About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Responsibilities:

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements:

• Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
• Knowledge of programming in C,C++
• Knowledge of embedded electronics fundamentals
• knowledge of LoRaWAN and related IoT products.
• Passion for exploratory testing and test automation.
• Knowledge on Microsoft Office (Words, Excel & Powerpoint)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

New Life Student Care is catered to Primary school-going children, 7 – 12 years of age. Our mission is to mentor children to become disciplined and confident individuals through providing Holistic Engagement at our three centres.

We are looking for dedicated and passionate individuals working with children and partnering with parents, volunteers, and other stakeholders to support the children’s development.

Responsibilities

• Oversees and manages the quality & operations of centre.
• Lead and guide Staff, build a positive, friendly and supportive centre culture.
• Source & plan engaging activities and holiday programmes for children.
• Plan Character-Building Programmes.
• Build good rapport with parents, volunteers and other stakeholders.
• Identify and refer children and families to appropriate assistance when necessary.
• Inter-departments Collaboration to provide programmes which meet children’s needs.

Requirements

• Minimum Polytechnic Diploma or higher
• Possess primary school content knowledge for Homework Guidance
• Passionate and committed to connecting with children and families
• Service-oriented with strong interpersonal and communication skills.
• Proficient in English and Mandarin
• Team player
• Adaptable to changes
• Work location: Bukit Panjang

Role Description

• All administrative activity
• Seeing to it that rules and laws are followed
• The efficiency of activity and personnel
• Development activities

Know-How

• Business know-how and the necessary education and training
• Quality know-how
• Personnel know-how
• Legal know-how

Responsibilities

• Supervising that company activity and reporting follow the law and other regulations, and that confidentiality is honoured
• Participating in monthly and yearly planning
• Risk management in administration
• Executive Board work Sales and Marketing

Decision making

• Participating in administrative decision making
• Implementation of a quality management system, its use and development
• Putting into practice the planned strategies

Job Description:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Drives continuous improvement initiatives to meet inventory goalsReviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Diploma/ Degree in Supply Chain/ Business Management/ relevant courses

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the Global Controls Team, you will work with highly motivated innovators in the data centre (DC) industry. You will innovate, deploy, optimise, and maintain the automation systems within our DCs which consist of building management systems (BMS) and electrical power monitoring systems (EPMS). You will develop new processes and standards while innovating in the controls space.

As part of your role, you will be required to travel domestically / internationally (25-50%) in order to support multiple DC clusters.

Key job responsibilities
As a Controls Service Engineer you will:

• Perform controls root cause analysis.
• Schedule and supervise Quarterly maintenances for BMS and EPMS.
• Provide vendor management.
• Develop scope of work for site improvement projects.
• Review controls sequence of operation and provide feedback to design.
• Provide technical assistance to internal customers during life cycle of the data center.
• Participate in a global on-call schedule within the SGT time zone.
• Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
• Develop and modify controls logic programming.
• Develop and modify graphical user interface.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• B.S. in an engineering-based discipline
• 5 years of experience in either design programming, or startup/commissioning
• Experience in project management
• Demonstrated understanding of communication protocols (MODBUS, BACNET)
• Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures

Preferred qualifications

• Experience with controls in data centers or other critical facilities
• Project Management Professional (PMP)
• Proficient with Microsoft Office Suite and project management software.

We are looking for a dedicated Customer Care Officer to join our team. As the first point of contact for our valued customers, you will handle inquiries, resolve complaints, and ensure a seamless customer experience. If you thrive on problem-solving and enjoy helping others, this role is for you!

Key Responsibilities:

• Respond to customer inquiries via phone, physically and chat promptly and professionally.
• Resolve issues by providing accurate information or escalating as needed.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with internal teams to ensure quick and efficient resolutions.
• Identify opportunities to improve the customer experience.
• Meet performance metrics, including response times and customer satisfaction scores.

Qualifications:

• High school diploma
• Proven experience in customer service or a related role.
• Strong communication and interpersonal skills.
• Proficiency with CRM systems and basic office tools (e.g., Microsoft Office).
• Excellent problem-solving skills and ability to stay calm under pressure.
• Multitasking and organizational skills.

Able to speak English/Chinese as you are require to communicate with technical team and support team.

5.5 days work week.

Responsibilities

• Monitor and observe system alerts or out-of-norm system behaviors to proactively identify issues.
• Follow incident isolation procedures to accurately identify and verify faults before applying problem resolution scripts or escalating issues.
• Perform record consolidation for reporting, analytics, or audit purposes.
• Conduct post-change system health checks to ensure changes did not cause undesirable behavior.
• Manage the lifecycle of incident tickets, from creation and update to escalation and closure.
• Review and verify the accuracy of operational scripts, and suggest areas for improvement.

Experience and Skills Needed

• Hold a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Work in teams on a 12-hour rotation shift, covering weekends and public holidays.
• Ability to follow documented work instructions and procedures with precision.

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

► Semiconductor and Electronics industry.

► Work Location: Ang Mo Kio

► Working hours: 8.30am to 5.30pm, Monday to Fridays

► AWS + VB

Our Client is a well-established company in Singapore to serve the semiconductor and electronics industries both local and globally.

Responsibilities:

· Deliver excellent customer support to corporate clients, managing their orders and requests end-to-end.

· Respond promptly to customer inquiries, including quotations, service support, and documentation requests.

· Prepare and submit accurate quotations in a timely manner.

· Provide required documents through customers' respective management systems.

· Proactively update customers on order status and shipment schedules.

· Maintain accurate records of spare parts price lists for customers.

· Coordinate with customers, forwarders, and internal teams to ensure timely execution of orders and shipments.

· Assist customers with customs queries by preparing and submitting the necessary documentation.

· Collaborate with internal teams to resolve customer issues and implement solutions.

Requirements:

· Degree or Diploma with a minimum of 3 years of relevant experience.

· Strong command of spoken and written English.

· Customer-focused, detail-oriented, and hardworking with strong organizational and analytical skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Job Responsibilities:

- Assisting dentists in managing the clinical treatment of patients

- Preparing patients for dental work and providing excellent patient care

- Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials and assisting with dental procedures

- Recording treatment information in patient records

- Exposing dental x-rays from dental diagnostics

- Providing postoperative instructions as directed by the dentists

- Upkeep and maintain dental equipment, facilities and facade

- Forming preliminary impressions for study casts and occlusal registrations for mounting study casts

- Ordering dental supplies and maintaining dental equipment inventory

- Receiving and recording dental supplies, liaison with suppliers

- Fabricating temporary restorations and custom impressions from preliminary impressions

- Counter duties such as booking of appointments, answering phone calls and enquiries, cashiering, submission of claims, scanning of documents

- Daily, weekly and monthly reporting to management

- Other ad-hoc duties

Job Requirements:

- Experience in using computer such as Google Drive and software such as Clinic Assist

- Good written and verbal communication skills

- Possess professional appearance and attitude

- Able to provide excellent patient care and is patient

- Able to work as a team and individually at the same time

- Experience/ Non-experienced, on-the-job training provided

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Our client

5 days, Permanent, Eunos

MNC for maintaining data center

Job Scope

· To Work with data centre service provider

· To be responsible for (critical facility operation)

· To manage the (preventative maintenance.) on critical systems, responding the emergent failure and tracking

· To be in charge capacity management) of facility systems including (power and cooling), etc.

· .

· projects management for improving the capacity, efficiency and reliability of current facility system.

· Supporting IT manager (IT) n new site team on their project and operations.

Requirement

· Bachelor’s degree in engineering of electrical, mech or related field.

· 6 years facility management experience in large building. OR

· 5 years of critical facility management in data centre or

· 5 years’ experience and knowledge of MEP equipment such as (UPS, generator, Chiller, Pump, cooling tower), etc.

· Bilingual

please email your resume to [email protected]

we regret that only shortlisted candidate will be notified

Company’s Profile

Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Sales Coordinator

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Background Information
Our client is looking for motivated and dynamic individuals to join their team as a Office Receptionist & Admin Executive

Job Responsibilities

• Provide excellent service and support to visitors at the front office.
• Manage incoming calls through the switchboard and route them to the appropriate parties.
• Welcome visitors and guide them to their designated meetings.
• Handle emails and manage courier deliveries.
• Schedule and maintain meeting room bookings.
• Coordinate catering arrangements as needed.
• Collect and distribute correspondence, including faxes, newspapers, and magazine subscriptions.
• Perform other ad-hoc administrative tasks as required.

Job Requirements

• Minimum of 1 year of experience in reception or frontline customer service roles.
• Preferably holds a GCE "N" Level qualification.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Strong multitasking skills.
• Comfortable working in a fast-paced environment.

Additional Information

• Work Location: Mapletree Business City
• Work Hours: Monday to Friday, 9:00am to 6:00pm

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our medical centre is building a pipeline of locum nurses so we can deploy additional manpower to support the growing services. Full-time opportunities may also be open, subject to availability.

Current available roles:

• Radiology

Requirements:

• Registered with the Singapore Nursing Board.
• Preferably with 1-3 years of experience.
• Preferably with IV cannulation and Phlebotomy experience.
• Has relevant working experience in respective disciplines.
• Mature and possess a strong sense of commitment and dedication.
• Able to work in a team or independently with minimum supervision.
• Able to present a professional image and deliver top-quality customer service at all times.
• Hourly-rated

Job Responsibilities:

Achieve personal and group target
Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
Regular scalp check for customers
Provide consultation and recommend suitable treatments for the customer
Exercise full treatment compliance
Provide after sales & after treatment follow up with customers
Provide onsite training to junior/new hired consultant
Training will be provided
Job Requirements:

Willing to learn
Service oriented and well-groomed
Ability to work under pressure in a fast paced environment

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

The Laboratory of Surgical System & Service Innovation (3SI) is a multi-disciplinary laboratory that provides a platform for cutting-edge surgical health services research that informs healthcare systems, policies, and programs to provide high-value, patient centered care for patients and their families undergoing surgery.

We are looking for an enthusiastic, dynamic, meticulous, and responsible research fellow or senior research coordinator with expertise and experience in qualitative research methods to complement the team. You will be part of a holistic clinical and health services research team whose mission is to improve clinical outcomes for seriously ill patients in surgery.

Among others, your role will focus on qualitative and ethnographic research, and this may include assisting with study design, implementation, in-depth qualitative interview, coding, and qualitative analysis.

*Successful Applicant with Degree or Master's Degree as highest academic qualification will be offered Senior Research Coordinator position, while PhD holders will be offered Research Fellow position.

Main Responsibilities:

1. Qualitative research

• Design and implement new studies/ programmes
• Create interview guides and focus group discussion frameworks
• Conduct in-depth interviews
• Manage and organise field notes and recordings
• Transcribe audio recordings accurately
• Conduct analysis of qualitative data

2. Data Collection, Management, Analysis

• Gathering data from various sources and organizing it for analysis
• Performing statistical and data analysis techniques to generate insights from the data
• Data quality control – Ensuring accuracy and completeness of data through data validation and cleaning

3. Presentations & Data Visualization

• Analysis Report Generation: Producing reports and presentations to communicate findings and recommendations
• Data Visualization: Creating visual representations of data to effectively communicate insights
• Preparation of presentation slides and posters for submission to local and international conferences
• Preparing manuscript suitable for publication

Main Requirements

• Bachelor’s / Master’s degree or PhD in the healthcare related fields, social sciences or psychology such as, but not restricted to: Sociology/ Anthropology, Social Work, or Public Health
• At least 5 years of work experience in non-research sector that demonstrates candidate’s ability to work independently and in a team, manage projects, analyze data, write reports and communicate effectively.
• OR At least 2-3 years of qualitative research experience (e.g., participatory action research, ethnographic research, evaluation research, culture-centered approach) which demonstrates candidate’s ability to work with qualitative research team, and conduct fieldwork in local settings with people from different walks of life.
• Demonstrate ethical considerations, sensitivities and competencies working with older adults and/or vulnerable populations.
• Interest in conducting both evaluation and exploratory research that impact policies and programmes relevant to health/serious illness/palliative care/ageing/surgery/disparities
• Experience in using NVIVO 11/12 qualitative analysis software
• Demonstrate versatility in conducting qualitative research analysis (eg. discourse analysis, grounded theory, phenomenological analysis, narrative inquiry, constructivist, thick description, reflexivity/ standpoint, political economic analysis)
• Able to work independently and interactively in a team setting, motivated, responsible and a fast learner
• Passionate about clinical and health service research to bring about positive impact to patients