​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job responsibilities

Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory and/or Radiography sections. You will be responsible for the reception of patients at NHG Diagnostics centres and/or the mobile fleets. You will also support other patient service functions including registration of patients, appointment scheduling, handling of queries, billing & payment collection and general administrative tasks as assigned.

Job Requirements

• Diploma, Higher / Nitec qualification or GCE A/O/N level
• Experience in customer service / healthcare industry will be an advantage
• Positive thinker and team player with good communication and interpersonal skills
• Able to multi-task and work well in a fast-paced environment
• Computer literate and willing to learn
• Willing to travel and work on weekends when there is a project assigned

You may sibmit your online application to: https://careers.nhg.com.sg/job-invite/641/

Role:Service Desk Engineer L1

JD:

Must have Talent / Skills
• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations
• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

Company Overview :

At Joyful Care Employment Agency, we specialize in providing trusted and professional domestic helpers to households. Our mission is to improve the quality of life for families by ensuring that they have access to reliable and skilled domestic help. We are looking for an experienced Admin Manager to join our team and help manage daily operations, improve efficiency, and provide exceptional support to both clients and domestic helpers.

Job Description :

We are seeking a dedicated and highly organized Admin Manager to oversee our office operations. This role will involve supervising administrative staff, managing recruitment processes, liaising with both clients and domestic helpers, and ensuring the smooth running of all administrative activities. The ideal candidate will be experienced in office management and will possess the ability to work effectively in a fast-paced, client-focused environment.

Key Responsibilities

List the main tasks that the Admin Manager will undertake, focusing on tasks relevant to the domestic helpers’ employment process.

• Supervise and manage the daily administrative tasks related to recruitment, placement, and contracts for domestic helpers.
  Coordinate between domestic helpers, clients, and management to ensure smooth and efficient placement processes.
• Oversee the preparation and handling of employment contracts, paperwork, and documentation for both helpers and clients.
  Maintain accurate records and databases of clients and domestic helpers.
• Develop and maintain administrative procedures to streamline office functions and improve overall efficiency.
• Manage client inquiries and ensure that both clients and helpers receive exceptional service.
• Assist with the training and onboarding of new administrative staff.
• Handle sensitive information and ensure compliance with all relevant employment laws and regulations.
• Coordinate client meetings and site visits for domestic helper placements.
• Support management with strategic planning and business development initiatives.

Qualifications :

• Proven experience in office management or administrative roles, preferably in the domestic helpers or recruitment industry
• Strong leadership skills with the ability to manage a team.
  Excellent communication skills, both written and verbal, with an understanding of client relationship management.
  Proficiency with office management software (e.g., MS Office, CRM tools, or similar software.
• Ability to multitask and handle several projects simultaneously in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Knowledge of employment regulations and contracts related to domestic helpers (local or international) is a plus.
• Ability to speak additional languages (e.g., Filipino, Mandarin) is an advantage.
• Bachelor's degree or equivalent experience in business administration, human resources, or a related field.
• CEI KAH certification will be an advantage.
  

Benefits and Perks :

• Competitive salary and benefits package.
• Opportunities for career growth and development in the domestic recruitment industry.
• A collaborative and supportive work environment with a focus on helping people.
  

How to Apply

To apply for this role, please submit your resume and a cover letter outlining your experience and why you are a great fit for the position. Applications can be sent to [email protected]

✅No Interviews needed ✅No Resume needed ✅No Experience need

Salary

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe,

the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology

and innovation to solve real-world problems and improve lives. Our dedication to excellence and our

strong track record have earned us a distinctive reputation for quality and trust as a global technology,

defence and engineering group, spanning across the aerospace, smart city, defence and public security

segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the

Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic

suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries,

critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep

domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity

engineering, digital authentication, SCADA protection, audit and compliance.

Tasks description

• Job Opening, Job Amendment, Sales Confirmation, Cost Transfer, Job Closing, Billing

• Treasury / Hedging

• Inventory

• Month end closing/ Reporting on CACL (Current Assets/ Current Liabilities)

• Projects incl ERP Harmonization/ Continuous Improvement/ Automation

• Ad hoc projects as assigned

Tasks Delivery

• Deliver task on time with quality as requested

• Willing to work OT (if required to deliver the work)

• Able to demonstrate thorough analytical skills process

• Able to think and work independently with minimum but clear guidance

Technical Skills Requirements:

• Hands on and familiar with Project Management / WBS in SAP

• Handling/Analyze Thousands of WBS data regularly

• Contract Assets/ Contract Liabilities

• Return on Capital Employed (RoCE) concept

• Orderbook concept

Other Requirements:

• At least more than 5 years of Financial Accounting and Business Controlling experience;

• Proficient with MS Excel, MS Powerpoint, SAP

• Knowledge on Project Costing/ WBS settlement will be preferred

• Strong business acumen, analytical skills and sound knowledge of accounting, taxation standards and relevant statutory requirements

• Able to work independently under high pressure with very limited resources

• Strong communication and presentation skills

• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

whatsapp: 85986715

Student care hire chinese teacher

The salary is $2000-2600,

with the year-end bonus is determined according to the teacher's teaching performance, and the salary is set according to experience.

Working hours: Monday to Friday, 10:00am-7:00pm,

Those who have no experience but are passionate about teaching Mandarin can also consider the school to provide training.

preferably 2-3 years of experience in teaching Chinese in kindergarten or school,

It is required to be able to comply with the teaching arrangement.

There is a Bible story once a week, and the teacher cannot contradict the Bible story.

working location: at Serangoon Gardens.

A contract is required, prefer two years

Jie Shun Jia. | EA License No.:24C2410 | EA Registration No.: R24124440 (YingJie Feng)

Scope of Works:

• Handle general administrative tasks such as data entry, filing, and record keeping.
• Ensure office equipment and systems are functioning properly, arranging for repairs or maintenance when necessary.
• Maintain accurate financial records for Training department, including accounts payable and accounts receivable.
• Prepare and process invoices, receipts, and payments.
• Assist in digitizing and automating processes for increased efficiency.
• Keep up-to-date with accounting and administrative software tools.
• Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, training and development, and offboarding.

Requirement:

• Strong organizational, time management, and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Ability to adapt to a fast-paced and evolving startup environment.

Customer Services / Admin Coordinator

• Working Days: 4 weekdays + 1 weekend
• Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
• Salary Range: $ 2200 - 2800
• Location: Tiong Bahru

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection
Prepare debtors listing and send reminders for late payment
Maintain petty cash and prepares daily collection report
Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources
Assist teachers in the dismissal of classes and attendance taking
Participate in file checking and results tracking

Job Requirement:

- With Diploma in any discipline
- With relevant customer service experience is preferred
- Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

- 2 years contract (renewable)

- Up to $3.2k + Annual PB

- Depot Road

- Mon to Fri, 8am - 5.30pm

Job Description:
You will be required to liaise and follow up with HR professionals to provide solutions to queries raised and/or rectify HR data discrepancies. At the same time, you will also facilitate the analysis on operational data to detect, rectify operational issues and upstream processes. The data and feedback collated would be provided to necessary agencies for sense-making and trending to improve policy formulation, systems and processes.

• Coordinate / Liaise – Correspond with HR professionals to retrieve data and inputs necessary for case resolution. Ensure that responses adhere to organisation guidelines and HR policies.
• Investigate – Conduct investigation on data inaccuracies in SAP-HR systems to determine root cause and provide advice for rectifications. Liaise with data administrators, system integrators, business process owners, policy makers and ground users to rectify data discrepancies.
• Analyse – Maintain accurate file logs to support data collation for trend reporting and analysis. Analyse trends based on data collected and propose solutions to reduce frequencies of queries. Identify the downstream impacts for process improvement.
• Communicate – Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Period:

• 2 years contract (renewable based on performance and headcount needs))

Working Hours:

• Mon to Fri, 8am - 5.30pm

Salary:

• Up to $3.2k + Annual PB

Location:

• Depot Road

Requirements:

• Degree
• Proficient in Microsoft Office applications (Excel & Word)
• Individuals with customer service experience will be advantageous
• Excellent communication and interpersonal skills
• Strong analytical skills
• Meticulous with keen attention to details, service-oriented, good team player and able to explain policies in various scenarios
• Able to work in a fast-paced ever-changing environment

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Customer Service cum Receptionist (1 year contract - renewable)

Salary: $2,500 - $3,500 + Bonus

Working Days: 5.5 days, 9am - 6pm / 9am - 3pm

Working Location: Sin Ming Autocity (Bishan / Upper Thomson)

Lunch & Tea meals are provided

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service cum Receptionist (1 year contract - renewable)

Salary: $2,500 - $3,500 + Bonus

Working Days: 5.5 days, 9am - 6pm / 9am - 3pm

Working Location: Sin Ming Autocity (Bishan / Upper Thomson)

Lunch & Tea meals are provided

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Specific Responsibilities:

- Conduct home visits to deliver psychoeducation, support, and care coordination services to clients and caregivers.

- Assess patients' medical, psychological, social, environmental, and vocational needs.

- Collaborate effectively with a multidisciplinary team, including allied health professionals, doctors, and nurses.

- Provide psychological expertise during multidisciplinary meetings.

- Facilitate training sessions for team members and caregivers as needed.

- Execute projects and responsibilities assigned by the supervisor or Head of Department.

General Responsibilities:

- Develop and implement care management tools to enhance patient coordination.

- Identify areas for improvement within the department and hospital, recommending actionable changes.

- Assist in preparing reports and maintaining necessary statistics.

Job Requirement:

- Registered Nurse with valid certification from the Singapore Nursing Board.

- Possess a Registered Mental Nurse (RMN) or Advanced Diploma in Mental Health, or relevant qualifications in social work, counseling, or psychology.

- Minimum of 3 to 5 years of experience in psychiatric settings (e.g., Community Psychiatric Clinic, Institute of Mental Health) preferred.

- Strong passion for community work and supporting individuals with mental health disorders.

- Excellent organizational, interpersonal, communication, and writing skills.

- Proficient in computer literacy, including MS Office and other relevant software.

- Familiarity with the healthcare environment and mental health services.

- Ability to multi-task, work independently, and collaborate effectively within a team.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Well Established Food & Beverage Company

• Salary Range: $11 - $13/hour + Incentives

• Flexible Working Hours

• Staff Meal Provided

• Various location in Singapore

• On-Job Training Provided

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

You will assist the pharmacy team in the preparation of medication orders, management, distribution, collection, packing and biling of pharmaceutical items. You will perform relevant housekeeping duties, take charge of stock inventory and replenishment, do inventory data entry and prepare reports.

Requirements:

• Diploma in Biomedical/Pharmaceutical Science or GCE 'O' Level with credits in English and Mathematics
• Meticulous and possess good communication skills
• Experience in a healthcare setting would be an advantage but not essential as on-the-job training will be provided

The selected applicant will be stationed at Population Health Campus - Pharmacy Services Centre, PSC (located at Buangkok Green Medical Park).

Job Responsibilities

• Manage the operation of multi-dose medication supply services
• Set up of medication management system at new ILTC facilities
• Accountable for the accurate and timely dispensing of medicine to the right patient
• Provide pharmaceutical care services to Intermediate, Long-term care (ILTC) facilities & day centers
• Provide quality customer service
• Staff Training & Development

Qualifications

• Degree in Pharmacy and registered as a Pharmacist with Singapore Pharmacy Council
• 2-3 years of relevant working experience in pharmacy operations
• Experience in managing a team or providing pharmaceutical care services to nursing homes/daycares is an advantage.

Job Requirements

• Keep abreast of changing medical treatments by attending continuing education talks and seminars
• Achieve mandatory Continuing Professional Development (CPD) points and target training hours per year
• Demonstrate the ability to communicate information and ideas well to pharmacy colleagues, other healthcare professionals, and patients

Personal Attributes

• Must have initiative, drive, and ability to work in a fast-paced environment
• Must be team-oriented
• Possess good organizational, and analytical skills
• Have excellent communication skills

Job Info:

• Monday - Friday; 9 am - 6 pm
• Office Location: Boon Keng

Key Responsibility:

• Coordinate sales meetings and events.
• Support daily sales-related documentation tasks.
• Ensure efficient facilitation of the sales process upon receiving Purchase Orders.
• Assist with meeting minutes, documenting key notes and action items.
• Provide support in preparing and submitting tender documents for the sales team.
• Prepare quotations and invoices.
• Assist the sales team by compiling and organizing necessary documents for client interactions, aiding team members in the field.
• Collaborate with the sales team to streamline sales processes.
• Focus on administrative tasks to ensure smooth back-end operations for sales.
• Perform ad-hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Job Summary: We are seeking an highly motivated, and detail-oriented Sales and Office Administrator to support our operations. This role involves managing day-to-day office functions, managing customer inquiries, processing orders, and ensuring smooth administrative processes.

Key Responsibilities:

• Assist in daily operations and e-commerce fulfillment.
• Facilitate the order process from start to end (Order processing, invoicing, and completion)
• Respond to customer inquiries, providing timely and accurate information
• Assist customers with order placements, modifications, and cancellations.
• Communicate customer feedback, update databases and customer records
• Communicate with drivers and resolve missed/unfulfilled deliveries.
• Monitor and address issues related to order fulfillment and shipping.
• Experience in ERP systems such as processing invoices, e.g. AR/AP, will be an advantage.
• Creating the drinks list for the Warehouse Team to pick the drinks. (strong typing skills)
• Liaise with the Warehouse Team on stock inventory when necessary.
• Execute general administrative duties, filing, and scanning daily basis.
• Provide administrative support to office and team as required in a timely, proactive, and diligent manner.

Details:

Permanent Position

Central

Up to $2,700 + Allowances + Bonus

Rostered 5 Days a week (4 Weekdays 1 Weekend) Office Hours

Duties:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested Applicants, please click Apply Now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Responsibilities

In charge of daily operations of the Active Ageing Centre (AAC).

• Supervise Centre staff
• Coordinate support services and organize inter-generational activities for the Seniors in the identified blocks within the service cluster
• Ensure that the programs and activities meet the performance indicators and operating guidelines issued by the Agency for Integrated Care (AIC)and preparation of reports
• To mentor and motivate a team of AAC staff and volunteers
• Befriending and Buddying to identified seniors
• To conduct regular outreach to the seniors in the identified blocks
• Establish and motivate seniors to run mutual help groups
• Preparation and submission of internal and external reports
• Supervision and manning of the Alert Alarm System
• Ensure the Centre is well-maintained at all times

Job Requirements

• Possess GCE ‘A’ Level or Diploma in Community & Social Service
• Have at least 4 years of related work experience in AAC
• Have knowledge on the role and function of Senior Care Centre, would be an advantage
• People-oriented and passionate towards working with Seniors and for Seniors

Job Description & Requirements

1. Job Role

• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management.

• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement.

• Manage the safe custody, discipline and needs of the residents in the Home.

• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.

• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated.

• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation.

• Prepare the Monthly Statistical Report.

• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders.

• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders.

• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required.

• Manage and oversee the Individual Care Plan for all residents.

• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).

• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.

• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.

• Establish and carry out proper training programs for staff in respect of laws, regulations and policies.

• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management.

3. Candidate Requirements

• Bachelor’s Degree in Counselling or Psychology

• 2 years of experience in case management of residents

• Has supervisory management skills and knowledge

• Excellent interpersonal, verbal, and written communication skills

• Ability to work with all age groups

4. Work schedule

5 days work week

5. Work location

PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be contacted.