Main Responsibilities:

1. Grow sales of Pentair Commercial Systems products in South East Asia and other assigned territorie such as Taiwan to achieve sales target.

2. Develop and manage distribution partners and OEMs in the assigned territories.

3. Identify opportunities and develop/implement strategies to realize them.

4. Provide sales and budget forecast.

5. Provide product presentation/promotion program/training to channel partners and end-user customers.

6. Conduct field services and troubleshooting on site when needed.

7. Provide technical support internally with team & externally at customer site.

Qualifications:

1. Degree or diploma educational qualification with at least 5 years in a relevant sales role.

2. Experience in sales of foodservice equipment to quick service restaurants, chain stores and/or modern trade will be an added advantage.

3. Proven ability to develop and manage distributors and OEMs to achieve sales target.

4. Good communication and interpersonal skills and ability to work well with a multi-cultural environment.

5. High integrity and values of trust, reliability and discipline.

6. Self-motivated, energetic with excellent inter-personal skill.

7. Must be fluent in spoken and written English. Chinese language will be a requirement for Taiwan sales.

8. Willing to travel within the assigned territories.

9. Proficiency in Microsoft Office and Salesforce applications.

10. Sales experience in SEA region will be an added advantage.

Contract Period:

• 1 Mar 2025 to 28 Feb 2027 (2 Years) + Optional 2 Years (Subjected to client approval)

Deployment:

• Tuesday to Sunday (6 days Week) - 8.15 AM to 6.15 PM (including 1 hr lunch break)
• Monday - off
• Sunday and PH Compulsary Working
• If PH falls on Monday, will be working but leave in lieu will given given in another day.

Scope of Works:

1. Open and close up the gallery;
2. Attend to visitors’ requests, feedback, phone calls and emails;
3. Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
4. Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
5. Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
6. Stock take and replenish collaterals and premiums;
7. Pack SMG premiums for visits and/or events;
8. Manage simple troubleshooting for the gallery’s exhibits and infrastructure
9. Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
10. Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
11. Manage and schedule volunteers;
12. Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts;

Requirement:

• Basic First Aid with CPR AED Trained
• Proficient with MS Office
• Familiar with Risk Assessment and Escape Route and Emergency procedures

Team spirit and initiative are amongst your most prominent strengths, and you are motivated to develop a long-term career in Intellectual Property, in a multicultural work environment? Then we are looking forward to receiving your application!

Based out of Singapore, we are currently recruiting a leader for our IPSS team in APAC, with members spread across Singapore, the Philippines and Japan.

Your tasks

• Managing and mentoring the team responsible for our client’s intellectual property rights portfolios, and be responsible for administrative tasks such as data entry and docketing of IP related events of our clients' intellectual property rights portfolios. In particular, this includes the formal processing of patents, trademarks, designs and utility models in various IP Management Software
• Independent and responsible input of data into the internal system, intellectual property management software as well as administration, maintenance and monitoring of IP relevant data.
• Training of internal employees from within or other Dennemeyer locations with regard to formal processing of IP rights. Assign tasks to team members. Determine the completion timeline and monitor progress to keep the project on track and on schedule delivering the expected accuracy and quality.
• Manage the flow of day-to-day operations and monitor the productivity targets and financial and procedural accuracy standards as established by management
• Create and distribute reports to update the company on the team’s progress. Establish and maintain an appropriate level of communication with management to address potential issues and concerns and take preventive measures that ensure processing accuracy and quality
• If needed, provide support to other Dennemeyer Departments

Your profile

• Based in Singapore
• Several years of experience in the IP area and with a strong understanding of IP laws and regulations
• Knowledgeable in diverse IP management systems and docketing software Proven ability to lead and manage a team, always ensuring efficient workflow and high-quality output through structured feedback and training. Comfortable with setting specific, measurable, achievable, relevant and time bound goals for your team and ensuring follow-through
• Strong communication skills (written and verbal) to articulate clear and actionable feedback to your team and empathy skills combined with friendly, outgoing personality, creating a positive and productive team culture.
• Team collaborator with strong work ethic that includes identifying performance gaps and finding creative, effective solutions to improve both team and individual results including the ability to coach the team to reach their full potential even in high-pressure situations and lead your team through challenges without compromising on quality or customer experience
• Dependability and the ability to work independently and willingness to learn new skills
• Customer-focused attitude, with high level of professionalism and discretion and high service orientation
• Precise and autonomous way of working with high level of accuracy and attention to detail and with excellent organizational skills to manage multiple priorities and track deadlines
• Fluency in English is mandatory (written and spoken); additional APAC languages are considered as an asset

Join us and grow with us!

• Develop your long-term career within a fast-growing multinational company
• Enjoy working in multicultural teams and contribute to a diverse and international working environment
• Organize your lifestyle with flexible working hours
• Take the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processes
• Celebrate success together as one team
• Attend a tailor-made onboarding program as well as individual training & development opportunities
• Contribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment

• Resolve equipment faults at customers' premises and ensure timely resolution.
• Coordinate with customers and sub-contractors to manage add-on project activities.
• Track work progress closely to ensure adherence to schedules and quality standards.
• Guarantee timely delivery of materials and equipment for site installation or fault rectification, and conduct periodic maintenance for customers.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent,
• At least 2 years of experience in troubleshooting of card access systems, alarm systems, CCTV etc.
• Possess valid class 3 driving license.
• Comfortable with stand-by duty.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30am – 5pm
• Salary Package: Up to $3,000 + Transportation Allowance + VB
• Duration: Permanent

Key Responsibilities

• Execute service, installation, and troubleshooting assignments both in local and international locations.
• Oversee spare parts inventory control to ensure optimal stock levels and efficient operations.

APPLY NOW!!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine setup, installation, modification, servicing, troubleshooting, and repair.
• Comfortable with travelling
• Inexperience candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72367 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacture of Special Purpose Machinery
• Position Title: Customer Service Coordinator
• Working Location: Kallang
• Working Hours: Mon-Fri: 8am – 5.30pm
• Salary Package: Basic salary $2,500 - $2,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle invoicing, delivery orders, proforma invoices, packing lists, and related documents.
• Enter job-related information into the system.
• Coordinate daily with planners and customers for schedules and shipments, including logistics and courier arrangements.
• Update customer forecasts and generate reports.
• Perform other tasks as assigned by supervisors or management.

APPLY NOW!!!

• Preferred: At least 1 year of experience in customer service.
• Excellent interpersonal skills.
• Ability to respond quickly to customer needs.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72369 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Location: The Woodleigh Mall
• Working Days: 5.5day
• Working Hours: Monday to Friday 1030am to 7pm | Saturday 9.30am to 1.30pm

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied/JB
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support, installation and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Good technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Willingness to travel between Singapore and Johor as required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

JOB SCOPE

• Help guests with planning and booking reservations for Integrated Resort products and services.
• Understand guests’ needs and provide them with personalized solutions.
• Be customer centric with internal and external guests via all communication channels.
• Deliver high touch experience that is aligned with Company Service Strategy to all guests.
• Handle first level complaint with a pleasant disposition.
• Agility to handle services and requests effectively & efficiently.
• Apply logic and high EQ in guest challenges and proactively offer/discuss resolution with a Manager on Duty.
• Up to date with hotel information of events/activities to provide accurate information in a timely manner.
• Responsive to emergency situations in according to hotel guidelines.
• Contribute to achieve individual and team KPIs.
• Support other responsibilities that may be assigned from time to time.

JOB REQUIREMENTS

• Proven experience as hotel reservation agent, concierge, or experience in customer service role is an advantage.
• Proficient in both English and Korean as need to liaise with English and Korean speaking guests.
• Excellent communication skills, both verbal and written.
• Polite and confident with a great deal of patience.
• Customer centric attitude and work well under pressure.
• Compose in handling complaints and emergencies.
• Ability to multi-task and comfortable with applications and technology.
• Rotational shifts including public holidays and overnight shifts, depending on operation needs.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized, and able to work independently.
• Work is subjected to change to meet business/operational need.
• Able to work in front of computer and sit for extended periods of time.

Are you ready for a new adventure?

We’re looking for a proactive, detail-oriented individual with 2-3 years of experience to join our team as a Client Service Executive specialising in serving Chinese clients. If you’re passionate about providing outstanding service and have strong Mandarin communication skills, this could be the perfect role for you!

About the Role:

• Act as the primary point of contact for our Chinese-speaking clients, providing exceptional service and addressing inquiries promptly.
• Manage and coordinate client accounts, ensuring seamless delivery of services and maintaining high client satisfaction.
• Leverage your knowledge of Chinese social media platforms (e.g., WeChat, Xiaohongshu, Weibo) to engage clients and support promotional activities.
• Assist in creating and localizing content tailored to Chinese clients for effective communication and marketing.
• Work closely with internal teams to enhance client experiences and ensure that services meet the specific needs of Chinese clients.

What We’re Looking For:

• 2-3 years of experience in client servicing, customer support, or a similar role.
• Strong proficiency in Mandarin (written and spoken) and English to communicate effectively with clients and internal teams.
• Familiarity with Chinese social media platforms and trends is a must.
• A customer-focused approach with strong interpersonal and problem-solving skills.
• Organized and detail-oriented, with the ability to multitask and manage priorities effectively

If you’re excited about connecting with Chinese clients and have the skills to create meaningful client experiences, we want to hear from you! This is your chance to make an impact while working in a dynamic and collaborative environment.

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible shuttle bus drivers(23 seaters) to provide outstanding service in transporting people between various places. Candidates will be assigned their duties(between 10.00am-8.00pm) on a 5-days/5.5 days/6 days(including PH) based on their desired income level. For those who desire a higher income, other work arrangement can be negotiated.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers and other road users safe

· Crowd management skills

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Will be required to work on Sat/Sun/PH

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License.

Responsibilities:

· Plan and maintain a calendar of events for Service Operations to promote engagement and recognition initiatives.

· Develop and maintain key messaging, ensuring alignment with senior management priorities and the consistent production of service-related collateral across departments.

· Oversee internal communication channels, including intranet, internet, digital displays, and other communication platforms to ensure effective message delivery.

· Ensure consistency in the corporate identity of Service Operations, upholding high standards in visual and written content.

· Responsible for creating and updating service-related content for intranet and internet pages, ensuring relevance and engagement.

· Collaborate on initiatives aimed at improving service delivery, including wayfinding projects and other operational improvements.

· Identify, craft, and promote success service stories on internal channels. Submit for internal and external service-related awards to foster a sense of pride and belonging.

Requirements:

· Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

· Proven ability to lead employee engagement initiatives in a fast-paced, multidisciplinary environment.

· Exceptional written, verbal, and interpersonal communication skills, with a deep understanding of healthcare communication nuances.

· Strategic thinker with a passion for healthcare excellence and fostering employee engagement.

· Strong collaborator with the ability to build effective relationships with both clinical and non-clinical stakeholders.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are seeking experienced and skilled Resident Engineers to join our team.

Job Description/ Responsibilities:

• Hardware Issues
• Desktop System Issues
• Application Software
• Coordination (with 3rd party)
• Windows Desktop System Upgrade
• Desktop System Virus Database Upgrade
• Desktop System Patch Installation
• Device Replacement
• Device/Asset Management
• VIP Service
• Inspections Service

Requirements:

The resident engineers must be experienced and trained in Windows OS, Desktop, laptop, and mobile device troubleshooting, including simple LAN troubleshooting. They shall:

• Pick up and log all service desk calls, update ticket status, and resolution steps via ITHUB.
• Handle Service Requests and incident tickets (e.g., File Access, Password Administration, hardware & software installation, network, and telephony connectivity/setup, diagnostics, troubleshooting, and problem resolution).
• Analyze and resolve incidents, including liaising with vendors providing Level 3 support as required.
• Investigate root cause; test recommended solutions and resolution.
• Document resolution steps.
• Support Microsoft M365 Office, common commercial off-shelf desktop applications, Remote Access, desktop imaging, and new computer/software deployment service requests.
• Promote effective use of technology on supported devices.
• Install software on desktops and laptops.
• Manage printers, scanners, projectors, and multifunctional printers.
• Support video and conference tools (e.g., Telepresence/Teleconferencing Room systems).
• Conduct training and workshops, including:IT technical tips and best practices for end users (Quarterly).
  Security awareness for end users (every 6 months).
• Coordinate and support annual exercises.
• Provide VIP support services.
• Conduct inspection services, updating the status to CMA CGM APAC IT team.
• Inform the CMA CGM APAC IT team of any potential risks and initiate standard service processes upon CMA CGMIT team approval.
• Prepare, set up, back up, lock, and handle IT equipment, software, data, and accounts related to staff onboarding or departure.
• Clean and tidy equipment.

Full Time Service Crew at YATSUDOKI AND CHATERAISE!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Full timers: 6 days work week (48hrs/week, including weekends and public holiday, rotating shifts), 9am - 6pm/12-10pm, from $2,200 (basic)

· Available immediately preferred

· Benefits for full timers: 10 days annual leave, training and uniforms will be provided.

· Work Location: Millenia Walk, Tampines West, NTU and Hougang Rivercourt

· Part time positions available at $11.41/hour

. Interested candidates please email CV to [email protected] (No Agents please/ No Quota)

Responsibilities:

• Support clinical team in advising clients on financial scheme applications
• Ensure timely update of renewal of means testing and financial assistance
• Support the clinical team in administrative processes in the delivery of services to clients and caregivers
• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation
• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker
• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available
• Assist client/caregiver with appropriate information and referral assistance
• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary
• Participate in case discussion with the clinical team

Requirement:

• Diploma in Social Work

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Location: Ubi

• Manage daily channel operations, addressing inquiries, escalations, and issues promptly.
• Act as the primary contact for channel-related issues and escalate when necessary.
• Troubleshoot, document resolutions, and maintain a knowledge base.
• Support process improvements, training initiatives, and provide feedback on recurring challenges.
• Maintain accurate records, assist with reports, and coordinate with stakeholders.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

We’re looking for an enthusiastic and customer-oriented Experience Center Manager to lead the operations of our brand's flagship center. This role focuses on delivering exceptional customer experiences, driving brand engagement, and ensuring efficient daily operations.

Key Responsibilities

1. Customer Experience Create a welcoming environment aligned with the brand’s identity.
   Engage customers with product knowledge and benefits.
   Address feedback and ensure a positive experience.
   
2. Operations Oversee inventory, equipment, and facilities.
   Ensure cleanliness, safety, and operational efficiency.
   Manage supplier and vendor relationships.
   
3. Team Leadership Recruit, train, and motivate staff for excellent service.
   Set goals and provide performance feedback.
   Foster a collaborative work culture.
   
4. Sales & Marketing Promote products and educate customers to drive sales.
   Organize events and campaigns to boost engagement.
   Monitor and report sales and customer trends.
   
5. Brand Representation Act as the face of the brand in-store.
   Host events to build brand awareness and loyalty.
   Align initiatives with broader marketing strategies.
   
6. ReportingTrack sales, inventory, and customer data.
   Analyze trends and suggest improvements.
   Provide regular performance updates to management.
   

Requirements

• Degree in Business, Retail, Hospitality, or related fields.
• Experience in retail or hospitality management, preferably F&B.
• Strong leadership and interpersonal skills.
• Passion for health and sustainable food products is a plus.
• Proficiency in inventory and point-of-sale systems.

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a Singapore-based children merchandise company looking for a highly motivated Customer Service Executive to join our team!

Job Highlights:

• Opportunity for Growth
• Fun working environment
• 5 working days (9am to 6pm)

Roles & Responsibilities:

· Provide quality customer service to customers via telephone, online chats or messaging.

· Attend to inbound calls, as well as email enquiries when necessary

· Respond and follow up promptly to customer enquiries and feedback on our products and services

· Able to manage emotion well and cope with customers's demanding requests.

· Preparing and entering client’s PO/SO into the systems and coordinate in deliveries, creation of DO for deliveries.

· Filing of customers DO and SO.

· Able to work closely with the team and provide support when necessary.

· Ability to multi task and take on additional tasks/roles.

· Other ad hoc duties as assigned by Supervisors

Requirements

· Minimum Diploma or equivalent qualifications

· Preferably Junior Executive specialized in Customer Service or equivalent.

· At least 1 to 2 years of customer service experience. However, fresh graduates may apply.

· Possess good communication and interpersonal skills

· Pleasant disposition and well-groomed.

· Proficiency in English.

· PC Literate; Proficiency in Microsoft EXCEL.

· A good team player and willing to contribute to team effort to accomplish related results and performance.

· Shortlisted applicants will be notified.

· Right candidate able to start work immediate.

The Home Team Community Assistance & Referral Scheme (HT Cares) is an initiative launched by the Ministry of Home Affairs (MHA) to enhance community safety and support. Since 2019, Fei Yue Community Services has been at the forefront of this initiative, focusing on two primary objectives: increasing our capacity to deliver timely social interventions that address the root causes of crime and reducing re-offending rates among accused individuals.

Through our work, we assess and identify criminogenic social needs and facilitate referrals to relevant social services, aiming to create a more supportive environment that promotes rehabilitation and lowers the demand for future investigations.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Bedok

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description

• Provide frontline services in areas such as scheduling appointments and collecting payments
• Provide financial counselling
• Perform departmental operations such as administration of clinic appointment resources and managing slots
• Support clinicians by preparing patients and consultation rooms
• Assisting in on-the-job training for new staff
• Participating in quality improvement initiatives
• Individuals should be organised and responsive and have effective communication and interpersonal skills.

Requirement

• Minimum N Level/O Level/A Level/NITEC/Diploma in any related course of study
• Customer Service experience is preferred but candidates without such experience are welcome to apply as training is provided

All qualified applicants, please send in your resume to:
[email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: contract ends Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Description

• Provide technical support by assisting customers with troubleshooting and resolving technical issues.
• Maintain accurate and detailed records of troubleshooting steps and problem resolution in the ticketing system to ensure seamless follow-up.
• Efficiently log, prioritize, and manage all user queries, incidents, and requests in the ticketing system, ensuring timely and effective resolutions.
• Identify and escalate complex or unresolved technical issues promptly, ensuring continuous progress and swift solutions.
• Deliver outstanding customer service to ensure complete user satisfaction and build strong, positive relationships with all end-users.

Job Requirements

• Diploma or Degree in IT or a related field.
• Friendly and approachable attitude with excellent interpersonal skills, capable of working effectively with both technical and non-technical staff.
• Strong command of English, both written and verbal, with the ability to clearly communicate technical information to end-users.
• Prior experience in IT helpdesk is an advantage.
• Committed, proactive, and dynamic attitude toward work, with a focus on achieving goals and continuously improving service quality.
• Work Schedule: 5.5 Days per Week (alternate Saturday)