Sales | Immigration Service | Up to $3.5k | Orchard

• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Service Engineer | Semiconductor | Up to $3.8k | 5 Days | Woodlands

5 days, 9am- 6pm, may need to support short term night work

Salary: $2700- $3800

Address: Woodlands (Micron Singapore)

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is required
• Prior experience in cleanroom fabrication is a must

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

YOUR AREA OF RESPONSIBILITY:

· Independently repair and troubleshoot pneumatic, electric, and hydraulic lifting equipment

· Assist with emergency and unscheduled equipment repairs

· Ensure all assigned tasks are completed within the specified timelines

· Perform additional duties as directed by the Service Manager

REQUIREMENTS:

· ITE/Diploma in Mechanical Engineering

· 3–5 years of mechanical engineering experience in the hoist and crane industry (mandatory)

· Ability to independently repair and troubleshoot pneumatic/electric hoists and electric overhead travelling cranes

· Possession of a valid Singapore Class 3 driving license is required

· A proactive, can-do attitude, strong multitasking abilities, self-motivation, commitment to customer satisfaction, and the ability to work both independently and as part of a team

· Candidates with extensive experience may be considered for a supervisor role

· Preference will be given to Singaporeans

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Additional job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

In this role, you will be helping our customers, developers, small and large businesses, educational institutions and government agencies, see the benefits of our technology come to life. You will be understanding the needs of our customers and helping shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

You will be the technical expert and trusted advisor for our customers, helping them design, deploy, and optimize AI solutions using cutting-edge hardware and software. Your focus will be on Graphics Processing Units (GPUs), accelerators (including Field-programmable Gate Array (FPGA) and Application-Specific Integrated Circuit (ASIC)), and Google Tensor Processing Units (TPUs). You will work closely with sales, product management, and engineering to ensure our customers achieve maximum value from their AI investments. You will be responsible for scaling and helping accelerate GCP AI Infrastructure business growth.

Qualifications

Job responsibilities

• Serve as a trusted advisor to customers, helping them in understanding and incorporate AI accelerators into the overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Google Cloud AI optimized infrastructure.
• Demonstrate how Google Cloud is differentiated, highlighting the power of accelerators by working with customers on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and bench-marking.
• Build repeatable assets to enable other customers and internal teams.
• Influence Google Cloud strategy at the intersection of infrastructure and AI/ML by advocating for enterprise customer requirements.
• Lead business and Workload acceleration on AI Infrastructure products and solutions for GCP.

Minimum qualifications

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 10 years of experience with cloud infrastructure.
• 5 years of experience in a technical role focused on AI infrastructure or related areas.
• Experience building and operationalizing machine learning models.
• Experience with GPU programming (CUDA, OpenCL) and optimization techniques.

Preferred qualifications

• Experience with high-performance computing (HPC) environments and contributions to open-source projects related to AI or infrastructure.
• Experience training and fine-tuning large models (i.e., image, language, segmentation, recommendation, genomics) with accelerators.
• Experience with performance profiling tools (i.e., Tensorflow profiler, PyTorch profiler, Tensorboard).
• Experience designing/architecting large-scale infrastructure farms for specialist AI use cases.
• Experience with running MLPerf benchmarks, distributed training and optimizing performance versus costs.
• Excellent communication and presentation skills.

• Monday to Friday 11am to 7pm
• Basic Salary: $2500 - $2700
• Address: Bedok Reservoir

Requirement:

• Diploma Holder / Degree Holder / A-level Holder in a relevant field
• At least 1 year of experience teaching as Student Care Teacher

Responsibilities:

• Able to teach upper primary English Language, Maths and Science.
• Look after a class of more than 20 students, P3 to P6.
• Plan and execute weekly and holiday activities.
• Able to handle and communicate effectively with parents.
• Good classroom management.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Job Responsibilities:

• Execute the service and maintenance workflow effectively.
• Collaborate closely with client representatives regarding all service and maintenance-related matters.
• Mentor and guide a team of service members.
• Assist the supervisor in staffing teams for service deliveries and distributing responsibilities.
• Manage daily client interactions and expectations to achieve optimal results.
• Support the supervisor in ensuring the timely troubleshooting and servicing of security systems at client locations.
• Familiarize yourself with each client's business, organization, and objectives to enhance customer satisfaction.
• Ensure that all work complies with the Workplace Safety and Health Act.
• Perform additional technical tasks as needed.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering with at least 2 years of work experience.
• Must have knowledge and hands-on experience with security systems, including Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems.
• Class 3 driving license
• 24/7 standby required rotating basis

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Oversee and perform patient rehabilitation for musculoskeletal issues, strains, sprains, slipped disc including dry needling, myofascial release, joint manipulation.

Person will also be responsible for being an assistant manager to 1-3 staff members depending on the day and time.

Minor administative duties like maintaining stocks of rehabilitation equipment and retail items.

• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

- Basic F&B operations.

- Assist to set and clear tables.

- Assist to serve customers.

- Able to commit at least 2 shifts a week

Highlights:

· Contract Duration: 12 months (Start in Feb 2025)

· Salary range: $2800 - $4000 per month

· Working location: Outram MRT

· Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• A level, Diploma, and Degree holders
• 1 year of experience in case management, reviewing cases, and general administrative duties.
• Proficient in MS Office.

Description:

• Assist in analyzing & assessing straight-forward cases and reviewing information.
• Provide assessments and suggestions for cases.
• Drafting letters, submissions, and court orders for simple cases.
• Disposal of case exhibits.
• Update databases on case management, statistics collation
• Arrange for schedule appointments with persons-of-interest and follow up with them on assigned task
• Other duties as assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

Job Description

• Position: Customer Service Executive
• Well Established Indonesian Palm Oil & Oleochemical MNC
• 5 Days Work Week (9:00am – 6:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
• Working Location: Pasir Panjang
• Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Oleochemicals & Palm Oil

Main Responsibilities:

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Requirements:

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have a minimum of 2 years of relevant experience.
• Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Looking for opportunity to serve the elderly in community care setting?

Training provided! New entrants are welcome!

Work Location

151 West Coast Crescent (beside Kent Ridge Secondary)

Work schedule

Full Time: 44 hours per week, day shift office hour (Mon to Fri, alternate Sat)

Job Description:

As a Community Care Associate, you will work with a team of Healthcare Assistants & Nursing Aides in assisting the elderly with their daily needs:

1) Basic nursing care:

• Monitor vital signs
• Prepare meals, milk / drinks
• Meal feeding / NGT feeding
• Assist to feed oral medicine
• Shower/ Bed sponging
• Personal Hygiene
• Bed-making (arranging bedsheets)
• Changing diaper/assist toileting
• Transferring / positioning

2) Conduct activities and basic exercise

3) Assist physiotherapist / occupational therapy with rehabilitation program

4) Accompany / Escort elderly for medical / social appointment and outing

Requirement:

• Singaporean / PR
• Community Care Associate training available
• understand basic English
• multilingual an added advantage
• physically fit - able to push wheelchair and assist with transferring of elderly
• love to care for the elderly
• patience & proactive
• no age limit

Join us now!

Shortlisted candidates will be notified.

Responsibilities:

• Oversee daily operations of the front-of-house team, ensuring exceptional guest service.
• Train and mentor staff in customer service excellence and operational procedures.
• Manage scheduling, resolve conflicts, and maintain high team morale.
• Enforce hygiene and safety standards across all service areas.
• Collaborate with management to enhance service quality and efficiency.
• Handle escalated guest inquiries and ensure satisfactory resolutions.

Requirements:

• Proven experience in a leadership role within hospitality or F&B.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety regulations and customer service best practices.
• Ability to inspire and lead a team in a fast-paced environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

UWCSEA Dover is seeking a Teacher of Middle and High School Learning Support (Local contract) from August 2025 to join our dynamic and flexible support team. The Learning Support position focuses on fostering an inclusive environment that prioritises a student-centred and strength-based approach. UWCSEA are in the initial phases of implementing a tiered support model, and this role involves collaborating with the team around the child to ensure all students can thrive within the UWCSEA learning programme. The successful candidate will be required to have an understanding of tiered support structures and systems within large and dynamic educational organisations.

The candidate should have recent Middle and/or High School teaching experience, understand the unique challenges faced by Middle and High School students and hold relevant qualifications that support students with learning differences. The candidate should be willing to work in both Middle and High School.

Main Responsibilities

• Teachers should contribute positively to the collaborative culture of the Middle/ High School team.
• Teachers should construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-­based teaching and learning.
• Teachers should utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers should keep parents informed about the learning of their children, and be proactive in communication with parents.
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academics; Activities; Outdoor Education; Personal and Social Education and Service

Working with students

• Understand and leverage students' strengths and support their overall well-being through a holistic approach to their academic and personal development.
• Be responsive to students' learning and socio-emotional needs through implementing a range of strategies relevant to individual strengths and challenges.
• Collaborate with students to set their own goals, plan coaching sessions, and create personalised support to achieve those goals, while also encouraging self-advocacy and regularly monitoring their progress
• Guide students in understanding their unique learning profiles and teach them self-advocacy skills to thrive during their school journey, preparing them for successful transitions to post-secondary opportunities
• Foster positive relationships and promote student well-being to create a supportive learning environment.

Collaboration and Partnerships

• Work in partnership with teachers across various subjects to co-plan and implement strategies that address student needs to help strengthen Tier 1, and draw on the principles of Universal Design for Learning.
• Collaborate with the Learning Support team, Heads of Grade and teachers to identify students for support and monitor student progress as needed.
• Develop and maintain positive working relationships with other staff members throughout the Middle and High School and K-12 Learning Support team.
• Work effectively to ensure a smooth transition for students and parents.
• View parents as partners in the support process and take relevant actions to foster this.

Data & Assessment - As part of holistic support

• Confidently use and gather different types of data from multiple sources to monitor student progress and well-being around specific educational goals.
• Is confident with understanding external examination board requirements for access arrangements
• Use educational assessments to help guide effective student plans and communicate key information with teachers

Systems & Documentation

• Maintain student learning records in line with department policies.
• Collaborate with students and parents to create and update student learning plans, ensuring that students are actively advocating for their own needs and goals
• Maintain confidentiality at all times in respect of individual and family circumstance

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• Relevant degree, a recognised teaching qualification, and learning support teaching qualification are required.
• Considerable Middle/High School learning support experience is required with an understanding of the unique challenges faced by Middle/High School students.
• Experience and confidence working with external examination boards for access arrangements.
• A proven track record of supporting students with a range of additional learning needs, successfully delivering targeted support and confidence in co-planning instruction with teachers as part of our Tier 1 support.
• As we are in the initial phases of implementing a tiered support model, flexibility, optimism, resilience, initiative and adaptability are essential.
• The ability to work with a high level of autonomy, while also collaborating effectively as part of both the Middle and High School Learning Support department and the K-12 Learning Support team.
• Experience and knowledge in using data from various sources to guide, implement and track the effectiveness of student support.
• A strengths-based, inclusive philosophy and approach to supporting students is essential.
• The ability to connect with students, inspire enthusiasm, and build positive relationships with both parents and Middle/High School teachers is crucial.
• To maintain a positive, solution-focused attitude in a dynamic, diverse, and high-energy environment.
• The ability to prioritise and manage projects effectively while responding proactively to emerging challenges.
• Excellent communication skills.
• The following would be an advantage:Experience providing intervention and coaching for students with executive functioning difficulties in a Middle/High School setting.
  Additional qualifications in educational assessment and testing E.g CCET
  Experience designing and delivering meaningful professional learning to staff within the school setting
  Experience and expertise in co-planning with teachers to design effective instruction grounded in the principles of Universal Design for Learning (UDL)
  Experience working with tiered student support structures
  Previous experience as a Classroom Teacher would be an advantage.
• Academic expectations include enthusiastic participation in Professional Learning.
• Pastoral expectations include the leadership of an advisory group, unless the teacher is exempted due to other responsibilities.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service Trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Roles & Responsibilities

• Familiarize with Company's Quality Management System and ensure its effective application
• Oversees daily consolidation operations
• Liaise with customer on operation issues.
• Dangerous goods applications
• Import and export consolidation documents & liaising with overseas agent
• Responding customer queries.
• Oversees Tradenet declarations
• Verify Overseas & Contractors' invoices
• Invoice billing
• Rates negotiation with Carrier &Co-loader
• Monitor and co-ordinate import & export shipments.
• Handling and preparation of shipping documents (eg: delivery order / billing of lading, tax invoice, arrival notice and others)
• Send BL and invoice to shipper and arrange telex release upon payment
• Check shipment status
• Arranging and coordinating for transportation / trucking.
• Liase with consignee / shipper on import shipment's arrangements.
• Send / fax arrival notice to consignee and arrange collection / delivery of cargoes.
• Submission of permits to shipping lines.
• Data entry and other assignments.

Job Requirement

• Posses min Diploma in the relevant discipline.
• Minimum 1 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application ( MS Word, Excel )

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

• Leads the IS Service Desk team to provide the following services to the Firm:
• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflows are executed when required
• Analyse recurring issues to recommend and implement long term solutions. Identify opportunities to improve, optimize and automate current workflows and services
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Degree in Information Technology or its equivalent
• At least 10 years of relevant working experience in the IT industry with strong customer focused support mindset and experience in leading a team
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

We regret to inform that only shortlisted candidates will be notified.

Senior Sales Executive (Freight Forwarding)

Salary Range: $3500.00 to $4200.00
Working hours: 5 days, 9am – 5:30pm
Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

Job Summary:

The Program Executive (Psychosocial) will play a vital role in enhancing the psychosocial well-being of residents by coordinating and implementing programs and activities that promote social engagement, social support, and community involvement. This position requires strong organizational skills, the ability to work collaboratively with external partners, internal stakeholders and a commitment to evaluating and improving psychosocial services.

Job Description

Program Implementation:

• Develop, implement, and coordinate psychosocial programs and social activities that address the needs of residents and promote social engagement.
• Collaborate with the Medical Social Worker (MSW) to identify community needs and tailor programs accordingly.
• Work with external partners, internal stakeholders including community organizations and healthcare providers, to implement joint programs and activities that enhance resident support.

Conduct Program Evaluation:

• Monitor and evaluate the effectiveness of psychosocial programs through data collection, resident feedback, and outcome assessments.
• Prepare and present reports on program performance, highlighting successes, challenges, and areas for improvement.
• Utilize evaluation findings to inform future program development and enhance service delivery.

Volunteer Management:

• Partner with the engagement team to outreach and recruit volunteers
• Train and supervise volunteers to assist with psychosocial programs and activities.
• Develop volunteer training materials and ensure volunteers are equipped to provide support to residents effectively.
• Foster a positive and collaborative environment for volunteers, ensuring they feel valued and engaged in their roles.
• Monitor and evaluate the effectiveness of volunteer involvement in service delivery, providing feedback to improve processes and outcomes.

Facilitate Social Activities:

• Organize and facilitate social activities that promote engagement, social skills development, enhance social skills, and emotional well-being among residents.
• Encourage resident participation in social events and activities, ensuring inclusivity and accessibility for all.

Collaboration and Networking:

• Establish and maintain relationships with community organizations, healthcare providers, and other stakeholders to support residents' psychosocial needs.
• Participate in multidisciplinary team meetings with the MSW and other professionals to ensure a holistic approach to resident care.
• Advocate for residents’ needs within the community and assist them in accessing resources and services.

Documentation and Compliance:

• Maintain accurate and confidential records of program activities, volunteer participation, and resident interactions in accordance with organizational policies and legal requirements.
• Ensure compliance with ethical standards and best practices in program implementation and psychosocial support.

Professional Development:

• Engage in continuous professional development through training, workshops, and relevant certifications.
• Stay informed about current trends and best practices in psychosocial support and program coordination.

Qualifications:

• Min. Diploma in Social Work, Psychology, Public Health, or a related field (preferred).
• Relevant experience in program coordination, psychosocial support, or community engagement.
• Strong organizational, communication, and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders, including clients, volunteers, and community partners.
• Commitment to client confidentiality and ethical practice.

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children homework (primary 1 to 6)
• Conduct MindChamps unique enrichment programmes subjects : English and/or Maths, Chinese
• Keep accurate records of children’s progress and address each child’s educational and developmental needs in an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus