Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Saturdays & Public Holidays
• Alternate Saturdays (9.00am to 6.00pm)

Key Responsibilities

Main Duties:

As company’s host, acts as a manager of first impressions, ensuring that our customers have a memorable experience entering the company’s Experience Centre. The host reflects our values and embodies our brand, setting the stage for the visitor’s experience. The host helps assess customers’ needs and the reason for their visit. At the same time, they are our showroom guides, helping customers find their way around the showroom so that they can browse with confidence.

Greeting the customer

1. Providing a warm welcome to each and every customer entering our experience centre, making them feel at home

2. Asking customer for their beverage of choice and serving them upon arrival

3. Managing large customer numbers during high traffic in the experience centre

4. Asking customers whether they have scheduled an appointment/test drive and registering correspondingly in lead management system

5. Pulling up and informing our Sales Expert of customer profile if customer is already registered with the company.

Guiding the customer and optimizing their experience

6. Helping customers gain the immersive company’s experience that is right for them, while giving them an overview of the showroom

7. Setting the stage for the experience by performing a high-level assessment of needs at first contact in order to direct customers to the appropriate experience

8. Conducting quick showroom tours at slow traffic

9. Guiding customers to the relevant responsible Expert

10. Performing first-level troubleshooting for dissatisfied customers and directing them towards the right contact person in the experience centre

Serving as a brand ambassador

11. Being the first point of contact and introducing customers to the company through high-level snapshots of brand/product offerings, building anticipation of what is to come

The Host contributes to the team in the following ways

1. Making sure the customer journey starts smoothly

2. Capturing and transferring basic data to back office and Sales Experts

3. Maintaining an overview over the team and communicating needs and resources within the team

4. Actively utilizing times with lower traffic in the showroom for tasks that are not customer centric

5. Searching actively for open tasks during low traffic in the showroom

6. Supporting reception in providing phone service

7. Being the one responsible for the showroom, including exhibition organization together with Sales Experts, and upholding quality standards with regard to appearance

8. Planning the exhibition area in coordination with Sales Managers and Sales Experts to ensure the demonstration vehicle selection is always optimized and up to date with new products and technologies

9. Support all customer experience facilities in the House of Progress as golf and racing simulator

Requirements

Formal Qualifications

1. The ideal candidate has prior experience in automotive retail as customer service staff or has exhibited success in hospitality or the service industry as someone who receives customers upon first contact.

Social skills

2. Customer and team-oriented

3. Highly service-oriented

4. Exceptionally helpful and caring towards others and understanding of their needs

5. Honest and authentic nature to instil trust in the customer

6. Very responsive and accommodating towards queries or requests of customers

7. Resilient and self-confident in their abilities, particularly when dealing with challenging customers.

Drive and autonomy

8. Highly self-motivated individual that is determined to follow-through on their tasks

9. Conscientious individual with a strong sense of duty that is reliable and responsible, and can be trusted to fulfil their duties.

10. A passion for the automotive industry and a commitment to support other team members during low traffic periods

11. Highly organised and thorough, keeping experience centre looking representative of the Company’s brand at all times, and accurate when working with customer data

Specific qualities

12. Embody the values of the Company’s brand with the right attitude and competence

Additional Requirements

13. Ability to work evening hours, weekends and holidays

Working Hours: 44 hours per week with shifts assigned on a roster basis by the reporting manager

Job Scope :

- To install a highly automated high vacuum CVD/PVD systems in a cleanroom environment at customer site.

- Assist in any system upgrade work at customer site at short notice.

- Support system warranty standby as plan out by Lead Engineer.

- Report promptly on the development of his fieldwork or system issues faced to Lead Engineer with clear and precise information.

- Active participation in meetings and conference call as necessary

- Other ad hoc duties

Requirements:

- Diploma / Degree in Engineering or equivalent.

- 1 - 2 years’ of relevant experience

- Fresh graduates without experience are welcome

- Experience in equipment installation in a cleanroom environment

- Excellent troubleshooting capabilities

- Knowledge of PLC

- Able to work independently with minimum supervision

- Able to commit to OT when necessary

- Able to travel for work regionally

- Perm position

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

• End user support
• Assist in Operating Systems Migration and related support.
• Support, troubleshooting, diagnosis of hardware and software problems.
• Handle all problems associated to End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• To guide, update and follow up to end users.

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• At least 1 year of relevant experience
• Knowledge in IT Hardware
• Monday to Friday (9am to 6.30pm) work near Raffles Place MRT
• Bank working enviroment
• Salary $2700 to $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Roles and Responsibilities

Leadership and Centre Management

• Oversee the daily operations of the preschool, ensuring it meets the requirements set by ECDA and SPARK accreditation standards.
• Lead and inspire a team of educators and support staff to uphold the preschool’s vision, mission, and values.
• Maintain a safe, nurturing, and stimulating environment that supports children’s learning and development.

Curriculum and Pedagogy

• Oversee the implementation of the curr and ensure alignment with the centre’s holistic, multi-sensorial curriculum.
• Support teachers in designing and delivering scaffolded and exploratory learning experiences.
• Monitor and evaluate teaching effectiveness and children’s developmental outcomes, ensuring alignment with curriculum objectives.

Parent and Stakeholder Engagement

• Act as the key liaison between the preschool and parents, fostering open communication and addressing concerns promptly.
• Organize biannual parent engagement sessions to update them on curriculum developments and provide opportunities to connect with the team.
• Build and maintain strong relationships with external stakeholders such as clinical therapists and enrichment programme vendors.

Compliance and Operational Excellence

• Ensure compliance with ECDA regulations, including licensing, safety, and health requirements.
• Prepare for regular audits and licensing visits, addressing feedback and ensuring records are up-to-date.
• Oversee enrolments, ensure optimal class sizes, and maintain accurate student records.

Strategic Planning and Quality Assurance

• Work closely with the management or board to develop and implement strategies aligned with the preschool’s goals and market trends.
• Drive efforts to work towards SPARK accreditation, enhancing the preschool’s reputation for quality education.
• Monitor and review policies and procedures regularly, ensuring alignment with the latest educational standards and industry practices.

Location: Novena / Orchard

Working Hours: 5.5 days work week
Mondays - Fridays: 9am - 6pm, Saturday: 9am - 1pm

Job Scope:

• Assist in registration of patients
• Booking of appointments
• Assisting in guiding patients to change / directing them to correct rooms
• Assisting nurses and radiographers when required

Requirements:

• Healthcare/Billing/Cashiering experience
• Training will be provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Working Days: 4 weekdays + 1 weekend
• Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
• Salary Range: $ 2200 - 2800
• Location: Tiong Bahru

Job Scope

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

• With Diploma in any discipline
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Restaurant Service Manager

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500 (depending on experience)

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Working Day: Monday – Friday (8.30am – 5.30pm)
• Working Location: Woodlands
• Salary: $2300 - $3,000 + Mobile Claim + Transport Allowance (Cab-charge Card)

Requirements:

• Possessed Diploma in Engineering or any equivalent qualification
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Willingness to travel oversea as required
• Training Provided

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Prepare sales documentation
• Any other ad hoc duties assigned

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Salary

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Able to communicate with Chinese-speaking guests
• Willing to do regular night shifts and will be entitled to night shift allowance.
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 15 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Summary:

In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities

Key Responsibilities:

Customer Service & Relationship Management:

· Develop strong product knowledge to make appropriate recommendations to our customers.

· Build and maintain strong relationships with students, parents, and other stakeholders.

· Deliver a professional and high-quality service experience in customer-facing roles.

· Identify customer needs and ensure they are addressed to maintain a consistently high level of service and satisfaction.

· Take ownership of customer issues, ensuring effective and efficient resolution.

· Play a key role in the customer support team, contributing to continuous process improvements that enhance customer satisfaction.

Administrative & Operational Support:

· Enrol new students and maintain an up-to-date student database.

· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.

· Liaise with vendors to order supplies and coordinate necessary services.

· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

Skills & Qualifications:

· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.

· Good interpersonal and multi-task skills.

· Willing to learn and long-term work /develop in the organization.

· Minimum 1-year customer service/administrative experience is preferred.

· Willingness to work flexible hours, including evenings and weekends.

· The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

· Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

This position reports to Assistant Director (Corporate Communications)

Main Responsibilities:

Corporate and Marketing Communications

• Support Assistant Director (Corporate Communications) in media relations work
• Assist in visits/courtesy calls by external parties
• Work with vendors to design and produce collaterals for branding/profiling
• Procurement of corporate gifts and managing corporate gift inventory
• Design and send EDMs (when needed)
• Updating content on ReCAAP ISC website

Social Media

• Support Assistant Director (Corporate Communications) in generating content to educate and engage followers on ReCAAP ISC social media channels (Twitter and LinkedIn).
• Photo taking and drafting social media posts to publicise the Centre’s events and meetings/engagements by ReCAAP ISC Executive Director
• Monitoring comments/responses to social media posts.
• Keeping track of and reporting on social media analytics to increase engagement and followers

Secretariat

• Support Secretariat work – e.g. drafting letters/official correspondences and reports, managing invitations for annual Governing Council (GC) Meeting of ReCAAP ISC, drafting meeting minutes, producing the Executive Director’s Report
• Copywriting and working with appointed vendors to produce ReCAAP 20thanniversary collaterals (e.g. logo, microsite, coffeetable book)

Requirements:

• Degree or diploma in communications
• Minimum 2-3 years of work experience; preferably in communications-related fields
• Excellent writing skills.
• Adept in social media/digital communications, including analytics and data measurement
• IT-savvy and proficient in use of design software (e.g. Canva)
• Proactive problem solver
• Self-motivated individual who is a team player
• Meticulous and results-oriented

About ReCAAP ISC

The Regional Cooperation Agreement on Combating Piracy and Armed Robbery against Ships in Asia Information Sharing Centre (ReCAAP ISC) is the first regional government-to-government agreement to promote and enhance cooperation against piracy and armed robbery against ships in Asia.

The Agreement entered into force on 4 September 2006 with 14 Asian countries as Contracting Parties, and the Information Sharing Centre was established on 29 November 2006. To date, 21 States have become Contracting Parties to ReCAAP.

To fulfil its vision as the Information Hub for combating piracy and armed robbery against ships in Asia, ReCAAP ISC enhances regional cooperation through information sharing, capacity building and cooperative arrangements.

At the 12th Governing Council Meeting in 2018, the Council announced that ReCAAP ISC has met the criteria to be a Centre of Excellence for information sharing in combating piracy and armed robbery against ships at sea.

ReCAAP ISC, an International Organisation, marked its 15th anniversary milestone in 2021.

Working location nearest MRT: Redhill

- Data entry Payrolls into system for clients ; Such As; Workday Salaries, OT, Claims Approvals, Cash-In-Lieu, Prepares IR21 & CPF Submissions.

- Create and Maintain Employees' Records in the Payroll System

- Assist in Other Admin & HR Duties

- Supervision & Training provided

Who we are

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 72 nationalities across the world.

In 2022, we raised $600M in Series F funding and we were also recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

Our APJ team has doubled in size this year and we are just getting started! To achieve our ambitious goals, we will be expanding our Enterprise Sales teams in Singapore, Australia, Japan and India over the next 2 years. We are keen to speak with motivated and talented people to explore opportunities together. If you wish to learn from the best and contribute your unique perspective to an industry leader, apply with us today and we will be in touch!

About the job

As an Account Executive, you'll join our growing APJ sales team to continue accelerating growth. You'll drive new business sales and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. Last year, we became the undisputed global leader in experience analytics - are you ready to join us and be part of what's next?

What you’ll do:

• Manage a team of CSMs across APJ
• Proactively recruit, enable, and retain a high performing team in alignment with the Contentsquare spirit. You inspire, coach and engage your team to achieve above and beyond their goals.
• You create intimacy amongst team members and business partners to develop an environment of trust where people can grow and thrive.
• Establish and implement a strategic business plan to ensure Contentsquare customers in APJ are consistently receiving value and are renewable.
• Through your team, you deliver the gross retention + net-dollar expansion number for your assigned book of business.
• Coach and develop your team members to become best in class Customer Success Managers
• Drive internal collaboration and open communication between Customer Success, Services, Product, Support and Sales.
• Build and maintain strong, long-lasting customer relationships.
• Create solid partnerships with customers to understand their business needs and objectives.

What you’ll need to succeed:

• Experienced in people and organization management (+5 years) in APJ market.
• You have the right skills to lead, manage and coach customer-facing teams.
• Demonstrate excellent listening skills, empathy and care of your team and customers.
• SaaS B2B Enterprise Customer Success Management experience in the digital analytics / martech industries
• The role will require a willingness to frequently travel across the region and globally to meet the needs of the job (key customer meetings, regional and global QBR’s etc.)
• Thorough understanding of enterprise account management and show a methodical approach to managing a territory.
• You have a track record of accurate forecasting in a SaaS organization. You lean into the administrative parts of your role.
• Display a Growth Mindset. You possess a curious approach to the business. You embrace continuous learning as a daily practice; you stay current on MarTech and SaaS thought leadership and best practice.
• You are Data Driven with strong business acumen that gives you great execution capabilities

Why you should join Contentsquare:

• We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done
• We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
• We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
• Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We offer many benefits in various countries -- ask your recruiter for more information

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Project Description:

For one of the largest banks we are looking for Senior Team member to help the bank to implement new technologies and speed up the delivery on various projects.

Responsibilities:

• Provide the intended technical line of Murex MX / Kondor Plus support.
• Manage configuration changes and deployments across non-production and production environments.
• Address and resolve client issues related to architecture, operating systems, network, JVM, and other infrastructure components.
• Work closely with internal teams and external vendors (Murex/Finastra) to implement changes and resolve issues.
• Replicate and document client-reported issues, offer configuration recommendations to customers, and provide the Engineering team with detailed information, including test cases, to facilitate permanent solutions.
• Optimize performance, including profiling Java applications and databases, as needed.
• Support and mentor team members by providing guidance and knowledge sharing.

Mandatory Skills Description:

• 7+ years of hands-on experience in application support specializing in Murex MX / Kondor Plus Platform
• Expertise in Murex and Kondor Plus platform configuration, management, and upgrades.
• Murex MX / Kondor Plus Production Support and Monitoring: Experience with Murex / Kondor Plus production support and monitoring.
• Oracle Database: Proficiency in SQL (query, execution plan analysis), Oracle database management and troubleshooting.
• ServiceNow: Familiarity with incident, change, and request management.
• Scheduler, API: Familiarity with Control M and API
• Linux/UNIX: Strong knowledge of Linux / UNIX environments.
• Strong abilities to analyze source code to identify the root causes of client-reported problems and report findings
• Ensure Adherence to SLAs and customer satisfaction
• Understanding of capital market products and front to back workflow

• Nice-to-Have Skills Description:• Good understanding of ITIL processes and its procedures

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Customer Engineer, you will partner with technical business teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions, optimize for results when in production and identify innovative ways to multiply the impact of the team as a whole.

Qualifications

Job responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth AI/ML expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and Partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Travel to customer sites, conferences, and other related events and act as a public advocate for Google Cloud.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in pre-sales and consulting, delivering technical presentations, and leading discovery and planning sessions with customers with defined scope and success criteria.
• Experience with frameworks for deep learning (e.g. PyTorch, TensorFlow, Jax, Ray, etc.) and using machine learning APIs.

Preferred qualifications

• Experience in building and deploying data and Machine Learning (ML) pipelines with a focus on automation.
• Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g. deep learning, LSTM, convolutional networks, etc).
• Experience in understanding customer’s existing software workloads, and the ability to define a technical migration roadmap to the cloud reflecting specific customer needs.
• Experience with prompt tuning and delivering successful prototypes.

Customer Service Executive (5 months contract)

• Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• $3200 to $3600
• 5 months contract role
• Diploma holder and above + At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

[Order Number: 891973]

Responsibilities

• Main Product is document scanner
• Regional technical support for ASEAN and South Asia Region
• Providing scanner itself and Enterprise Content Management Solutions by utilizing their Scanner and Data Server
• Post-sales support: providing technical support to partner or customer after purchasing our product.Assist Technical team of partner and customer to tackle and resolve technical issue
  able to dissemble and assemble scanner according to maintenance manual (training provided)
  train and enable service partner to provide post-sales support to end-user
  manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork
  installation and configuration of hardware and software products
  
• Pre-sales support: support sales activity as technical expertiseAssists sales team, partner or customer to win and deliver goals
  Demonstration of hardware and software product
  assist in integration of own product with 3rd party solution
  training and enable partner on pre-sales technical capabilities
  

Requirements

• Candidate must have at least 3 years of technical support experience in handling scanner products
• Proficiency in Chinese to liaise with Chinese speaking stakeholders
• Open to Oversea Travel when necessary

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

• handle employee relations matters, such as resolving conflicts, addressing grievances, and promoting a positive work environment.
• Develop and implement performance management systems to evaluate employee performance, provide feedback, and facilitate professional development.
• Identify training needs, design training programs, and coordinate employee development initiatives to enhance skills and knowledge.
• Ensure the organization complies with employment laws and regulations, and they stay updated on changes in legislation.
• Contribute to organizational success by aligning HR strategies with business objectives and participating in strategic planning initiatives.
• Promote a safe and healthy work environment by implementing health and safety programs and ensuring compliance with occupational health and safety regulations.