About Us:
We are a leading chemistry tuition centre committed to providing top-notch education to students. Our team is passionate about making chemistry fun and accessible while helping students achieve outstanding academic results.

We’re seeking a Senior Marketing Executive to lead our digital and content marketing efforts. If you have a knack for creativity, strategy, and a results-driven approach, this role is perfect for you!

Work Schedule:

• Days: Mondays to Fridays
• Time: 10:00 AM to 7:00 PM

Key Responsibilities:

Social Media Management

• Develop, implement, and manage content strategies for platforms such as TikTok, Instagram, and Telegram.
• Create engaging posts, reels, stories, and videos tailored to our audience.
• Monitor and analyze social media metrics to optimize performance.

Content Creation and Strategy:

• Write, edit, and proofread compelling content for social media, blogs, and marketing campaigns.
• Ensure all content aligns with the brand voice and resonates with the target audience.

Vendor Collaboration:

• Liaise with relevant vendors, including designers, photographers, and video production teams, to produce high-quality content.
• Oversee the execution of marketing materials to meet project deadlines and quality standards.

Google Marketing:

• Plan, execute, and manage Google Ads campaigns to drive traffic, increase conversions, and boost enrolment.
• Analyze ad performance and provide actionable insights for optimization.

Community Engagement:

• Actively interact with followers and respond to inquiries on all digital platforms to build and nurture an engaged community.
• Manage online reputation by monitoring comments and reviews.

Campaign Planning and Execution:

• Plan and execute seasonal campaigns to promote programs, crash courses, and special events.
• Align campaigns with sales goals and overall marketing objectives.

Analytics and Reporting:

• Track, measure, and report on campaign performance and ROI.
• Use insights to refine strategies and achieve measurable growth.

Trend Monitoring:

• Stay updated on digital marketing trends, platform updates, and competitor activities to maintain a competitive edge.

Qualifications and Requirements:

• Diploma or degree in marketing, communications, or a related field.
• At least 3 years of experience in digital marketing, content creation, or social media management.
• Proven track record of managing successful social media campaigns and paid ad strategies.
• Proficiency in social media platforms (TikTok, Instagram, Telegram), Google Ads, and basic analytics tools.
• Strong creative skills with an eye for aesthetics and brand consistency.
• Excellent communication, organizational, and project management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the education sector or familiarity with tuition centres is a plus.

What We Offer:

• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

How to Apply:
If you’re a creative, strategic thinker with a passion for digital marketing and education, we’d love to hear from you! Please send your resume and a portfolio of your work (if applicable).

We look forward to connecting with you!

Job scope:

• Open to Singaporean citizens/ PR only.
• Preferably staying on the Red/ Purple line.
• Hourly pay is $10.
• Ensure cleanliness and adherence to food safety standards at all times.
• Provide good customer service with friendly demeanor.
• Take, process, and manage orders, from payment to packaging.
• General housekeeping.
• Perform daily inventory management tasks.
• Any other ad-hoc tasks by manager.

Requirements:

• Willingness to learn and grow.
• Responsibility and commitment to work.
• Able to multitask and work efficiently.
• Relevant prior work experience is preferred.
• Possess a valid F&B food hygiene certification.

Our Client is a leader in providing automated innovative business solutions to

Restaurants and F&B industry, who is seeking to recruit a Point of Sale (IPAD) IT Support.

Point of Sale (IPAD) IT Support

Job Description

As a POS Support Technician you will work as a member of a technical support team and will

report directly to the Support Manager. You will be required to assemble and configure POS

hardware. You will provide both on and off-site support, telephone support, and remote access

support for hardware and software for our clients. You must be able to manage and perform

assigned tasks effectively, working together with others as a cohesive team, communicate and

act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.

Responsibilities:

· Maintain technical knowledge related to our suite of hardware, software product lines

and industry

· Setup, configure, and test hardware and software components

· Install software and hardware at client sites, run and connect all cables between and at

hardware devices

· Provide telephone, remote, and on-site support for clients in order to provide quick

resolution to problems

· Provide training to clients regarding software, hardware, and troubleshooting techniques

·

Requirements

· Previous Restaurant POS Support experience is a big plus!

· Ability to manage multiple tasks in office or at off-site client location

· Some Evening and Weekend schedules will be required

· Learning and Understanding about cloud technologies

· Candidates with less than 2 years of sales experience are welcomed to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Benefits:

• Competitive salary
• AWS + Allowances
• Annual leave and bonus

Job Responsibilities:

• Perform installation, servicing, and maintenance of CCTV systems
• Troubleshoot and repair wiring and hardware issues
• Conduct regular system checks and ensure optimal performance
• Provide technical support and customer service on-site

Job Requirements:

• 1-2 years of experience in CCTV servicing, installation, or repair wiring
• Possession of a Class 3 driving license is preferred
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Permanant Part-Time Student Care Teacher

To teach billingual (English & Mandarin)

Working hours - 1pm to 6pm (5 hours) (Mon to Fri)

Requirements

• GCE 'O' level or equivalent
• Passion for nurturing children
• Good team player

Job Scope

• Signing in, Temperature taking and signing out of children's attendance
• Assist the team in fetching the children from nearby schools at normal dismissal times and after CCA
• Provide guidance to the students (P1 to P6) for completion of school homework / testing of spellings and revision Assessment books
• Assist the team in providing holistic service to the students during mealtimes, recreational activities and art & craft activities

Assist main teacher in ferrying childen in the bus to and fro home and school, changing diapers of toddlers, serving snacks,toileting, preparing materials of lessons, singing , dancing , reading books and invigilating students' work.

Applicants should be conversant in either English or Chinese and or both languages.

Applicants should have a minimum of GCE 'O' Level or equivalent certificate

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Senior Medical Sales Representative to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Meet and exceed assigned sales targets.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Work in an aesthetic & surgery clinic along Orchard Road. Only for Singaporeans & Permanent Resident. Regular hours, 5.5 days, rare overtime. Assist 1 doctor in registration, reception, chaperone, treatments & surgery (must have no fear of blood & tissues). No prior experience needed. No ill patients. No need to wear uniform. Able to speak more languages greatly valued. Enjoy interaction with clients. Probation for 3 months. Monthly salary more than $2800 (including daily lunch allowance). Annual salary increment of $100 per month, bonuses more than civil service, gifts for birthdays & major holidays. Please reply here or message 97535687 with date of birth, language ability, & resume.

Singapore Brain Development Centre (SBDC) was established in March 2005 and stands as one of the pioneer centres providing cognitive development training for children of all ages in Singapore. Our developmental and cognitive training programs are based on scientific research to enhance brain functions. We are seeking compassionate and dedicated therapists to join our team. The therapist will work with children and families to assess developmental and cognitive delays, create and implement individualised intervention plans, and collaborate with a team to support the holistic development of each child.

Specific Responsibilities

• Provide play-based and structured interventions to enhance developmental & cognitive skills.
• Utilise a variety of techniques to support improvements in sensory motor, language, cognitive, social-emotional development, and more.
• Monitor and document child progress, making adjustments to therapy plans as needed.
• Conduct comprehensive standardised assessments and observational methods to evaluate potential learning challenges.
• Educate families with strategies and resources to support their child’s development at home.

Job Requirements

• Degree in Psychology, Special Education, Early Childhood, Linguistics, or related fields.
• Experience working with children is an advantage.
• Effective engagement and communication skills with children and clients.
• Ability to work on weekends.
• 3 years contractual basis.
• Competitive pay package based on qualifications and work experience.

Job Description & Requirements

• To coach motorcar / motorcycle / heavy vehicle / theoretical and practical lessons
• Foster drivers / riders learning with skills and knowledge for safe driving
• Maintain and upkeep of training equipment and resources
• Any other ad-hoc duties as assigned

Requirements:

• Minimum GCE ’N’ Level
• Valid Class 3/3A driving licence with at least 3 years good driving records
• Class 2B, 2A, 2, 4 & 5 driving licence will be advantageous
• Bilingual to communicate with diverse group of learners. Preferably fluent in English
• No experience required as training will be provided

Working Hours

Weekly rotating AM / PM shift

• AM Shift
  Monday – Friday : 7:40 am – 3:55 pm
  Saturday : 7:40 am – 5:40 pm
  Sunday : Rest Day
• PM Shift
  Monday – Friday : 3:25 pm – 10:00 pm
  Saturday : Rest Day
  Sunday : 7:40 am – 5:40 pm

Remuneration

• Gross Salary $2,070 – $2,540 (excluding overtime pay)
• Career progression
• Attractive benefits + AWS + bonus

Key Responsibilities:

Plan and Implement Curriculum and Programmes

• Implement routine caregiving approaches and learning materials aligned to the Early Years Development Framework
• Create developmentally appropriate quality learning environments under the guidance of leaders
• Document children's learning and development
• Apply strategies to build respectful, responsive and reciprocal relationships with infants and toddlers
• Apply the health, safety, nutritional and hygiene practices in accordance with standards and procedures
• Implement developmentally appropriate activities in the infant care setting
• Lesson plans will be given by HQ

Build Stakeholder Relationships and Partnerships

• Build rapport with colleagues in accordance with Centre's strategies and policies to foster positive workplace relations
• Contribute to establishment of relationships with families to facilitate the continuity of care and learning between families and Centre
• Support the coordination of activities between home and Centre
• Support the collaboration with families and community stakeholders to enhance programmes and services

Manage Family and Community Programmes

• Collaborate with colleagues to execute outreach activities to promote Centre programmes and services
• Collaborate with colleagues to execute collaborative projects with families and community stakeholders
• Collaborate with colleagues to evaluate family and community initiatives and programmes for improvements

Conduct Routine Caregiving

• Conduct caregiving assessment and oversee the infant care department
• Provide routine caregiving practices in accordance to standards and procedures
• Provide inputs on areas for improvements for routine caregiving based on observations

Uplift Professional Practice

• Demonstrate behaviour that is aligned with the Centre's vision, mission and values
• Contribute to the development of appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools
• Identify areas for improvement to enhance work performance
• Participate in professional development and service quality improvement activities
• Provide inputs for potential new teaching and caregiving approaches based on observations

Job Holder Requirements:

• Minimum Qualifications: Higher Certificate in Infant Care (HCIC) or Advanced Certificate in Early Years (ACEY) and Diploma in Early Years (L2) other qualifications as required by ECDA (if applicable)

Interested parties please email [email protected]

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

Are you looking to kickstart your career as a Mathematics tutor, or are you an experienced tutor seeking a fresh environment?

Join our pioneering team at Sirius Mathematics, a new startup dedicated to delivering top-quality mathematics tuition.

Sirius Mathematics is an integral part of the Brighter World Education Group, a prominent education conglomerate in Singapore with schools such as Tien Hsia Language School, Morris Allen English, Orange Tree Preschool, and Orange Academy under its belt.

Job Highlights:

- Pioneering role in a dynamic teaching team

- 5-day work week: Wednesday to Sunday (Monday and Tuesday off)

- Competitive salary starting from SGD$3,800 for full-time staff

- Opportunities for career growth

Job Description:

- Lead and conduct weekly group classes, ensuring high standards of teaching and learning

- Collaborate with the curriculum head to develop and refine teaching materials and worksheets

- Mark assignments promptly and provide detailed, constructive feedback to enhance student learning

Requirements:

- Minimum Qualification: Bachelor's degree from a reputable university. NIE-Trained or Ex-MOE teachers are also welcome to apply.

- Significant teaching experience in NIE or Minimum 2 years of teaching experience, particularly in primary and secondary school mathematics

- Deep knowledge and understanding of the PSLE and GCE O Level mathematics syllabus

- Skilled in developing and delivering educational materials and worksheets

- Dedication to education and a passion for making a positive impact on learners' lives

Working Hours:
- Monday and Tuesday: Off
- Wednesday: 12:30pm - 8:30pm

- Thursday: 12:00pm - 8:30pm

- Friday: 1:00pm - 9:00pm
- Saturday and Sunday: 8:45 am - 6:30 pm

Ready to inspire young learners and help them achieve academic excellence? Join us at Sirius Mathematics and be a part of our exciting journey!

Job Overview:

We are seeking friendly and professional Receptionists to join our beauty salon team. This role involves creating a welcoming environment for clients, managing appointments, and ensuring the smooth operation of the front desk. The ideal candidate is organized, personable, and has a passion for providing exceptional customer service.

Key Responsibilities:

- Greet customers warmly and make them feel comfortable upon arrival.

- Schedule and manage appointments efficiently, ensuring optimal use of salon resources.

- Answer phone calls, emails, and client inquiries in a courteous and professional manner.

- Maintain accurate customer records, including appointment history and contact information.

- Handle customer payments and process transactions accurately.

- Keep the reception area clean, organized, and presentable at all times.

- Communicate effectively with salon staff to coordinate schedules and ensure smooth operations.

- Promote salon services and products to customers, providing information on current offers and treatments.

- Resolve customer concerns or complaints promptly and professionally.

Required Skills & Qualifications:

- Proven experience as a receptionist, preferably in a beauty or service-oriented industry.

- Strong organizational and multitasking abilities.

- Excellent verbal and written communication skills.

- Friendly and approachable demeanor with outstanding customer service skills.

- Proficiency in using appointment scheduling software or willingness to learn.

- Ability to remain calm and professional under pressure.

- Flexibility to work evenings and weekends as required by customer demand.

Benefits:

- Discounts on salon services and products.

- Supportive team environment with opportunities for professional growth.

If you are passionate about delivering excellent customer service and thrive in a fast-paced, customer-focused environment, we’d love to hear from you! Apply now to join our team as a Receptionist and be the first point of contact for our valued clients.

We're looking for a friendly and efficient team player to join us in Katong! If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we’d love to hear from you! Here’s what we’re looking for:

✨ Skills Needed:

• Sweet and courteous customer service skills

The Head of Social Work Services plays a crucial role within the Allied Professional Hub, overseeing the operations and strategic direction of social work and family support services in Rainbow Centre’s Early Intervention, Special Schools and Family Life Services. This position leads a team of social workers and allied professionals and works closely with the Director of the Allied Professional Hub to review strategic initiatives, ensure quality delivery of services, monitor service administration, manage resources and foster collaboration internally and externally for the betterment of our clients.

Key Accountabilities

Ensure Operational Efficiency and Service Quality

• Develop work plans for the departments, in alignment with organisational goals
• Develop and implement quality assurance measures to ensure adherence to service standards, performance indicators and operating guidelines of the department and/or programmes
• Monitor and evaluate program effectiveness, identify areas for improvement, and implement strategies for continuous enhancement.

Uplift Professional Practice in Social Work

• Lead the social work team in delivering a collaborative and person-centred / family centred services
• Contribute to enhancements to standards of care, organisational health policies, procedures and programmes
• Provide inputs to inform policy changes and development at the national level

Manage Change

• Support Director to conceptualise, plan and drive strategic initiatives that advance the outcomes of the group, and contribute to the overall strategies of Rainbow Centre for achieving its mission and vision.
• Regularly review and revise strategies and tactics in response to internal and external developments, for a responsive and agile strategic approach.
• Plan and execute effective change management to enable the development and optimal performance of the people, processes and products for the attainment of unit and organisational goals.

People Development

• Support the cultivation of the agency's values, vision and mission within the team
• Work with Clinical Leads in development and implementation of structures and processes for professional and personal development of the team members
• Ensure the quality of monitoring and supervision of team members meet the standards of the governing bodies and professions.
• Identify and develop leaders through mentoring and coaching, as well as other formal structured professional development opportunities.

Job Holder Requirements

• Recognised degree in Social Work
• Accredited Social Worker
• Minimum 12 years post qualification experience. Those with experience working in disability sector preferred.
• Demonstrated ability in administering programs and managing teams.
• Singaporeans / Permanent Residents only

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Your Career

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Senior Manager - Global Customer Services Operations, JAPAC at Palo Alto Networks, you will play a crucial role in designing and implementing new processes to support the growing and transforming organisation; and enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Technical Services, Account Health management and Support teams. This leader will perform data analysis and provide relevant, proactive insights to aid the Vice President of Global Customer Services (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be accountable for establishing robust operating rigor and driving initiatives to maintain high standards across the region and the global GCS team, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, this leader will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the theater operating cadence with GCS’ overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, alignment to global programs, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities and alignment to global policy, process, systems and tools. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Be the connective tissue for JAPAC into the other GCS theatres and Global Technical Services Operations teams.  Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

The Asia Pacific (APAC) Solutions Prototyping Team partners with customers to bring their goals to life. We collaborate to understand tests and ideas, then design and build practical working prototypes using data, analytics, AI, and software engineering. Our goal is to demonstrate how these technologies can work together to achieve impactful business results.

In this role, you will lead the design and development of prototypes, demonstrating the transformative power of data, analytics, AI, and software engineering to solve business tests for customers. You will mentor team members and contribute to the direction of our prototyping efforts.

Qualifications

Job responsibilities

• Lead the design, development, and iterative refinement of data-centric and Artificial Intelligence (AI) powered prototypes on Google Cloud Platform (GCP), showcasing the potential of data and AI to address specific business needs.
• Collaborate with customers to understand their business tests, technical requirements, and objectives. Build relationships with customers and stakeholders.
• Mentor and guide junior team members, fostering a culture of innovation and learning.
• Contribute to the development of internal best practices and methodologies for data and AI-motivated solutions.
• Stay up-to-date with emerging trends and technologies in cloud computing, data science and AI/ML, and identify opportunities for their application in prototyping projects.

Minimum qualifications

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 10 years of experience in cloud computing, with a focus on Artificial Intelligence/Machine Learning (AI/ML), data analytics, and data engineering.
• Experience with modern application development and Developer Operations (DevOps) practices, including Continuous Integration/Continuous Deployment (CI/CD), containerization (Docker, Kubernetes), and infrastructure-as-code.
• Experience in programming languages such as Python with developing and deploying Generative Artificial Intelligence (GenAI) models and applications.
• Experience with data analysis, data engineering, database technologies (SQL, NoSQL), and data warehousing solutions.
• Ability to analyze business problems and develop technical solutions.

Preferred qualifications

• 10 years of experience in cloud computing, with AI/ML, data analytics, and data engineering, in a customer-facing or consulting role.
• Experience in architecting and developing software or infrastructure for scalable, distributed systems, particularly those related to AI/ML workloads.
• Experience in understanding customer requirements and designing technical architectures to meet needs.
• Experience in building prototypes and proof-of-concepts to demonstrate solutions.
• Experience in managing stakeholder expectations and building consensus around technical projects.
• Knowledge of cloud services related to AI/ML, data analytics, and data engineering.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

- Permanent

- Up to $5.3k + VB

- Monday - Friday, 9am - 6pm/ Hybrid WFH

- Raffles Place/Telok Ayer

Responsibilities:

SUMMARY:
As a Senior Tax Associate, you will be responsible, but not limited to, preparing the tax filing documents, gathering information for tax review and performing tax research projects. You will play a crucial role in our tax team and are expected to stay abreast with emerging tax laws and trends and recommend tax strategies that comply with the relevant legislations to ensure that our clients comply with all regulations in their tax filing obligations. We are looking for friendly and vibrant individuals with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

ESSENTIAL FUNCTIONS:

• Assist in ensuring clients’ compliance with the tax regulations and meet the relevant tax filing obligations and timelines for both corporate tax and individual tax.
• Assist in the preparation and reviewing of individuals, sole proprietorship, partnership, corporate and withholding tax computations for a portfolio of clients.
• Ensure timely completion of all assigned deliverables and deliver quality tax services to the clients.
• Engage in open communication and obtain feedback on existing processes to enhance efficiency, service delivery, and assess areas for improvement.
  Develop and maintain professional relationships with clients and internal departments.
• Mentor and guide juniors/interns.
• Other ad-hoc duties as assigned from time -to-time.

Period:

• Permanent

Salary:

• Up to $5,300 + VB

Working hours:

• Monday - Friday, 9am - 6pm/ Hybrid WFH

Location:

• Raffles Place/Telok Ayer

Requirements:

• You should have a Diploma in Accountancy, a Degree preferably in Accountancy or an equivalent professional accounting qualifications such as ACCA, CPA.
• Pursuing or possessing an accreditation by SCTP will be an added advantage.
• At least 1 year of relevant working experience preferably in the area of Singapore tax. Applicants with more than 2 years of relevant working experience in similar role, will be considered for Senior Associate.
• Basic GST knowledge will be advantageous but not compulsory.
• Fluent in English communications, both verbal and written.
• Proactive, and possess good analytical skills.
• Demonstrate ability to problem solve, committed, and show strong resilience when faced with issues.
• A good team player and possess good interpersonal skills.
• Ability to prioritize work allocated and capable of working under tight deadlines.
• Meticulous, organized and methodical.
• Self-motivated.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

• Attend to customers including front-counter duties.
• Handle calls, inquiries and appointments
• Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.
• Perform basic problem analysis, troubleshooting, general housekeeping & maintenance to resolve problem reported with minimal upward reference.
• Follow agreed work practices and operating procedures.
• Collate and consolidate information for reporting purposes.
• Ensure work meets quality specifications.
• Adhere to work safety measures and information securities standards.
• Undertake any other administrative duties as assigned by seniors and executives.
• Any other duties as and when assigned.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.