At NTUC First Campus, our people are at the heart of everything we do. As a People First organisation, we don’t just offer jobs; we offer fulfilling careers where your well-being and growth are our top priorities.

Join NTUC First Campus, where your career aspirations and personal development are not just recognised but celebrated. Discover a workplace that genuinely cares about you, invests in your growth, and makes every day at work meaningful.

The Trainee Infant Care Teacher scheme is a place-and-train programme designed to immerse you in the infant care environment. Through a combination of classroom training and workplace attachment, you will be provided real time feedback and peer support for your optimal learning.

As a Trainee Infant Care Teacher, you will be focusing on looking after infants from 2 to 18 months by creating a safe and conducive learning environment for infants. You will be sponsored to pursue a 8-month WSQ Advanced Certificate in Early Years (ACEY) course that specialises in the learning and development of children aged 0 to 3 years old.

Upon graduation, you will be awarded the ACEY certificate and deployed as an Infant Care Teacher teaching infants aged 2 to 18 months. A 1-year bond is applicable upon course completion.

Requirements:

• Completed at least Secondary 4 education or 10 years of formal education
• Enjoys working with infants from 2 to 18 months, and comfortable with performing routine care duties for infants
• Good interpersonal and communication skills
• Prior experience of taking care of infants will be advantageous, but candidates with no prior experience are welcome to apply.
• Candidates without early childhood experience or formal early childhood qualifications are welcome to apply.

Job Responsibilities:

• Handle inbound and outbound calls, addressing customer inquiries, concerns, and complaints.
• Provide information on products, services, and policies, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer issues and escalate complex problems when necessary.
• Process orders and transactions, following company procedures.
• Perform follow-up calls to ensure customer satisfaction.
• Meet performance targets, including call resolution and customer satisfaction.

Requirements:

• Min Diploma a in any discipline
• Have min 1-2 years of Call centre/ Customer Service/ order processing experience

Interested candidates, do submit your resume to [email protected]

Attn: Ariel Fong Jea Yee (Outsourcing Team)
Audrey Chan Yu Jing (R1104782)

Recruit Express Pte Ltd (99C4599)

EA License No: 99C4599

EA Personnel No: R1761665

Context:

• The Analyst will handle Application Support activities.
• Provide support for Olympic (Core Banking) and related interfaces and systems.
• Play a major role in handling Incidents, BAU service requests, and end-user queries.

Job Description:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.
• Assist on DR, BCP exercise and patching cycles

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• At least 7 years of experience in Banking industry as an IT Production L1/L2 suppor
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus
• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus
• Excellent verbal and written communication skills and can interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objectives.
• Singapore core applications preferred.

Job Description & Requirements

Roles & Responsibilities

• To conduct phonics and reading classes in group setting
• Engage and motive students in their learning process
• Proactively communicate with the parents on their child(ren) learning progress
• Other duties as assigned by immediate supervisor

Requirements

• Minimum GCE 'O' Level or Higher
• Passionate in teaching and enjoy working with children
• Able to communicate in English and Mandarin to parents
• Team Player
• Able to work on weekdays evenings and weekends

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Working Location:

• Bedok

Working Hours:

• Monday to Friday, 8.30pm to 6pm

Job Responsibilities

• Receive and document user feedback through post service surveys.
• Investigate feedback thoroughly to understand the root cause and identify areas for improvement.
• Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable).
• Document all interactions and resolutions accurately (in customer relationship management, CRM).
• Analyse complaint trends and provide insights to management for continuous improvement of services and processes.
• Stay updated on company policies and services to provide accurate information to users.

Requirement:

• Diploma, ITE, or a related field is often preferred. However, candidates with relevant experience may also be considered.
• Excellent communication skills, both verbal and written in English, with the ability to convey complex information clearly and concisely.
• Proactive and dedicated individual with strong customer orientation.
• Exceptional interpersonal skills and the ability to remain calm and composed under pressure.
• Attention to detail and the ability to prioritize and manage multiple tasks effectively.
• Proficiency in using CRM software and other relevant computer applications.
• Experience in Government IT projects is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/6220

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

Privacy Policy

Our Global Privacy Policy

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Basic Up to $3000 (depends on experience)
• Mon – Fri / 8.30am to 5pm
• Permanent role with full benefits
• Office at Ubi (near to MRT)
• **Training provided for no experience

Responsibilities:

• Installation, checking, repairing of encoder, control systems, measuring equipment
• Provide user training
• Quotation of products to customers

Requirements:

• Min. Diploma in Mechatronics/ Mechanical/ Electrical Engineering
• 0-2 years of experience

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | Teo Hui Yee R22105757

OPERATIONS

General Office Administration and Operations

• Provide administrative and logistics support
• Responsible for managing the premise cleaning services and ensuring premise tidiness
• Support ground operations (e.g. registration, assist in moving supplies) and compliance with health monitoring
• Receive and inspect incoming goods
• Top-up medical items in wards and stores
• Updating of store records
• Make requisitions for replenishment to maintain stocks at optimal level in accordance with established company procedures

Facilities Management

• Administer preventive maintenance programs
• Oversee maintenance and upkeep of all items and assets related to facility management and housekeeping, including supervision of contractors

Workplace Safety and Health

• Coordinate the Workplace Safety and Health (WSH) team and keep record of incident reports
• Implement safety regulations and precautions and ensure that staff are briefed and prepared for emergency and rescue operations
• Corrdinate with Fire Safety Manager on staff induction in fire safety and evacuation procedures

• Position: Sales
• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

This advertisement is recruiting for the position of Temporary Operations Support Officer (OSO).

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: from 20 Jan 2025 (or earlier) to 30 Jun 2025. (Approximately 6 months)

Personnel to be deployed at the following hours:

• Mondays to Fridays: 9:15am to 6:45pm, inclusive 1-hour lunch break.

The service required are set out as follows :

1. Maintain cleanliness in assigned rooms.
2. Locking all rooms at the end of the day
3. Perform traffic duty at respective school gates as assigned
4. Accompany contractors for maintenance or repair work of equipment and premise.
5. Arrange desks and chairs for school events.
6. Any other duties, include Saturday work, as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Have 6 months of prior experience in operations related experience as mentioned above.

ob Description & Requirements

The position holder is responsible for helping an organization create and execute schedules, manage company budgets, greet and communicate with staff and guests, and maintain effective workflow in the office. He/She may also take on many other duties regularly associated with office management, including filing, creating memos and reports, and performing other clerical duties. He/She needs to provide office support to either an individual or team which is vital for the smooth running of a business. Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Key Tasks:

• Handle all incoming calls and assist accordingly
• To check all service reports & input into the database
• Forward reports to Service Manager and Engineers and arrange follow-up with service terms
• Assist sales and project with contract renewal and to quote
• Preparation of service agreements and work orders for submission
• Assist in purchase request form service and send back to HQ for PO generating and get PO signed
• To receive all DLPs from HQ and follow up with Manager

Requirements:

• Candidate must possess basic intermediate certificate in accounting or certified in office administration.
• Minimum 2 years of experience is required for this field.
• PC literate (Microsoft Word, Excel, and PowerPoint).

Personal Competencies:

• Possess initiative and the ability to work independently
• Team player with good interpersonal skills
• Able to work with minimum supervision
• Able to communicate to all level
• Positive attitude and self-motivated personality

Job Highlights:

• Positive working environment
• 5 Days Work Week
• Attractive job package
• Flexible Work Arrangement (FWA)
• Age-Friendly Workplace Practices

Main Purpose of the Job:

To foster critical thinking, advance student’s knowledge and skills through the teaching of The Lab curriculum. The incumbent is expected to provide an intellectual foundation for students concerning coding/programming. The courses serve students and provide enrichment experiences.

Knowledge and Experience:

• At least 1-2 years of experience teaching kids
• Ability to relate to young people
• Willingness to work evenings and weekends
• Responsible and punctual
• Possesses teamwork skills
• Possesses a reasonable command in Computational Thinking
• Possesses programming skills (i.e. Python, NodeJS, etc)
• Passionate with teaching and educating the future generation
• Able to multi-task well

Detail:

Part-time hours: 10 per week

Job Type: Part-time

Salary: $20.00 - $25.00 per hour

Job Description:

• Conduct thorough occupational/physiotherapy assessments during client admissions, periodic care reviews, and at discharge.
• Select and implement tailored outcome measures to gauge therapy progress and effectiveness.
• Collaborate with clients and stakeholders to develop personalized and achievable goals.
• Design evidence-based therapy interventions that prioritize individual client needs and preferences.
• Maintain accurate documentation of assessment results, therapy plans, interventions, and outcomes.
• Effectively communicate assessment findings, intervention plans, and discharge strategies to clients and relevant parties.
• Ensure proper utilization and client training on rehabilitation equipment, including advanced technological aids.
• Provide recommendations for assistive devices and equipment as needed for enhanced mobility and functionality.
• Develop comprehensive discharge and continuity of care plans to support clients post-therapy.
• Foster community integration through strategic partnerships with local organizations and services.
• Contribute actively to case discussions within the care team for holistic client management.
• Offer guidance and support in training Therapy Assistants to uphold quality standards in therapy delivery.

Job Requirements:

• Degree in Physiotherapy or Occupational Therapy
• Must be registered with Singapore Allied Health Professional Council (AHPC).

• Identify and evaluate inherent risks in cases by synthesizing diverse information.
• Utilize professional tools and templates to support staff in case assessment and planning.
• Represent the centre in advocacy efforts, aiming to ensure vulnerable families have equal access to opportunities by collaborating with community partners.
• Participate in assessments of clients and communities, group work, community engagement, and specialized intervention strategies.
• Assist the Assistant Senior, Senior, and Lead Professionals in implementing the centre’s operational protocols, processes, and policies.
• Perform other duties as assigned by the Head of Centre.

Job Requirements

• Bachelor’s Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution/Degree in Counselling, Psychology, Social Work from an accredited institution
• A strong inclination for research and planning is advantageous.

• Work with users and IT members on a routine basis to troubleshoot reported problems pertaining to application software.
• Identify, log and resolve technical problems of the scope (Incident Management)
• Respond to site to troubleshoot, diagnose and rectify faults.
• Liaise and coordinate the recovery of systems.
• Identify potential changes and system improvements for consideration and implementation
• Create, maintain, and distribute reports of progress to service delivery manager.
• Gather, analyze and assess the client's business requirements and processes evaluate the viability and feasibility of implementing them (including operational and security policies and requirements) and also possible improvements.
• Conduct system functionality testing and work with users user acceptance testing to verify that client requirements are incorporated into the system design
• Support multiple application systems.
• Identify the cause, design, or develop an approach for resolution.
• Communicate and interface with vendors and customers.
• Generate reports and write documentation, e.g. maintenance guide, operation manuals

Requirements

• Degree / Diploma in Information Technology
• Min 3 years of experience with enterprise scale Linux and Windows administration
• Familiar with MySQL, Oracle, and other database servers
• Hands-On experience of .Net framework and Web Services
• Scripting: Windows PowerShell, Unix Scripting will be added advantage
• Able to work well within team and willing to learn
• Good grasp of emerging technology trends
• Start-up focused with an upbeat and enthusiastic attitude

Please send your detailed resume in MS Word format to [email protected] with:

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

As a Software Technical Support for level 1, you must have a passion for listening and interacting with people and technology. You desire to deliver a great customer experience where you will fit right in with our team, who aims to ensure that every customer is a happy one at DL ideas.

Job Description:

· Provide aftersales Software technical support;

· Diagnose, troubleshoot and resolve common issues raised by customers;

· Escalate urgent or critical issues to programmer team;

· Handle inbound call, WhatsApp chat group and emails from customers;

· Handle customer queries and requests and explain as layman’s term;

· Takes ownership of customer issues reported and seeing problems through resolution;

· Maintain ticket updates and provide timely updates to customers;

· Maintain and contribute to the Knowledge Bank used by the Technical Support team;

· Prepare user manual for customers;

· Aggregate and provide key customer insights and serve as a liaison between customers and Software Engineering/Product Development team;

· Able to pick up IT-related skill set that will be useful;

· Complete assigned tasks in a timely manner to meet expected turnaround time.

Requirements:

· At least Professional Certificate/NITEC in Computer Science/Information Technology or equivalent;

· Experienced in providing Software technical support for web applications as Tier/ Level 1 for at least 1 year;

· Responsible and strong attention to detail;

· Polite and Customer service-oriented;

· Good communication skills using English to customers as well as colleagues;

Rewards & Benefits

· Annual Leave, Medical Leave, Attendance Incentive

· Friendly working environment

· Remuneration: attractive salary package (Negotiable based on experience)

· 5 days working week

· Reward will be given based on performance

We are a result-orientated company. To us, delivering work on time and accurately is the most important key to valuing an employee. We are looking for energetic and committed personnel who are self-motivated and willing to learn. We want the employees to grow together with the company.

If you would like to apply for this position, please kindly send your CV with the following information to [email protected]:

• Reason for leaving your current job

• Last drawn salary and expected salary

• Notice period

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Overview

The Machine Operator team of Card Centre performs card personalization of Bank and NETS cards through the card personalization machines. The team ensures the daily required quantities of cards are fulfilled for the different Banks.

Key Responsibilities

• Responsible for performing card personalization using the card personalization machines
• Meeting service levels of customers (ensuring timeliness and accuracy at work)
• Planning and coordinating with the entire Production
• Performing stock taking of collaterals
• Other ad-hoc duties

Requirements

• Minimum GCE O Level
• Prior working experience in production line would have a priority
• Comfortable in shift work and able to work on weekends
• Candidate must be comfortable handling machinery
• Candidate must be able to lift boxes up to 25kg
• Should have basic computer literacy

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace.

We are dedicated to providing exceptional products and services to our valued customers. We are a dynamic and growing company that thrives on delivering excellent customer experiences. As we expand our team, we are looking for a friendly, professional, and detail-oriented Customer Service Assistant to support our customer service department and help maintain high levels of customer satisfaction.

Job Summary:
The Customer Service Assistant will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and in-person interactions. The role requires a problem-solving mindset, strong communication skills, and the ability to manage customer inquiries and concerns in a timely and efficient manner.

Key Benefits:

• Inclusive & Collaborative Work Culture
• Competitive Compensation & Benefits
• Promote work-life balance
• Provide company transport at Admiraty MRT and Yew Tee MRT

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and in-person, providing clear and accurate information about products, services, and company policies.
• Issue Resolution: Address and resolve customer complaints, issues, and concerns with empathy and professionalism, ensuring a positive experience for every customer.
• Order Support: Assist customers with placing orders, checking product availability, tracking shipments, and processing returns or exchanges.
• Product Knowledge: Stay up-to-date on company products, services, and promotions to effectively assist customers and make informed recommendations.
• Record Keeping: Maintain accurate customer records, document interactions, and update order statuses in the company’s customer service management system.
• Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure smooth order processing, product availability, and timely deliveries.
• Administrative Support: Assist with general administrative tasks such as filing, organizing, and maintaining customer service records and reports.

Qualifications:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional under pressure, especially when dealing with challenging customer situations.
• Proficiency with office software (Microsoft Office, Google Workspace) and customer service management systems (CRM) is a plus.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Positive attitude, team player, and willingness to learn.

Other Information:

• Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1.00pm)
• Transport provided at Yew Tee MRT Station / Admiralty MRT Station

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment