicated to transforming learning experiences for children of all ages. We combine our own programmes with an education marketplace offering tuition and enrichment programmes, both at our own centers and at schools. Our mission is to simplify access to great educational opportunities and empower families to tailor their child's unique learning journey, with a strong emphasis on using technology in all aspects of our business.

About Agora Student Care

Agora Student Care provides care and supervision to primary school-going children after school hours. We provide a safe and supportive environment, support students' academic progress, as well as their social and emotional development. The curriculum includes homework supervision, online worksheets, guided research, and team sports.

Role

We are looking for a dynamic and experienced Student Care Teacher who would like to join us as a relief teacher as we look to build the future of student care at Agora Colearning.

Responsibilities

• Supervise primary school children in preparing for, initiating, and completing their daily homework.
• Ensure safety and security at all times, taking active initiative to identify and mitigate risks.
• Model positive behaviour to ensure compliance and discipline.
• Ensure smooth transfer of student custody between the parties (parents/guardians, drivers), quick checking-in and out of the Agora centre.

Requirements

• Diploma or higher qualification. Diploma in Care and Programme (Student Services & Coaching) or WSQ Student Care Programme is an advantage
• Ability to understand the primary school curricular content and supervise homework completion (accuracy and academic support are not expected, but minimum understanding is important)
• Great communication and classroom management skills
• Creative, enthusiastic, and energetic, with a positive mindset to learn and grow

Why Join Agora

We embrace input from our team members and encourage fresh ideas and continuous improvements, whether you are an educator, an events host or a part of our front of house team.

Here's why you should join us:

Innovative Environment: Work in an environment where your ideas matter and you have the opportunity to drive real change within a tech-enabled setting

Collaborative Culture: Join a team that values open communication and mutual respect.

Growth Opportunities: Benefit from professional development and courses to advance your career.

Flexible Work Options: Enjoy flexible arrangements to fit your lifestyle, whether full-time, part-time, or freelance.

Become part of a forward-thinking team that’s passionate about creating a better place to learn and grow. If this resonates with you, reach out to us.

We are seeking a friendly and reliable Front Desk Receptionist to join our team. As the first point of contact for our organization, the Front Desk Receptionist plays a crucial role in creating a positive and welcoming impression for our clients, visitors, and staff. This position would be reporting to the Group Human Resorce Manager in Singapore.

Key Responsibilities:

· Greet and welcome visitors with a warm and professional demeanor

· Answer and direct incoming phone calls to the appropriate department or individual

· Maintain a clean and organized front desk area, pantry and meeting rooms

· Handle gift redemption

· Manage incoming and outgoing mail and packages/couriers

· Manage meeting room bookings and ensure appropriately equipped

· Assist in scheduling appointments and meetings as needed

· Manage travel arrangements, including flights, hotels, and ground transportation

· Provide general information to visitors and employees

· Maintain and update visitor logs and ensure security protocols are followed

· Handle administrative tasks such as photocopying, faxing, and data entry

· Manage supplies of office, printing room and pantry

· Coordinate office activities and events including food catering

· Supervise part-time cleaner and manage office cleaning schedules

· Support various departments with administrative tasks as required

· Adhere to company policies and procedures, including confidentiality and data protection.

Qualifications:

· High school diploma or equivalent.

· Previous experience in a similar role is a plus, but not required.

· Excellent interpersonal and communication skills.

· Professional appearance and demeanor.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· Strong organizational and multitasking abilities.

· Ability to work independently and as part of a team.

· Punctuality and reliability.

· Basic knowledge of office equipment, such as printers and photocopiers

Location: Tanjong Pagar

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Responsibilities:

• Be the main contact for patients & partners
• Manage appointments & inquiries
• Deliver top-notch customer service & resolve concerns
• Maintain accurate records & reports

Requirements:

• Min O Level and above
• Prior relavant experience would be advantageous

interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description:

• Extend a warm welcome to clients and their pets, ensuring a professional and positive experience from arrival to departure.
• Respond promptly to client inquiries, offering clear and concise information about services and treatment options.
• Facilitate the check-in and check-out process, ensuring a seamless and efficient experience for clients.
• Accurately handle patient registrations, gather required documents, and manage check-ins for both routine and urgent cases.
• Update and maintain precise patient records, as well as client information, as necessary.
• Keep clients informed about wait times, treatment progress, and other relevant updates during their visit.
• Oversee clinic paperwork, process payments, and ensure records are organized in compliance with hospital policies.
• Handle phone calls, emails, and messages professionally, schedule appointments, and address client inquiries.
• Prepare and manage billing and payment transactions with accuracy and efficiency.
• Maintain a clean and organized reception and administrative workspace.
• Help manage client flow efficiently, especially during busy periods or emergencies, to maintain high service standards.
• Perform other tasks as assigned to support the daily operations of the hospital, enhance patient care, and maintain excellent service delivery.

Requirements:

• Experience as a customer service officer or similar role in a Medical Clinic setting.
• A dedicated focus on delivering exceptional care to both animals and clients.
• Capable of performing efficiently under pressure in a high-paced setting.
• Excellent verbal and written communication abilities, with a talent for effective teamwork and collaboration.

DID: 6220 0841

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for a Sales Support Executive to oversee end-to-end process from order management to shipping and logistics arrangement.

about the job

• process purchase orders and forecasting to suppliers
• coordinate and manage shipping documentations
• liaise with suppliers/customers/vendors to ensure on-time delivery

skills and experience required

• min. 1 year of relevant experience
• Diploma qualification in Supply Chain or Logistics specialisation.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovatorslooking to modernise their payments offering. Certified byMastercard, Visa and Diners & Discover, we process billions of debit,prepaid and credit transactions annually, supporting consumer andcorporation FinTechs, digital banks and embedded finance providersacross the globe. Our unique offering is our client-centric approach,combining hands-on support with modern, reliable and scalabletechnology.

Our assured solution accelerates the development and delivery ofconsumer and corporate payments components embedded withindigital banks, as well as for expense management, B2B payments,crypto, lending, credit, Buy Now Pay Later, FX, remittance, and openbanking innovators.

About the role

We are seeking a Customer Care Specialist to be responsible forensuring Thredd’s customers benefit from the highest level ofcustomer support as well as providing expertise in their extensive useof our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products,customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful andtimely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incidentmanagement procedures and communication plans

· Appropriately escalating potential issues as per defined processes,providing the required information needed to investigate thoroughly

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial servicesindustry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customerservice is time critical and has a direct effect on the bottom line

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

Job Description:

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Job Responsibilities:

1. To provide clerical and operational support

2. Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting.

Requirements:

Competency

1. Service-oriented, confident and have a passion for helping others.

2. Good communication and interpersonal skills

Educational and Professional Requirements

1. GCE ‘N’/’O’ Level or Diploma holder

2. Proficient in Microsoft Office applications

3. Able to work staggered working hours to follow clinic opening hours

(7.45am-5.15pm /8.00am-5.30pm /8.30am-6.00pm /9.00am-6.30pm /9.30am-7.00pm)

4. Open to travel to cover IMH clinics at following locations (Outram - Health Promotion Board/ Queenstown Polyclinic & Geylang Polyclinic) when necessary

Highlights:

• Location: Islandwide - Near your residing area
• Good career progression with benefits
• AWS & Performance Bonuses
• Signing Bonus

The Challenges:

• Perform Routine Care and take care of infants from 2 months to 18 months
• Provide timely routine care to meet the needs of the infants.
• Plan and execute lessons plans and activities for the infants
• Documentation of infant daily and weekly progress

What it Takes:

• Certificate in Infant Toddler Care, Higher Certificate in Infant Care & Advance Certificate In Early Years
• Passion to serve and someone who put children first

Interested candidates may send me your updated resume to [email protected]

Samuel

Reg No: R25126753
EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Vaccum tanker service crew / attendant

Mon - Sat 5.5 days work

8.30am to 6.30pm mon to fri

8.30am to 2.30pm sat

SGD $1900 to $2400 (depends on work experience)

To work closely with truck driver on waste collection, good team player

In good health and able to handle grease / oily hose.

Other adhoc duties if required by team leader.

• 6 days, 10am-10pm with 3 hour split shift break
• Salary: $2100 -$2400
• Location: Boon Keng

Job scope:

• Greet customers and taking orders
• Serving food and drinks
• Any other ad-hoc duties

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Pay Package

• Gross Salary : Junior $2500, Senior $3000
• Yearly performance bonus: Up to 1 month of salary
• 5 days work week, inclusive of 1 weekend work day

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Requirements:

• Proficient in MS Excel / office
• Customer service oriented
• Able to work in any of the following shift:
• 730am - 5pm
• 1130am - 9pm
• 8:30pm - 8am (Shift shall be rostered - With 1 hour of meal time)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Looking for HR Support cum payroll.

Monday to Friday 8.30am to 6.00pm

Location: Near to Tanjong Pagar mrt

Job Scope

Assist in matters pertaining to Payroll of employees

Maintain accurate employee records and update personnel files

Ensure acccuracy in employee payments

Provide administrative support, such as data entry, filing, and document management

Attend to calls and visitors

Requirements

Minimum O Level

Experience in Payroll would be preferred

Excellent attention to detail and problem-solving skills

Proficient in using Microsoft Office suite (Excel, Word, and PowerPoint)

Good interpersonal and communication skills, with the ability to interact with employees at all levels

Ability to work independently and as part of a team

We regret only shortlisted candidates will be notified.

For more jobs, please see https://www.mlpc.com.sg/job-seeker/

ML Consulting Pte Ltd EA License No: 91C2939

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Choose from 5 days or 6 days duty. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Job Description & Requirements

To perform registration.

To perform cashier work.

To assist doctor.

To communicate effectively with patients.

To answer phone call and messages and email.

To show politeness and provide proper instruction to patients.

To explain to patient on the preparation process for the scan.

To be familiar with the price of the scan.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island wide.

Job Summary:

The role of Service Leader is to greet, service diners, process food & drink orders, prepare bills and process payments.

Key Responsibilities:

• Welcome diners, provide information on food & beverage selections, take orders and communicate orders to the kitchen and bar.
• Prepare/serve food, drinks, condiments and attend to diners’ requests in an efficient & timely manner. Keeping track of their dietary needs and special requests.
• Coordinate and multi-tasking job duties in a busy bistro environment including cashiering and accepting payments, prepare tables, opening and closing duties etc.
• Comply with all policies, procedures, standards, specifications, guidelines in food & workplace safety, service and handling of equipment such as coffee machine etc.
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness.
• Manage daily reservation system together with call centre team. Efficiently maximize seating in the dining area.
• Perform other duties as directed by the Restaurant Manager.

Requirements:

• GCE ‘O’ Level certificate or NITEC in Hospitality Services
• WSQ Basic Food Hygiene Certificate or to attend Food Safety Course Level 1 or Refresher Course arranged by Company
• 1 year of working experience in F&B service
• Able to perform shift duties, 5-day work week, work on weekends & PH
• Good customer handling, good communication skills, multitasking, responsive, a team player with a positive attitude and strong interpersonal skills

Nursing Aide

• Salary: $1840- $2470
• Location : Buangkok / Bukit Batok
• Working days: 4 days / 5 days per week
• Working hours: Shift role

Responsibilities

• Assist doctors and registered nurses in simple procedures / treatments under supervision
• Carrying out basic nursing procedures such as wound dressing; documenting, monitoring and recording observations of residents and their vital signs and reporting changes in condition to the registered nurse
• Supervise/assist residents in their daily needs (e.g. personal grooming and daily living activities)
• Escort residents for outings / medical appointments

Requirements

• At least a professional certificate/NiTEC in Nursing / Community Care & Social Services;
• HMI Institute of Health Sciences’ Certificate in Healthcare Support – Patient Care,
• WSQ Certificate in Therapy Services and with relevant work experience in nursing care-related services such as Patient Care Assistant, Therapy Assistant and Porter

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Conduct environmental scans to identify local resources, strengths, and assets within the community, focusing on creating synergies and leveraging these for community development.
• Engage in meaningful conversations with residents to identify community strengths and assets, fostering a collaborative approach to community development.
• Build strong and positive relationships with residents, local associations, and institutions, promoting a cohesive community environment.
• Mobilize community members interested in contributing to their community’s betterment, providing support and resources for their initiatives.
• Manage the recruitment of volunteers for various programs, ensuring a steady and reliable volunteer pool.
• Conduct volunteer orientation sessions, ensuring all volunteers understand and commit to the organization’s code of conduct.
• Identify and collaborate with suitable stakeholders, including corporate partners, community partners, and volunteers, to support the organization’s programs.
• Any other responsibilities or duties assigned.

Job Requirements:

• Degree in any discipline
• No experience required.
• Experience in community development, volunteer management is an added advantage.
• An excellent team player with good interpersonal and communication skills.
• Possesses a keen interest in supporting less resourced families.
• Proficiency in Microsoft Office.
• Strong organisational skills, with an ability to manage multiple projects and meet deadlines effectively.
• Good writing skills and comfortable with data collation for reporting purposes.
• Empathetic towards the needs and challenges of less resourced families.
• Capacity to reflect on key strengths and needs and motivated to enhance personal effectiveness and efficiency at work.
• Flexible, nimble, and able to adapt to organisational changes.
• Motivated towards learning and professional development.
• Willing and able to work on some weekday evenings and weekends.

Manage the IT Support and staff to provide 1st level technical support;

Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops bank wide.
Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.
Act as a further escalation point for unresolved or escalated cases.
Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles
Report to SD managers on any issue that could significantly impact the business
Take overall responsibility for incident management and request fulfilment (if any).
Ensure staff take ownership of user problems and be proactive when dealing with user issues.
Ensure all calls and emails are logged in the Service Desk logging system.

To have a minimum of 3-year end-user support experience, desktop or technical service desk.

To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

Responsibilities:

• Serve as the main contact between customers and the workshop to ensure quick responses and smooth service.
• Advise customers on vehicle maintenance and repair needs.
• Arrange test drives with customers to identify any additional issues, if needed.
• Accurately record customer concerns on the job card.
• Provide service quotes and estimated time for completion.
• Recommend best practices like service intervals and warranties.
• Monitor service progress and update customers.
• Inspect repaired vehicles before handing them back to customers.
• Coordinate with other departments to fix any issues after repairs.
• Manage vehicle check-in and check-out processes.
• Follow up with customers to ensure satisfaction with the service.
• Handle documentation for cost estimates, repair quotes, and vehicle history.
• Complete admin tasks, billing, and close job cards on time.

Requirements:

• Nitec/Diploma/Degree in Engineering preferably automotive-related.
• Have a minimum of 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.
• Possess the ability to detect basic vehicle faults and problems.
• Possess a valid Singapore Class 3 Driving License.
• Display excellent communication and interpersonal skills.
• Possess proficient computer skills to manage customer information and process service orders.
• Work location: Defu area
• Able to work alternate Saturday

Remuneration and Benefits:

• Bonuses
• Up to 19 days annual leave
• Medical and dental
• Staff discount on renting or buying a car
• Collaborative environment focused on innovation and sustainability
• Career growth in the fast-growing EV industry

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu