Working Location: Tampines office
✔Company transport provided at designated point (Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)
✔Working Days : Mon to Fri
✔Working Hours : 8am to 5pm
Responsibilities:
• Manage planning methods and warehouse storage plan
• Supervise order fulfilment activities in compliance to rating principles as well as operator variations
• Execute operational plans in accordance to warehousing standards, policies and procedures
• Manage contingency plans for order processing operations
• Maintain quality standards (e.g. 5S+1, customer requirements and etc.)
• Execute resource plans within business activities (e.g. Equipment, manpower and etc.)
• Organise and coordinate continuous improvement activities and performance improvement strategies
• Monitor operational productivity and/or gaps to propose improvement
• Develop solution implementation by operationalising plans and measure performance
• Supervise order fulfilment activities and meet customers’ requirement
• Handling and manage customer complaint
• Develop measures to improve vendor management capability in the operation
• Manage teams at work (e.g. Overtime, resource planning, performance management, misconducts, on/off-boarding and etc.)
• Ensure billing to customer on time
• Manage WSH activities to ensure team’s compliance to requirements
• Operate systems, technology and electronic tools deployed (e.g. SAP, WMS & etc.)
• Ensure warehouse operations activities in optimization of Packaging materials, optimise waste management- reduce, reuse, and recycle materials
• Optimize energy consumption within the warehouse.
• Optimize transportation routes
• Implement water-efficient practises in cleaning and maintenance
Preferred background from 3PL and WMS knowledge.
This role is responsible for supervising order fulfilment. He/she is also responsible monitoring performance and ensures timely processing of customers’ orders. Being practical, he/she works closely with the operation teams, customer service teams and vendors / contractors to deliver results.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
