Job Description

• Greet and direct clients at reception, ensuring a professional and welcoming environment
• Manage meeting room bookings and handle general inquiries from clients and staff
• Operate the switchboard, route phone calls, and assist with administrative tasks as needed

Qualifications

• Minimum GCE 'O' Level
• Experience as a receptionist or similar role
• Professional demeanor and appearance
• Proactive and resourceful problem-solving skills
• Proficient in MS Office
• Strong communication and interpersonal skills
• Available to start immediately or with short notice

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles and Responsibilities:



- Assist in managing and enhancing the customer visit experience

- Help with crowd control and ensure visitor safety

- Maintain cleanliness and orderliness of the playground

- Manage playground inventory and storage

- Operate and maintain playground equipment

- Support daily check-in and check-out procedures

- Assist with daily event activities and performances

- Perform other tasks as assigned by the supervisor



Preferred Candidate Requirements:


- 16 years or older

- Able to work weekdays, with flexibility for shifts, weekends, and school holidays

- Minimum qualification of a GCE ‘N’ Level Certificate

- Positive attitude with a strong commitment to customer satisfaction, creating a welcoming, energetic, and friendly atmosphere

- Ability to work well with young children and their families

- Flexibility to work shifts, weekends, and public/school holidays

- Able to stand or walk for extended periods

- Previous experience in customer-facing roles is an advantage

- Able to at least work 4 days a week

Hourly rate will be $9/hr

Customer Service Representative

• Attend to walk-in customers
• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers' enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank's products and services
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback /escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Immediate 1 yr project renewable assignment for Singaporean to join as Privileged Access Management Support Engineer

You shall join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably possess relevant experience in reception and administration in a school environment.

Contract Details:

• Temp. role with option of renewal, subject to performance.
• Working hours: 8am - 5pm, weekdays
• Location: Siglap Area

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Grab this chance to work at Changi Airport!

Position Summary:

Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company’s reputation for excellent customer service.

Requirements:

• Service-oriented & excellent grooming with pleasant disposition

• Proactive and approachable character

• Able to start work immediately

Company: National Electrical Traders (Toyomi)

Location: 459 Geylang Road s389420

Employment Type: Full-time

Salary Range: $2300-$2800

Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative!

Key Responsibilities:

- Attend to after-sales duties, including handling repair requests from customers.

- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.

- Communicate with customers to arrange product collection after repair completion.

- Respond to customer service emails and chats promptly and professionally, addressing inquiries and concerns.

- Assist with invoicing and basic accounting tasks related to customer service operations.

- Assist with ad hoc tasks to ensure smooth operation of the business

Requirements:

- Prior experience in customer service or a related field is preferred but not mandatory.

- Preferred: Excellent verbal and written communication skills in English and Chinese.

- Strong interpersonal skills and the ability to build positive relationships with customers.

- Basic understanding of invoicing and accounting procedures.

- Detail-oriented and able to handle multiple tasks effectively.

- Tech-savvy and proficient in using various computer applications.

Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service transactions.
• Listen, probe and question in order to clarify and understand customer needs
• Gather client and partner feedback to enhance customer experience
• Any other ad-hoc tasks assigned

Requirements:

• O Level and above
• Experience in working in healthcare industry would be preferred
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to commit to office hours desk-bound (8.30am to 5.30pm from Mondays to Fridays and 8.30am to 1pm on Saturdays)
• Able to commit 44-hours of work a week
• Open to be moved to shift work (details will be discussed during the interview)

Additional Information:

• Monthly basic salary ranges from $2,000 to $2,200
• Incentives provided for good performance
• Training is provided
• 12 weeks probation
• Confirmation increment depending on performance during probation
• Workplace location is close proximity to Macpherson and Ubi MRT station

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Job Responsibilities:

• Provide site machine installation and maintenance.

• Attend to service call.

• To conduct in-house and on-site training for customer.

• Investigate and handle customer's complaints.

• Quality check on all completed machines to ensure stringent quality compliance before delivery to customer.

Requirements:

• Diploma in Electrical or Mechatronics Engineering

• Minimum 2 years of field service or QA experience in Industrial Automation projects

• Ability to build strong relationships, work with customers to solve problems

• Good team player with excellent interpersonal and communication skills.

• Meticulous, Quality conscious and Problem solving/troubleshooting skills.

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Kitchen Crew / Service crew (Healthy Meal)

• Clarke Quay
• 1 year renewable
• Monday - Friday, 8.30am - 6.00pm
• Quality team
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities:

• Greet visitors and ensure they are welcomed in a friendly and professional manner.
• Oversee the reception area, ensuring it is tidy, organized, and presentable at all times.
• Notify the relevant staff members of visitor arrivals.
• Assist visitors with Wi-Fi access and support for video conferencing setups.
• Manage and coordinate changes to meeting room bookings as needed.
• Handle all mail and deliveries, including sorting, notifying recipients of incoming mail, packages, and deliveries, and arranging for outgoing mail and shipments.
• Answer incoming calls, transfer calls to the appropriate personnel, and take messages as required.
• Review and verify monthly phone bills and courier service invoices.
• Monitor and maintain office supplies and pantry stock, replenishing items as necessary.
• Manage staff locker assignments, passcode resets, and temporary access card distribution.
• Coordinate with the Building Management Office on facility-related issues such as electrical, air-conditioning, and plumbing concerns.
• Work closely with the Admin Department on tasks like generating QR codes for staff business cards.
• Assist in booking meeting rooms for visitors to the Singapore office.
• Support the coordination and execution of company events held at the office.
• Perform any other duties as assigned.

Requirements:

• At least a Secondary Education with a minimum of 2 years’ experience in an administrative or receptionist role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Ability to multitask and manage priorities effectively.
• Flexible and willing to cover reception duties in case of absence of the other receptionist.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Customer Service Officer (Fast Hire / Changi / 5 days / Urgent / Immediate Interview)

The Role:

• Attend to customer inquiries
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS
• Perform bag wrapping service and upselling of baggage services or products
• Conduct bag search in accordance to SOP and ensure compliance to security standards
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Benefits:

• Basic Salary: $2060
• Work 5 Days rest 1 day
• Working timing (Choose fix)
• 6.50am - 3.10pm OR
• 2.40pm - 11pm

Location:

• Changi T3

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

For FAST response, whatsapp to 6038 0508, with the following information:

1) Your Name
2) Your staying location
3) Your availability to start work

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Sng Shoo Woon

Registration Number: R1110625
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Working Location: West / South West

Department: Various Department Available

Working hours: Monday to Sunday Shift hours (Choice of rotating midnight shift or non midnight shift)

Job Summary:

The Patient Service Associate is responsible for providing high-quality customer service to patients and visitors in the hospitals. This role includes tasks such as greeting patients, scheduling appointments, handling patient inquiries, and managing patient records.

The Patient Service Associate serves as a liaison between patients and medical staff, ensuring a smooth and efficient flow of operations within the healthcare facility.

Duties & Responsibilities

• Ensure clinics operational readiness
• Register patients and book appointments accordingly
• Perform cashiering duties, attend to and manage patients enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist clinic/nurse manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum with GCE O Levels qualification or equivalent.
• Team player with good communication and interpersonal skills
  Able to multitask and work in a fast-paced environment
  Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

Comfortable working shift hours:

Shift Type 1: 5 days work week, rotating shift hours between 730am to 930pm

Shift Type 2: 5 days work week, rotating shift hours including midnight shift

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888

EA License Number: 10C3804

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

About the role:

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where your problem-solving skills and communication abilities can shine? We’re looking for a Customer Sucess Officer to join our team and serve as the frontline ambassador for our company.

You will be responsible for handling Motorist’s users’ enquiries, comments and feedback posted on various communication channels, and engaging users in an interactive manner. If you’re a proactive and empathetic professional with a commitment to excellence, we’d love to hear from you!

What you'll be responsible for:

Customer Engagement -

• Manage customer enquiries across multiple channels, including concierge chat, WhatsApp, phone calls, and email.
• Promote the Motorist App and its features through the channels mentioned above.
• Review and respond to testimonials and reviews professionally, addressing issues to enhance customer satisfaction.
• Oversee and engage in car group chats within the Motorist App.
• Effectively resolve complaints and negative feedback in a timely manner.
• Build and maintain strong relationships with app users through WhatsApp and other communication channels.
• Address customer feedback and comments posted across various platforms.
• Ensure high levels of user and customer satisfaction.

Guest Reception -

• Greet and welcome visitors, clients, and employees with professionalism and warmth.
• Answer incoming calls, direct them to the appropriate person or department, and handle inquiries promptly and efficiently.
• Facilitate any campaign voucher collections.

Other Responsibilities -

• Record and manage meeting minutes during Head of Department meetings.
• Assisting with special projects and other ad-hoc tasks as required.

What we're looking for:

• At least GCE N/O Level and/or NITEC trained.
• More than 1 year of relevant experience in customer service.
• Tech Savvy and proficient in Google Workspace
• Excellent communication and negotiation skills
• Excellent interpersonal skills, and able to interact professionally with customers
• Excellent customer service and problem solving skills, including the ability to maintain composure under stress
• Independent and able to work with limited supervision, but a great team player
• Able to handle customer inquiries outside standard working hours as needed, to ensure seamless service delivery and address time-sensitive issues promptly.