• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Island wide - Arrange Close to Your Home
• Working days: 5 days
• AOP & Private Premium Singapore Childcare & Preschool Centers

Job Requirements:

• Infant Care Teacher - Min. ACEY (EY2) / HCIC (EY1) / CIT with EYDF completed
• Assistant Infant Care Teacher - Ongoing ACEY / HCIC course or relevant experience

Job Scope:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center

1. Infant Care Teacher $2,800-$3,600

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks

2. Assistant Infant Care Teacher $2,000-$2,800

• To supporting the main Infant Care teachers. NOT required to take on teaching responsibilities
• To provide routine care for the of infants from 2 months - 18 months old
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:
• Greet customers, make suggestions, and present the menu
• Take orders and send them to kitchen staff via the POS system
• Ensure quality service in the dining room and when serving meals
• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing
• Take reservations and greet the take-out counter customers
• Organize your work and work area professionally
• Clean and clear the dining room tables
• Do all other tasks as required by the Manager

Requirements:

- With/without relevant experience in F&B Service.

- Training will be provided.

- Willing to learn

- Excellent customer service and hospitality skills

- Good communication and interpersonal skills

- Positive and approachable attitude

- Proficiency in English

Work Schedule:

- Able to commit 2 to 3 days per week (including one weekend)

- Working hours - Minimum 4 hours (Half-day) to Maximum 10 hours (Full-day) per day

between 10.30 am and 10.00 pm

- Staff Meal Provided (for Full day shift)

Salary:

^ Basic Hourly Rate: from Monday to Sunday = $11 - $13 (based on experience.

^ PH rate is 1.5x of your basic hourly rate

Locations (5 mins walk from station):

# Millenia Walk (above Promenade Station)

# Star Vista (next Buona Vista Station)

Able to start work immediately.

Event Period: 28 January to 31st January

Hourly rate: $14/Hour

Working Days: Multiple shift timing available

Able to choose own preferred timing!

Location: Islandwide (Currently left with North East and North Region)

JOB SCOPE

- Handle food preparation

- Serve food and beverages to consumers

- Ensure tidiness and cleanliness of the work environment and table

- Any other ad hoc duties assigned by Duty Manager

REQUIREMENT

- Must possess valid Food & Hygiene Certificate (Those without will need to attend course before event period)

For a prompt response, please WhatsApp + 65 6038 0513 with the following details:

· Position applied for: Service Crew

· Full name:

· Residential area:

· Available start date:

Please submit your updated resume in MS Word format by clicking the APPLY FOR THIS JOB button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Lai Wei Khang (Damon)

Registration Number: R23115430

EA Licence No: 24C2293

Job Details

Location: Farrer Park/ Jalan Besar

Working Hours: 5.5-Days Work Week

Work Type: Permanent

Salary: Up to $ 2,500 per month

What you will be working on?

• Greet customers warmly and provide assistance in a professional and approachable manner.
• Address customer inquiries about products, services, and promotions effectively.
• Support customers in their purchase decisions by understanding their needs and recommending suitable products.
• Maintain product knowledge to respond confidently to customer questions.
• Accurately process transactions for any sales
• Handle cash, credit card, and other payment methods securely and efficiently.
• Other ad hoc duties

What are we looking for?

• Singaporean only
• Minimum O-Level or Diploma in relevant discipline.
• Prior experience in retail or customer service is an advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website https://lentorambulance.sg for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, route planning , manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

• Attractive performance incentive and bonus
• Career advancement
• Salary commensurate with relevant working experience

Duties & Responsibilities

• Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
• Ensure accuracy of booking records
• Plan resource deployment according to project requirement
• Ensure operationality of crew and equipment
• Assign daily crew pairing and monitor crew movements
• Verify crew attendance and allowances
• Route planning for optimised vehicle efficiency
• Collect daily cash and ensure accuracy of cash records
• Perform any other office duties, as assigned by supervisor/manager

Requirements

• Any Diploma (minimum requirement)
• Good interpersonal and communication skills, multilingual is an added advantage (able to speak & write Mandarin is a bonus)
• Able to work in a fast-paced environment.
• MS Excel & WhatsApp knowledge
• Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
• Relevant experience in coordinating ambulance fleets (bonus)
• Training will be provided
• You may/will have roster Night duty and weekend duties monthly.

Work Location

• Link@AMK (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Candidate are advise to state your language capability clearly in resume/CV. Those with ability to speak and Listen in Mandarin is BONUS.

Location: Town area

Duration: 2 Months Contract (Extendable and Convertible)

Working hours: 9am to 6pm (Mon to Fri)

• Reception
• Mailroom Duties
• Staff Access Card Onboarding and Offboarding
• Daily Workplace Inspection
• Pantry and Stationary Tracking
• Other ad hoc duties assigned

Requirement

• Diploma in any field with prior administrative/receptionist experience

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Service Technician(Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2300 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Company:
Our client is a newly opened restaurant located in a 4-star hotel at Central of Singapore. With head chef from Tokyo, Japan, they are offering wonderful Japanese and French fusion cuisine.

Job Description:
- Greet customers and take orders accurately.
- Serve food and beverages promptly and courteously.
- Handle cash transactions and operate POS systems.
- Maintain cleanliness and hygiene in the dining and kitchen areas.
- Assist with food preparation and stocking supplies.
- Provide excellent customer service and address customer inquiries and complaints.
- Work collaboratively with team members to ensure smooth operations.

Job Requirements:
- Knowledgeable in alcohol like cocktails and sake.
- Skills in stirring and shaking cocktails are preferred.
- Able to work on weekends and Public Holidays.
- Good team player and self-motivated.
- Passionate about service and people.

Compensation:
- Working Location: 3 mins walking distance from MRT Chinatown
- Working hours: 8am - 9pm
- Working days: 5 days/week
- Meal allowance provided
- Annual Leave, Medical Leave, Opportunities for career advancement
- The opportunity to work in a prestigious 4-star hotel setting
- Starting with 11 days of AL

Are you passionate about providing exceptional customer service and eager to help others? We're looking for an enthusiastic Customer Service Specialist to join our team! In this role, you’ll be at the core of delivering a memorable experience for our customers. Please note, that this position requires flexibility during retail hours, including weekends and holidays.

Position Overview:

Reporting directly to the Branch Manager and Customer Service Supervisor, you will play an essential role in Caring Skin’s growth journey as we expand. Join us and be a part of our exciting success story!

Key Responsibilities:

Customer Assistance:

• Welcome and assist customers warmly, providing accurate information on products, services, and promotions.
• Act as a brand ambassador, embodying Caring Skin’s values and image.

Problem-Solving

• Address customer inquiries, concerns, and complaints promptly and effectively to ensure a positive customer experience.

Appointment Scheduling Support:

• Assist in maximizing appointment bookings and scheduling for customers efficiently and organised manner.

Product Knowledge and Enquiries:

• Stay updated on new products, services, and promotions to provide accurate information.
• Professionally handle walk-in customers, incoming calls, and email inquiries.

Team Collaboration:

• Work collaboratively within the branch and across departments to fulfil customer needs and enhance operational efficiency.
• Contribute to a positive team environment that values mutual support.

Customer Feedback

• Promptly handle customer requests and follow up to ensure satisfaction.
• Engage with clients on skin condition progress, treatment updates, and appointment scheduling.
• Gather and relay customer feedback to management for continuous improvement

Store Maintenance:

• Keep the store clean, organized, and visually appealing, including ensuring product displays are in order.

What You Can Bring to the Team:

• A strong focus on customer satisfaction and service excellence
• A resourceful, solution-oriented approach to problem-solving
• Exceptional communication and interaction skills
• Strong organizational, planning, and multitasking abilities
• A collaborative mindset that supports teamwork

Requirements:

• Open to Singaporeans only
• Minimum Diploma/Degree in any discipline
• At least 3-years of experiencein customer service or retail sales, ideally in a fast-paced setting
• Excellent verbal and written communication skills
• Strong problem-solving skills and adaptability
• Flexible availability, including evenings, weekends, and holidays
• A positive attitude and passion for outstanding customer service
• Interest in beauty and skincare is a plus!

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement within the company.
• Employee discounts on products and services.
• A supportive and inclusive work environment.

How to Apply:

If you are passionate about customer service and excited to join a growing team, we’d love to hear from you! Please click on apply or email to [email protected] or text to 8779 0917

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. Our goal is to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life both at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

You will get to enjoy:

• Referral Incentives
• AWS and Annual Performance Bonus
• Medical benefits
• Dental benefits
• External training and development opportunities
• Products and Services Benefits
• Convenient work locations (near MRT)

Job summary"Join Caring Skin as a Customer Service Specialist and be the friendly face creating unforgettable experiences!

Key selling points

• Opportunities for career growth and development
• Competitive salary and benefits package
• A supportive and inclusive work environment

LOCATION: BUANGKOK

BACKGROUND

Embark on a Rewarding Career in Welfare Home as an Personal Care Officer.

The Personal Care Officer will take care of the operation activities within the Home, ensuring smooth operation daily. The Personal Care Officer will also ensure the safe custody of the Residents and provide quality standard of care through the coordination of Home programs and activities. He/she will support the Management team in developing a flexible and sensitive approach to service delivery.

DUTIES & RESPONSIBILITIES

• Security and Maintenance of Home
• Safe custody of Residents
• Daily Welfare and Care of Residents
• Conduct daily Programmes and Activities
• Individualized Care Plan and Case updates
• Record, Administration, Incident Reporting
• Emergency Contingency Plans
• Able to work 3-rotating shifts (AM, PM and Night), including weekends

Technical Competencies:

• Collaborative Practices Across Disciplines and Sectors
• Emergency Response and Crisis Management
• Individual and Cultural Diversity

Core Competencies:

• Interpersonal Skills
• Problem Solving
• Service Orientation

Characteristics:

• Wiling to listen and learn
• Passionate with his work
• Independent in his line of duty
• Able to work 3 shifts including night duty

Responsibilities:

• Responsible for the care, supervision and management of a class of infants/toddlers (2 - 18 months) in accord with the goals and curriculum plan of the education centre.
• Plan, supervise and implement the programme for the class in accordance with centres policies and framework.
• Carrying out routine care duties.
• Create an open, friendly, and cooperative atmosphere in which children and parents feel comfortable and secure.
• Responsible for the safety and hygiene of the children.
• Provide experiences that promote individual expression through conversation, play, and creative interaction.
• Complete progress reports and prepare a developmental portfolio for each child.
• Ensure that parents receive adequate information about their childs progress at the centre.
• Assist the child in coping with anxiety during the transition phase (separation from parents when placed into infant care school)

Requirements:

• Certifications in Early Childhood Care & Education
• Possess Fundamentals or Certificate in Preschool teaching
• Experience in toddler care will be an advantage
• Passionate in nurturing infants and toddlers

Salary: Up to $4,000+ variable bonus

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Plan and manage staff schedules, including reshuffling due to changes or cancellations.
• Assist with rostering matters for various projects, ensuring efficient resource allocation.
• Handle stakeholder requests via group chats, ensuring prompt responses and resolutions.
• Correct worklog discrepancies together with the nurse manager
• Perform administrative tasks such as uploading appointment schedules, patient particulars, patient notes.
• Collaborate with team members to resolve operational challenges effectively.
• Undertake any other ad-hoc duties as assigned.

Requirements:

• Minimum 1 year of administrative experience, preferably in a healthcare or related setting.
• Proficiency in Google Sheets, Google Docs, Google Slides
• Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
• Ability to adapt to changing schedules and operational requirements, maintaining flexibility and composure.
• Flexibility to adapt to changing schedules and operational needs.
• Experience in scheduling and logistics coordination is an advantage.
• Strong communication skills, with the ability to work independently and as part of a team.
• Able to commit 6 days per week

• Direct customer service interface ensuring high service and support standards to achieve clients expectation
• Handles general reception and administrative duties
• Provides customer service support to in-house tenants and attends to client service request, feedback and complaints
• Assist in the daily operation of the Business Centre
• Assist in procurement, inventory control, simple invoicing and month end records and reports closing
• Assist in simple IT and office setup work

Details:

Permanent Position

Alexandra

Mon-Fri Office Hours

Up to $2,900

Responsibilities:

• Provide support for Corporate Fleet on day-to-day functions eg. registration/de-registration of corporate vehicles, follow up on renewal of fleet cards and credit card expiry date, blacklisting requests and tracking of refunds etc.
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Provide accurate and complete information by using the Power BI system, Corporate APP portal
• Build sustainable relationships and trust with corporate customer accounts.
• Manage and address any corporate customer complaints or an issue with product or service by providing appropriate solutions and alternatives.
• Work closely with internal stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports for reconciliation purposes for corporates customers
• Generate reports for senior management eg. monthly reports to MAS
• Follow up on bad debt collection from corporate customers
• Perform any other duties assigned from time to time.

Requirements:

• Proven customer support experience and stakeholder management
• Excellent verbal and written communication for internal and external interactions.
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Strong organisational abilities to manage schedules, files, and tasks efficiently.
• Effective time management and prioritisation skills.
• Attention to detail in handling documents and data entry.
• Active listening skills to understand and address inquiries effectively.
• Ability to convey information clearly and concisely.
• Professional phone etiquette and interpersonal skills
• Flexibility to adapt to changing priorities and handle unexpected situations.
• Critical thinking skills to offer innovative solutions.
• Ability to work under pressure and meet deadlines.
• Competence in using various software applications and online tools.
• Proficiency in email and internet communication.
• Proficient with computer skills eg. word, excel

Interested applicants, please click apply now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Description:

• Greet members & guests professionally and courteously
• Schedule appointments and manage the calendar
• Check in all members and guests for appointments
• Assist members with rental or demo clubs
• Charge accurately through Point-of-Sale (POS) system
• Maintain a clean and organized reception area
• Liaise with Food & Beverage Team to ensure the needs of members & guests are met
• Prepare end of day POS register
• Assist in quarterly stock count

Job Requirements:

• Computer literacy & proficiency in using POS systemm will be advantageous
• Preferred background in service industry, hospitality, or retail sectors
• Friendly, approachable, and customer-oriented with a professional appearance
• Good organizational skills with attention to detail
• Willing to work on rotational shifts and weekends

HOW TO APPLY:

Please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Job Responsibilities:

· Contractors management

· Create and Foster conducive environment for attracting, retaining and developing Service Partners

· Interview & provide training to engineers in technical skills

· Administrative support e.g. Patching, verifying of service reports & invoicing

· Follow up payment with Service partners

· Develop program to accelerate repair sales and contract retention from Service Partners

Requirements:

· Diploma/Degree in Mechanical Engineering

· Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

· Experience supervising subcontractors

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW.

Only shortlisted applicants will be notified.

Perform a range of support tasks in the supply chain of business operations and logistics and provide assistance to team members.

Skillset

• Computer literacy: Data entry and typing, Sales/Ops Support Specialists need to have knowledge of basic spreadsheet and word files
• Customer service: should have strong professional etiquette and establish relationships
• Communication: Ability to communicate clearly and simply
• Problem-solving: Through critical, logical and creative thinking
• Ability to multi-task, operate under pressure and work as a team

Job responsibilities:

· Perform daily warehouse duties not limiting to Inbound (including break-bulk; re-packaging), Outbound (pick/pack), goods handling responsibilities

· Assist in basic stocktaking and inventory checks

· Maintain warehouse management system and general housekeeping duties

· Adhoc duties as advised by Supervisor

Requirements:

· GCE 'O' Level/ ITE or equivalent

· Familiar with inventory management & control procedure of indent, receipt, issue, storage & maintenance

· Emailing & Communications skills

· Candidates with relevant experience advantageous

· Meticulous and able to work within tight schedule

· Basic Excel knowledge

Location: Singapore (with the flexibility to work from home) and come to office as and when required.

We are looking for someone with CAT-2A Clearance

Required Skills:-

Database: HANA, MS-SQL

Operations: 24x7

Responsibilities:

• Database Incident Management, Event Management, Outage Management & Service Request Management
• Root Cause Analysis
• Support standard/non-standard Build activities
• Provide Database support to RDBMS such as HANA Database
• Supporting Backup & Recovery
• Alert handling and optimization
• Decommissioning of system/server as needed.

New Life Community Services (NLCS) is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.

The Centre Manager (CM) primarily reports to the Head of Silver Care, and CM’s main role is to manage the Silver Care centres.

Roles and Responsibilities:

Organisational Values & Compliance

• Uphold and promote NLCS policies, mission, and values in all aspects of Centre operations, ensuring alignment with organisational objectives.

Programme & Service Management

• Lead the design and delivery of the Centre's core programmes, including Active Ageing, Befriending, Referral services, and Outreach initiatives to meet community needs.

Community Partnerships & Outreach

• Cultivate and maintain strategic relationships with community partners to establish service linkages and extend the Centre's support network.

Volunteer Management

• Oversee volunteer recruitment, training, and matching processes, connecting volunteers with seniors in need of befriending, and activity support.
• Implement best practices in volunteer management to ensure quality experiences and positive impacts for both volunteers and clients.
• Empower active seniors to volunteer and support other vulnerable seniors through meaningful engagement in these programmes.

Staff Development & Supervision

• Manage staffing, including manpower planning, performance evaluations, and required training, while fostering a supportive environment that encourages mentorship and professional growth.

Mandatory Compliance & Safety Standards

• Ensure full compliance with health, safety, and regulatory standards, including the implementation of emergency preparedness plans and regular safety audits to safeguard the well-being of all.

Data Management & Reporting

• Maintain accurate data collection on clients and programmes, adhering to data protection policies.
• Prepare monthly reports for the management and statutory board accurately and timely.

Policy Development & Quality Improvement

• Contribute to the development and enforcement of policies, procedures, and standards that enhance programme quality and promote healthy aging.
• Lead initiatives to improve Centre systems, operational processes, and risk management practices.

Strategic Leadership & Operations

• Support strategic planning and operations for the Active Aging Centre, ensuring alignment with organisational goals and community needs.
• Contribute to the annual strategic plan, budget proposals, and reporting processes to guide and strengthen Centre performance.

Requirements:

· Minimum 3 to 5 years of relevant experience.

· Passionate about working with seniors and volunteers.

· Team player with strong communication, interpersonal, and organizational abilities.

· Ability to lead in a collaborative and dynamic environment, fostering teamwork and growth.

· Strong sense of agility and adaptability, able to handle diverse challenges and changes.

· Able to work under pressure and deliver results, showing resilience and focus.

· Proficient in Microsoft Office applications for efficient administrative work.

Responsibilities

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers

• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard

• Relevant Experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system

• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)

• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region

• Establish a plan of action to resolve the problem and implement the network solution

• Support change requests for network solutions & services

• Manage automation of deploying network infrastructure with other teams including country IT

• Assist in IT project planning, coordination, and implementation in the region

• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)

• Participate in new business initiatives (e.g., digitization) as a Network SME, Implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.

• Manage and coordinate with vendors in achieving KPIs in system operations.

• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements

• At least Diploma in Computer Science or its equivalent disciplines

• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors

• Minimum 5 years’ experience supporting regional network operations and implementation

• Proficiency in network protocols and security, Azure/AWS Cloud.

• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)

• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

• Cisco (CCNA / CCNP), CCIE ,CCNP or other network certifications is preferred.

Licence no: 12C6060

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

5 days work

Salary average monthly $3500 TO $4200 before OT pay

Shopping mall hours

Blue line MRT

Prefer to have F&B experiences

- Benefit: Dental, medical, bonuses up to 2months , career progression, staff discount, start from 10days annual leave, AWS

- this company has more than 10,000 staff

- top and btm uniform provided, no need to bring home, company help you wash

Job Description

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service.

• A Client Care Support is responsible for Voice Channel only.In this role, you are expected to:
• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications
What you will need:

We are looking for an individual who brings experience, a curiosity about payments, is results-driven, and client focused. As a candidate, you should have:

• Diploma in any relevant discipline
• Strong customer service skills and orientation
• Requires a minimum of 2 to 4 years' experience in a customer service environment
• A minimum of 2 years in a Contact Center environment
• Strong verbal, written and interpersonal skills required
• While this is an individual contributor role, the candidate should also have a demonstrated ability to work collaboratively to achieve results as part of an effective team
• Fluent in Korean language to support the Korean speaking customers
• Must be able to work on fixed shift of 3 PM - 12 AM midnight shift and be able to commit on public holidays and on weekends (off-days on weekdays)

What will also help:

Working knowledge of the payment industry and Visa’s business
Experience working in the travel and hospitality and call center environment preferred

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.