Job Description:

• Providing assisted enrolment to patients
• Guiding patients to enrol through HealthHub app for patients with Singpass
• Assisting patients to enrol through National CRM for patients without Singpass
• Onboarding patients, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments).
• Tagging patients on Queue Management System (QMS)
• Answering patients’ queries
• Any other matters assigned by the operations manager/operations executive at the clinic, or head office operations team.

Qualification:

• Min N/O level/Nitec/Diploma holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities

• Oversee the Superintendents'offices and Customer Relations (CR) centre
• Manage the CR assistant and office assistant
• Arrange entry pass, accommodation, transport, carpark and meal for customers
• Handle the visitor list, daily planner and Customer Feedback
• Prepare Customer Satisfaction Report
• Monitor inventory and verify invoices of vendors
• Support company events
• Take and collate project photos for publicity purpose

Job Requirements

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experience
• Training will be provided

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1 628437

(Islandwide transport provided)

Working hours

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Role:

• Diagnose and troubleshoot problems with marine engines, auxiliary engines, steering systems, and other related components.
• Carry out repairs on inboard and outboard engines, including work on fuel, cooling, and exhaust systems.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Job Description:
We are seeking a motivated and experienced Service Crew Supervisor to lead and manage our service team. The ideal candidate will ensure smooth daily operations, uphold excellent customer service standards, and maintain an efficient and motivated team environment.

Key Responsibilities:

• Supervise and coordinate the activities of the service crew.
• Ensure all staff adhere to company policies, procedures, and standards.
• Monitor and maintain high levels of customer satisfaction.
• Train, mentor, and provide feedback to service crew members.
• Manage staff schedules to ensure adequate coverage during shifts.
• Oversee cleanliness and organization of the work and dining areas.
• Handle escalated customer inquiries, complaints, and concerns professionally.
• Monitor inventory levels and assist in ordering supplies as needed.
• Ensure compliance with health and safety regulations.
• Report operational issues and performance updates to management.

Qualifications:

• High school diploma or equivalent (bachelor’s degree is a plus).
• Proven experience in the food service or hospitality industry, with at least 1-2 years in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to handle challenging situations calmly and effectively.
• Excellent organizational and problem-solving skills.
• Knowledge of health, safety, and hygiene regulations.
• Flexibility to work shifts, including evenings, weekends, and holidays.

What We Offer:

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• A supportive and collaborative team environment.
• Employee discounts and benefits.

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Overview

As a Admin Assistant cum Receptionist, you will assist the HR/Admin Manager in supporting the HR/Admin Department in the daily operation activities.

Responsibilities

1) Administrative duties such as attending to phone calls, visitors, courier services, mails processing, distribution of mails and activities logs and records.

2) Process General and HR/Admin correspondences as well as addressing General enquiries.

3) Assist in coordinating company events to facilitate smooth event execution.

4) Perform secretarial and administrative support such as hotel reservation, air-tickets booking, purchasing of pantry and stationery etc.

5) Ensure timeliness and completeness of data entries.

6) Provide supports to HR/Admin Manager.

7) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) At least a GCE “O” Level or equivalent with some relevant working experience in Human Resources and Administration.

2) Prior experience in Manufacturing/Construction Industry will be advantageous.

3) IT savvy with proficient in Microsoft Office application.

4) Independent, meticulous and positive attitude in learning.

5) Have a strong stakeholder focus and pleasant service-oriented attitude.

• Manage the performance and service quality of the CSO.

• Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.

• Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up.

• Performs quality audit checks on the CSO handling the programme. Audit checks should include account access, soft skills, knowledge management and resolving MoP’s queries in accordance with the provided resources.

• Train CSO based on the provided resources. Prepare competency quiz, test, and check-ins to ensure that CSO are provided with accurate information.

• Take ownership of team results, understand developmental needs, and provide support to the team.

• Work with respective stakeholders to ensure that all information is being cascaded accurately.

• Monitor the arrival pattern and highlight to the client in the event of any increase in queries.

• Conduct regular audits to ensure the quality of CSO appointed for the programme.

• Support and guide the CSO in their proficiency and knowledge of the programme.

• Provide assistance to CSO for complex cases and to communicate with the Ptcp/MoP whenever necessary.

• Provide feedback and recommendations on service delivery to the client.

Requirements:

• Ability to train the CSO on systems and programme-related information

• Self-driven with excellent interpersonal and communication skills

• Good communication skills in English

• Proficiency in other languages/dialects may be required depending on programme requirements

• Proficient in Microsoft Excel applications

• Ability to take the initiative, work independently, and accomplish tasks with minimal supervision

• Ability to work beyond operational hours, if and when required

• Ability to handle difficult interactions in a professional manner

• Possess Diploma qualification or above

• At least 2 years of relevant supervisory experience in contact centre, customer support and customer service function

• 5.5 day work week

Position Overview:

We are seeking a detail-oriented and proactive Operations Admin Assistant to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

Responsibilities

- Attend to walk-in patients and phone calls

- Appointment booking for patients

- Handle patient's registration and data entry

- Collection of payment from patients

- Handle insurance claims and accounting

- General administrative duties in the clinic, as assigned by the clinic manager

- Perform vision test e.g visual acuity (training provided)

Requirement

- Min Diploma/A Level Required

- Must commit for 1 year

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Description

Locations: Islandwide Singapore ( Can arrange near your house )

Salary:

Refueling Specialist Gross up to $1,900 (OT exclude)
Store Cashier Gross up to $2,175(OT exclude)

Benefits : AL , MC , HL

Working hours:

3 rotating shifts

• Morning shift: 7am to 3pm
• Afternoon shift: 3pm to 11pm
• Night shift: 11pm to 7am

Schedule:

Will prefer candidates with Fix Shift too

Job Description:

• Provide customer service
• Basic food preparation includes baking
• General housekeeping
• Any other responsibility from time to time
• Good to have relevant experience
• Able to converse in English
• Pumping petrol to the correct vehicles

Requirements:

• Able to work rotating shifts & 6 days/week (including weekends & PH)
• Ability to read & understand product labels
• Service oriented & team player
• Minimum 21 years old due to safety
• Pushing sales
  
  EA License No: 19C9611EA
  Personnel Reg No: R24123749 ( Yang Jiayu Aidan )

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Job Requirements

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirement

• Min. Diploma in engineering
• Min. 3years' experience as a service engineer in Lifescience/ Healthcare / Oil & Gas / Process industry.
• Knowledge in Electrical & instrumentation is preferred.
• Work experience in Process Instrumentation is a plus.
• Good team player.
• Customer service oriented.

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Summary:

• Women Gynae clinic
• Basic salary up to $4000
• AWS + Variable bonus
• 5.5 days work week @ 8.30am - 5.30pm, 9.00am - 1.00pm
• Location: Orchard (3 minutes walkable from Orchard MRT station)

Key Responsibilities:

• Answer phone calls, and respond to inquiries
• Liaise with patients about appointment scheduling and patient registration
• Process insurance claims, manage payment collections and issue invoice
• Assist with simple procedures in the treatment room
• Perform inventory stock check and place order if necessary
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Min 2 years of experience in specialised clinical setting
• Proficient in plato system, and medical insurance processing
• Bilingual in English and Mandarin in order to communicate effectively with Mandarin speaking patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

RESPONSIBILITIES

Patient Interaction and Customer Service:

Warm Welcome: Greet all visitors and patients with a friendly smile and courteous demeanor, making them feel comfortable and valued.

Queue Management: Efficiently manage waiting areas by providing visitors and patients with queue numbers, ensuring a fair and organized system.

Phone Etiquette: Answer and direct phone calls promptly and professionally, providing accurate information and assistance to the caller.

Text Communication: Maintain effective communication with patients through text messaging, providing appointment reminders, updates, and addressing inquiries.

Appointment Scheduling and Management:

Appointment Coordination: Schedule appointments efficiently, considering patient preferences, doctor availability, and clinic capacity.

Rescheduling and Cancellations: Handle appointment rescheduling and cancellations professionally, ensuring timely notifications and updates.

Reminder System: Utilizing our established appointment reminder process, in order to minimize missed appointments and optimize clinic efficiency

Administrative and Operational Tasks:

Payment Processing: Accurately process patient payments, ensuring correct billing and record-keeping.

Reception Area Maintenance: Maintain a clean, organized, and welcoming reception area, ensuring a positive patient experience.

Mail/Parcel Handling: Manage incoming and outgoing mail/parcel, sorting and distributing correspondence as needed.

Staff Support: Provide administrative support to other staff members, assisting with tasks as required.

Medical Records Management: Maintain accurate and up-to-date patient medical records.

Inventory Management: Assist with inventory control of medical supplies and equipment.

Data Entry: Enter patient information and other data into our clinic systems.

REQUIREMENTS

Minimum GCE 'O' LEVEL

Good customer service skill

Pleasant attitude

• Candidate must possess at least Primary PSLE Pass in English OR WPLN: Reading, Listening & Numeracy – Level 4
• Required Skill(s): Driving Licence Class 3
• ITE Skills Certified Course Sponsorship in Operating Prime Mover.
• Transporting Container from Point to Point inside PSA Port Terminal Only.
• Able to work OT and Flexi Rotating Shifts.
• Full-Time Staff Benefits with High Remunerations.
• All other enquiries are welcome including Forklift (Medium) Operator and for Wharf Operation Supervisor
• Contact 82338124 / 93820801 for an interview appointment.

We are hiring under Recruit Express Headcount : Call Centre Officer

Paya Lebar area

12 months contract

Up to $3,800 depending on experience with 1 month bonus

9am to 6pm Mon to Fri

Duties :

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary,premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned

*****************************************************************************************************************

Interested applicants please kindly SMS/ Whatsapp your particulars to 97125389, Shaun in the following format:

Name:

Residential Area:

Availability (When you can commence work and how long):

Indicate Job Tittle: Call Centre Officer (East)

Shaun Lim Tau Szen R2094941

Recruit Express Services Pte Ltd EA: 13C6614 *****************************************************************************************************************

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation seeks a passionate Adjunct Lecturer at the Teaching & Learning Centre.

The Teaching & Learning Centre (TLC) aims to help students thrive academically by promoting excellence and innovation in the teaching of the arts and supporting their learning needs through workshops and resources. Besides advising on programme and curriculum design, the centre also facilitates the adoption of digital technologies and resources that enable effective teaching and learning.

Key Responsibilities

The incumbent would be required to undertake contact/teaching hours per week in English and Communication programmes.

The role involves providing one-to-one and small group consultations for English Language (writing & presentation), as well as preparing and developing documents such as lesson plans and teaching resources/materials. You will be required to maintain high quality if teaching throughout the delivery of lessons, as well as provide timely formative and summative feedback to students.

You will be required to perform administrative duties such as prepare and maintain records relating to students’ progress, performance, and attendance and contribute to the review of the assigned component(s). To also mentor and provide academic care and support, including career guidance to students.

In addition, you will be required to keep to date on the development of disciple-related teaching practices and learning strategies, contribute to collaboration and research, preferably in the area of art/interdisciplinarity, as well as engage and teach in other courses within the Academy as appropriate, if required.

Requirements & Qualifications

You should possess minimally a Bachelor’s degree in Education/English Language/Communications or a related field, preferably a master’s degree, with a minimum 5 years’ of extensive academic and/or industry experience.

A strong command of the English Language (both written & spoken) is essential to succeed in the role.

A strong track record of research/practice, with actual or potential for research output in your chosen field and able to perform in a fast-paced environment, to adapt, multi-task and meet deadlines. You should be an excellent problem-solver with strong analytical skills.

A positive, enthusiastic, and results-oriented with the ability to engage students in their learning, as well as a team player with excellent communication, interpersonal, presentation and writing skills.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA to a new season of global recognition and shape the future of arts education in Asia.

Job Responsibilities

• Provide end users in PC Hardware & Software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software.
• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.
• Support & maintain company various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.
• Assist in user account creation/amendment/deletion based on user requests in ticketing system
• Maintain IT Hardware and Software inventory & asset tracking.

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines.
• 1-2 years of experience in IT field
• Good hands-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares).
• Solution-oriented, friendly, helpful, resourceful and able to multitask, troubleshoot and work independently .
• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

· Proficiency in Mandarin or Japanese.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.