The Service Operations Engineer provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the ERP systems.

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Support vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Verify that passengers' documents are all in order for flight check-in.
• Front-desk duties at exclusive premier lounges.
• Meet and greet passengers at lounges reception.
• Assist passengers with special needs when required to.

Requirements:

• Local NITEC or Higher NITEC (Service, hospitality, tourism or related disciplines preferred)
• Candidates with Local Diploma will be considered for Officer role.
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire IT Service Management Officer (SMO) - Messaging. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – IT Service Management Officer (SMO) – Messaging

You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

Responsibilities

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

L1 Support Engineer - Contract 1 year (FIRM) +1 year (OPTIONAL)

ROLE & RESPONSIBILITIES

a) Incident Logging and Ticket Handling: Log and process incidents, issues, and service requests submitted by users through phone or email in an incident management tool, resolving them in a timely and effective manner according to internal SLA. Maintain accurate records of issues and resolutions to help improve future support processes.

b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets,

software installations, network connectivity and end-user computing (EUC) problems.

c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or vendor(s)) when necessary.

d) Customer Service: Ensure a positive user experience for staff and guests by maintaining a professional and helpful demeanor.

e) User Account Management: Create, modify, and delete user accounts across various systems, ensuring proper access rights and procedures are followed. This includes setting permissions, resetting passwords, and ensuring compliance with client policies. Provide new staff with their account(s) on their first day, and ensure that all resigned staff have their accounts deleted / submitted for deletion (eg. to AIC) on their last day when they return their laptops.

f) IT Inventory Management: Oversee and maintain an accurate inventory of IT assets, including hardware and software. This involves tracking the location, quantity, and status of assets, as well as monitoring software subscriptions and licenses to ensure compliance and avoid unnecessary costs and/or lapses. Ensuring sufficient assets are available for replacement, recommend tech refresh for equipment.

g) Device Management: Onboarding/Offboarding and assignment of User Devices (eg. mobile phones, tablets, laptops, etc.) on client’s MDM and other platforms for device management. Conduct regular checks and preventive maintenance on VMs, mobile phones and laptops to ensure serviceability; coordinate with vendors to facilitate/effect

repairs on devices as necessary.

h) Onboarding and Offboarding: Prepare/process IT assets such as laptops, desktops, and peripherals as they are acquired/procured; and conduct early setup of assets for new staff members before they are onboarded, with all necessary software and access

permissions configured. Safekeep and manage the return of IT assets from staff members who are offboarded, ensuring data is securely wiped and assets are ready for reallocation.

i) IT Asset Issuance: Manage the issuance and tracking of IT assets such as laptops, desktops, peripherals, licenses, and system accounts/access. Ensure proper documentation and inventory management to maintain accurate records of asset allocation and returns.

QUALIFICATION & SKILLS

• Higher NITEC in Electrical, Electronics, IT, Diploma, or equivalent.
• Relevant experience in IT system support and hardware maintenance.
• Minimum of 5+ years of L1 technical support experience in a large corporate infrastructure.
• Support experience in Active Directory, Entra, Intune; and use Fresh Service for ITSM and inventory, Windows servers, Hyper-V, Azure.
• Strong communication and interpersonal skills. Self-starter, self-motivated, and critical thinker who embraces challenges.
• Ability to work responsibly, independently, and in a team.

Job Description

• Provide front desk duties to clients at the Concierge and main reception by greeting, welcoming, and directing clients to assigned meeting rooms
• Provide front desk service to clients and internal staff
• Managing and maximizing the meeting room resource in booking system
• Assist external/internal clients and walk-in with general enquiries
• Ensure meeting room facilities, fixture, amenities, and equipment are well maintained in proper working condition
• Liaise with Admin support team to setup and turnover meeting rooms / venue before and after events
• Assist with taking and serving beverage orders
• Assist with other administrative duties

Qualification:

• Minimum GCE 'N' / 'O' Level
• Proficient in MS Office
• Good interpersonal and communication skills
• Able to work under stress, tight schedule and handle multi tasks
• Able to commit for 12 month duration
• Able to start work immediately or within short notice period

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

KTV Service Crew

Locations: Yishun, Pasir Ris, Chinatown, Orchard
Working hours:
6 days per week - Rostered shifts
- 6.30pm to 3.30am
- 4pm to 1.30am / 2am
- 9pm to 7am
Salary: $2300 - $3000 + Transport Allowance, Performance Bonus, Night Shift Allowance

Job scope:
- Handle phone calls for reservations and enquiries.
- Greet and direct guest to designated room.
- Record orders, serve food and beverages.
- Provide basic technical support (mic checks, karaoke system checks).
- Comfortable with handling alcoholic beverages
- All other ad-hoc duties assigned by superior.

Requirements:
- Comfortable with handling alcoholic beverages
- No experience needed, training will be provided

EA Personnel Name: Rain Lee
EA Personnel No: R24123877
EA License No: 24C2542

• Customer Service cum Receptionist
• (1 year contract - renewable)
• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback / complaints / inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Nearest MRT: Bedok
Contract Duration: Immediate – 31 Mar 2025
Working Hours: 8am – 5pm (Monday to Fridays)
Basic Salary: $14 per hour

Job Responsibilities:

· Assist with walk-in enquiries

· Manage e-kiosk and generating queue tickets for walk-in customers.

· Crowd Control

Job Requirements:

· GCE O Levels and above

· Comfortable with handling frontline customer service.

· Good communication skills.

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

• MNC
• 6 Months Contract
• Basic $2000 - $2500
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers
• Working on weekly reschedule reports from customers (pull in, push out and cancellation requests)
• Inventory Management on buffer stock
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws
• Maintains and updates electronic and/or hard copy records as required
• Other duties as assigned

Requirements:

• Diploma in Logistics / Supply Chain Management or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

1. Reception duties - Handle calls (within 3 rings), walk-in enquiries, goods receiving, school mails, parcels dispatch etc.
2. Retrieve phone messages and inform respective personnel (first thing in the morning).
3. Attending and addressing pupils’ needs.
4. Assist staff in the loaning of resources.
5. Assist staff in the conducting of surveys.
6. Sorting and ensuring the uniform cupboard is neat and tidy.
7. Any other admin duties or task assigned by Admin Manager (AM), Admin Executive (AE), Operations Manager (OM), School Leaders (SLs) and Key Personnel (KPs)
8. The School may request staff to be involved in urgent and important duties, e.g. During Evacuation, Emergencies.

Requirement:

• Good communication and inter-personal skills
• Proficient in MS Office
• Fluent in written and spoken English and another language
• A team player who works well with other colleagues

Duration/ Working hours:

1 to 2 months

· Mondays to Thursdays: 7:00am to 4.00pm, inclusive of ½ hr lunch break

· Fridays: 7:00am to 3.30pm, inclusive of ½ hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

** We regret to inform only shortlisted candidates will be notified.

Benefit:

• Yearly Increment
• Yearly PWM Bonus
• CPF contribution
• Gross salary payment 2 times per month
• Medical / Dental claims
• Yearly Cleaner’s Day appreciation & gifts
• Career progression/development
• Training provided
• Uniform provided

Job Scope:

• Floor care & surface care (vacuuming, mopping, dusting, sanitizing, etc)
• Waste removal and daily trashing.

PFU Asia Pacific Pte Ltd ("PAPL") is assigned as the control center in managing scanner sales and marketing within Southest Asia region.

Join us as Technical Support Engineer to be an integral part of our regional sales team, helping to drive the growth of the Ricoh document scanners.

Responsibilities

1.Post-sales support :

- Provide technical support to partner or customer after purchasing our product.

- Assist technical team of partner and customer to tackle and resolve technical issue.

- Dissemble and assemble scanner according to maintenance manual(training will be provided).

- Train and enable service partner to provide post-sales support to end-user

- Manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork.

- Installation and configuration of hardware and software products.

2. Pre-sales Support :

- Support sales activity as technical expertise.

- Assist sales team, partner or customer to win and deliver deals.

- Demonstration of hardware and software product.

- Assist in integration of own products with 3rd party solution.

- Training and enable partner on pre-sales technical capabilities.

- slight experience in programming will be advantage.

- Occasional overseas travel is required.

(Average 1 trip per quarter. Mainly to ASEAN, South Asia countries, or Japan)

We appreciate all applicants for their interest in this opportunity. However, only those shortlisted for interview will be contacted.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Payment collection
• Discharge patients
• Conduct financial counselling for inpatient stay/charges
• Schedule appointments for patients
• Any other duties assigned

Requirements:

• Minimum NITEC / Diploma in any courses
• No experience needed, training provided

Working hours:

Able to work any 2 shifts or 3 shifts

Able to work any 5 days in a week

Govt Hospital

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Training Officer - Special needs

(Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: S$ 2,600 - 3,000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from i
• development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

School Coordinator (Retail / Music Industry)

• Location: Jurong East
• Working days: 5 days (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
• Weekend: 8.45am to 6.15/7.15pm
• Salary: $2200 - $2800
  
  Key Responsibilities: -
• Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
• Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
• Assisting in organizing events/roadshow to promote Yamaha’s products.
• Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
• Ensure smooth operations of music school.
• Assist with the requisition for stores’ stock replenishment and ensure that an adequate level of stock is maintained at all times.
• Perform any ad-hoc duties or projects as assigned.

Requirements: -

1. Candidates must possess at least 1-2 years’ experience in retail industry.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

· Ensure daily opening and closing duties in the outlet are properly executed

· Supervision of food preparation and food production to ensure food quality standards are met company SOP

· Ensure kitchen operations, food safety and hygiene standards as set in our SOP

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Train and demonstrate cooking techniques and proper equipment usage to staff

· Responsible for employee's performance and discipline

· Manage stock levels of food and other related utensils and cutleries

· Manage inventory control ,usage and minimise usage

· Maintenance of restaurant equipment

Job Requirements

· Minimum GCE N-Level or ITE qualifications Minimum 3 years working experience in F&B or relevant experience

· Specialize in Vietnamese cuisines, including traditional dishes. Demonstrate advanced dry heat cooking techniques, seasoning techniques, knife skills and food presentation skills

· Fully responsible for taste, quality and hygiene of the food produced.

· Able to work in warm, oily and humid environment

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution) is preferred.

Responsibilities:

Sales Strategy and Growth

• Develop and implement strategic sales plans to meet revenue goals, oversee P&L management, and drive market share growth across Singapore, Malaysia, Indonesia, and other Southeast Asian regions. Identify key growth opportunities, devise market-entry strategies, and set objectives aligned with our focus on sustainability and modular infrastructure. Lead complex sales cycles in mission-critical sectors such as data centers, government, healthcare, and commercial industries, utilizing expertise in integrated power protection solutions.

P&L Management

• Take complete ownership of the office’s P&L, encompassing revenue generation, cost management, and overall profitability. Develop budgets, track expenditures, and execute strategies to enhance financial performance. Prepare and present P&L reports to management, highlighting opportunities for financial improvements and operational efficiencies.

Regional Leadership and Market Development

• Lead and manage sales operations for the Singapore office while overseeing regional sales activities in Malaysia and Indonesia. Build and maintain strong relationships with key stakeholders, including clients, channel partners, and industry influencers, to strengthen market positioning. Work closely with cross-functional teams (e.g., project, engineering, product management) to tailor offerings to regional needs and promote customized power solutions.

Client Relationship Management

• Serve as the main point of contact for clients, ensuring outstanding service delivery and high levels of client satisfaction. Assist clients in navigating the complexities of infrastructure design, installation, and maintenance, establishing the company as a trusted advisor for sustainable power protection solutions. Conduct regular business reviews to identify emerging needs and nurture long-term partnerships.

Team Development and Leadership

• Develop and mentor a high-performing sales team across regional offices to boost productivity, achieve sales targets, and maintain our commitment to excellence. Provide ongoing training and development for the sales team, promoting a culture of continuous improvement and knowledge sharing. Lead by example, working closely with the team on creating quotations, submitting proposals, negotiating, and securing deals.

Sales Forecasting and Reporting

• Track and report on sales and financial performance, delivering data-driven insights and recommendations to management. Ensure precise sales forecasting, pipeline management, and P&L accountability to facilitate strategic planning and optimal resource allocation.

Expansion and Innovation

• Identify and assess potential business opportunities in underserved Southeast Asian markets, creating entry strategies to drive revenue growth.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related field; MBA is a plus.
• 10+ years of experience in B2B sales, with a strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Proven track record of achieving sales targets and managing P&L within regional sales operations.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Exceptional leadership and people management skills with experience in regional sales operations.
• Strong financial acumen, with the ability to develop and manage budgets and P&L.
• Ability to travel across the region as required.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

•⁠ ⁠Client Engagement & Customer Service:

* Provide personalized advice to clients (brides, grooms, families, individuals) when they are considering to purchase our products & services, tailored packages, selecting outfits for photoshoots and events, helping them feel confident and comfortable.

* Engage with clients, ensuring clear communication, addressing their needs, and following up to maintain schedules ahead of significant events (e.g., weddings, photoshoots).

* Maintain excellent customer relationships to ensure satisfaction and return business.

•⁠ ⁠Reservation & Inventory Management:

* Oversee reservations, ensuring accurate scheduling and minimizing the risk of conflicts or double bookings.

* Keep the inventory records up-to-date and efficiently manage the company's products and accessories, maintaining their quality and condition.

•⁠ ⁠Product & Service Improvement:

* Collaborate with supervisors and colleagues to identify market demand, refresh product offerings, and enhance services.

* Provide input on how to add value to the business, such as suggesting new offerings or optimizing existing services.

•⁠ ⁠Marketing & Brand Growth:

* Actively participate in team meetings, sharing insights and ideas to improve workflow and achieve both short- and long-term business goals.

* Contribute to developing targeted advertising and promotional programs to increase sales and brand awareness.

* Work alongside directors and the sales team to create customer acquisition and retention strategies that will maximize profits, expand market share, and improve customer satisfaction.

* Support the development of brand loyalty programs, fostering long-term customer relationships.

Growth Opportunities:

•⁠ ⁠The successful candidate will have the opportunity to evolve within the company, taking on more strategic roles over time.

•⁠ ⁠⁠The position offers the chance to develop a deep understanding of brand strategy, customer loyalty programs, and product management, paving the way for future managerial positions.

Job Requirements:

• Minimum qualification: High school diploma or equivalent.

• Prior experience in customer service or the service industry is preferred.

• A strong interest in creating engaging social media marketing content will be a valuable asset.

• Interpersonal and communication skills with a passion for providing excellent customer service.

• Detail-oriented with the ability to manage inventory and scheduling to prevent booking conflicts.

• Able to work effectively as part of a team in a fast-paced bridal studio environment.

• Flexibility to work on weekends and public holidays.

• Positive attitude, willingness to learn, and ability to handle various tasks independently.

• Fluency in both Chinese Mandarin and English will be valued.

Customer Service cum Receptionist (1 year contract - renewable)

• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.